CONDITION POSSIBLE CAUSES CORRECTION
ERRATIC POINTER
MOVEMENT.1. Bad CCD Bus
Message from the Body
Control Module.1. (a) Check BCM fault codes using a scan tool. If
there are no faults, go to Step (b). If there are faults,
refer to the BCM section of the manual to properly
diagnose and repair.
(b) Check PCM fault codes using a scan tool. If there
are no faults, go to Step (c). If there are faults, refer to
the PCM section of the manual to properly diagnose
and repair.
(c) Refer to the coolant sensor section of the service
manual for the coolant sensor test procedure. Repair
sensor as needed.
2. Internal Cluster Failure. 2. (a) Perform Cluster Self Diagnostic Test and check
for fault codes.
²If the pointer moves during test but still appears
erratic and fault codes 110 or 111 don't appear in the
odometer display, go to Step (b).
²If fault code 110 is displayed in the odometer, go to
Step (e).
²If fault code 111 appears in the odometer display go
to Step (d).
²If fault code 920 or 940 is displayed refer to the fault
code chart to identify which mode is causing the fault
and repair module.
(b) Replace cluster subdial assembly. Go to Step (c).
(c) Connect cluster into instrument panel wiring
harness. Place it back into the proper position in the
instrument panel. DO NOT COMPLETELY INSTALL
CLUSTER TO INSTRUMENT PANEL UNTIL UNIT IS
CALIBRATED AND TESTED. Go to Step (d).
(d) Use a scan tool to calibrate cluster and perform Self
Diagnostic Test. If OK, continue installation. If not OK,
go Step (e).
(e) Replace main cluster pc board and use a scan tool
to calibrate cluster. If not OK, look at another possible
cause for the temperature gauge failure.
TEMPERATURE GAUGE
INACCURATE.1. Temperature Gauge
Out of Calibration.1. (a) Perform Cluster Self-Diagnostic Test.
²If pointer is accurate to the calibration points look for
another possible cause of failure.
²If pointer is inaccurate to the calibration points, go
the Step (b).
(b) Use a scan tool to calibrate temperature gauge.
2. Coolant Sensor Out of
Calibration.2. Refer to the Cooling section of the service manual
for test and repair procedure.
8E - 12 INSTRUMENT PANEL AND SYSTEMSNS
DIAGNOSIS AND TESTING (Continued)
ODOMETER DIAGNOSIS
CONDITIONPOSSIBLE
CAUSESCORRECTION
NO DISPLAY 1. No CCD
Odometer Bus
Message from Body
Control Module.1. Use a scan tool to check the BCM. Refer to the BCM section of
the manual to properly diagnose and repair.
2. Internal Cluster
Failure.2. (a) Perform Cluster Self Diagnostic Test and check for fault
codes.
²If odometer passes the dim test and segment check and
fault codes 110 or 111 don't appear in the odometer display
then failure is not in the cluster. Look for another possible
cause of failure.
²If odometer doesn't work go to Step (b).
²If fault code 110 is displayed in the odometer, go to Step (b).
²If fault code 920 or 921 is displayed use a scan tool to check
BCM.
(b) Remove cluster from instrument panel and verify that
odometer assembly is properly connected to main pc board. If
OK, go to Step (c). If not OK, reconnect odometer assembly to
main pc board.
(c) Replace odometer assembly. Go to Step (d).
(d) Connect cluster into instrument panel wiring harness.
Place it back into the proper position in the instrument panel.
DO NOT COMPLETELY INSTALL CLUSTER TO INSTRUMENT
PANEL UNTIL UNIT IS TESTED. Go to Step (e).
(e) Perform Self Diagnostic Test. If OK, continue installation. If
not OK, go to Step (f).
(f) Replace main cluster pc board and use a scan tool to
calibrate cluster. If not OK, look at another possible cause for
the odometer failure.
