Hydroplaning Some Other Rainy Weather Tips
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride
on the water.
This can happen if the road is wet enough and you’re
going fast enough. When your vehicle’ is hydroplaning,
it has little or no contact with the road.
You might not be aware of hydroplaning. You. could
drive along for some time without realizing your tires
aren’t in constant- contact with the road. You could find
out the hard way: when you have to slow, turn, move out
to pass - or if y-ou get hit by a gust of wind. You could
suddenly find yourself out of control.
Hydroplaning doe.sn’t happen. often. But it can if your
tires haven’t much tread
or if the pressure in one or
more is low.
It- can happen if a lot of water is standing
on the road. If you can see reflections from trees,
telephone poles, or other vehicles, and raindrops
a
“dimple” the water’s surface, there could-be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning. The
best advice is to slow down when it is raining, and be
careful.
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STEP TWO - If after contacting .a member of
,Dealership Management, it appears your problem cannot be resolved by the dealership without further help,
.contact the Buick Customer Assistance Center by
calling 1-800-52 1-7300. In .Canada; contact GM of
Canada Customer Assistance Center in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
In Mexico, call 254-17-86.
In Puerto Rico or U.S. Virgin
locations, contact GM International Export Sales- in
Canada by calling 1-4 16-644-4 1 12.
For prompt assistance, please have the :following
information available to give the Customer Assistance
,Representative:
' . Islands, call 1-809-763-13 15. In all other overseas
' Your name, address, telephone number
.@ 'Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
, attached to the left top of the instrument .panel 'and
visible through the windshield.)
0 Dealership name and location ' .
,.e Vehicle delivery date and present mileage
Nature of problem
In order to give your inquiry prompt attention, please
call the'toll-free number listed above. However, if
you
'wish to write Buick, write to:
Buick Motor Division,, Customer Assistance Center
902 E. Hamiltou Avenue
Flint,
MI 48550.
1
,.
A listing 'of all Buick Zone Offices and offices,outside
the
U.S. which can assist you can also be found in the
warranty booklet.
When contacting Buick, please remember that your
problem will likely be resolved in the dealership, using
the dealership's facilities, equipment and personnel.
That
is. why we suggest you follow Step One first if you
have a Droblem,
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Customer Assistance for the Hearing
or Speech Impaired
To assist owners who have hearing difficulties, Buick
has installed special TDD (Telecommunication Devices
for the Deaf) equipment
'in its Customer Assistance .
Center. Any hearing or speech impaired customer who
has access to a TDD or
a conventional teletypewriter
(TTY) can communicate with Buick by dialing: 1-800-TD-BUICK. (TDD users
in Canada can dial
1-800-263-3830.)
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