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EMISSIONS RECALL - OXYGEN SENSOR REPLACEMENT
Dear Chrysler Vehicle Owner:
Chrysler Corporation and the Environmental Protection Agency has
determined that the oxygen sensor on certain Cherokee, Wagoneer and
Comanche models may be susceptible to failure. Failure of the oxygen
sensor may cause your vehicle to be in violation of Federal Emissions
Standards. For this reason, we are asking you to return your vehicle,
identified by the Vehicle Identification Number on the enclosed form,
to your dealer for a special service repair. This service will be
provided free of charge.
The needed instructions have been sent to all involved dealers. The
service will not hurt your engine performance or fuel economy. To
obtain this service:
* Contact your Jeep/Eagle dealer as soon as possible to make an
appointment for the free service.
* Take the enclosed Owner Notification Form with you at the time of
your appointment and give it to your dealer. The form identifies
the vehicle and recall for which service is required.
* The dealer will inspect and replace the oxygen sensor if
necessary. The service will take about one-half hour, but
additional time may be required depending on how service
appointments are scheduled and processed.
In order to ensure your full protection under the emission warranty
made applicable to your vehicle under Federal law, and your right to
participate in future recalls, it is recommended that you have your
vehicle serviced as soon as possible. Failure to do so could legally
be determined to be a lack of proper maintenance of your vehicle.
Further, without this repair your vehicle may fail a state or local
emission inspection test.
If you have any problem obtaining the service, please contact the
Chrysler Zone Service Office in your area. (It is listed under
"Service Assistance" in your Owner's Manual.} A Zone representative
will arrange for prompt servicing of your vehicle. If you are still
unable to obtain the repair as described in this letter within a
reasonable time, you may also contact the Manufacturers Operations
Division of the Environmental Protection Agency (6405d), 401 M Street
S. W., Washington, D. C. 20460.
We regret any inconvenience this action may cause, but trust you
understand our interest in clean air and in your continuing
satisfaction with our product. Thank you for your prompt attention to
this important matter.
Customer Services Field Operations
Chrysler Corporation
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COMPLETION REPORTING & REIMBURSEMENT
Claims for vehicles which have been serviced must be submitted on
the DIAL System. Claims submitted will be used by Chrysler to record
recall service completions and provide dealer payments.
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Use ONE of the following labor operation numbers and time
allowances:
Labor Operation No.: 25561181 - Inspect Oxygen Sensor
Time Allowance: 0.2 hr.
Labor Operation No.: 25561182 - Replace Oxygen Sensor
Time Allowance: 0.3 hr.
Add the cost of the recall parts package plus applicable dealer
allowance to your claim.
Parts Return
Initially, a small number of oxygen sensors are required to be
returned to the Warranty Material Return Center. When an adequate
number of returned parts have been accumulated, Parts Return Documents
will no longer be generated and parts are to be discarded.
NOTE: See Warranty Policy and Procedure Manual, Chapter 6,
Subsection H for complete recall claim processing and
material return instructions.
Vehicle Not Available
If a vehicle is not available for service for a known reason, let us
know by filling out the pre-addressed Vehicle Disposition Form portion
of the Owner Notification Form or describe the reason on a postcard
and mail to:
Chrysler Corporation 429-10-04
P.O. Box 1919
Detroit, Michigan 48231-1919
Following the above procedures will expedite the processing of your
claim.
If you have any questions or need assistance in completing this
action, please contact your Zone Service Office.
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Fig. 5: Identification Label Locations
Courtesy of American Motors Corp.
SPARK PLUG REPLACEMENT INTERVALS
Spark plug replacement intervals, if given, are for Original
Equipment Manufacturer (OEM) installed or specified plugs. If vehicle
is equipped with platinum type or other non-OEM type spark plugs,
follow replacement interval specified by spark plug manufacturer.
OXYGEN SENSOR
If vehicle is equipped with an oxygen sensor, replace at 82,
500 miles or when the emissions maintenance reminder light remains on
continuously with the key in the ON position, whichever occurs first.
SEVERE & NORMAL SERVICE DEFINITIONS
CAUTION: Use the Severe Service schedule if the vehicle to be serviced
is operated under ANY (one or more) of these conditions:
Service is recommended at mileage intervals based on vehicle
operation. Normal Service and Severe Service are based on the
following primary operating conditions:
Severe Service
* Short Trips (About 15 Miles)
* Desert Or Cold Climate Operation
* Towing Or Heavily Loaded
* Severe Dust Conditions
* Hot Weather, Stop-And-Go Driving
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