Page 325 of 444
![FORD EXPLORER 1996 2.G Owners Manual Customer Assistance
325
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[HS06335(ALL)09/95]
Mediation/Arbitration Program (Canada only)
*
[HS06340(ALL)09/95]
In those cases where you continue to feel that the efforts by
Ford and the dealer to res FORD EXPLORER 1996 2.G Owners Manual Customer Assistance
325
*
[HS06335(ALL)09/95]
Mediation/Arbitration Program (Canada only)
*
[HS06340(ALL)09/95]
In those cases where you continue to feel that the efforts by
Ford and the dealer to res](/manual-img/11/4952/w960_4952-324.png)
Customer Assistance
325
*
[HS06335(ALL)09/95]
Mediation/Arbitration Program (Canada only)
*
[HS06340(ALL)09/95]
In those cases where you continue to feel that the efforts by
Ford and the dealer to resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of Canada participates in
an impartial third party mediation/arbitration program
administered by the Canadian Motor Vehicle Arbitration Plan
(CAMVAP).
*
[HS06345(ALL)09/95]
The CAMVAP program is a straight-forward and relatively
speedy alternative to resolve a disagreement when all other
efforts to produce a settlement have failed. This procedure is
without cost to you and is designed to eliminate the need for
lengthy and expensive legal proceedings.
*
[HS06350(ALL)09/95]
In the CAMVAP program, impartial third-party Arbitrators
conduct hearings at mutually convenient times and places in an
informal environment. These impartial Arbitrators review the
positions of the parties, make decisions and, where appropriate,
render awards to resolve disputes. CAMVAP decisions are fast,
fair and final as the arbitrator's award is binding on both you
and Ford of Canada.
*
[HS06355(ALL)09/95]
CAMVAP services are available in all territories and provinces,
except Quebec. For more information, without charge or
obligation, call your CAMVAP Provincial Administrator directly
at 1-800-207-0685.
%*
[HS06400(ALL)06/95]
Getting Help Outside the U.S. and Canada
*
[HS06500(ALL)06/95]
Before you export your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate to make sure local
regulations do not prevent you from registering your vehicle.
Officials at the embassy can also help you decide whether you
should import your vehicle to that country.
*
[HS06600(ALL)06/95]
Officials at the embassy or consulate can tell you where to get
unleaded fuel. If you cannot get unleaded fuel or can get only
fuel with an anti-knock index that is lower than your vehicle
needs, contact a district or owner relations office before you
leave the U.S. or Canada.
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Page 326 of 444
![FORD EXPLORER 1996 2.G Owners Manual 326
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[HS06700(ALL)06/95]
Use of leaded fuel in your vehicle without a proper conversion
may damage the effectiveness of your emissions control system
and may cause engine knocking or serious engine d FORD EXPLORER 1996 2.G Owners Manual 326
*
[HS06700(ALL)06/95]
Use of leaded fuel in your vehicle without a proper conversion
may damage the effectiveness of your emissions control system
and may cause engine knocking or serious engine d](/manual-img/11/4952/w960_4952-325.png)
326
*
[HS06700(ALL)06/95]
Use of leaded fuel in your vehicle without a proper conversion
may damage the effectiveness of your emissions control system
and may cause engine knocking or serious engine damage. Ford
Motor Company is not responsible for any damage that is
caused by use of improper fuel.
*
[HS06800(ALL)06/95]
You may also have difficulty importing your vehicle back into
the U.S. if you use leaded fuel.
*
[HS06900(ALL)06/95]
If your vehicle must be serviced while you are traveling or
living in Central or South America, the Caribbean, or the
Middle East, contact the nearest Ford dealership. If the
dealership cannot help you, write to:
[HS07000(ALL)05/95]
7-1/2 pica art:0040273-C*
[HS07100(ALL)06/95]
If you are in other foreign countries, contact the nearest Ford
dealership. If the dealership cannot help you, they can direct
you to the appropriate Ford affiliate office.
*
[HS07200(ALL)06/95]
If you buy your vehicle in North America and then relocate
outside of the U.S. or Canada, register your Vehicle
Identification Number and new address with Ford Motor
Company Export Operations.