NSINSTRUMENT PANEL AND SYSTEMS 8E - 13
DIAGNOSIS AND TESTING (Continued)
CONDITIONPOSSIBLE
CAUSESCORRECTION
ERRATIC DISPLAY 1. Internal Cluster
Failure.1. (a) Perform Cluster Self Diagnostic Test and check for fault
codes.
²If odometer passes the dim test and segment check and fault
codes 110 or 111 don't appear in the odometer displayed then
failure is not in the cluster. Look for another possible cause of
failure.
²If odometer doesn't work go to Step (b).
²If fault code 110 is displayed in the odometer, go to Step (b).
²If fault code 920 or 921 is displayed use a scan tool to check
BCM.
(b) Remove cluster from instrument panel and verify that odometer
assembly is properly connected to main pc board. If OK, go to
Step (c). If not OK, reconnect odometer assembly to main pc
board.
(c) Replace odometer assembly. Go to Step (d).
(d) Connect cluster into instrument panel wiring harness. Place it
back into the proper position in the instrument panel. DO NOT
COMPLETELY INSTALL CLUSTER TO INSTRUMENT PANEL
UNTIL UNIT TESTED. Go to Step (e).
(e) Perform Self diagnostic Test. If OK, continue installation. If not
OK, go to Step (f).
(f) Replace main cluster pc board and use a scan tool to calibrate
cluster. If not OK, look at another possible cause for the odometer
failure.
2. Bad CCD Bus
Message from Body
Controller Module.2. Use a scan tool to check the BCM. Refer to the BCM section of
the manual to properly diagnose and repair.
ODOMETER WON'T
GO INTO TRIP
MODE.1. Trip Switch
Doesn't Work.1. Use a scan tool to perform trip switch activation test. If OK, look
for another possible cause of failure. If not OK, replace odometer
assembly.
TRIP ODOMETER
WON'T RESET.1. Reset Switch
Doesn't Work.1. Use a scan tool to perform reset switch activation test. If OK,
look for another possible cause of failure. If not OK, replace
odometer assembly.
8E - 14 INSTRUMENT PANEL AND SYSTEMSNS
DIAGNOSIS AND TESTING (Continued)
CONDITIONPOSSIBLE
CAUSESCORRECTION
ERRATIC DISPLAY 1. Internal Cluster
Failure.1. (a) Perform Cluster Self Diagnostic Test and check for fault
codes.
²If PRND3L passes the dim test and segment check and fault
codes 110 or 111 don't appear in the odometer display then failure
is not in the cluster. Look for another possible cause of failure.
²If PRND3L doesn't work go to Step (b).
²If fault code 110 is displayed in the odometer, go to Step (f).
²If fault code 111 is displayed in the odometer display then use a
scan tool to calibrate cluster.
²If fault code 905 is displayed use a scan tool to check electronic
TCM.
(b) Remove cluster from instrument panel and verify that odometer
assembly is properly connected to main pc board. If OK, go to
Step (c). If not OK, reconnect PRND3L assembly to main pc board.
(c) Replace PRND3L assembly. Go to Step (d).
(d) Connect cluster into instrument panel wiring harness. Place it
back into the proper position in the instrument panel. DO NOT
COMPLETELY INSTALL CLUSTER TO INSTRUMENT PANEL
UNTIL UNIT IS TESTED. Go to Step (e).
(e) Perform Self Diagnostic Test. If OK, continue installation. If not
OK, go to Step (f).
(f) Replace main cluster pc board and use a scan tool to calibrate
cluster. If not OK, look at another possible cause for the PRND3L
failure.
2. Bad CCD Bus
Message from the
Electronic
Transmission
Control Module
(TCM).2. Use a scan tool to check the electronic TCM. Refer to the
electronic TCM section of the manual to properly diagnose and
repair.
ALL SEGMENTS
ARE ON1. No CCD bus
message from the
electronic
Transmission
Control Module
(TCM).1. (a) Perform Cluster Self Diagnostic test. If PRND3L passes test
go to Step (b). If PRND3L fails test go to Step (c).
(b) Check electronic TCM using a scan tool. Refer to the electronic
TCM section of the manual to properly diagnose and repair.
