1994 CHEVROLET CAMARO phone

Downloaded from www.Manualslib.com manuals search engine How to Use This Manual
How to Use This
Manual
Many people read their owner’s manual
from beginning to end when they first
receive their new vehicle. This will help
you learn about the features and controls
for your vehicle. In this manual, you’ll
find that pictures and words work
together to explain things quickly.
Index: A good place to look for what
you need is the Index
in back of the
manual. It’s an alphabetical list of all
that’s in the manual, and the page
number where you’ll find
it.
Parts 1-8: Each part of this manual
begins with a brief list of its contents,
so
you can often find at a glance if a part
contains the information you want.
... 6
How to Use This Manual: This part
tells you how to use your manual and
includes safety and vehicle damage
warnings and symbols.
Part 1 - Seats & Restraint Systems:
This part tells you how to use your seats
and safety belts properly.
It also
explains the air bag system.
Part 2 - Features & Controls: This
part explains how to start and operate
your Chevrolet.
Part 3 - Comfort Controls & Audio
Systems:
This part tells you how to
adjust the comfort controls and how to
operate your sound system.
Part 4 - Your Driving and the Road:
Here you’ll find helpful information
and tips about the road and how to drive
under different conditions.
Part 5 - Problems on the Road: This
part tells
you what to do if you have a
problem while driving, such as a flat
tire or engine overheating, etc.
Part 6 - Service & Appearance
Care:
Here the manual tells you how
to keep your Chevrolet running
properly and looking good.
Part 7 - Maintenance Schedule:
This part tells when to perform vehicle
maintenance and what fluids and
lubricants to use.
Part 8 - Customer Assistance
Information:
This part includes
important information about reporting safety defects and gives you details
about the “Roadside Assistance”
program.
You will also find customer
satisfaction phone numbers (including
customer satisfaction numbers for the
hearing and speech impaired), as well
as the mediatiodarbitration procedure.
We’ve also included ordering
information for service publications
in
this part.
Service Station Information: This is
a quick reference of service
information.
You can find it on the last
page of this manual.

Downloaded from www.Manualslib.com manuals search engine Comfort Controls and Audio Systems
Ventilation Tips
D Keep the hood and front air inlet free
of ice, snow, or any other obstruction
(such as leaves). The heater and
defroster will work far better, reducin
the chance of fogging the inside of
your windows.
When
you enter a vehicle in cold
weather, turn the fan control knob to
the right for a few moments before
driving off. This helps clear the intakc
ducts of snow and moisture, and
reduces the chance of fogging the
inside of your windows.
Keep the air path under the front seat:
clear of objects. This helps air to
circulate throughout your vehicle.
.I12
I‘
Audio Systems
Your Delco@ audio system has been
jesigned to operate easily and give years
If listening pleasure. But you will get the
nost enjoyment out of
it if you acquaint
yourself
with it first. Find out what your
Delco@ system can do and how to operate
111 its controls, to be sure you’re getting
:he most out
of the advanced engineering
.hat went into
it.
:f you have power door locks, your
qehicle has a feature called Retained
4ccessory Power (RAP). With RAP you
:an
play your audio system even after the
ignition
is off. See the Index under
“Retained Accessory Power.”
NOTICE:
Before you add any sound equipment
to your vehicle
- like a tape player,
CB radio, mobile telephone or
two-way radio
- be sure you can
add what you want. If you can, it’s
very important
to do it properly.
Added sound equipment may
interfere with the operation of your
vehicle’s engine, Delco@ radio or
other systems, and even damage
them. And, your vehicle’s systems
may interfere with the operation
of
sound equipment that has been added
improperly.
So, before adding sound equipment,
check with your dealer and be sure to
check Federal rules covering mobile
radio and telephone units.

Downloaded from www.Manualslib.com manuals search engine It’s wise to keep your wiping equipment
in good shape and keep your windshield
washer tank filled. Replace your
windshield wiper inserts when they show
signs of streaking or missing areas on the
windshield, or when strips of rubber start
to separate from the inserts.
Driving too fast through large water
puddles or even going through some car
washes can cause problems, too. The
water may affect your brakes. Try to
avoid puddles. But if you can’t, try to
slow down before you hit them.
Hydroplaning
Hydroplaning is dangerous. So much
water can build up under your tires that
they can actually ride on the water. This
can happen if the road is wet enough and
you’re going fast enough. When your
vehicle is hydroplaning, it has little or no
contact with the road.
Hydroplaning doesn’t happen often. But
it
can if your tires haven’t much tread or if
the pressure in one or more is low. It can
happen if a lot of water is standing on the
road. If
you can see reflections from trees,
telephone poles, or other vehicles, and
raindrops “dimple’’ the water’s surface,
there could be hydroplaning.
135.

