1995 PONTIAC PONTIAC phone

Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until
it is too late. Your hearing can adapt to higher
volumes
df sound. Sound that seems normal can be loud
and hannful to your hearing. Take precautions by
adjusting the volume control
on your radio to a safe
sound level before your hearing
adapts to it.
To help avoid hearing loss or damage:
Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably
and clearly.
I NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
- be sure you can
add what
you want. If you can, it’s very
important to do it properly. Added sound
equipment may interfere with the operation
of
your vehicle’s engine, Delco@ radio or other
systems, and even damage them. And, your
vehicle’s systems
may interfere with the
operation
of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your retailer and be sure
to check Federal rules
covering mobile radio and telephone units.
ProCarManuals.com

Driving too fast through large water puddles or even
going through some car washes can cause problems, too.
The water may affect your brakes. Try to avoid puddles.
But
i€ you can’t, try to slow down before you hit them.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you’re
going fast enough. When your vehicle
is hydroplaning,
it has little or
no contact with the road. Hydroplaning
doesn’t happen often. But it
can if your
tires haven’t much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the
road. If you can see reflections from trees, telephone
poles,
or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning. The
best advice is to
slow down when it is raining.
Some Other Rainy Weather Tips
0
0
0
Turn on your low-beam headlamps -- not just your
parking lamps
-- to help make you more visible to
others.
Besides slowing down, allow
some extra following
distance. And be especially careful when you
pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.
Have good tires with proper tread depth. (See
“Tires” in the Index.)
4-17
ProCarManuals.com

For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
0 Your name, address, home and business telephone
numbers
0 Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top
left of the instrument panel and visible
through the windshield.)
I
0 Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll-free number listed
previously in order to give your inquiry prompt
attention. However,
if you wish to write Pontiac, write
to:
United States
Pontiac Division
Customer Assistance Center One Pontiac Plaza
Pontiac,
MI 48340-2952
Canada
General Motors of Canada Limited
Customer Assistance Centre
163-005
1908 Colonel Sam Drive
Oshawa, Ontario
LlH 8P7
Refer to your Warranty and Owner Assistance
Information booklet
for addresses of Canadian and GM
Overseas offices.
When contacting Pontiac, please remember that your concern will likely be resolved in the dealership, using
the dealership’s facilities, equipment and personnel.
That
is why we suggest you follow Step One first if you
have a concern.
Customer Assistance for the Hearing
or Speech Impaired
(TDD)
To assist customers who have hearing difficulties,
Pontiac has installed special TDD (Telecommunication
Devices for the Deaf) equipment at its Customer
Assistance Center.
Any hearing or speech impaired
customer who has access to a TDD
or a conventional
teletypewriter
(TTY) can communicate with Pontiac by
dialing: 1-800-TDD-PONT. (TDD users
in Canada can
dial 1-800-263-3830.)
8-2
ProCarManuals.com

GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution
Program*
*This program. my not be available in all states, depmhg
on state law. Canadian owners refer to your Warranty and
Owner Assistance Momtion booklet. General Motors
reserves the right to change eligibility limitations and/or
to
discontinue its participation in this program.
Both Pontiac and your Pontiac dealer are committed to
making sure you are completely satisfied with your new
vehicle. Our experience has shown that,
if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction
Procedure described earlier in this section is very
successful.
There may be instances where an impartial third-party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Pontiac voluntarily participates in BBB
AUTO
LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system
to settle
disputes between customers and automobile
manufacturers.
This program is available free of charge
to customers
who currently own or lease a GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact
the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO
LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite 800
Arlington, VA
22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and a statement of the nature
of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
8-3
ProCarManuals.com

REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately
notify
Transport Canada, in addition to notifying General
Motors of Canada Limited.
You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1G 352
REPORTING SAFETY DEFECTS
TO GENERAL
MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll no^
us. Please call us at 1-800-PM CARES, or write:
Pontiac Division Customer Assistance Center One Pontiac Plaza
Pontiac,
MI 48340-2950 In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors
of Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario
LlH 8P7
Pontiac Roadside Assistance Program
Security While You Trave1
1-800-ROADSIDE 1-800-762-3743
As the proud owner of a new Pontiac vehicle, you
are automatically enrolled in the Pontiac Roadside
Assistance Program.
This value-added service is
intended to provide you with peace
of mind as you
drive in the city or travel the open road.
Pontiac's Roadside Assistance toll-free number is
staffed by a team of technically trained advisors who
are available 24
hours a day, 365 days a year.
We take anxiety out
of uncertain situations by
providing minor repair information over the phone
or making arrangements to tow your vehicle to the
nearest Pontiac dealer.
ProCarManuals.com

Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by the dealer
or call
1-800-268-6800 for emergency services.
Service and Owner Publications
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
1-800-55
1-4 123
Canada 1-800-668-5539
Service Manuals
Service manuals contain diagnostic and repair
information for all chassis and body systems. They may
be useful for owners who wish to gain a greater
understanding
of their vehicle. They are also useful for
owners with the appropriate skill level or training who
wish to perform “do-it-yourself’ service. These are
authentic General Motors service manuals meant for
professional, qualified technicians.
Service Bulletins
Service bulletins covering various subjects are regularly
sent
to all General Motors dealerships. GM monitors
product performance in the field. When service methods
are found which promote better service on GM vehicles,
bulletins are created to help the technician perform
better service. Service bulletins may involve any
number
of vehicles. Some will describe inexpensive
service, others will describe expensive service. Some
will advise of new or unexpected conditions, and others
may help avoid future costly repairs. Service bulletins
are meant for qualified technicians. In some cases they
refer to specialized tools, equipment and safety
procedures necessary to service the vehicle. Since these
bulletins are issued throughout the model year and
beyond, an index is required and published quarterly
to
help identify specific bulletins. Subscriptions are
available.
You can order an index at the toll-free
numbers listed previously, or ask a GM dealerhetailer
to
see an index or individual bulletin.
Owner Publications
Owner’s manuals, warranty folders and various owner
assistance booklets provide owners with general
operation and maintenance information.
8-7 ProCarManuals.com