(c) Replace PRND3L assembly. Connect cluster into instrument
panel wiring harness. Place it back into the proper position in the
instrument panel. DO NOT COMPLETELY INSTALL CLUSTER TO
INSTRUMENT PANEL UNTIL UNIT IS TESTED. Go to Step (d).
(d) Perform Self Diagnostic Test. If OK, continue installation. If not
OK, go to Step (e).
(e) Replace main cluster pc board and use a scan tool to calibrate
cluster. If not OK, look at another possible cause for the PRND3L
failure.
8E - 16 INSTRUMENT PANEL AND SYSTEMSNS
DIAGNOSIS AND TESTING (Continued)
TEST 2
Test 2 checks the antenna for an open circuit as
follows:
(1) Unplug the antenna coaxial cable connector
from the radio chassis.
(2) Connect one ohmmeter test lead to the tip of
the antenna mast. Connect the other test lead to the
center pin of the antenna coaxial cable connector.
(3) Continuity should exist (the ohmmeter should
only register a fraction of an ohm). High or infinite
resistance indicates damage to the base and cable
assembly. Replace the faulty base and cable, if
required.
TEST 3
Test 3 checks the condition of the vehicle body
ground connection. This test should be performed
with the battery positive cable removed from the bat-
tery. Disconnect both battery cables, the negative
cable first. Reconnect the battery negative cable and
perform the test as follows:
(1) Connect one ohmmeter test lead to the vehicle
fender. Connect the other test lead to the battery
negative post.
(2) The resistance should be less than (1) ohm.
(3) If the resistance is more than (1) ohm, check
the braided ground strap connected to the engine and
the vehicle body for being loose, corroded, or dam-
aged. Repair the ground strap connection, if required.
TEST 4
Test 4 checks the condition of the ground between
the antenna base and the vehicle body as follows:(1) Connect one ohmmeter test lead to the vehicle
fender. Connect the other test lead to the outer crimp
on the antenna coaxial cable connector.
(2) The resistance should be less then (1) ohm.
(3) If the resistance is more then (1) ohm, clean
and/or tighten the antenna base to fender mounting
hardware.
AUDIO SYSTEM
WARNING: ON VEHICLES EQUIPPED WITH AIR-
BAGS, REFER TO GROUP 8M - PASSIVE
RESTRAINT SYSTEMS BEFORE ATTEMPTING ANY
STEERING WHEEL, STEERING COLUMN, OR
INSTRUMENT PANEL COMPONENT DIAGNOSIS OR
SERVICE. FAILURE TO TAKE THE PROPER PRE-
CAUTIONS COULD RESULT IN ACCIDENTAL AIR-
BAG DEPLOYMENT AND POSSIBLE PERSONAL
INJURY.
RADIO
If the vehicle is equipped with remote radio
switches located on the backs of the steering wheel
spokes, and the problem being diagnosed is related to
one of the symptoms listed below, be certain to check
the remote radio switches and circuits as described
in this group, prior to attempting radio diagnosis or
repair.
²Stations changing with no remote radio switch
input
²Radio memory presets not working properly
²Volume changes with no remote radio switch
input
²Remote radio switch buttons taking on other
functions
²CD player skipping tracks
²Remote radio switch inoperative.
For circuit descriptions and diagrams, refer to
Group 8W - Wiring Diagrams.
WARNING: ON VEHICLES EQUIPPED WITH AIR-
BAGS, REFER TO GROUP 8M - PASSIVE
RESTRAINT SYSTEMS BEFORE ATTEMPTING ANY
STEERING WHEEL, STEERING COLUMN, OR
INSTRUMENT PANEL COMPONENT DIAGNOSIS OR
SERVICE. FAILURE TO TAKE THE PROPER PRE-
CAUTIONS COULD RESULT IN ACCIDENTAL AIR-
BAG DEPLOYMENT AND POSSIBLE PERSONAL
INJURY.
CAUTION: The speaker output of the radio is a
ªfloating groundº system. Do not allow any speaker
lead to short to ground, as damage to the radio
may result.