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Page 333 of 444
![FORD EXPLORER 1996 2.G Owners Manual 333
Servicing Your Explorer
%*
[SV00300(ALL)03/95]
Service Made Easy
*
[SV00400(ALL)01/95]
Ford has two goals for servicing your vehicle.
*
[SV00500(ALL)01/95]1.
When we can, we design parts that do n FORD EXPLORER 1996 2.G Owners Manual 333
Servicing Your Explorer
%*
[SV00300(ALL)03/95]
Service Made Easy
*
[SV00400(ALL)01/95]
Ford has two goals for servicing your vehicle.
*
[SV00500(ALL)01/95]1.
When we can, we design parts that do n](/manual-img/11/4952/w960_4952-332.png)
333
Servicing Your Explorer
%*
[SV00300(ALL)03/95]
Service Made Easy
*
[SV00400(ALL)01/95]
Ford has two goals for servicing your vehicle.
*
[SV00500(ALL)01/95]1.
When we can, we design parts that do not need to be
serviced.
*
[SV00600(ALL)01/95]2.
We want to make servicing your vehicle as easy as possible.
To help you:
*
[SV00700(ALL)01/95]
n
We highlight do-it-yourself items in yellow in the engine
compartment so that you can find them easily.
*
[SV00800(ALL)01/95]
n
When possible, we design parts Ð such as the headlamp
bulbs Ð that can be replaced without tools.
*
[SV00900(ALL)05/94]
n
We give you a Maintenance Schedule that makes tracking
routine service for your vehicle easy. The maintenance
schedule is located in theMaintenance Schedule and Record
booklet.
*
[SV01000(ALL)01/95]
This chapter tells you about the basic parts that you need to
check and service regularly.
*
[SV01050(ALL)02/95]
If your vehicle needs professional servicing, your dealership can
provide the parts and service required. Check yourWarranty
Information Bookletto find out which parts and services are
covered. Also see theCustomer Assistancechapter of this Owner
Guide.
*
[SV01300(ALL)03/95]
Ford Motor Company recommends that the Owner Maintenance
Checks listed in theMaintenance Schedule and Recordbooklet be
performed for the proper operation of your vehicle. In addition
to the conditions listed in theOwner Maintenance Checklist,be
alert for any unusual noise, vibration, or other indication that
your vehicle may need service. If you do notice something
unusual, see that your vehicle is serviced promptly.
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336
[SV03750( X)02/95]
17-1/2 pica
art:0020555-G
Hood
*
[SV03775(ALL)09/95]
NOTE: Read and understandPrecautions When Servicing Your
Vehicleat the beginning of this chapter before
opening the hood.
[SV03850( X)08/94]
Close the hood with enough force to make it latch. Be sure to
oil the hood latch every six months to maintain smooth
operation.
*
[SV03900(ALL)05/90]
Always attempt to lift the hood after closing to be sure it is
securely latched.
%*
[SV04500(ALL)04/95]
Engine Compartment
[SV04875( X)03/95]
Your Explorer has either a 4.0 Liter EFI, V-6 engine or a 5.0
Liter EFI, V-8 engine.
[SV05505( X)10/92]
The following page shows a diagram of the engine and where
to find items that you should regularly service.
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Update:Thu Feb 29 09:20:34 1996
Page 337 of 444
Servicing Your Explorer
337
[SV05625(ALL)03/95]
33-1/2 pica
art:0090153-A
4.0L engine compartment service points
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338
[SV05650( X)09/95]
full page art:0090135-C
5.0L engine compartment service
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Page 341 of 444
![FORD EXPLORER 1996 2.G Owners Manual Servicing Your Explorer
341
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[SV06990(ALL)07/95]
If you lose the fuel cap, replace it with an authorized Motorcraft
or equivalent part.
%*
[SV07000(ALL)05/95]
RWARNING
If you do not use the proper fu FORD EXPLORER 1996 2.G Owners Manual Servicing Your Explorer
341
*
[SV06990(ALL)07/95]
If you lose the fuel cap, replace it with an authorized Motorcraft
or equivalent part.
