REPORTING SAFETY DEFECTS
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REPORTING SAFETY DEFECTS
FOR U.S. OWNERS
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Toyota
Motor Sales, U.S.A., Inc. (Toll-free: 1-800-25-LEXUS).
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or Toyota
Motor Sales, U.S.A., Inc.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
Washington, D.C. area) or write to: NHTSA, U.S.
Department of Transportation, Washington, D.C. 20590.
You can also obtain other information about motor
vehicle safety from the Hotline.
