1996 CHEVROLET BLAZER phone

Downloaded from www.Manualslib.com manuals search engine Servicing Your Air Bag-Equipped Vehicle
The air bag affects how your vehicle should be serv: d.
There are parts of the air bag system in several places
around your vehicle. You don’t want the system to
inflate while someone is working on your vehicle. Your
GM dealer and the service manual have information
about servicing your vehicle and
the air bag system. To
purchase a service manual, see “Service and Owner
Publications”
in the Index.
A CAUTION:
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For up to two minutes after the ignition key is
turned
off and the battery is disconnected, an air
bag can still inflate during improper service. You
can be injured if you are close
to an air bag when
it inflates. Avoid wires wrapped with yellow tape,
or yellow connectors. They are probably part of
the air bag system. Be sure to follow proper
service procedures, and make sure the person
performing work for you is qualified to do
so.
The air bag system does not need regular maintenance.
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Adding Equipment to Your
Air Bag-Equipped Vehicle
e.@ If I add a push bumper or a bicycle rack to the
front of
my vehicle, will it keep the air bag from
working properly?
A: As long as the push bumper or bicycle rack is
attached to your vehicle
so that the vehicle’s basic
structure isn’t changed, it’s not likely to keep the
air bags from working properly
in a’crash.
e.@ Is there anything I might add to the front of the
vehicle that could keep the air bag from
working properly?
A: Yes. If you add things that change your vehicle’s
frame, bumper system, front end sheet metal or
height, they may keep the air bag system from working properly. Also, the air bag system may not
work properly if you relocate any of the.& bag sensors.
If you have any question about this, you
should contact Customer Assistance before you
.
modify your vehicle. (The phone numbers and
addresses
for Customer Assistance are in Step Two of
the Customer Satisfaction Procedure
in this manual.
See “Customer Satisfaction Procedure” in the Index.)
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Downloaded from www.Manualslib.com manuals search engine Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it is
too late. Your hearing can adapt to higher
volumes of sound. Sound that seems normal can be loud
and harmful
to your hearing. Take precautions by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts
to it.
To help avoid hearing loss or damage:
Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can add
what you want.
If you can, it’s very important to
do it properly. Added sound equipment may
interfere with the operation
of your vehicle’s
engine, Delco radio or other systems, and even
damage them. Your vehicle’s systems may
interfere with the operation
of sound equipment
that has been added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules covering mobile radio and telephone units.

Downloaded from www.Manualslib.com manuals search engine Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it has little or
no contact with the road.
Hydroplaning doesn’t happen often. But it can if your
tires haven’t much tread or if the pressure in
one or
more is low. It can happen if a
lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t
a hard and fast rule about hydroplaning. The
best advice is
to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
r
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine’s air intake and badly damage your
engine. Never drive through water that
is slightly
lower than the underbody
of your vehicle. If you
can’t avoid deep puddles or standing water, drive
through them very slowly.
Some Other Rainy Weather Tips
0 Besides slowing down, allow some extra following
distance. And be especially careful when
you pass
another vehicle. Allow yourself more clear room
ahead, and
be prepared to have your view restricted
by road spray.
0 Have good tires with proper tread depth.
(See “Tires”
in the Index.)
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Downloaded from www.Manualslib.com manuals search engine Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you
need assistance. This section also tells you how to obtain
service publications and how
to report any safety defects.
This section includes information on:
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0
0
0
0
0
0
The Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Roadside Assistance
Courtesy Transportation
BBB Auto Line -- Alternative Dispute
Resolution Program
Reporting Safety Defects
Service and Owner Publications
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and Chevrolet. Normally, any concern
you may
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Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
Your name, address, home and business
telephone numbers
0 Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at
the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
0. Vehicle delivery date and present mileage
Nature of concern
We encourage you to call
us so we can give your inquiry
prompt attention. However, if you wish to write
Chevrolet, write to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy,
MI 48007-7047 Refer to
your Warranty and Owner Assistance
Information booklet for. addresses of Canadian
and
GM Overseas offices.
