1994 CHEVROLET ASTRO PASSENGER mileage

Downloaded from www.Manualslib.com manuals search engine The digital odometer will read ERROR if someone tries to turn it back.
You may wonder what happens if your vehicle needs a new odometer
installed.
If the new one can be set to the mileage total of the old odometer,
then it must be. But if it can’t, then it’s set at zero, and a label must be put
on the driver’s door to show the old mileage reading when the new
odometer was installed.
Trip Odometer
Standard Cluster
m
Digital Cluster
The trip odometer can tell you how far your vehicle has been driven since
you last set the trip odometer to zero.
To reset the trip odometer
on the standard cluster, press the button near the
readout.
The trip odometer
on the digital will appear in place of your regular
odometer when
you press the TRIP button.
To reset the trip Odometer on the digital cluster, press the RESET button. To
change back to the regular odometer, press the TRIP button again.

Downloaded from www.Manualslib.com manuals search engine Service
Your GM dealer knows your vehicle best and wants you to be happy with it.
We hope you’ll go to your dealer for all your service needs. You’ll get
genuine
GM parts and GM-trained and supported service people.
We hope you’ll want
to keep your GM vehicle all GM. Genuine GM parts
have one
of these marks:
Doing Your Own Service Work
If you want to do some of your own service work, you’ll want to get the
proper
GM Service Manual. It tells you much more about how to service
your vehicle than
this manual can. To order the proper service manual, see
“Service Publications’’ in
the Index.
Your vehicle has a facial air bag system. Before attempting to do your own
service work, see “Servicing Your Facial Air Bag-Equipped Vehicle” in
the
Index.
You should keep a record with all parts receipts and list the mileage and the
date of any service work you perform. See “Maintenance Record’’
in the
Index.
..
AUTION: .. ‘.I1
“You can be injured if you try ta
without knowing enough about it.
@ Be sure you have sufficient knowleuge, experieme, and the
proper replacement parts and t--1s before you attempt any vehicle maintenance task. ervice
work on 1 eh
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Downloaded from www.Manualslib.com manuals search engine Tire Inspection and Rotation
To make your tires last longer, have them inspected and rotated at the
mileages recommended
in the Maintenance Schedule. See “Scheduled
Maintenance Services” in the Index.
Use this rotation
pattern.
Do not
include compact spare
tire
in rotation.
If your vehicle has front tires
with different load ratings or tread designs
(such as all season
vs. on/off road) than the rear tires, don’t rotate your tires
front to rear.
After the tires have been rotated, adjust the front and rear inflation pressure
as shown on the CertificationEire label. Make certain that all wheel nuts are
properly tightened. See “Wheel
Nut Torque” in the Index.
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Downloaded from www.Manualslib.com manuals search engine Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and Chevrolet.
Normally, any concern with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s Sales or Service Departments.
Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern has
not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE - Discuss your concern with a member of dealership
management. Normally, concerns can often be quickly resolved at that level.
If the matter has already been reviewed with the Sales, Service, or Parts
Manager, contact the owner of the dealership or
the General Manager.
STEP TWO - If after contacting a member of dealership management, it
appears your concern cannot be resolved by the dealership without further
help, contact the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact GM of Canada Customer Assistance
Center in Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In Puerto Rico or
U.S. Virgin Islands, call
1-809-763-13 15. In all other overseas locations, contact
GM North
American Export Sales in Canada by calling 1-416-644-41 12. As of
October
4, 1993, call 1-905-644-4 1 12.
For prompt assistance, please have the following information available to
give
the Customer Assistance Representative:
Your name, address, home and business telephone number
0 Vehicle Identification Number (This is available from the vehicle
registration or title, or the plate at the left top of the instrument panel
and visible through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll free number listed previously in order
to
give your inquiry prompt attention. However, if you wish to write
Chevrolet, write
to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P. 0. Box 7047
Troy, MI 48007-7047
Refer
to your Warranty and Owner Assistance Information booklet for
addresses
of Canadian and GM overseas offices.
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Downloaded from www.Manualslib.com manuals search engine To file a claim, you will be asked to provide your name and address, yo\
ur
vehicle identification number (VIN), and a statement of the nature
of your
complaint. Eligibility is limited by vehicle age and mileage, and other
factors.
We prefer you utilize the customer satisfaction procedure before yo\
u resort
to AUTO LINE, but you may contact the
BBB at any time. The BBB will
attempt to resolve the complaint serving as an intermediary bet\
ween you
and Chevrolet. If this mediation is unsuccessful, an informal hearing will be
scheduled where eligible customers may present their case to an\
impartial
third-party arbitrator.
The arbitrator will make a decision which you may accept or reject. If you
accept the decision,
GM will be bound by that decision. The entire dispute
resolution procedure should ordinarily take about forty days fro\
m the time
you file a claim until a decision is made.
Some state laws may require you to use this program before filing a claim
with a state-run arbitration program or in the courts. For further
information, contact the
BBB at 1-800-955-5 100 or the Chevrolet
Customer Assistance Center at 1-800-222- 1020.
REPORTING SAFETY DEFECTS TO THE
UNITED STATES GOVERNMENT
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform the \
National
Highway Traffic Safety Administration (NHTSA), in addition to \
notifying General Motors.
If NHTSA receives similar complaints, it may open an investigat\
ion, and if
it finds that a safety defect exists
in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or General Motors.\

To contact NHTSA, you may either call the Auto Safety Hotline tol\
l-free at
1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:
NHTSA,
U.S. Department of Transportation
Washington,
D.C. 20590
You can also obtain other information about motor vehicle safety fr\
om the
Hotline.
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Downloaded from www.Manualslib.com manuals search engine Chevrolet Roadside Assistance Program
To enhance Chevrolet's strong commitment to customer satisfaction,
Chevrolet is excited to provide the services of the Chevrolet/Geo Roadside
Assistance Center.
24-Hour Roadside Assistance Number
Roadside Assistance is available 24 hours a day, 365 days a year, by calling
1-800-CHEV USA (1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance with minor mechanical prob\
lems.
If your problem cannot be resolved over the phone, our advisors h\
ave access
to a nationwide network of dealer recommended service providers. The
following services are available:
0 Towing
Locksmith
Tire repair
Rental car or taxi
0 Additional services as necessary
The Roadside Assistance Center uses companies that
will provide you with
quality and priority service. When roadside services are require\
d, our
advisors will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the following available to
give to the advisor:
Vehicle Identification Number
License plate number
0 Vehicle color
0 Vehicle location
Telephone number where you can be reached
0 Vehicle mileage
0 Description of problem
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive Roadside Assistan\
ce
program accessible from anywhere
in Canada or the U.S.A. Please refer to
the separate brochure provided
by the dealer or call 1-800-268-6800 for
emergency services.
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