1011 Mercury Grand Marquis maintenance

REAR AXLE
Axle break-in – Police and middle eastern countries only
Rear axles in vehicles destined for use by police or in middle eastern
countries are equipped with a synthetic lubricant. Do not drive over
100 mph (160 km/h) for the first 1,000 miles (1,600 km) to allow axle
components to wear in. Additionally, only synthetic lubricant as specified
below should be used when maintenance is performed on the rear axle.
Lubricant specifications
Item Ford part name Ford part
numberFord
specification
Rear axle
lubricantMotorcraft SAE
75W-140 High
Performance Synthetic
Rear Axle LubricantXY-75W140-QL WSL-M2C192-A
ELECTRICAL
Battery - police
The Motorcraftmaintenance-free battery normally does not require
additional water during its life. However, for severe service usage or in
high temperature climates, the electrolyte level should be checked at
least every five months or 5,000 miles (8,000 km). If the electrolyte level
is below the level indicator in any cell, add enough pure water to bring
the level up to the indicator. Never add electrolyte (battery acid) to the
battery as this could shorten battery life.
Battery - long term storage
Make sure that the battery is fully charged before putting the vehicle in
storage. Disconnect the negative cable if it will be stored for an extended
period of time.
If the battery is discharged, allow it to warm to a moderate temperature,
such as 60°F (16°C), and use a battery charger rather than the vehicles
charging system to bring the battery back to full charge. Use a battery
charger designed for commercial use such as the Rotunda GR-1. Never
let a fully discharged battery remain discharged for a long period of time.
Extended storage in a discharge state can cause irrecoverable damage to
the internal components or cracking of the container. As a battery
approaches a discharged state it becomes easier for the electrolyte to
freeze. If it freezes and expands it may crack the battery case.
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Each road tire, as well as the spare,
is equipped with a tire pressure
sensor fastened to the inside of the
rim, opposite (180 degrees) from
the valve stem. The signal from each
transmitter is digitally unique to
avoid interference from transmitters
on other nearby vehicles.
Note:The spare has a TPMS
sensor, but is not programmed to
the module.
Changing tires with a TPMS
Care should be taken avoid damaging the sensor and band during
mounting or dismounting. Please refer to the Crown VictoriaWorkshop
Manualfor the complete mount and dismount procedure. This is critical,
as the procedure is different from previous model years due to the
introduction of the TPMS.
When a new tire/wheel is installed,the TPMS sensor located in the
new tire/wheel needs to be “trained” to the vehicle.
TPMS training tools,such as P/N 8C2Z-1A203-A, can be purchased
from any Ford dealer for use by the driver or shop technician for training
the system after maintenance has been performed that requires system
training. The Tire Pressure Monitor Activation Tool, P/N 204-363, has
more functionality and is designed primarily for shop use. For either tool,
follow the training instructions as outlined below.
Note:This procedure is also included in the Crown VictoriaWorkshop
Manual.
TPMS reset tips:
•To reduce the chances of interference from another vehicle, the TPMS
reset procedure should be performed at least three feet (one meter)
away from another Ford Motor Company vehicle undergoing the TPMS
reset procedure at the same time.
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•If the horn does not sound while attempting to reset any wheel, seek
service from your authorized dealer.
10. Perform Steps 8 and 9 on the right front tire, right rear tire and
finally the left rear tire. Training is complete after the horn sounds for
the last tire trained (left rear tire).
Turn the ignition to off. If two short horn beeps are heard, the reset
procedure was unsuccessful and must be repeated.
If after repeating the procedure and two short beeps are heard when the
ignition is turned to off, seek assistance from your authorized dealer.
Brakes - police
The police vehicle is equipped with heavy duty front disc brake pads to
meet the varying demands of different police service for fade resistance
and other performance requirements.
The police vehicle has standard anti-lock brakes and may be equipped
with traction control.
Brake fluid maintenance
Police pursuits involving hard braking result in very high temperatures in
the brake system, including the brake fluid. Over time, repeated
exposure to high brake temperatures can degrade brake fluid, potentially
reducing its boiling point. A lower boiling point could cause long brake
pedal travel and a loss of braking confidence during subsequent pursuit
driving. Ford recommends that police fleets replace the brake fluid at
every brake pad service interval. Brake fluid may be replaced more
frequently on vehicles involved in frequent high-speed pursuits with
heavy brake usage.
INTERIOR
Heavy duty seats - police
The front seat assemblies, including the seat adjustment mechanisms and
supports, are ruggedly designed and ensure working comfort. An
anti-stab plate is integrated into the seat back to reduce the risk of
officer injury. An adjustable power lumbar system is standard on the
driver’s seat.
Seat belt extenders
Some police departments have begun employing the use of seat belt
extenders to make the practice of buckling and unbuckling seat belts
easier for officers wearing hip mounted radios, side arms, etc.
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Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Ford ESP Service Contract. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.
Avoid the rising cost of properly maintaining your vehicle!
Ford ESP also offers a Premium Maintenance Plan that covers items that
routinely wear out.
The coverage is prepaid, so you never have to worry about affording
your vehicle maintenance. It covers regular checkups, routine
inspections, preventive care and replacement of items that require
periodic attention fornormal “wear”:
•Wiper blades•Brake pads and linings
•Spark plugs (except
California)•Shock absorbers
•Clutch disc•Belts and hoses
Contact your selling Ford or Lincoln dealership today so they can
customize a Ford Extended Service Plan that fits your driving lifestyle
and budget.
Interest free finance options available
Take advantage of our installment payment plan, just a 10% down
payment will provide you with an affordable no interest, no-fee payment
opportunity.
Ford Extended Service Plan
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
Ford Extended Service Plan
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GENERAL MAINTENANCE INFORMATION
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your
vehicle. Carefully following this schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet Ford engineering
specifications as identified in theMaintenance and Specifications
chapter. Failure to perform scheduled maintenance specific in this guide
will invalidate warranty coverage on parts affected by the lack of
maintenance. Be sure receipts for completed maintenance are kept with
the vehicle and confirmation of the work performed is always recorded in
this guide.
Your dealer has factory-trained technicians who can perform the required
maintenance using genuine Ford parts. They are committed to meeting
your service needs and to assuring your continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Scheduled Maintenance
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Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraftor Ford-authorized remanufactured
parts that are used for maintenance replacement or for the service of
components affecting emission control must be equivalent to genuine
Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult yourWarranty Guidefor complete warranty information.
Chemicals or additives not approved by Ford are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Oils, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Genuine Ford parts and service
When planning your maintenance services, consider your dealership for
all your vehicle’s needs.
There are a lot of reasons why visiting your dealership for all your
service needs is a great way to help keep your vehicle running great.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Scheduled Maintenance
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Genuine Ford and Motorcraftreplacement parts
Dealerships stock Ford and Motorcraftbranded replacement parts.
These parts meet or exceed Ford Motor Company’s specifications, and
we stand behind them. Parts installed at your dealership carry a
nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited
warranty. Your dealer can give you details.
Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your dealers
can offer.
Owner checks and services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s
guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or fluids used.
Engine oil/coolant change intervals
Engine oil6 months or 7,500 miles (12,000 km)
(whichever comes first)
Engine coolant, initial
change6 years or 105,000 miles (168,000 km)
(whichever comes first)
Engine coolant, after
initial changeEvery 3 years or 45,000 miles (72,000 km)
Check every month
Engine oil level
Function of all interior and exterior lights
Tires for wear and proper pressure, including spare
Windshield washer fluid level
Scheduled Maintenance
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