Downloaded from www.Manualslib.com manuals search engine Accessory Plug
This plug is located inside the front section ahead of the
shift lever of
the console. The plug can be used to
connect electrical equipment such
as a cellular phone or
CB radio. Be sure to follow the installation instructions
included with the equipment.
The plug has three separate wires:
The orange wire connects to the battery.
The pink wire connects to the ignition. Power is only
The black wire connects to the ground.
available
in
RUN.
NOTICE:
When using the accessory plug:
The maximum load of any electrical
Be sure to turn off any electrical equipment
equipment should not exceed
3 amps.
when not in use. Leaving electrical equipment
on
for extended periods can drain your battery.
We recommend that you see a qualified technician or
your dealer for the proper installation of your equipment.
Cassette Storage
You have a storage area for cassette tapes located
beneath the audio system.
Downloaded from www.Manualslib.com manuals search engine NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone
or two-way radio -- be sure you can
add what you want.
If you can, it’s very
important to
do it properly. Added sound
equipment may interfere with the operation of
your car’s engine, Delco@radio or other systems,
and even damage them. And, your vehicle’s
systems may interfere with the operation
of
sound equipment that has been added
improperly.
So, before adding sound equipment, check with
your dealer and be sure
to check Federal rules
covering mobile radio and telephone units.
Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes, or a damaged
mechanism. Cassette tapes should be stored in their
cases away from contaminants, direct sunlight, and
extreme heat. If they aren’t, they may not operate
properly or cause failure of the tape player.
Your tape player should be cleaned regularly each
month or after every
50 hours of use. If you notice a
reduction
in sound quality, try a known good cassette to
see if the tape
or the tape player is at fault. If this other
cassette has no improvement in sound quality, clean the
tape player.
3-17
Downloaded from www.Manualslib.com manuals search engine I
Driving too fast through large water puddles or even
going through some car washes can cause problems, too.
The water may affect your brakes. Try to avoid puddles.
But if you can’t, try to slow down before you hit them.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it has little
or no contact with the road. Hydroplaning doesn’t
happen often. But it can if your
tires haven’t much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you cbn see reflections from trees, telephone
poles, or other vt$ucles, and raindrops “dimple” the
water’s surface, +ere could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard ahd fast rule about hydroplaning. The
best advice is to slow down when
it is raining.
I
Some Other Rainy Weather Tips
Turn on your low-beam headlamps -- not just your
parking lamps
-- to help make you more visible to
others.
0 Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.,
Have good tires with proper tread depth. (See
“Tires” in
the Index.)
4-19
Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
0
0
0
0
0
Your name, address, home and business telephone
numbers
Vehicle Identification Number (This is available
from
the vehicle registration or title, or the plate at
the
left top of the instrument panel and visible
through the windshield.)
Dealer name and location
Vehicle delivery date and present mileage
Nature
of concern
We encourage you to call the toll free number listed
previously in order to give your inquiry prompt attention. However, if you wish
to write Chevrolet, write to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P. 0. Box 7047
Troy, MI
48007-7047
Refer to your Warranty and Owner Assistance '
Information booklet for addresses of Canadian and GM
Overseas offices.
When contacting Chevrolet, please remember that your
concern will likely be resolved
in the dealer, using the
dealer's facilities, equipment and personnel. That
is why
we suggest you follow Step One first if you have
a
concern .
Customer Assistance for the Hearing
or Speech Impaired
(TDD)
To assist customers who have hearing difficulties,
Chevrolet has installed special TDD
(Telecommunication Devices for the Deaf) equipment at
its Customer Assistance Center. Any hearing or speech
impaired customer who has access to a TDD or
a
conventional teletypewriter (TTY) can communicate
with Chevrolet by dialing:
1 -800-TDD-CHEV. (TDD
users
in Canada can dial 1-800-263-3830.)
Downloaded from www.Manualslib.com manuals search engine GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution Program*
'"This program may not be available in all states,
depending
on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue
its participation in this
program.
Both Chevrolet and your Chevrolet dealer are
committed
to making sure you are completely satisfied
with your new vehicle. Our experience has shown that,
if a situation arises where you feel your concern has not
been adequately addressed, the Customer Satisfaction
Procedure described earlier
in this section is very
successful.
