Downloaded from www.Manualslib.com manuals search engine CnEen Is Roadside Service Available? f7
Cadillac owners have the peace of mind knowing that Roadside Service is
available
24 hours a day, 365 days a year, as follows:
TYPE OF WEEKENDS AND
ASSISTANCE MONDAY-FRIDAY HOLIDAYS
Phone Advisor 24 Hours 24 Hours
Dealer Technician 500
p.m.-12:OO midnight 8:OO a.m.-12:00 midnight
Outside Service
24 Hours ., 24 Hours
-
Where Is I.. Available To You?
Wherever you drive in the United States or Canada an advisor is available to
assist
you over the phone and a dealer technician will travel to your location
within a
30 mile radius, of a participating Cadillac dealership. If you are not
within a 30 mile radius, we will arrange to have your car towed to the nearest
Cadillac dealership or service facility of your choice, after which you may
recontact us for further assistance.
A
2
A
E
Downloaded from www.Manualslib.com manuals search engine What If Your Cadillac Cannot Be Repaired at Roadside?
When you call the Roadside Operation Center, the advisor will determine if
your car can be repaired at roadside within a reasonable period of time
(approximately 45 minutes). If your car can't be repaired within that time or
requires the resources
of a Cadillac dealership service facility, the advisor
will arrange tow service for you. Towing may also be necessary after
the
technician has attempted a repair, but determines that your car cannot be
repaired at roadside.
If arrangements for towing are made by an advisor from
the Cadillac
Roadside Operations Center,
it is for the convenience of the owner and
Cadillac is not responsible for the tow company. During the first
12 month/12,000 mile period towing services are covered for any disable-
ment. Beyond this period, if the repair is covered under the applicable
General Motors
New Car Limited Warranty, the towing expense will be
eligible
for reimbursement by the servicing Cadillac dealership.
4
Downloaded from www.Manualslib.com manuals search engine Additional No Charge badside Service Special Features For CadillQc
Owners:
0 Emergency Road Service Performed at the Scene for the Following
Disablements - during the first 12 month/12,000 mile period.
Lock Out Assistance Battery Jump Starts
Gas Delivery 0 Flat Tire Change
0 Towing Service (Covers Change Only*)
*Determination
of replacement tire under Warranty Coverage must
be made by a Cadillac dealership or appropriate tire manufacturer.
0 Trip Interruption - If your trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
12 months/12,000
mile period. Items covered are hotel, meals and rental car.
0 Trip Routing - Free trip routing assistance is available during the first
four years. Within a week of contacting Roadside Service wlth your
travel plans, Cadillac
will provide a detailed trip routing and
personalized North American Road Altas.
How Do You Pay For Roadside Service?
Payment is due at the time the repair is performed. Payment may be made by
cash, personal check or any major credit card honored by the participating
Cadillac dealership.
7
.*
6
Downloaded from www.Manualslib.com manuals search engine What If You've Locked Your Kkys In The Car?
If your keys are locked in the car, the technician or locksmith must be given
proof
of ownership (original vehicle registration and your driver's license)
before attempting
to enter the vehicle. This precaution is for your
protection. For this reason we suggest you
carry your vehicle registration and
Gold
Key Card which includes a convenient credit card type key. This special
key
can be used to unlock either front door or the trunk compartment.
What If Your Car Is In An Unsafe Location Or On A Limited Access
Highway?
If your car is located in an area that is determined to be unsafe (by you, the
advisor or the technician), or
if the vehicle is on a limited access freeway or
regulated highway, the advisor
will arrange to tow your Cadillac to a safe
location, where service can be performed. Additional assistance will be
provided if necessary.
Downloaded from www.Manualslib.com manuals search engine Other Roadside Services
Cadillac Roadside Service is committed to your total peace of mind and is
staffed by Cadillac-trained phone advisors and technicians to provide phone
or on-site repair assistance. Beyond the coverage period Roadside Service
can also arrange a wide variety of other services to assist YOU, such as:
0 TOW Service 0 Battery Jump Start Flat Tire Change
0 Locksmith Fuel Delivery 0 Trip Routing
Tmxi 0 Lost Keys 0 Hotel Information
While there is no charge for some of these items during the specified period,
the owner is responsible for any expenses beyond the covered period.
We hope you never need any of the emergency services, but
if you do,
Roadside Service
can promptly locate and arrange them for you wherever
you travel in the United States or Canada. It’s part
of how Cadillac Roadside
Service
is dedicated to your continued satisfaction.
Glove Compartment Decal And Wallet Card
The Roadside Service toll-free number is located on a decal in the glove
compartment, on the wallet card
in the back of the Gold Key Owner’s
Literature portfolio and on
the Gold Key Card you received shortly after
taking delivery
of your new Cadillac.
TOLL-FREE HOTLINE
Information To Provide When Calling Cadillac Roadside Service
When you call Cadillac Roadside Service, the advisor will ask your name and
home address, the telephone number and location you are calling from, the
location of your Cadillac and a description
of the problem. The advisor will
ask
the following information about your Cadillac:
0 Vehicle Identification Number WIN)
This
17 character code is located on the driver’s side top surface of the
instrument panel and may be seen through the windshield.
0 Model and Year 0 Delivery Date 0 Mileage
c.-
L1
8
Downloaded from www.Manualslib.com manuals search engine .
Automatic Pull-Down ................................ 69
Automatic Transaxle ................................. 78
Automatic Transaxle Fluid ........................... 275 .
