1995 CADILLAC SEVILLE phone

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Tips about Your Audio System
Be aware that hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher volumes
of sound.
Sound that seems normal can be loud and harmful to your hearing. Take
precautions
by adjusting the volume control on your radio to a safe sound
level before your hearing adapts to it.
To help avoid hearing loss or damage:
Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably and clearly.
.. - - --
NOTICE:
Before you add any sound equipment to your vehicle -- like a
tape player, CB radio, mobile telephone or two-way radio -- be
sure you can add what you want. If you can, it’s very important
to do
it properly. Added sound equipment may interfere with the
operation of your vehicle’s engine, Delco@ radio
or other
systems, and even damage them. And, your vehicle’s systems
may interfere with the operation of sound equipment that has
been added improperly.
So, before adding sound equipment, check with your dealer and
be sure to check Federal rules covering mobile radio and
telephone units.
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Downloaded from www.Manualslib.com manuals search engine Hydroplaning
Hydroplaning is dangerous. So much water can build up under your tires
that they can actually ride on the water. This can happen if the road is wet
__ enough and you’re going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can
if your tires haven’t much
tread or if the pressure in one or more is low. It can happen if a lot of
water is standing
on the road. If you can see reflections from trees,
telephone poles, or other vehicles, and raindrops “dimple” the water’s
Hydroplaning usually happens at higher speeds. There just isn’t a hard
and fast rule about hydroplaning. The best advice is to slow down when it
- .. surface, there could be hydroplaning.
I - .is raining.
Some Other Rainy Weather Tips
- -.
Turn on your low-beam headlamps -- not just your parking lamps -- to
help make you more visible to others.
Besides slowing down, allow some extra following distance. And be
especially careful when you pass another vehicle. Allow yourself more
clear room ahead, and be prepared to have your view restricted by
road spray.
Have good tires with proper tread depth. (See “Tires” in the Index.)
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TOLL-FREE HOTLINE
1-800-882-1112
Roadside Service represents the spirit of luxury leadership at Cadillac
Motor Car Division. We hope the need never arises, but
if it does,
Roadside Service is there
for you!! Roadside Service covers. you on the
road, far from home, all day and night, weekends and holidays.
THERE
ARE NO MEMBERSHIP OR ENROLLMENT CHARGES. Any
Cadillac is eligible under this program.
ROADSIDE SERITCE AVNMILITY-
v
TYPE DAEY INCLUDING
OF ASSISTANCE
Phone Advisor
HOLIDAYS
24 Hours
Dealer Rchnician
8 a.m. - 12 midnight
. Towing
Battery Jump Start
Lockout Assistance Fuel Delivery
Tire Change 24 Hours
7 Cadillac Roadside Service is just one of your Cadillx 0wner.PrivilegesSm
that leads
to peace of mind.
F I
.- . ..

Downloaded from www.Manualslib.com manuals search engine mat Will Roadside Service Cost You ? ? ?
There is no cost to call the toll-free Roadside Service number. Many
times Roadside Advisors can assist
you over the phone.
There is no cost for Roadside Service
if the repair is under warranty or the
provided service is one of the covered Emergency Road Services.
If a dealershii Service lkchnician travels to your location, and the repair
is
not covered under warranty, there is a nominal service fee to cover the
technician’s travel to and fromyour location. Labor is charged at one and
one half times the Cadillac dealership retail labor rate, with a
30 minute
minimum. There is also a charge for any parts used and a mileage fee
if the
technician travels beyond
30 miles.
F
How Do You Pay For Roadside Service ? ? ?
Payment is due at the time services are performed if it is determined they
are non-warranty related. Payment may
be made by cash, personal check
or any major credit card honored
by the participating Cadillac dealership,
tow service or locksmith.
In some instances where warranty determination cannot be made, the
charges must still be paid. Retain
the bill and submit it to an authorized
Cadillac dealership Service Department for review. If
the repair is
determined to be covered by warranty the dealer
will expedite
reimbursement directly to you.
.. ..

