
profit organizations. MAP conducted pilot programs in twelve states
before announcing the program nationally in October, 1998. During the
pilots, participating repair shops demonstrated their adherence to the
Pledge and Standards and agreed to follow the UICS in communicating
the results of their inspection to their customers. To put some
"teeth" in the program, an accreditation requirement for shops was
initiated. The requirements are stringent, and a self-policing method
has been incorporated which includes the "mystery shopping" of
outlets.
We welcome you to join us as we continue our outreach... with
your support, both the automotive repair industry and your customers
will reap the benefits. Please visit MAP at our Internet site www.
motorist.org or contact us at:
1444 I Street, NW Suite 700
Washington, DC 20005
Phone (202) 712-9042 Fax (202) 216-9646
January 1999
MAP UNIFORM INSPECTION GENERAL GUIDELINES
OVERVIEW OF SERVICE REQUIREMENTS & SUGGESTIONS
It is MAP policy that all exhaust, brake, steering,
suspension, wheel alignment, drive-line, engine performance and
maintenance, and heating, ventilation and air conditioning, and
electrical services be offered and performed under the standards and
procedures specified in these sections.
Before any service is performed on a vehicle, an inspection
of the appropriate system must be performed. The results of this
inspection must be explained to the customer and documented on an
inspection form. The condition of the vehicle and its components will
indicate what services/part replacements may be "Required" or
"Suggested". In addition, suggestions may be made to satisfy the
requests expressed by the customer.
When a component is suggested or required to be repaired or
replaced, the decision to repair or replace must be made in the
customer's best interest, and at his or her choice given the options
available.
This section lists the various parts and conditions that
indicate a required or suggested service or part replacement.
Although this list is extensive, it is not fully inclusive. In
addition to this list, a technician may make a suggestion. However,
any suggestions must be based on substantial and informed experience,
or the vehicle manufacturer's recommended service interval and must be
documented.
Some conditions indicate that service or part replacement is
required because the part in question is no longer providing the
function for which it is intended, does not meet a vehicle
manufacturer's design specification or is missing.
Example:
An exhaust pipe has corroded severely and has a hole in it
through which exhaust gases are leaking. Replacement of the
exhaust pipe in this case is required due to functional
failure.
Example:
A brake rotor has been worn to the point where it measures
less than the vehicle manufacturer's discard specifications.
Replacement of the rotor is required because it does not meet
design specifications.

if possible. If proper
adjustment cannot be obtained,
require repair or replacement
of worn component.
Wheel bearing race
is loose in the
hub bore ............... A ...... Require replacement of hub
assembly and wheel bearings.
Wheel bearing races
are pitted ............. A .. Require replacement of bearing
assembly.
Wheel bearing races
are worn ............... A .. Require replacement of bearing
assembly.
Wheel bearing rollers
are pitted ............. A .. Require replacement of bearing
assembly.
Wheel bearing rollers
are worn ............... A .. Require replacement of bearing
assembly.
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WHEEL ALIGNMENT
WHEEL ALIGNMENT
Wheel alignment is defined as the measurement, analysis, and
adjustment of steering and suspension angles to conform to OEM
specifications. These angles usually include, but are not limited to:
caster, camber, toe, and thrust angle. Where these angles are not
adjustable and not in specification, component replacement or
correction kits may be required. Errors in set-back and steering axis
inclination (SAI) are often attributable to failed or damaged
components and must be corrected prior to performing an alignment.
Failure to replace or correct suggested parts or service may
prevent a proper alignment.
Before performing an alignment check, inspect and verify the
following:
* Tire pressure and size
* Vehicle loading
* Ride height
* Steering and suspension parts
If the inspection reveals that all the above are within
published specifications, a wheel alignment check and an alignment, if
needed, may be performed.
CAUTION: Under no circumstances should a technician bend or heat
any steering or suspension component, unless specified by
the vehicle manufacturer, for example, Ford forged twin
"I" beam axles. All measurements and specifications must
be noted on the inspection report.
WHEEL ALIGNMENT INSPECTION
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Condition Code Procedure
Dog tracking, shown
to be caused by
faulty alignment ....... 2 ................ Suggest repair.
Lead, shown to

be caused by
faulty alignment ....... A ............. Require alignment.
Part has been changed,
affecting alignment .... A ....... Require alignment check.
Pull, shown to be caused
by faulty alignment .... A ............. Require alignment.
Steering wheel
off-center ............. 2 ............. Suggest alignment.
Tire wear, shown
to be caused by
faulty alignment ....... A ............. Require alignment.
Wander, shown
to be caused by
faulty alignment ....... A ............. Require alignment.
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WHEELS AND TIRES
TIRES
These guidelines do not apply to split rims. Some vehicle
manufacturers restrict replacement of tires to specific brands, types,
or sizes.
WARNING: High pressure temporary compact spare tires should not be
used with any other rims or wheels, nor should standard
tires, snow tires, wheel covers, or trim rings be used
with high pressure compact spare rims or wheels.
Attempting to mount a tire of one diameter on a wheel of
a different diameter or flange type may result in serious
injury or death.
WARNING: Only specially trained persons should dismount or mount
tires. Explosions of tire and wheel assembly can result
from improper mounting, possibly causing serious injury
or death.
WARNING: Consult the vehicle owner's manual or vehicle placard for
correct size, speed rating, designation, and cold
inflation pressure of the original tires. DO NOT exceed
the maximum load or inflation capacity of the tire
specified by the Tire and Rim Association
WARNING: When replacing tires, it is suggested that the
replacement tires match or exceed the OEM speed rating
designation. If tires of different speed rating
designations are mixed on the same vehicle, the tires may
vary in handling characteristics. DO NOT mix different
speed rating designations on the same axle.
WARNING: DO NOT mix radials with non-radial tires on the same
axle, as this may affect vehicle handling and stability.
If radial tires and bias or bias-belted ply tires are
mixed on the same vehicle, the radials must be on the
rear. High-pressure temporary compact spare tires are
exempt from this rule.
WARNING: DO NOT mix size or type (all season, performance, mud and
snow) of tires on the same axle.
TIRE INSPECTION
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