When contacting Chevrolet, please remember that your
concern will likely be resolved in the dealership, using
the dealer's facilities, equipment and personnel. 'That is
why we suggest you fol1o.w Step One first if you have
a concern.
Custdmer Assistance- for Text
Telephone (TTY) Users
To assist customers who.-are deaf, hard-of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Chevrolet by dialing: 1-800-833-CHEV. (TTY users in
Canada can dial 1-800-263-3830.)
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Downloaded from www.Manualslib.com manuals search engine Chevrolet Roadside Assistance Program
To enhance Chevrolet’s strong commitment to customer
satisfaction, Chevrolet
is excited to announce the
establishment of the Chevrolet/Geo Roadside Assistance
Center. As the owner
of a 1996 Chevrolet/Geo,
membership in Roadside Assistance is free. Roadside Assistance is available
24 hours a day,
365 days a year, by
calling 1-800-CHEV-USA
(1 -800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors have access
to a
nationwide network of dealer recommended service
providers. Roadside membership is free, however some
services may incur costs.
Roadside offers two levels
of service to the customer,
Basic Care and Courtesy” Care:
0 Toll-free number, 1 -800-CHEV-USA
0 Free towing for warranty repairs
0 Basic over-the-phone technical advice
0 Available dealer services at reasonable costs (ie.,
wrecker services, locksmith/key service, glass
repair, etc.)
ROADSIDE
Courtesy” Care PROVIDES:
Roadside Basic Cure services (as outlined above)
0 FREE Non-Warranty Towing (to the closest dealer
Plus:
from a legal roadway)
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Downloaded from www.Manualslib.com manuals search engine FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
0 FREE Flat Tire Service (spare installed on the road)
FREE Jump Start (at home or on the road)
0 FREE Fuel Delivery ($5 of fuel delivered on
the road)
Chevrolet/Geo offers Courtesy Transportation
for customers needing warranty service. Courtesy
Transportation
will be offered in conjunction with the
coverage provided by the Bumper
To Bumper New
Vehicle Limited Warranty to eligible purchasers of
1996
Chevrolet/Geo passenger car and light duty trucks.
(Please see your selling dealer for details.)
Note:
Courtesy Care is available to Retail and Retail Lease
Customers operating
1996 and newer Chevrolet/Geo
vehicles for a period
of 36 months/36,000 miles,
whichever occurs first.
All Courtesy Care services must
be pre-arranged by Chevrolet Roadside or Dealer
Service Management.
Basic Care and Courtesy Care are not part of or
included
in the coverage provided by the New Vehicle
Limited Warranty. Chevrolet reserves the right to
modify or discontinue
Basic Care and Courtesy Cure
at any time. For
complete program details, see your Chevrolet/Geo
dealer
to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide you with quality and priority service. When
roadside services are required, our advisors will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor:
Vehicle Identification Number
License plate number
Vehicle color
Vehicle location
0 Telephone number where you can be reached
0 Vehicle mileage
0 Description of problem
Please refer to the Roadside Assistance brochure inside
your owner information portfolio for
full program details.
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Downloaded from www.Manualslib.com manuals search engine For warranty repairs during the Complete Vehicle
Coverage period
in the New Vehicle Limited Warranty,
interim transportation may be available under the
Courtesy Transportation Program. Please consult your
dealer for details. The Roadside Assistance program is
available only in the United States and Canada.
GM Participation in BBB AUTO
LINE -- Alternative Dispute
Resolution Program*
*This program may not be available in all states,
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue its participation in
this program.
Both Chevrolet and your Chevrolet dealer are committed
to making sure you are completely satisfied with your new
vehicle. Our experience has shown that,
if' a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful. There
may be instances where
an impartial third party
can
assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Chevrolet voluntarily participates in
BBB AUTO LINE.
BBB AUTO LINE is
an out-of-court program
administered by
the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers. This program is available free
of charge
to customers who currently own or lease a GM vehicle.
If you are
not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council
of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
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