Downloaded from www.Manualslib.com manuals search engine Where Is Roadside Service Available ? ? ?
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Whereveryou drive in the United States or Canada, an advisor is available
to assist
you over the phone. If needed, a dealer technician will travel to
your location within
a 30 miles/50 kilometers radius, of a participating
Cadillac dealership.
If beyond this radius, we will arrange to have your car
towed to the nearest Cadillac dealership.
How Do You Reach Roadside Service ? ? ?
0
Dial the toll-free Roadside Service number: 1-800-882-1112. An
experienced Roadside Service Advisor will assist you and request the
following information:
0 A description of the problem
e Name, home address, home telephone number
0 Location of your Cadillac, and number you are
calling porn
The model yea5 vehicle identification numbel;
and date of delivery
I

Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following information available to
give the Customer Assistance Representative:
Your name, address, home and business telephone numbers
Vehicle Identification Number (This is available from the vehicle
registration or title, or the plate at the left top
of the instrument panel
and visible through the windshield.)
0 Dealer name and location
Vehicle delivery date and present mileage
0 Nature of concern
We encourage you to call the toll-free number listed previously in order to
give your inquiry prompt attention. However,
if you wish to write
Cadillac, write to:
Cadillac Consumer Relations Center
Cadillac Motor Car Division
30009 Van Dyke
PO. Box 9025
Warren, MI 48090-9025
Refer to your Warranty and Owner Assistance Information booklet for
addresses
of Canadian and GM Overseas offices.
When contacting Cadillac, please remember that your concern will likely
be resolved in the dealership, using the dealer’s facilities, equipment and
personnel. That is why
we suggest you follow Step One first if you have a
concern.
CUSTOMER ASSISTANCE FOR THE
HEMNG OR SPEECH IMPMIZED (TDD)
To assist customers who have hearing difficulties, Cadillac has installed
special TDD (Telecommunication Devices for the Deaf) equipment at its
Customer Assistance Center. Any hearing or speech impaired customer
who has access to a TDD
or a conventional teletypewriter (TTY) can
communicate with Cadillac by dialing: 1-800-TDD-CMCC.
(TDD users in
Canada can dial 1-800-263-3830.)
2

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GM PARTICIPATION IN BBB AUTO
LINE
- ALTERNATm DISPUTE
RESOLUTION PROGRAM*
*This program may not be available in all states, depending on state law.
Canadian owners refer to your Warranty and Owner Assistance
Information booklet. General Motors reserves the right
to change
eligibility limitations and/or to discontinue its participation in this
program.
Both Cadillac and your Cadillac dealer are committed to making sure
you
are completely satisfied with your new vehicle. Our experience has shown
that,
if a situation arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure described
earlier in this section is
very successful.
There may be instances where an impartial third-party can assist
in
arriving at a solution to a disagreement regarding vehicle repairs or
interpretation of the New Vehicle Limited Warranty. To assist
in resolving
these disagreements, Cadillac voluntarily participates
in BBB AUTO
LINE.
BBB AUTO LINE
is an out-of-court program administered by the Better
Business Bureau system to settle disputes between customers and
automobile manufacturers.
This program is available free of charge to
customers who currently own or lease a GM vehicle.
If you are not satisfied after following the Customer Satisfaction
Procedure, you may contact the BBB using the toll-free telephone
number, or write them at the following address:
BBB AUTO LINE
Council
of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5100
To file a claim, you will be asked to provide your name and address, your
Vehicle Identification Number (VIN), and a statement
of the nature of
your complaint. Eligibility is limited by vehicle age and mileage, and other
factors.
3

Downloaded from www.Manualslib.com manuals search engine - REPORTING SAFETY DEFECTS TO THE
CANADlAN GOWWMENT
-- If you live in Canada, and you believe that your vehicle has a safety
defect, you should immediately notify Transport Canada, in addition to
notifying General Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1G 352
REPORTING SAFETYDEFECTS TO
~- GENERU MOTORS
In addition to notifying NHTSA (or Transport Canada) in a situation like
this, we certainly hope you’ll notify
us. Please call us at our Consumer
~ ~- Relations Center, 1-800-458-8006, or write:
Cadillac Consumer Relations Center Cadillac Motor Car Division
30009 Van Dyke
PO. Box 9025
Warren, MI 48090-9025
-- In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854
(French). Or, write:
General Motors
of Canada Limited
Customer Assistance Center 1908 Colonel Sam Drive
Oshawa, Ontario LlH 8P7
SERWCE AND O’WNER PUBLICATIONS
Service manuals, service bulletins, owner’s manuals and other service
literature are available for purchase for all current and many past model
General Motors vehicles. -
__ Toll-free telephone numbers for ordering information:
United States 1-800-551-4123
Canada 1-800-668-5539
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