Downloaded from www.Manualslib.com manuals search engine Customer Assistance Information
Custumer satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and Chevrolet.
Normally, any concern with the sales
transaction or the operation of your
vehicle will be resolved by your
dealer’s Sales or Service Departments.
Sometimes, however, despite
the
best intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the following steps should
be taken:
STEP ONE: Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly
resolved at that level. If the matter has
already been reviewed
with the Sales,
Service, or Parts Manager, contact the
owner of the dealership
or the General
Manager.
STEP TWO: If after contacting a
member of Dealership Management,
it
appears your concern cannot be resolved
by the dealership without further help,
contact the Chevrolet Customer
Assistance Center by calling
1-800-222-1020.
In Canada, contact GM
of Canada Customer Assistance Center
in Oshawa by calling 1-800-263-3777
(English) or 1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In Puerto
Rico or
U.S. Virgin Islands, call
1-809-763-
13 15. In all other overseas
locations, contact
GM lnternational
Export Sales
in Canada by calling
For prompt assistance, please have the
following information available to give
the Customer Assistance Representative:
Your name, address, home and
business telephone numbers
0 Vehicle Identification Number (This is
available from the vehicle registration
or title, or the plate attached to the left
top of the instrument panel and visible
through the windshield.)
1-905-644-4
I 12.
Dealership name and location
Vehicle delivery
date and present
0 Nature of concern
We encourage you to call the toll-free
number listed previously
in order to give
your inquiry prompt attention. However,
if you wish to write Chevrolet, write to:
mileage Chevrolet
Customer Assistance Center
P.
0. Box 7047
Troy,
MI 48097-7047
Refer to your Warranty and Owner
Assistance Information booklet for
addresses of Canadian and GM Overseas
offices.
When contacting Chevrolet, please
remember that your concern
will likely
be resolved
in the dealership, using the
dealership’s facilities, equipment and
personnel. That
is why we suggest you
follow Step One first if you have a
concern.
Customer Assistance for the Hearing or
Speech Impaired
(TDD)
To assist owners who have hearing
difficulties, Chevrolet
has installed
special TDD (Telecommunication
Devices for the Deaf) equipment at its
Customer Assistance Center. Any
hearing or speech impaired customer
who has access to a TDD or a
conventional teletypewriter
(TTY) can
communicate with Chevrolet by dialing:
(TDD users
in Canada can dial
I -800-TDD-CHEV (1 -800-833-2438).
1-800-263-3830.)
. . ,258

Downloaded from www.Manualslib.com manuals search engine GM Participation in
Alternative Dispute Resolution Program
*
BBB AUTO LINE -
Both Chevrolet and your Chevrolet dealer
are committed to making sure you are
completely satisfied
with your new
vehicle. Our experience has shown that,
if a situation arises where you feel your
concern has not been adequately
addressed, the Customer Satisfaction
Procedure described earlier
in this
section is very successful.
There
may be instances where an
impartial third-party can assist
in arriving
at
a solution to a disagreement regarding
vehicle repairs or interpretation of the
New Vehicle Limited Warranty. To
assist
in resolving these disagreements
Chevrolet voluntarily participates
in
BBB AUTO LINE.
BBB AUTO LINE is an out-of-court
program administered
by the Better
Business Bureau system to settle disputes
between customers and automobile
manufacturers. This program is available
free
of charge to customers who currently
own or lease a
GM vehicle. If you
are not satisfied after following the
Customer Satisfaction Procedure, you
may contact the BBB using the toll-free
telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 IO0
To file a claim, you will be asked to
provide your name and address, your
vehicle identification number
(VIN),
and a statement of the nature of your
complaint. Eligibility is limited
by vehicle
age and mileage, and other factors.
We prefer you utilize the Customer
Satisfaction Procedure before you resort
to AUTO LINE, but you
may contact the
BBB at any time. The BBB will attempt
to resolve the complaint serving as an
intermediary between you and Chevrolet.
If this mediation is unsuccessful, an
informal hearing
will be scheduled where
eligible customers may present their case
to an impartial third-party arbitrator.
The arbitrator
will make a decision which
you may accept or reject.
If you accept the
decision, GM will be bound by that
decision. The entire dispute resolution
procedure should ordinarily take about
forty days from the time you file a claim
until a decision is made.
Some state laws may require you
to use
this program before filing a claim with
a
state-run arbitration program or in the
courts. For further information, contact
the BBB at
1-800-955-5100 or the
Chevrolet Customer Assistance Center
at
1-800-222- 1020.
* This program may not be available
in all states, depending on state law.
Canadian owners refer to your
Warranty and Owner Assistance
information booklet. General Motors
reserves the right to change eligibility
limitations and/or to discontinue its
participation
in this program.
Reporting Safety
Defects to the United
States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
259. . .

