1993 CHEVROLET ASTRO PASSENGER mileage

Downloaded from www.Manualslib.com manuals search engine The digital odometer will read ERROR if someone tries to turn it back.
You may wonder what happens
if your vehicle needs a new odometer
installed.
If the new one can be set to the mileage total of the old odometer,
then it must be. But if it can’t, then it’s set at zer\
o, and a label must be put
on the driver’s door to show the old mileage reading when the \
new odometer
was installed.
Trip Odometer
Standard Cluster Digital Cluster
km/h
t
PO640
The trip odometer can tell you how far your vehicle has been driven since
you last set the trip odometer to zero. Make sure button is completely
depressed.
To reset the trip odometer on the standard cluster, press the but\
ton near the
readout.
The trip odometer on the digital cluster
will appear in place of your regular
odometer when you press the
TRIP button.
To reset the trip odometer on the digital cluster, press the
RESET button. To
change back to the regular odometer, press the
TRIP button again.
Warning Lights, Gauges and Indicators
This part describes the warning lights and gages that are on your vehicle.
The pictures
will help you locate them.
Warning lights and gages can signal that something is wrong before it
becomes serious enough to cause an expensive repair or replacement. Paying
attention to your warning lights and gages could also save you or other\
s from
injury.
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Downloaded from www.Manualslib.com manuals search engine Tire Inspection and Rotation
To make your tires last longer, have them inspected and rotated a\
t the
mileages recommended in the Maintenance Schedule. See “Scheduled
Maintenance Services” in the Index.
Use this rotation pattern.
If your vehicle has front tires with different load ratings or tread designs (such
as all season vs. on/off road) than the rear tires, don’t \
rotate your tires front
to rear.
After the tires have been rotated, adjust the front and rear inflation pressure
as shown on the CertificationRire label. Make certain that all wheel nuts are
properly tightened. See “Wheel Nut Torque” in the Index.
CAUTION I
Rust or dirt on a wheel, or on the parts to which it is fastened, can
make wheel nuts become loose after a time. The wheel could come
.. off and cause an accident. When you change a wheel, remove an\
y
- - .-..-rust. -o,r dit-.from places where the wheel attaches to the vehicle. In
an emergency, you can use a cloth or paper towel to
do this; but be
sure
to use a scraper or wire brush later, if you need to, to get all
the rust or dirt off. (See “Changing a Flat Tire” in the Index.)
I
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Downloaded from www.Manualslib.com manuals search engine Cusfomer Assistance hformafion
Customer Satisfaction Pmcedum
Your satisfaction and goodwill are important to your dealer and Chevrolet.
Normally, any concern with the sale,s transaction or the operation of your
vehicle will be resolved by your dealer’s Sales or Service \
Departments. Sometimes, however, despite the best intentions
of all concerned,
misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE -Discuss your concern with a member of dealership
management. Complaints can often be quickly resolved at that le\
vel.
If the
matter has already been reviewed with the Sales, Service, or P\
arts Manager,
contact the owner
of the dealership or the General Manager.
STEP TWO -If after contacting a member of Dealership Management, it
appears your concern cannot be resolved by the dealership witho\
ut further help, contact Chevrolet’s Customer Assistance Center by calling
1-800-222-1 020. In Canada, contact the GM of Canada Customer Assistance
Center in Oshawa by calling 1-800-263-3777 (English)
or 1-800-263-7854
(French).
In Mexico, call (525) 254-3777.
In Puerto Rico or U. S. Virgin Islands, call
1-809-763-1 315. In all other overseas locations, contact GM In\
ternational
Export Sales in Canada by calling 1-416-644-4112
.
For prompt assistance, please have the following information ava\
ilable to give
the Customer Assistance Representative:
Your name, address, telephone number
Vehicle Identification Number (This is available from the vehicle
registration or title, or the plate attached to the left top of the instrument
panel and visible through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll-free number listed previously in order to
give your inquiry prompt attention. However,
if you wish to write Chevrolet,
write to: Chevrolet Motor Division, Chevrolet Customer Assistance\
Center, P.O.
Box 7047, Troy,
MI 48007-7047.
A listing
of all Chevrolet offices and offices outside the U.S. which can assist
you can also be found in the warranty booklet. These services \
are not
available in Canada.
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Downloaded from www.Manualslib.com manuals search engine Customer Assistance lnformation
In order to file a claim, you will have to provide your name and address, the
vehicle identification number (VIN) of your vehicle, and a statement of the
nature of your complaint.
BBB staff may try to help resolve your dispute
through mediation.
If mediation is not successful, or if you do not wish to
participate in mediation, eligible customers may present their case to an
impartial third-party arbitrator at an informal hearing. The arbitrator will render
a decision in your case, which you may accept or reject.
If you accept a
valid arbitrator decision,
GM will be bound by that decision. The entire dispute
settlement process should ordinarily take about
40 days from the time you file
your complaint to the time a decision is rendered (or
47 days if you did not
first contact your dealer
or Chevrolet).
We encourage you to use this program before or instead of resorting to the
courts. We believe
it offers advantages over courts in most jurisdictions
because it is fast, free of charge, and informal (lawyers are not usually
present, although you may retain one at your expense
if you choose).
Arbitrators make decisions based on the principals of fairness and equity, and
are not required to duplicate the functions of courts by strictly applying state
or federal law.
If you wish to go to court, however, we do not require that
you first file
a claim with BBB AUTO LINE* unless state law provides
othetwise. Whatever your preference may be, remember that
if you are
unhappy with the results of
BBB AUTO LINE, you can still go to court
because an arbitrator’s decision is binding on GM but not on you, unless you
accept
it.
Eligibility is limited by vehicle age/mileage, and other factors. For further
information concerning the program, call the
BBB at 1-800-955-5100. You may
also
call the Chevrolet Customer Assistance Center.
*Some states may require that you file a claim with
BBB AUTO LINE before
resorting to state-operated procedures (including court).
Reporting Safety Defects to the United
States Government
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform the \
National Highway Traffic Safety Administration (NHTSA), in addition to notifying General
Motors.
If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot become involved in individual
problems between you, your dealer, or General Motors.
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