1993 GMC SIERRA phone

How To Use This Manual
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Many people read their owner’s manual from beginning to end when they first
receive their new vehicle. This will help you learn about the features and
controls for your vehicle. In this manual, you’ll find that pictures and words
work together
to explain things quickly.
INDEX: A good place to look for what you need is the Index in back of the
manual.
It’s an alphabetical list of all that’s in the manual, and the page
number where you’ll find
it.
SECTIONS 1-6: Each section of this manual begins with a brief list of its
contents,
so you can often find at a glance if a section contains the
information you want.
SECTION 7:. This section covers the maintenance required for your vehicle.
SECTION 8: CUSTOMER ASSISTANCE. This section includes important
information about reporting safety defects and gives you details\
about the Roadside Assistance Program. You will also find customer satisfaction phone
numbers (including customer satisfaction numbers for the hearing\
and speech
impaired) as well as the mediation/arbitration procedure. We’ve also included
ordering information for service publications in this section.
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Your Driving and the Road
You might not be aware of hydroplaning. You could drive along for some time
without realizing your tires aren’t in constant contact with \
the road. You could
find out the hard way: when you have to slow, turn, move out to pass-or
if
you get hit by a gust of wind. You could suddenly find yourself out of control.
Hydroplaning doesn’t happen often. But it can
if your tires haven’t much tread
or if the pressure in one or more is low. It can happen if a lot of water is
standing
on the road. If you can see reflections from trees, telephone poles,
or other vehicles, and raindrops “dimple” the water’s surfa\
ce, there could be
hydroplaning.
Hydroplaning usually happens on higher speed roads. There just \
isn’t a hard
and fast rule about hydroplaning. The best advice is to slow \
down when it is
raining, and be careful.
Some Other Rainy Weather Tips
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Turn on your headlights-not just your parking lights-to help ma\
ke you more visible to others.
Look for hard-to-see vehicles coming from behind. You may want to use
your headlights even in daytime
if it’s raining hard.
Besides slowing down, allow some extra following distance. And \
be
especially careful when you pass another vehicle.
Allow yourself more
clear
room ahead, and be prepared to have your view restricted by road
spray.
If the road spray is so heavy you are actually blinded, drop back.
Don’t pass until conditions improve. Going more slowly is be\
tter than
having an accident.
Use your defogger
if it helps.
Have good tires with proper tread depth. (See “Tires” in\
the Index.)
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Your Driving and the Road
Tips on Driving in Fog
If you get caught in fog, turn your headlights on low beam, \
even in daytime.
You’ll see-and be seen-better. Use your fog lights
if your vehicle has them.
Don’t use your high beams. The light will bounce
off the water droplets that
make up fog and reflect back at you.
Use your defogger. In high humidity, even a light buildup of moisture on the
inside of the glass will cut down on your already limited visibility. Ru\
n your
windshield wiper and washer occasionally. Moisture can build up on the
outside glass, and what seems to be
fog may actually be moisture on the
outside of your windshield.
Treat dense fog as an emergency.
Try to find a place to pull off the road. Of
course you want to respect another’s property, but you might need to put
something between you and moving vehicles-space, trees, telephone\
poles,
a private driveway, anything that removes you from other traffic.
If visibility is near zero and you must stop but are unsure whether you are
away from the road, turn your lights on, start your hazard wa\
rning flasher,
and sound your horn at intervals or when you hear approaching \
traffic.
Pass other vehicles in fog only
if you can see far enough ahead to pass
safely. Even then, be prepared to delay your pass
if you suspect the fog is
worse up ahead. If other vehicles try to pass you, make it easy for them.
City Driving
AM460003
One of the biggest problems with city streets is the amount of traffic on them.
You’ll want to watch out for what the other drivers are doing, and keep clos\
e
track
of traffic signals.
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Customer Assistance Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and GMC Truck.
Normally, any concerns with the sales transaction or the operat\
ion of your
vehicle will be resolved by your dealer’s Sales or Service \
Departments. Sometimes, however, despite the best intentions of all concerned\
,
misunderstandings can occur. If your concern has not been resolved
to your
satisfaction, the following steps should be taken:
STEP ONE -Discuss your concern with a member of dealership
management. Complaints can often be quickly resolved at that le\
vel. If the
matter has already been reviewed with the Sales, Sewice, or Pa\
rts Manager,
contact the owner of the dealership or the General Manager.