%*
[SV07000(ALL)05/95]
RWARNING
If you do not use the proper fu](/manual-img/11/4952/w960_4952-340.png)
Servicing Your Explorer
341
*
[SV06990(ALL)07/95]
If you lose the fuel cap, replace it with an authorized Motorcraft
or equivalent part.
%*
[SV07000(ALL)05/95]
RWARNING
If you do not use the proper fuel cap, the pressure in the
fuel tank can damage the fuel system or cause it to work
improperly in a collision.
*
[SV07025(ALL)05/95]
NOTE: If you replace your fuel cap with an aftermarket fuel
filler cap, the customer warranty may be void for any
damage to the fuel tank and/or fuel system.
*
[SV07050(ALL)05/95]
RWARNING
If the fuel cap is venting vapor or if you hear a hissing
sound, wait until it stops before completely removing the
cap.
*
[SV07055(ALL)01/95]
You may occasionally hear and/or feel a slight thump occurring
one or two seconds after a gentle stop. This is normal and
generally occurs with the fuel tank 3/4 full. It is caused by the
wave action of the fuel within the tank.
*
[SV07060(ALL)11/89]
A venting fuel tank is not an abnormal condition. It may be
caused by:
[SV07061(ALL)07/95]
n
Too volatile a fuel for the weather conditions. The service
stations sometimes sell winter grade fuel in the spring.
*
[SV07062(ALL)11/89]
n
Pulling a heavy load on hot days, or at high altitudes.
*
[SV07063(ALL)11/89]
n
Extended periods of idling with the engine RPM increased
above the normal idle range.
*
[SV07064(ALL)11/89]
n
Parking vehicle in full sunlight for extended periods on
extremely hot days.
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Page 342 of 444
![FORD EXPLORER 1996 2.G Owners Manual 342
%*
[SV07500(ALL)06/95]
Choosing the Right Fuel
*
[SV07600(ALL)06/95]
Use only UNLEADED FUEL in your vehicle. Using leaded fuel
is prohibited by federal law. Your warranty may not apply if
your veh FORD EXPLORER 1996 2.G Owners Manual 342
%*
[SV07500(ALL)06/95]
Choosing the Right Fuel
*
[SV07600(ALL)06/95]
Use only UNLEADED FUEL in your vehicle. Using leaded fuel
is prohibited by federal law. Your warranty may not apply if
your veh](/manual-img/11/4952/w960_4952-341.png)
342
%*
[SV07500(ALL)06/95]
Choosing the Right Fuel
*
[SV07600(ALL)06/95]
Use only UNLEADED FUEL in your vehicle. Using leaded fuel
is prohibited by federal law. Your warranty may not apply if
your vehicle is damaged because you used the wrong fuel.
*
[SV07650(ALL)08/95]
Vehicle inspection programs may detect misfueling. Under these
circumstances, you may be required by law to make costly
repairs at your own expense.
%*
[SV07700(ALL)05/95]
Octane Recommendations
*
[SV07750(ALL)06/95]
Your vehicle is designed to use regular fuel with an octane
rating of 87. In most cases it is not necessary to use a fuel with
an octane rating higher than 87. At service stations, the octane
rating is displayed in a label on the pumps.
*
[SV07775(ALL)06/95]
one inch art:0060001-C
Typical octane rating label
*
[SV07800(ALL)07/95]
In some parts of the country, ªregularº grade fuels are sold
with octane ratings of 86 or even less, especially in high altitude
areas. We recommend that you do not use these fuels. Always
use a fuel with an octane rating of 87, even if it is sold as a
ªmidgradeº or ªpremium.º
*
[SV07850(ALL)04/95]
Do not be concerned if your vehicle sometimes knocks lightly
when you drive up a hill or when you accelerate. However, if a
fuel with the recommended octane rating knocks heavily under
all driving conditions or knocks lightly driving at cruising speed
on level roads, see your dealer or a qualified service technician.
Persistent, heavy knocking can damage the engine.
File:15unsvx.ex
Update:Thu Feb 29 09:20:34 1996