Downloaded from www.Manualslib.com manuals search engine the following information pro
vided:
• Your name, address, telephone
number
• Vehicle Identification number*
• Dealer's name and location
• Vehicle's delivery date and
mileage
• Nature of problem
STEP THREE -Contact the
Customer Services Manager,
Chevrolet Central Office, Chev
rolet Motor Division, Detroit, Michigan
48202 (313-556-5219)
(or in Canada contact the
Owner Relations
Supervisor,
General Motors of Canada
Limited, Oshawa, Ontario 416-
644-6624).
If after an additional
review of all facts involved he feels
that some further action can be
taken, he will so instruct the Zone.
In any case, your letter will be
acknowledged providing Chevro
let's position in the matter.
When contacting the Zone
or
Central Office, please bear in mind that
ultimately your problem likely
will be resolved in the dealership,
utilizing the dealer's facilities,
equipment and personnel. It is sug
gested, therefore, that you follow
the above steps in sequence when
pursuing a problem.
Your purchase of a Chevrolet
product
is greatly appreciated by
both your dealer and Chevrolet
Motor Division. It
is our sincere
desire to assist you in any way pos
sible to assure your complete sati
s
faction with your vehicle.
* A vaiIable from vehicle registration , title
or plate attached to left top of instrument panel and visible through
the windshield.
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