STEP TWO -If after contacting a member of Dealership Management, it
appears your concern cannot be resolved by the dealership witho\
ut further
help, contact the GMC Truck Consumer Relations Manager by calli\
ng 1-800-GMC-TRUCK
(1 -800-462-8782). In Canada, contact the GM of Canada
Customer Assistance Center in Oshawa by calling 1-800-263-3777 (\
English) or
1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In Puerto Rico or
US. Virgin Islands, call
1-809-763-1315.
In all other overseas locations, contact GM International
Export Sales in Canada by calling 1-41 6-644-4112.
For prompt assistance, please have the following information ava\
ilable
to give
the Customer Assistance Representative:
Your name, address, telephone number
Vehicle Identification Number (This is available from the vehic\
le registration or title, or the plate attached
to the left top of the instrument
panel and visible through the windshield).
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you
to call the toll-free number listed previously in order to
give your inquiry prompt attention. Information on offices outsi\
de the U. S.
which can assist you can also be found in the Warranty and Owner
Assistance Information booklet.
If you need to contact us in writing, please contact Consumer Relations by
writing: GMC Truck,
31 E. Judson Street 1607-07, Pontiac, Michigan
48342-2230.
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To contact NHTSA, you may either call the Auto Safety Hotline tol\
l-free at
1-800-424-9393
(or 366-0123 in the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can
also obtain other information about motor vehicle safety from t\
he Hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle has a safety defect,\

you should immediately notify Transport Canada, in addition to notifying
General Motors
of Canada Limited. You may write to: Transport Canada at
Box 8880, Ottawa, Ontario K1G 3J2.
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this.
we certainly hope you'll notify us. Please call us at 1-800-GMC-TR\
UCK
(1-800-462-8782),
or write: GMC Truck, Consumer Relations, 31 E. Judson
Street 1607-07, Pontiac, Michigan 48342-2230. In Canada, please \
call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write: General
Motors of Canada Limited, Customer Assistance Center, 1908 Colonel Sam
Drive, Oshawa, Ontario L1H 8P7.
Roadside Assistance
GMC Truck's Roadside Assistance provides stranded owners with
over-the-phone roadside repairs
or towing service for disabled vehicles. This
service combines the efforts of technically trained telephone representatives
with a network of GMC Truck's dealer services.
Just dial GMC Truck Roadside Assistance at 1-800-GMC-TRUCK
(1 -800-462-8782)
to reach a qualified representative who can assist you in
repair
or arrange a tow. Other recommended services can also be arranged
for situations such as retrieving locked-in keys, changing a tire, or delivering
gasoline, at a charge
to the owner. We also provide dealer information at no
charge such as location of the nearest GMC Truck dealer and their hours
of
operation.
Roadside Assistance is available 24 hours a day, seven days a \
week, 365
days a year, including weekends and holidays. Should you have \
any
questions about Roadside assistance, call the GMC Truck Roadside
Assistance Center
or Contact your dealer.
In Canada, call 1-800-268-6800 for details on Roadside Assistance.
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Individual PSP’S
If you don’t want to buy all the PSP’s issued by GMC Truck for all models in
the model year, you can buy individual PSP’s, such as those which may
pertain to a particular model. To do this, you will first need
to see our index
of PSP’s.
It provides a variety of information. Here’s what you’ll find in the
index and how you can get one:
What You’ll Find in the Index:
A list of all PSP’s published by GMC Truck in a model year (1989 or
later). PSP’s covering all models of GMC Truck light trucks (less than
10,000 pounds [4536 kg] GVWR) are listed in the same index.
Ordering information so you can buy the specific PSP’s you may want.
Price information for the PSP’s you may want to buy.
How You Can Get an Index:
Indexes are published periodically. Most of the PSP’s which could potentially
apply
to the most recent GMC Truck models will be listed in the most recent
publication for that model year. This means you may want
to wait until the
end
of the model year before ordering an index, if you are interested in
buying PSP’s pertaining to a current model year truck.
Some PSP’s pertaining
to a particular model year vehicle may be published in
later years, and these would be listed in the later year’s index. When you
order an index for a model year that is not over yet, we’\
ll send you the most recently published issue. Check the ordering form for indexes f\
or earlier model
years.
Cut out the ordering form,
fill it out, and mail it in. We will then see to it that
an index is mailed
to you. There is no charge for indexes for the 1989-1 993
model years.
Toll-Free Telephone Number
If you want an additional ordering form for an index or a subscription, just
call toll-free and we’ll be happy
to send you one. Automated recording
equipment will take your name and mailing address. The number
to call is
1-800-551
-41 23.
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