Baby Restraint ...................................... 42
Battery ........................................... 287
Battery Cables. Starting With ......................... 226
Battery Power Loss ................................. 287
Battery Replacement (R.K.E.) ......................... 67
Beam. Headlight. High-Low Switch .................... 94
Belt
Lap-Shoulder
.................................... 19
Rear Seat ....................................... 36
Blizzard. If You’re Caught In A ....................... 215
Block Heater. Engine ................................ 77
Blood Alcohol Level ................................ 176
“Blowout. .. Tire .................................... 246
Boat. Towing A .................................... 217
Bose Sound Systems ................................ 151
Adjustment ..................................... 186
Fluid .......................................... 286
Lining Replacement. How To Drive After ............ 286
Master Cylinder ................................. 284
PedalTravel .................................... 186
Brake
Parking
......................................... 82
Brake System. Antilock. Warning Light ................ 122
Brake System Warning Light ......................... 121
Brake Wear Indicators. Front ........................ 185
Brakes. Anti-lock ................................... 182
Brakes. Rear ...................................... 186
Brakes. Trailer ..................................... 220
Braking in Emergencies ............................. 186
Braking ........................................... 180
Braking If Your Engine Stops ........................ 182
“Break-In”. New Vehicle ............................. 74
Break-In Schedule. When Towing A Trailer ............. 218
Bucklingup ........................................ 18
Bulb Chart ........................................ 334
Bulb. Center High Mounted Stop Lamp Replacement .... 297
Bulbs. Halogen Removal ............................ 288
Bulbs. Taillight Replacement ......................... 294
Bulbs. Turn Signal .................................. 335
.
.
b.
L-
-.-
‘Le
.
‘L
.
u
...
2
Downloaded from www.Manualslib.com manuals search engine .
.
c-
.
.
.
.
.
C
Cables. Battery. Starting With ........................
Capacities. Fluid ...................................
Car Jack Instructions ...............................
Camper. Towing A ..................................
226
217
338 247
Carbon Monoxide In Exhaust
...................... 89. 216
Care and Cleaning
of Phaeton Top .................... 321
Cassette Tape Player. Care
Of Your ................... 163
Cassette Tape Systems
.............................. 148
Cautions. Safety
...................................... 1
CB Radio. Adding A ............................. 144. 327
Center High Mounted Stop Lamp Bulb Replacement
.... 297
Cellular
Telephone. Adding A
..................... 144. 327
Center Passenger Position
............................ 35
Central Door Unlocking System
....................... 64
Chains. Tire
....................................... 314
Change The Oil. When To
........................... 272
Changing A Flat Tire
............................... 247
Charge. Battery. Warning Light
....................... 126
Checking Chassis Lubrication
.................. See Maint . Book. p.8
Service Station ................... See Maint . Book. p.8
The Brake Fluid
................................. 285
The Engine Oil Level
............................ 268
The Power Steering Fluid
......................... 281
The Transaxle Fluid
.............................. 275
Things Under The
Hood .......................... 266
Your Restraint Systems
............................ 56
Your Safety Belt Systems ........................... 10
Chemical Paint Spotting ............................. 324
Child Restraint. Securing
.. .. .......................... 44
Child Restraints
..................................... 42
Children And Safety Belts
............................ 39
Cigarette Lighter
...................................
Circuit Breakers ...................................
CityDriving .......................................
Cleaner. Air .......................................
Cleaning
Fabric
..........................................
Glass ..........................................
Leather And Vinyl ...............................
Safety Belts .....................................
The Inside Of Your Cadillac .......................
The Outside Of Your Cadillac .....................
The Power Antenna ..............................
PhaetonTop ....................................
116
328
201
274
316
320
318
321
319
316
320 164
.
3
Downloaded from www.Manualslib.com manuals search engine e ....
r
F i
f i
Disposal. Used Oil ................................. 273
Doing Your Own Service Work ....................... 260
Door Locks ........................................ 60
Downhill. Parking .................................. 209
Downshifting ....................................... 81
Driver’s Side S.I.R. (“Air Bag”) ........................ 28
Driving
And the Road. Your
..............................
AtNight ........................................
Defensive ......................................
Hill and Mountain ...............................
In A Foreign Country ............................
InCities ........................................
In Fog, Mist And Haze ...........................
InTheRain .....................................
InWinter .......................................
On A Long Trip .................................
On Snow Or Ice .................................
On The Freeway .................................
OnCurves ......................................
Winter .........................................
Drunken Driving ...................................
Dual Braking System ................................
166
193
175
206
263
201
199
196
212
204
213 203 187
212
176
121
“E. .. Flashing. On Fuel Data Center ................... 130
Electric Outside Mirror Control ....................... 111
Electrical Equipment. Adding ........................ 327
Electronic Climate Control .......................... 139
Electronic Level Control ............................ 136
Electronic Solar Sensor ............................. 143
Emergencies. Braking in ............................. 186
Emergencies. Steering In ............................ 188
Emergency Starting. Discharged Battery ............... 227
Emergency Towing ................................. 232
Engine
Block Heater (Option)
............................ 77
Coolant ........................................ 278
Coolant Temp Light .............................. 125
Oil ............................................ 268
Oil Additives .................................... 272
Oil Light ....................................... 127
Oil. When To Change ............................ 272
Overheating .................................... 236
StartingYour .................................... 76
Warning Light About Need For Service ............. 120