I nere may be instances wnere an Impartial third-party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty. To assist
in resolving these
disagreements, Chevrolet voluntarily participates
in
BBB AUTO LINE. BBB AUTO
LINE is an
out-of-court program
administered by the Better Business Bureau system
to
settle disputes between customers and automobile
manufacturers. This program is available free
of charge
to customers who currently own or lease
a GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure,
you may contact the BBB using
the toll-free telephone number, or write them
at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and
a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
8-3
Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect,
you should immediately notify
Transport Canada,
in addition.to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario
KlG 352 In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French).
Or, write:
General Motors
of Canada Limited
Customer Assistance Center 1908 Colonel Sam Drive
Oshawa, Ontario
Ll H 8P7
Chevrolet Roadside Assistance Program
To enhance Chevrolet’s strong commitment to customer
satisfaction, Chevrolet has established the
Chevrolet/Geo Roadside Assistance Center.
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-222- 1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P. 0. Box 7047
Troy, MI 48007-7047 Roadside
Assistance is available 24 hours a day,
365
days a year, by calling 1 -800-CHEV-USA
(1 -800-243-8872). This toll free number will provide
you over-the-phone roadside assistance with minor
mechanical problems.
If your problem cannot be
resolved over the phone, our advisors have access to a
nationwide network
of dealer-recommended service
providers. Roadside membership is free however some
services may incur costs.
8-5
Downloaded from www.Manualslib.com manuals search engine Roadside offers two levels of service to the customer,
Basic Care and Courtesy'" Cure:
ROADSIDE Basic Cure PROVIDES:
Toll-free number, 1-800-CHEV-USA
0 Free towing for warranty repairs
0 Basic over-the-phone technical advice
Available dealer services at reasonable costs
(i.e., wrecker services, locksmith/key service, glass
repair, etc.)
Note: Roadside
Basic Care applies to all Chevrolet/Geo
vehicles regardless of age or miles.
ROADSIDE
Courtesy Care PROVIDES:
Roadside Basic Care services (as outlined above)
Plus:
FREE Non-Warranty Towing (to the closest dealer
FREE Locksmith/Key Service (when keys are lost
FREE Flat Tire Service (spare installed on the road)
from
a legal roadway)
on
the road or locked inside)
0 FREE Jump Start (at home or on the road)
FREE Fuel Delivery ($5 of fuel delivered on the road)
Note:
Cmwtesy Care is available to Retail and Retail
Lease Customers operating 1994 and newer
Chevrolet/Geo vehicles for
a period of 36
months/36,000 miles. All Courtesy Cure services must
be pre-arranged by Chevrolet Roadside or Dealer
Service Management.
BLISI'C Cure and Colrrtrsy Cwe are not part of or included in the coverage
provided by the New Vehicle Limited Warranty. Chevrolet reserves the
right to modify
or discontinue Brrsic Care and Courtesy& at any time.
For complete program details, see your Chevrolet/Geo
dealer
to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that will
provide
you with quality and priority service. When roadside
services
are required, our advisors will explain any payment
obligations that may
be incurred for utilizing outside services.
For prompt assistance when calling, please have the
following information available to give to the advisor:
Vehicle Identification Number
0 License plate number
8-6
Downloaded from www.Manualslib.com manuals search engine 0 Vehicle color
0 Vehicle location
Telephone number where you can be reached
0 Vehicle mileage
0 Description of problem
Courtesy Transportation
Chevrolet/Geo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation will be offered
in conjunction with the
coverage provided by the BUMPER TO BUMPER New
Vehicle Limited Warranty to retail purchasers
of 1995
Chevrolet/Geo passenger cars and light duty trucks
(please see
your selling dealer for details).
Courtesy Transportation includes:
0 One way shuttle ride for any warranty repair
completed during the same day.
0 Up to $30 maximum daily vehicle rental allowance
for any overnight warranty repair up to 5 days, OR
0 Up to $30 maximum daily cab, bus, or other
transportation allowance in
lieu of rental for any
overnight warranty repair up to
5 days, OR
0 Up to $10 daily fuel allowance for rides provided by
another person (i.e., friend, neighbor, etc.)
in lieu of
rental for any overnight warranty repair up
to 5 days.
Note: All Courtesy Transportation arrangements will
be administered by your Chevrolet/Geo dealership
service management. Claim amounts should reflect
all actual costs.
0 Chevrolet/Geo Courtesy Transportation is not part of
the BUMPER TO BUMPER New Vehicle Limited
Warranty. Chevrolet/Geo reserves
the right to make
any changes or discontinue Courtesy Transportation
at any
time without notification.
0 For additional program details contact your
Chevrolet/Geo dealer.
In Canada, please consult your GM dealer for
information on courtesy transportation.
8-7