Fig. 7 Antenna Tests
8F - 4 AUDIO SYSTEMSNS
DIAGNOSIS AND TESTING (Continued)
CONDITION POSSIBLE CAUSE CORRECTION
NO AUDIO. 1. FUSE FAULTY.
2. RADIO CONNECTOR
FAULTY.
3. WIRING FAULTY.
4. GROUND FAULTY.
5. RADIO FAULTY.
6. SPEAKERS FAULTY.1. CHECK RADIO FUSES IN FUSEBLOCK MODULE.
REPLACE FUSES, IF REQUIRED.
2. CHECK FOR LOOSE OR CORRODED RADIO
CONNECTOR. REPAIR, IF REQUIRED.
3. CHECK FOR BATTERY VOLTAGE AT RADIO
CONNECTOR. REPAIR WIRING, IF REQUIRED.
4. CHECK FOR CONTINUITY BETWEEN RADIO CHASSIS
AND A KNOWN GOOD GROUND. THERE SHOULD BE
CONTINUITY. REPAIR GROUND, IF REQUIRED.
5. EXCHANGE OR REPLACE RADIO, IF REQUIRED.
6. SEE SPEAKER DIAGNOSIS, IN THIS GROUP.
NO DISPLAY. 1. FUSE FAULTY.
2. RADIO CONNECTOR
FAULTY.
3. WIRING FAULTY.
4. GROUND FAULTY.
5. RADIO FAULTY.1. CHECK RADIO FUSES IN FUSEBLOCK MODULE.
REPLACE FUSES, IF REQUIRED.
2. CHECK FOR LOOSE OR CORRODED RADIO
CONNECTOR. REPAIR, IF REQUIRED.
3. CHECK FOR BATTERY VOLTAGE AT RADIO
CONNECTOR. REPAIR WIRING, IF REQUIRED.
4. CHECK FOR CONTINUITY BETWEEN RADIO CHASSIS
AND A KNOWN GOOD GROUND. THERE SHOULD BE
CONTINUITY. REPAIR GROUND, IF REQUIRED.
5. EXCHANGE OR REPLACE RADIO, IF REQUIRED.
NO MEMORY. 1. FUSE FAULTY.
2. RADIO CONNECTOR
FAULTY.
3. WIRING FAULTY.
4. GROUND FAULTY.
5. RADIO FAULTY.1. CHECK IGNITION-OFF DRAW FUSE. REPLACE FUSE,
IF REQUIRED.
2. CHECK FOR LOOSE OR CORRODED RADIO
CONNECTOR. REPAIR, IF REQUIRED.
3. CHECK FOR BATTERY VOLTAGE AT RADIO
CONNECTOR. REPAIR WIRING, IF REQUIRED.
4. CHECK FOR CONTINUITY BETWEEN RADIO CHASSIS
AND A KNOWN GOOD GROUND. THERE SHOULD BE
CONTINUITY. REPAIR GROUND, IF REQUIRED.
5. EXCHANGE OR REPLACE RADIO, IF REQUIRED.
POOR RADIO
RECEPTION.1. ANTENNA FAULTY.
2. GROUND FAULTY.
3. RADIO FAULTY.1. SEE ANTENNA DIAGNOSIS, IN THIS GROUP. REPAIR
OR REPLACE ANTENNA, IF REQUIRED.
2. CHECK FOR CONTINUITY BETWEEN RADIO CHASSIS
AND A KNOWN GOOD GROUND. THERE SHOULD BE
CONTINUITY. REPAIR GROUND, IF REQUIRED..
3. EXCHANGE OR REPLACE RADIO, IF REQUIRED.
NO/POOR TAPE
OPERATION.1. FAULTY TAPE.
2. FOREIGN OBJECTS
BEHIND TAPE DOOR.
3. DIRTY CASSETTE TAPE
HEAD.
