Convertible Tops - 36
BASIC TROUBLESHOOTING
• Always personally verify the customer complaint.
•Always verify that the complaint is truly a system malfunction.
• Perform a Quick Test to determine if the vehicle systems have logged fault codes.
•Call up the faulted system or appropriate test schedule to verify the correct control
module is installed in the car.
•Follow the Diagnostic Information System (DIS) on screen instructions and perform all
tests as specified.
•Use the DIS and fault symptom diagnostic procedures as trained.
•Follow the appropriate test module procedures for systems that malfunction but fail to
set faults in memory.
•System problems which elude diagnostic procedures must be brought to the attention
of BMW of North America, Inc.
•BMW Technical Assistance Hotline 1-800-472-7222
• BMW Service Training Feedback Message Center 1-201-573-2186
