Downloaded from www.Manualslib.com manuals search engine • Your name,  address,  telephone 
number 
• Vehicle  Identification  number* 
• Dealer's name and  location 
• Vehicle's delivery date and 
mileage 
• Nature  of problem 
STEP THREE  -Contact the 
Customer  Services Manager, 
Chevrolet  Central 
Office, Chev
rolet  Motor  Division,  Detroit,  Michigan 
48202 313-556-5219 
(or 
in Canada  contact the 
Owner.  Relations  Supervisor, 
General Motors of Canada 
Limited,  Oshawa,  Ontario, 
416 
644-6624). If after an additional 
review  of all  facts  involved  he feels 
that  some  further  action can be 
taken,  he will 
so instruct  the Zone. 
In any  case,  your letter· will  be 
acknowledged  providing 
Chevro
let's position  in the  matter. 
When  contacting  the Zone 
or 
Central Office, please  bear in mind  that 
ultimately  your problem  likely 
will  be resolved  in the  dealership, 
utilizing 
the dealer's facilities, 
equipment  and personnel. 
It is sug
gested,  therefore,  that you follow 
the  above  steps in sequence  when 
pursuing 
a problem. 
Your  purchase  of 
a, Chevrolet 
product 
is greatly  appreciated  by 
both  your  dealer  and Chevrolet 
Motor  Division. 
It is our sincere 
desire  to assist  you in any  way 
pos
sible  to assure  your complete satis
faction  with your  vehicle. 
*  Available  from registration,  title 
or plate attached to left top  of instrument  panel and visible  through  the 
windshield. 
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