4. FAULTY TAPE DECK.1. INSERT KNOWN GOOD TAPE AND TEST OPERATION.
2. REMOVE FOREIGN OBJECTS AND TEST OPERATION.
3. CLEAN HEAD WITH MOPAR CASSETTE HEAD
CLEANER.
4. EXCHANGE OR REPLACE RADIO, IF REQUIRED.
NO COMPACT
DISC
OPERATION1. FAULTY CD.
2. FOREIGN MATERIAL ON
CD.
3. CONDENSATION ON CD
OR OPTICS.
4. FAULTY CD PLAYER.1. INSERT KNOWN GOOD CD AND TEST OPERATION.
2. CLEAN CD AND TEST OPERATION.
3. ALLOW TEMPERATURE OF VEHICLE INTERIOR TO
STABILIZE AND TEST OPERATION.
4. EXCHANGE OR REPLACE RADIO, IF REQUIRED.
AUDIO SYSTEM DIAGNOSIS
NSAUDIO SYSTEMS 8F - 5
DIAGNOSIS AND TESTING (Continued)
(b) If the horn does not sound, install horn relay
and refer to Horn Test.
HORNS WILL NOT SOUND
Check horn fuse 6 in the Power Distribution Cen-
ter and fuse 7 in the Junction Block. If fuse is blown
refer to FUSE BLOWN section. If fuse is OK, refer to
FUSE OK section.
FUSE BLOWN
(1) Verify condition of battery terminals and volt-
age, refer to Group 8A, Battery. If battery connec-
tions and battery charge is OK proceed to Step 2.
(2) Using a voltmeter, test for battery voltage at
both sides of horn fuse 7. If voltage is OK, on both
sides of fuse, proceed to Fuse OK. If voltage is OK,
on one side of fuse, the fuse is blown, proceed to Step
3.
(3) Using a suitable ammeter in place of the fuse,
test amperage draw of the horn circuit. If amperage
draw is greater than 20 amps without the horn
switch depressed, a grounded circuit exists between
the fuse and the horn relay. Proceed to Step 4. If
amperage draw is greater than 20 amps with the
horn switch depressed, a grounded circuit exists
between the horn relay and the horn. Proceed to step
Step 5.
(4) Remove the horn relay from the Junction
Block. If the amperage draw drops to 0 amps, the
horn switch or circuit is shorted. Refer to group 8W,
Wiring Diagrams for circuit information. If the
amperage draw does not drop to 0 amps, repair short
at the Junction Block.
(5) Disengage a wire connector from one of the
horns. If amperage drops and the connected horn
sounds, replace the faulty horn. If amperage does not
drop with both horns disconnected and the horn
switch depressed, proceed to Step 6.
(6) Using a continuity tester, with the horns dis-
connected test continuity of the X2 cavity of the horn
relay to ground. Refer to Group 8W, Wiring Diagrams
for circuit information. If continuity is detected, the
circuit is grounded between the Junction Block and
the horns. Locate and repair pinched harness.
FUSE OK
(1) Remove the horn relay from the Junction
Block.
(2) Using a continuity tester, Depress horn switch
and test continuity from the X3 cavity of the horn
relay to ground. Refer to Group 8W, Wiring Diagrams
for circuit information.
(a) If continuity is detected, proceed to Step 3.
(b) If NO continuity, proceed to Step 4.
(3) Using a suitable jumper wire, jump across the
fuse F62 cavity and the X2 cavity of the horn relay in
the Junction Block.
(a) If the horn sounds, replace the horn relay.
(b) If the horn does not sound, proceed to Step 4.
(4) Remove airbag/horn pad from steering wheel.
Refer to Group 8M, Restraint Systems for proper pro-
cedures.
(5) Test continuity across horn switch connectors
with horn switch depressed.
(a) If continuity is detected, repair open circuit
between the relay and the horn switch.
(b) If NO continuity, replace airbag cover.
(6) Install horn relay into Junction Block.
(7) Disengage wire connectors from horns.
(8) Using a voltmeter, with the horn switch
depressed test voltage across horn connector termi-
nals of the wire harness (Fig. 3).
