Downloaded from www.Manualslib.com manuals search engine Speedometer and Odometer
Your speedometer lets
you see your speed in
both miles per hour
(mph) and kilometers
per hour (Wh).
All speedometers will show speeds up to
85 mph (140 km/h), but if you
have a 4.3L
(VIN W) engine with a tachometer, the speedometer will show
speeds up to
100 mph (1 60 Wh).
Your odometer shows how far your vehicle has been driven, in either miles
(used in the
U.S.) or kilometers (used in Canada).
Tamper Resistant Odometer
Standard Cluster Tachometer Cluster
Your odometer is tamper resistant. It will show silver lines between the
numbers if someone tries to
turn it back.
You may wonder what happens if your vehicle needs a new odometer
installed. If the new one can be
set to the mileage total of the old odometer,
then it must be. But if it can't, then it's set at zero, and a label must be put
on the driver's door to show the old mileage reading when the\
new
odometer was installed.
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Downloaded from www.Manualslib.com manuals search engine lire Inspection and Rotation
To make your tires last longer, have them inspected and rotated at the
mileages recommended in the Maintenance Schedule. See “Schedul\
ed
Maintenance Services” in the Index.
Use this rotation
pattern.
The four wheel rotation is for aluminum wheels only. The five wheel
rotation is for steel wheels only.
If your vehicle has front tires with different load ratings or tr\
ead designs
(such as all season vs. ordoff road) than the rear tires, d\
on’t rotate your tires
front to rear.
After the tires have been rotated, adjust the front and rear inflation pressure
as shown on the CertificatiodTire label. Make certain that all wheel nuts are
properly tightened. See “Wheel Nut Torque” in the Index.
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Downloaded from www.Manualslib.com manuals search engine Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and Chev\
rolet.
Normally, any concern with the sales transaction or the operati\
on of your
vehicle will be resolved by your dealer's Sales or Service Departments.
Sometimes, however, despite the best intentions of all concerned,
misunderstandings can occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE - Discuss your concern with a member of dealership
management. Normally, concerns can often be quickly resolved at \
that level.
If the matter has already been reviewed with the Sales, Service, or Parts
Manager, contact the owner of the dealership or the General Manager.
STEP TWO - If after contacting a member of dealership management, it
appears your concern cannot be resolved by the dealership without further
help, contact the Chevrolet Customer Assistance Center by callin\
g 1-800-222-1020.
In Canada, contact GM of Canada Customer Assistance
Center in Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In Puerto Rico or U.S. Virgin Islands, call
1-809-763-1315. In all other overseas locations, contact GM North
American Export Sales
in Canada by calling 1-41 6-644-41 12. As of
October 4, 1993, call 1-905-6444112.
For prompt assistance, please have the following information ava\
ilable to give the Customer Assistance Representative:
Your name, address, home and business telephone number
0 Vehicle Identification Number (This is available from the vehicle
registration or title, or the plate at the left top of the instrument panel
and visible through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll free number listed previously in order to
give your inquiry prompt attention. However, if you wish to write
Chevrolet, write to:
Chevrolet Motor Division Chevrolet Customer Assistance Center
P.
0. Box 7047
Troy, MI 48007-7047
Refer to your Warranty and Owner Assistance Information booklet \
for
addresses
of Canadian and GM overseas offices.
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Downloaded from www.Manualslib.com manuals search engine To file a claim, you will be asked to provide your name and address, \
your
vehicle identification number
(VIN), and a statement of the nature of your
complaint. Eligibility is limited by vehicle age and mileage, and other
factors.
We prefer you utilize the customer satisfaction procedure before yo\
u resort
to
AUTO LINE, but you may contact the BBB at any time. The BBB will
attempt to resolve the complaint serving as an intermediary bet\
ween you
and Chevrolet. If this mediation is unsuccessful, an informal hearing will be
scheduled where eligible customers may present their case to an\
impartial
third-party arbitrator.
The arbitrator will make a decision which you may accept or reject\
.
If you
accept the decision, GM will be bound by that decision. The entire dispute
resolution procedure should ordinarily take about forty days fro\
m the time you file a claim until a decision is made.
Some state laws may require you to use this program before fi\
ling a claim
with a state-run arbitration program or in the courts. For fur\
ther
information, contact the BBB at 1-800-955-5
100 or the Chevrolet
Customer Assistance Center at 1-800-222-1020.
REPORTING SAFETY DEFECTS TO THE
UNITED STATES GOVERNMENT
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform the \
National
Highway Traffic Safety Administration (NHTSA), in addition to \
notifying
General Motors.
If NHTSA receives similar complaints, it may open an investigation, and if
it finds that a safety defect exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer,
or General Motors.
To contact NHTSA, you may either call the Auto Safety Hotline tol\
l-free at
1-800-424-9393 (or 366-0123
in the War- npton, D.C. area) or write to:
NHTSA,
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other infon tion about motor vehicle safety fr\
om the
Hotline.
Downloaded from www.Manualslib.com manuals search engine Chevrolet Rc rdside Assistance Program
To enhance Chevrolet’s strong commitment to customer satisfaction,\
Chevrolet is excited to provide the services
of the ChevroletIGeo Roadside
Assistance Center.
q-Hour Roadside Assistance Number
Koadside Assistance is available 24 hours a day, 365 days a year, by calling
1-800-CHEV USA (1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance with minor mechanical problems.
If your problem cannot be resolved over the phone, our advisors have a\
ccess
to a nationwide network of dealer recommended service providers. The
following services are available:
0 Towing
0 Locksmith
Tire repair
0 Rental car or taxi
Additional services as necessary
The Roadside Assistance Center uses companies that will provide you \
with
quality and priority service. When roadside services are require\
d, our
advisors will explain any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the following a\
vailable to give to the advisor:
0 Vehicle Identification Number
License plate number
0 Vehicle color
0 Vehicle location
0 Telephone number where you can be reached
Vehicle mileage
0 Description of problem
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive Roadside Assistan\
ce
program accessible from anywhere in Canada or the U.S.A. Please refer to
the separate brochure provided by the dealer
or call 1-800-268-6800 for
emergency services.
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