1995 BUICK REGAL service

At Least Once a Year
Key Lock Cylinders
Lubricate the key lock cylinders with the lubricant
specified
in Part D.
Body Lubrication
Lubricate all hinges and latches including those for the
body doors, hood, rear compartment, glove
box door,
console door and any folding seat hardware. Part
D tells
you what to use. More frequent lubrication may be
required when exposed to a corrosive environment.
Starter Switch
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When you are doing this check, the vehicle could
move suddenly. If it does, you or others could be
injured. Follow
the steps below.
1. Before you start, be sure you have enough room
around the vehicle.
2. Firmly apply both the parking brake (see “Parking
Brake”
in the Index if necessary) and the regular brake.
NOTE: Do not use the accelerator pedal, and be
ready
to turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The starter
should work only
in PARK (P) or NEUTRAL (N). If
the starter works in any other position, your vehicle
needs service.
Brake-Transaxle Shift Interlock -- BTSI
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1. Before you start, be sure you have enough room
around the vehicle. It should
be parked on a level
surface.
2. Firmly apply the parking brake (see “Parking Brake”
in the Index
if necessary).
NOTE: Be ready to apply the regular brake
immediately
if the vehicle begins to move.
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3. With the engine off, turn the key to the RUN position,
but don’t start the engine. Without applying the
regular brake, try to move the shift lever out of
PARK (P) with normal effort. If the shift lever moves
out
of PARK (P), your vehicle’s BTSI needs service.
Steering Column Lock
While parked, and with the parking brake set, try to turn
the key to LOCK in each shift lever position.
0 The key should turn to LOCK only when the shift
lever is
in PARK (P).
0 The key should come out only in LOCK.
Parking Brake and Automatic Transaxle PARK (P)
Mechanism Check
Park on a fairly steep hill, with the vehicle facing
downhill. Keeping your foot on the regular brake, set the
parking brake.
To check the parking brake: With the engine running
and transaxle
in NEUTRAL (N), slowly remove foot
pressure from the regular brake pedal.
Do this until
the vehicle
is held by the parking brake only.
0 To check the PARK (P) mechanism’s holding ability:
Shift to PARK (P). Then release
all brakes.
Underbody Flushing
At least every spring, use plain water to flush any
corrosive materials from the underbody. Take care to
clean thoroughly any areas where mud and other debris
can collect.
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Part C: Periodic Maintenance
Inspections
Listed below are inspections and services which should
be performed at least twice
a year (for instance, each
spring and fall).
You should let your GM dealer's
service department
or other qualified service center do
these
jobs. Make sure any necessary repairs are
completed at once.
Restraint Systems
Now and then, make sure all your belts. buckles, latch
plates, retractors, anchorages and reminder systems are
working properly. Look for any loose parts or damage.
If
you see anything that might keep a restraint system
from doing its job, have
it repaired.
Steering, SuSpension and
Front-Wheel-Drive Axle Boot and
Seal Inspection
Inspect the front and rear suspension and steering system
for damaged, loose or missing parts, signs of wear. or
lack of lubrication. Inspect the power steering lines and
hoses for proper hookup. binding, leaks, cracks, chafing,
etc. Clean and then inspect the drive axle boot seals
for
darnage, tears or leakage. Replace seals if necessary.
Exhaust System Inspection
Inspect the complete exhaust system. Inspect the body
near the exhaust system. Look for broken. damaged,
missing or out-of-position parts
as well as open seams.
holes. loose connections,
or other conditions which
could cause a heat build-up
in the tloor pan or could let
exhaust fumes into the vehicle. See "Engine Exhaust"
in
the Index.
Throttle Linkage Inspection
Inspect the throttle linkage for interference or binding.
and ,for dalnaged or missing parts. Replace parts
as
needed. Accelerator and cruise control cables should not
be lubricated.
Brake System Inspection
Inspect the complete system. Inspect brake lines and
hoses for proper hookup. binding, leaks. cracks, chafing,
etc. Inspect disc brake pads for wear and rotors for
surface condition. Inspect other brake parts. including
calipers, parking brake, etc. Check parking brake
acl-justment. You may need
to have your brakes inspected
more often
if yo~~r driving habits or conditions result in
frequent braking.