(a) If voltage is detected, replace horns.
(b) If NO voltage, proceed to step Step 9.
(9) With the horn switch depressed, test for volt-
age between the X2 circuit and ground.
(a) If voltage OK, repair system ground at right
cowl area. Refer to Group 8W, Wiring Diagrams.
(b) If NO voltage, repair open X2 circuit between
the relay and the horns.
Fig. 2 Horn Relay
Fig. 3 Horn and Connector
8G - 2 HORNSNS
DIAGNOSIS AND TESTING (Continued)
HORNS SOUND CONTINUOUSLY
CAUTION: Continuous sounding of horns may
cause relay to fail.
The horn switch (membrane) sometimes can be the
cause without the switch being depressing.
(1) Remove the horn relay from the junction block.
(2) Using a continuity tester, test continuity from
the X3 cavity of the horn relay to ground. Refer to
Group 8W, Wiring Diagrams for circuit information.
(a) If continuity is detected, proceed to step Step
3.
(b) If NO continuity, replace the horn relay.
(3) Remove the airbag/horn pad from the steering
wheel and disengage horn connector.
(4) Install horn relay into junction block.
(a) If horn does not sound, replace airbag cover/
horn pad.
(b) If horn sounds, repair grounded X3 circuit
from junction block to clockspring in steering in
steering column. Refer to Group 8W, Wiring Dia-
grams.
HORN SYSTEM
Refer to Horn System Test below. If the horn does
not sound, check horn fuse located in the Power Dis-
tribution Center. If the fuse is blown, replace with
the correct fuse. If the horn fail to sound and the
new fuse blows when depressing the horn switch, a
short circuit in the horn or the horn wiring between
the fuse terminal and the horn is responsible, or a
defective horn switch allowed the horn to burn out is
responsible.
If the fuse is OK, test horn relay refer to Horn
Relay Test.
If the relay is OK, test horn. Refer to Horn System
Test.
CAUTION: Continuous sounding of horn may
cause horn relay to fail.
Should the horn sound continuously:
²Unplug the horn relay from Power Distribution
Center.
²Refer to Horn Relay Test.
Refer to Group 8W, Wiring Diagrams for circuit
and wiring information.
HORN SYSTEM TEST
CONDITION POSSIBLE CAUSE CORRECTION
Horn sounds continuously.
NOTE: Immediately unplug horn
relay in the Power Distribution
Center (PDC)(1) Faulty horn relay.
(2) Horn control circuit to relay
shorted to ground.
(3) Pinched horn switch wire under
Driver Airbag Module.
(4) Defective horn switch(1) Refer to horn relay test.
(2) Check terminal 85 in Junction
Block for continuity to ground. If
continuity to ground indicates:
(a) Steering Wheel horn switch/lead
shorted to ground.
(b) Wiring harness shorted to
ground. Find the short and repair as
necessary.
(3) Replace Driver Airbag Module.
(4) Replace Driver Airbag Module.
Horn sound intermittently as the
steering wheel is turned.(1) Horn relay control circuit X3 is
shorted to ground inside steering
column or wheel.
(2) Pinched horn switch wire under
Driver Airbag Module
(3) Defective horn switch(1) Remove Driver Airbag Module
and/or wheel. Check for rubbing or
loose wire/connector, repair as
necessary.
(2) Replace Driver Airbag Module.
(3) Replace Driver Airbag Module.
Horn does not sound (1) Check fuse 6 in PDC
(2) No Voltage at horn relay
terminals 30 & 86, and fuse is OK.
(3) Open circuit from terminal 85 of
the horn relay to horn switch, X3
circuit.
(4) Defective or damaged horn.
(5) Defective horn switch(1) Replace fuse if blown repair as
necessary.
(2) No voltage, repair the A6 circuit
as necessary.
(3) Repair circuit as necessary.
(4) Voltage at horn when horn switch
is pressed, replace horn.
(5) Replace Driver Airbag Module.
NSHORNS 8G - 3
DIAGNOSIS AND TESTING (Continued)