1996 CADILLAC DEVILLE mileage

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Speedometer and Odometer
The speedometer lets you see your speed in both miles per hour (mph) and kilometers per hour
(km/h). The
odometer shows how
far your vehicle has been driven,
in either miles (used in the United States) or kilometers
(used in Canada).
You may wonder what: happens if a vehicle has to have a
new odometer installed. The new one may read the
correct mileage. This is because your vehicle’s computer
has stored the mileage in memory.
Warning Lights, Gages and Indicators
This part describes the warning lights and gages that
may be on your vehicle. The pictures will help you
locate them.
Warning lights and gages can signal that something
is
wrong before it becomes serious enough to cause an
expensive repair or replacement. Paying attention to
your warning lights and gages could also save you
or
others from injury. Warning lights come
on when there may
be or is a
problem
with one of your vehicle’s functions. As you
will see in the details
on the next few pages, some
warning lights come on briefly when you start the
engine just to let you know they’re working.
If you are
familiar with this section, you should not
be alarmed
when this happens.
Gages can indicate when there may be or is a problem
with one of your vehicle’s functions. Often gages and
warning lights work together to let you
know when
there’s a problem with your vehicle,
When one
of the warning lights comes on and stays on
when
you are driving, or when one of the gages shows
there may be a problem, check the section that tells you
what to do about
it. Please follow this manual’s advice.
Waiting
to do repairs can be costly -- and even
dangerous.
So please get to know your warning lights
and gages. They’re a big help.
Your vehicle may also have a driver information system
that works along with the warning lights
and gages. See
“Driver Information Center” in the Index.
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This feature lets you know when to change the engine
oil. It's based on the engine oil temperatures and
your driving patterns.
To see the display, press the
INFORMATION button several times until
XX OIL
LIFE LEFT appears. If you see 99% OIL LIFE LEFT,
99% of your current oil life remains.
The DIC may display a
CHECK OIL LEVEL message.
Always keep a written record of the mileage and date
when you changed your oil. For more information, see
the Cadillac Maintenance Schedule booklet.
If you see
CHECK OIL LEVEL, it means that you have less
than 10% of the oil life left and you'should consider
changing your engine oil. If you see
CHANGE
ENGINE OIL, it means the oil life is gone and you
should change the oil right away.
The system should indicate changing the oil between
3,000 miles (5 000 km) and 7,500 miles (12 500 km).
It may indicate changing the oil before 3,000 miles
(5 000 km) depending on your driving habits. If the
vehicle has been driven
7,500 miles (12 500 km) it
will indicate to change the oil.
If you drive in a dusty
area, you should change your oil every
3,000 miles
(5 000 km) or three months (whichever comes first)
unless the display indicates changing
it sooner. The
system doesn't check
how much oil you have, so
you'll still have to check for that. To see how, see
"Engine Oil" in
the Index.
When new oil is added, you'll need to reset the system.
To reset, display the Oil Life Indicator by pressing the
INFORMATION button. Then press and hold the RESET
button until the display shows 100 OIL LIFE LEFT.
Electronic Level Control
This feature keeps the rear of your vehicle level as the
load changes. It's automatic
-- you don't need to
adjust anything.
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Section 6 Service and Appearance Care
Here you will find information about the care of your
Cadillac. This section begins with service and fuel
information, and then it shows how to check important
fluid and lubricant levels. There is also technical
information about your vehicle, and a part devoted
to its appearance care.
Service
Your Cadillac dealer knows your vehicle best and wants
you
to be happy with it. We hope you’ll go to your
dealer €or all your service needs. You’ll get genuine GM \
parts
and GM-trained and supported service people.
We hope you’ll want to keep your GM vehicle all GM.
Genuine GM parts have one of these marks:
Doing Your Own Service Work
If you want to do some of your own service work, you’ll
want to get the proper Cadillac service manual. It tells
you much more about how to service your Cadillac
than
this manual can. To order the proper service manual, see
“Service and Owner Publications” in the Index.
Your vehicle has an air bag system. Before attempting to
do your own service work, see “Servicing Your Air
Bag-Equipped Cadillac” in the Index.
You should keep a record with all parts receipts and
list the mileage and the date
of any service work you
perform. See “Maintenance Record” in the Maintenance
Schedule booklet.
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For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
Your name, address, home and business telephone
numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
a Vehicle delivery date and present mileage
Nature of concern
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We encourage you to call us so we can give your inquiry
prompt attention. However, if you wish to write
Cadillac, write to:
Cadillac Customer Assistance Center
Cadillac Motor Car Division 30009
Van Dyke
P.O. Box 9025
Warren, MI 48090-9025
Refer to your Warranty and Owner Assistance
Information booklet for addresses of Canadian and
GM
Overseas offices.
When contacting Cadillac, please remember that your concern will likely be resolved in the dealership, using
the dealer's facilities, equipment and personnel. That is
why we suggest you follow Step One first if you have a
concern.
Customer Assistance for Text
Telephone
(TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones
("Ys),
Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with
Cadillac by dialing: 1-800-833-CMCC. (TTY users in
Canada can dial 1-800-263-3830.)

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BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers. This program
is available free of charge
to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number
(VIN),
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other
factors.
We prefer you utilize the Customer Satisfaction
Procedure before you resort to AUTO
LINE, but YOU
may contact the BBB at any time. The BBB will attempt
to resolve the complaint serving as
an intermediary
between you and Cadillac.
If this mediation is
unsuccessful,
an informal hearing will be scheduled
where eligible customers may present their case to an
impartial third-party arbitrator.
The arbitrator will make a decision which you may
accept
or reject. If you accept the decision, GM will be
bound by that decision. The entire dispute resolution
procedure should ordinarily take about
40 days from the
time you file a claim until a decision is made.
Some state laws may require you
to use this program
before filing a claim with a state-run arbitration program
or in the courts. For further information, contact the BBB at
1-800-955-5 100 or the Cadillac Customer
Assistance Center at
1-800-458-8006.
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