Page 120 of 340

Comfort Controls &Audio Systems
Audio Systems
The following pages describe the audio
systems available for your Oldsmobile,
and how to get the best performance
from them. Please read about the system
in your vehicle.
A
Hearing damage from loud
noise is almost undetectable
until it is too late. Your hearing can
adapt to higher volumes of sound.
Sound that seems normal can be
loud and harmful to your hearing.
Take precautions by adjusting the
volume control on your radio to a
safe sound level before your hearing
adapts to it.
To help avoid hearing loss or
damage:
1. Adjust the volume control to the
lowest setting.
2. Increase volume slowly until you
hear
comfort: ~ Id clez ’ ‘. __
equipment to your vehicle
tape player,
CB radio, mobil
telephone or two-way radio-De
sure you can add what you wanl.
I
you can, it’s very important to do i
properly. Added sound equipment
may interfere with the operation
oj
your vehicle’s engine, DelcoQ radic
or other systems, and even damage
them. And, your vehicle’s systems
may interfere with the operation
ol
No matter which audio system you have
in your vehicle, setting the clock is easy.
1 For Radios with SCAN and One
SEEK Button:
1. With the radio off and the ignition on,
press
SET. The SET indicator will
appear on the digital screen for five
seconds.
, During those five seconds, you can
set the clock to the correct hour and
minute by depressing the
SEEK and
SCAN buttons. For some radios
SEEK will set the hour, for others it
sets the minute. For some radios,
SCAN will set the hour, for others it
sets the minute.
Page 312 of 340

Customer Assistance Information
31 0
Customer Satisfaction Procedure
Your satisfaction and goodwill are
important to your dealer and
Oldsmobile. Normally, any problems
with the sales transaction or the
operation of your vehicle will be
resolved by your dealer’s Sales or
Service Departments. Sometimes,
however, despite the best intentions of
all concerned, misunderstandings can
occur. If your concern has not been
resolved to your satisfaction, the
following steps should be taken:
STEP ONE: Discuss your problem
with a member of dealership
management. Complaints can often be
quickly resolved at that level. If the
matter has already been reviewed with
the Sales, Service or
Parts Manager,
contact the owner of the dealership or
the General Manager.
STEP TWO: If after contacting a
member of Dealership Management, it
appears your problem cannot be
resolved by the dealership without
further help, contact the Oldsmobile
Customer Assistance Network by
calling 1-800-442-6537. In Canada,
contact GM of Canada Customer
Assistance Center in Oshawa by calling
1-800-263-3777 (English) or
1-800-263-7854 (French).
In Mexico, call 254-17-86. In Puerto
Rico or
U.S. Virgin Islands, call
1-809-763-1315. In all other overseas
locations, contact GM International
Export Sales in Canada by calling
1-416-644-41 12. For
prompt assistance, please have the
following information available to give
the Customer Assistance Representative:
Your name, address, telephone
Vehicle Identification Number (This number
is available from the vehicle
registration or title, or the plate
attached to the left top of the
instrument panel and visible through
the windshield.)
Dealership name and location
Vehicle delivery date and present
Nature of problem
mileage
Page 320 of 340

Customer Assistance Infomtion
31 8
How You Can Get an Index
Indexes are published periodically.
Most of the PSP’s which could
potentially apply to the most recent
Oldsmobile models will be listed in the
most recent publication for that model
year. This means you may want to wait
until the end of the model year before
ordering an index, if you are interested
in buying PSP’s pertaining to a current
model year car or truck.
Some PSP’s pertaining to a particular
model year vehicle may be published in
later years, and these would be listed in
the later year’s index. When you order
an index for a model year that is not
over yet, we’ll send you the most
recently published issue. Check the
ordering form for indexes for earlier
model years. Cut
out the ordering form, fill it out,
and mail it in. We
will then see to it that
an index is mailed to you. There is no
charge for indexes for the 1989-1993
model years.
Toll-Free Telephone Number
If you want an additional ordering form
for
an index or a subscription, just call
toll-free and we’ll be happy to send you
one. Automated recording equipment
will take your name and mailing
address, The number
to call is
Copies at Participating Dealers
Copies of indexes and individual PSP’s
are at your participating Oldsmobile
dealer. You can ask to see them.
1-800-551-4123.
A Very Important Reminder
These
PSP’s are meant for technicians.
They are not meant for the “do-it-
yourselfer.” Technicians have the
equipment, tools, safety instructions,
and know-how
to do a job quickly and
safely.
Oldsmobile Service Publications
You can get these by using the
following order form. They include:
Product Service Publications, Service
Manuals and Owner Publications.
If the order form is missing, you
can
write:
Lansing Lithographers P.O.
Box 23188
Lansing, Michigan 48909