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Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in the boxes provided after the maintenance interval.
Any additional information from “Owner Checks and Services’’
or “Periodic Maintenance’’ can
be added on
the following record pages. Also, you should retain all
maintenance receipts. Your owner information portfolio
is a convenient place to store them.
Maintenance Record
ODOMETER
DATE READING SERVICED
BY MAINTENANCE PERFORMED
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~ Maintenance Record
ODOMETER
READING SERVICED
BY MAINTENANCE PERFORMED
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Section 8 Customer Assistance Information
Here you will find out how to contact Buick if you need
assistance. This section also tells you
how to obtain
service publications and how to report any safety
defects. This section includes information on: Customer
Satisfaction Procedure, Customer Assistance for
Hearing or Speech Impaired, BBB Auto Line
--
Alternative Dispute Resolution Program, Reporting
Safety Defects, Roadside Assistance, and Service
Publications.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and Buick. Normally, any concern
with the sales
transaction or the operation of your vehicle will be
resolved by your dealer’s Sales or Service Departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken: STEP
ONE -- Discuss your concern
with a member of
dealership management. Normally, concerns can often
be quickly resolved at that level. If the matter has
already been reviewed with the Sales, Service, or Parts
Manager, contact
the owner of the dealership or the
General Manager.
STEP TWO
-- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealership
without further help,
contact the Buick Customer Assistance Center by
calling 1-800-52 1-7300.
In Canada, contact GM of
Canada Customer Assistance Center in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
In Mexico, call (525) 254-3777. In Puerto Rico, call
1-800-496-9992 (English) or 1-800-496-9993 (Spanish).
In the U.S. Virgin Islands, call 1-800-496-9994. In all
other overseas locations, contact GM North American
Export Sales
in Canada by calling 1-905-644-4 1 12.
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REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has
a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada Box 8880
Ottawa, Ontario
K 1 G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS Courtesy Transportation
To Buick Motor Division, Quality Means
Service -- and
service means “keeping you on the road.’’
Included with your 1995 Buick new car warranty,
(36 months, or 36,000 miles),
is Courtesy
Transportation, a program which will provide
Buick retail customers with:
- Reimbursement toward a loaner vehicle, courtesy of
Buick Motor Division, for up to five days for
vehicles requiring overnight warranty repairs. Also.
reimbursement up to $30 a day (five days maxirnum)
may be available for
the cost of a rental car, bus or
even
a cab.
- A free one-way shuttle ride up to 10 miles from the
dealership is available for customers whose vehicles
require same-day warranty repairs.
Courtesy Transportation
is Buick’s way of extending the
Premium Service you’ve come
to expect from Buick
and its
3,000 dealers. Please review the Courtesy
Transportation glove-box card contained
in your
vehicle, or consult your Buick dealer for details.
In Canada, please consult your GM dealer for
information on Courtesy Transportation.
In
addition to notifying NHTSA (or Transport Canaaa)
in a situation like this, we certainly hope you’ll notify
us. Please call us at
1-800-52 1-7300, or write:
Buick Motor Division
Customer Assistance Center
902 E. Hamilton Avenue
Flint,
MI 48550
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors
of Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario L
1 H 8P7
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Roadside Assistance
Buick Motor Division is proud to offer Buick Roadside
Assistance to customers for vehicles covered under the
36 month/36,000 mile new car warranty (whichever
comes first).
Our commitment to Buick owners has always included superior service through our network of
3,000 Buick
dealers. Buick Roadside Assistance provides an extra
measure
of convenience and security.
Buick Roadside Assistance:
- Provides owners with access to minor repairs or
towing for disabled vehicles.
- Takes the anxiety out of uncertain situations by
providing easy access to service professionals trained
to work
with Buick owners, 24 hours a day, 365 days
a year, including weekends and holidays.
For details on Buick Roadside Assistance, please consult
your Buick Roadside Assistance owner booklet included
with your owner’s manual. For needed assistance,
call
the Buick Roadside Assistance toll-free hotline:
1-800-252-
1 1 12.
Canada Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by
the dealer or call
1-800-268-6800 for emergency services.
Service and Owner Publications
Service manualsI service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
U.S. 1-800-551-4123
Canada 1-800-668-5539
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