Downloaded from www.Manualslib.com manuals search engine Customer Assistance information
(NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists
in a group of
vehicles,
it may order a recall and remedy
campaign. However, NHTSA cannot
become involved
in individual problems
between you, your dealer, or General
Motors.
To contact NHTSA,
you may either call
the Auto Safety Hotline toll-free
at
1-800-424-9393 (or 366-0123 in the
Washington, D.C. area) or write to:
NHTSA
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from the
Hotline.
Reporting Safety
Defects to the Canadian
Government
If you live in Canada, and you believe
that your vehicle has a safety defect, you
should immediately notify Transport
Canada, in addition to notifying General Motors of Canada Limited.
You may
write
to:
Transport Canada Box 8880
Ottawa, Ontario
K I G 352
Reporting Safety
Defects to General
Motors
In addition to notifying NHTSA (or
Transport Canada)
in a situation like this,
we certainly hope you’ll notify
us. Please
call
us at 1-800-222- 1020. or write:
Chevrolet Customer Assistance Center
P.
0. Box 7047
Troy,
MI 48007-7047
In Canada, please call us at
1-800-263-3777 (English) or
1-800-263-7854 (French). Or, write:
General Motors
of Canada Limited
Customer Assistance Center 1908 Colonel Sam Drive
Oshawa, Ontario L1
H 8P7
ChevroletIGeo
Roadside Assistance
Program
To enhance Chevrolet/Geo’s strong
commitment to customer satisfaction,
Chevrolet/Geo
is excited to provide the
services
of the Chevrolet/Geo Roadside
Assistance Center.
Roadside Assistance is available 24 hours
a day, 365 days a year, by calling
This toll-free number will provide
you
over-the-phone roadside assistance with
minor mechanical problems.
If your
problem cannot be resolved over
the
phone, our advisors have access to a
nationwide network of dealer
1 -800-CHEV-USA ( 1-800-243-8872).
. . .260

Downloaded from www.Manualslib.com manuals search engine recommended service providers. The
following services are available:
Towing
0 Locksmith
0 Tire repair
Rental car or taxi
Additional services as necessary
The Roadside Assistance Center uses
companies that will provide you with
quality and priority service. When
roadside services are required, our
advisors will explain any payment
obligations that
may be incurred for
utilizing outside services.
For prompt assistance when calling,
please have the following available to
give to the advisor:
0 Vehicle Identification Number
License plate number
Vehicle color
Vehicle location
Telephone number where you can be
Vehicle mileage
Description of problem
reached.
Canadian Roadside
Assistance
Vehicles purchased in CANADA have an
extensive ROADSIDE ASSISTANCE
Program accessible from anywhere in
Canada or the U.S.A. Please refer to the
separate brochure provided by the dealer
or call
1-800-268-6800 for emergency
services.
Courtesy Tfurisportation
Chevrolet/Geo offers Courtesy
Transportation for customers needing
warranty service. Courtesy Transportation
will be offered in conjunction with the
coverage provided by the BUMPER TO
BUMPER New Vehicle Limited Warranty
to retail and retail lease purchasers of
1994 Chevrolet/Geo passenger car and
light-duty trucks.
Courtesy Transportation includes:
One-way SHUTTLE RIDE for any
wap-anty repair completed during the
same day.
Up to $30 maximum daily VEHICLE
RENTAL allowance for any overnight
warranty repair
up to 5 days.
OR
0 Up to $30 maximum daily CAB,
BUS or OTHER public transportation
allowance
in lieu of rental for any
overnight repair up
to 5 days.
OR
0 Up to $10 daily FUEL allowance
for rides provided by another person
(i.e., friend, neighbor, etc.)
in lieu of
rental or other public transportation
for any overnight warranty repair up
to
5 days.
NOTE: All Courtesy Transportation
arrangements will be administered by
your Chevrolet/Geo dealership service
management. Claim amounts should
reflect all actual costs.
Chevrolet/Geo Courtesy
Transportation is not part
of the
BUMPER
TO BUMPER New Vehicle
Limited Warranty. Chevrolet/Geo
reserves the right to make any
changes or discontinue Courtesy
Transportation at any time without
notification.
For additional program details, contact
your Chevrolet/Geo dealer.
In Canada, please consult your GM
Dealer for information on courtesy
transportation.
261 . . .

Downloaded from www.Manualslib.com manuals search engine for indexes for the 1990- 1994 model
years.
Toll-Free Telephone Number
If you want an additional ordering form
for an index, just call toll-free and we’ll be happy
to send you one. Automated
recording equipment will take your name
and mailing address. The number to call
is
1-800-55 1-4123.
A VERY IMPORTANT REMINDER:
These PSP’s are meant for technicians. They
are not meant for the
“do-it-yourselfer.” Technicians have the
equipment,
tools, safety instructions, and
know-how to do
a job quickly and safely.
Chevrolet Service Publications
You can get these by using the order
form:
263.. .