Page 356 of 392
Downloaded from www.Manualslib.com manuals search engine 90,000 Miles (150 000 km) (Continued)
0 For Two-.Wheel-Drive vehicles only: Clean
and repack the front wheel bearings (or at
each brake relining, whichever occurs first).
0 Replace fuel filter.
An Emission Control Service.?
0 Replace air cleaner filter.
An Emission Control Service.
I I
DATE ACTUAL MILEAGE SERVICED BY:
97,500 Miles (162 500 km)
0 Change engine oil and filter (or every
12 months, whichever occurs first).
An Emission Control Service.
0 Lubricate the front suspension, ball joints,
steering linkage and transfer case shift
linkage,. parking brake cable guides,
propshaft splines, universal joints, brake
pedal springs and clutch pedal springs at
every
oil change (or every 12 months,
whichever occurs first).
I
Page 357 of 392
Downloaded from www.Manualslib.com manuals search engine I Long Tripmighway Maintenance Schedule I
0 Check readfront axle fluid level ana aaa
fluid as needed. Check constant velocity
joints and axle seals for leaking.**
0 Rotate tires. See “Tire Inspection and
Rotation” in the Index for proper rotation
pattern and additional information. During
tire rotation, check brake calipers for
freedom of movement. Refer
to the
appropriate
GM service manual for proper
caliper service procedures.
DATE ACTUAL MILEAGE SERVICED BY
100,000 Miles (1 66 000 km)
0 Drain, flush and refill cooling system
(or every
60 months since last service,
whichever occurs first). See “Engine
Coolant’’ in
the Index for what to use.
Inspect hoses. Clean radiator, condenser,
pressure cap and neck. Pressure test the
cooling system and pressure cap.
An Emission Control Service.
0 Inspect spark plug wires.
0 Replace spark plugs.
An Emission Control Service.
An Emission Control Service.
(Continued)
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Page 358 of 392
Downloaded from www.Manualslib.com manuals search engine I,
Long Trip/Highway Maintenance Schedule
100,000 Miles (I66 000 km) (Continued)
U Change automatic transmission fluid and
filter if the vehicle is mainly driven under
one or more of these conditions:
- In heavy city traffic where the outside
temperature regularly reaches
9OoF
(32 O C) or higher.
- In hilly or mountainous terrain.
- When doing frequent trailer towing.
- Uses such as found in taxi, police or
delivery service.
If you do not use your vehicle under any of
these conditions, the fluid and filter do not
require changing.
Manual transmission fluid doesn’t require change.
0 Inspect Positive Crankcase Ventilation
(Pcv) valve.
An Emission Control Service.
DATE SERVICED BY ACTUAL MILEAGE
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Page 373 of 392

Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
Your name, address, home and business
telephone numbers
0 Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at
the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
0. Vehicle delivery date and present mileage
Nature of concern
We encourage you to call
us so we can give your inquiry
prompt attention. However, if you wish to write
Chevrolet, write to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy,
MI 48007-7047 Refer to
your Warranty and Owner Assistance
Information booklet for. addresses of Canadian
and
GM Overseas offices.
When contacting Chevrolet, please remember that your
concern will likely be resolved in the dealership, using
the dealer's facilities, equipment and personnel. 'That is
why we suggest you fol1o.w Step One first if you have
a concern.
Custdmer Assistance- for Text
Telephone (TTY) Users
To assist customers who.-are deaf, hard-of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Chevrolet by dialing: 1-800-833-CHEV. (TTY users in
Canada can dial 1-800-263-3830.)
8-3
Page 375 of 392

Downloaded from www.Manualslib.com manuals search engine FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
0 FREE Flat Tire Service (spare installed on the road)
FREE Jump Start (at home or on the road)
0 FREE Fuel Delivery ($5 of fuel delivered on
the road)
Chevrolet/Geo offers Courtesy Transportation
for customers needing warranty service. Courtesy
Transportation
will be offered in conjunction with the
coverage provided by the Bumper
To Bumper New
Vehicle Limited Warranty to eligible purchasers of
1996
Chevrolet/Geo passenger car and light duty trucks.
(Please see your selling dealer for details.)
Note:
Courtesy Care is available to Retail and Retail Lease
Customers operating
1996 and newer Chevrolet/Geo
vehicles for a period
of 36 months/36,000 miles,
whichever occurs first.
All Courtesy Care services must
be pre-arranged by Chevrolet Roadside or Dealer
Service Management.
Basic Care and Courtesy Care are not part of or
included
in the coverage provided by the New Vehicle
Limited Warranty. Chevrolet reserves the right to
modify or discontinue
Basic Care and Courtesy Cure
at any time. For
complete program details, see your Chevrolet/Geo
dealer
to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide you with quality and priority service. When
roadside services are required, our advisors will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor:
Vehicle Identification Number
License plate number
Vehicle color
Vehicle location
0 Telephone number where you can be reached
0 Vehicle mileage
0 Description of problem
Please refer to the Roadside Assistance brochure inside
your owner information portfolio for
full program details.
8-5
Page 378 of 392

Downloaded from www.Manualslib.com manuals search engine To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and
a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
We prefer you utilize the Customer Satisfaction
Procedure before you resort
to AUTO LINE, but you
may contact the BBB at any time. The BBB will attempt
to resolve the complaint serving as an intermediary
between
you and Chevrolet. If this mediation is
unsuccessful, an informal hearing will be scheduled
where eligible customers may present their case to an
impartial third-party arbitrator.
The arbitrator will make
a decision which you may
accept
or reject. If you accept the decision, GM will be
bound by that decision. The entire dispute resolution
procedure should ordinarily take about
40 days from the
time you
file a claim until a decision is made.
Some state laws may require you to
use this program
before filing
a claim with a state-run arbitration program
or
in the courts. For further information, contact the
BBB at 1-800-955-5
100 or the Chevrolet Customer
Assistance Center at 1-800-222-
1020.
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause
a crash or could cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA),
in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123
in the
Washington, D.C. area) or write to:
NHTSA,
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the Hotline.
8-8