1011 Mercury Grand Marquis door lock

ENGINE BLOCK HEATER (IF EQUIPPED)
An engine block heater warms the engine coolant which aids in starting
and allows the heater/defroster system to respond quickly. If your vehicle
is equipped with this system, your equipment includes a heater element
which is installed in your engine block and a wire harness which allows
the user to connect the system to a grounded 120 volt A/C electrical
source. The block heater system is most effective when outdoor
temperatures reach below 0°F (-18°C).
For flexible fuel vehicles, if operating with E85 ethanol, an engine block
heater must be used if ambient temperature is below 0°F (-18°C).
SeeCold weather startingearlier in this chapter for more information
on starting with ethanol.
WARNING:Failure to follow engine block heater instructions
could result in property damage or physical injury.
WARNING:To reduce the risk of electrical shock, do not use
your heater with ungrounded electrical systems or two-pronged
(cheater) adapters.
Prior to using the engine block heater, follow these recommendations for
proper and safe operation:
•For your safety, use an outdoor extension cord that is product
certified by Underwriter’s Laboratory (UL) or Canadian Standards
Association (CSA). Use only an extension cord that can be used
outdoors, in cold temperatures, and is clearly marked “Suitable for Use
with Outdoor Appliances.” Never use an indoor extension cord
outdoors; it could result in an electric shock or fire hazard.
•Use a 16 gauge outdoor extension cord, minimum.
•Use as short an extension cord as possible.
•Do not use multiple extension cords. Instead, use one extension cord
which is long enough to reach from the engine block heater cord to
the outlet without stretching.
•Make certain that the extension cord is in excellent condition (not
patched or spliced). Store your extension cord indoors at
temperatures above 32°F (0°C). Outdoor conditions can deteriorate
extension cords over a period of time.
Driving
178
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
8 10A Electronic automatic temperature
control (EATC) module (vehicles
equipped with EATC only)
9 7.5A Ignition (ON/ACC) - Door lock
switch illumination, Heated seat
switch illumination, Radio, Antenna,
Electrochromatic mirror, Window
relay coil, Decklid relay coil and
Police ON/ACC relay coil (Police
vehicles only)
10 15A Hazards (non-Police vehicles only)
20A Hazards (Police vehicles only)
11 15A Ignition (ON) - Turn signals
12 15A Audio
13 10A Ignition (ON) - rear air suspension
module (RASM), Cluster
14 15A Taxi, Adjustable pedals
15 10A Ignition (ON) - EATC module, A/C
mode switch (vehicles equipped
with manual A/C only), A/C blower
relay coil
16 20A On-board diagnostics (OBD II)
17 10A Ignition (ON) - A/C mode switch
(vehicles equipped with manual
A/C), Blend door, Heated seat
modules
18 15A LCM (interior lighting)
19 10A LCM (Left-hand low beam)
20 10A Ignition (ON/START) - Back-up
lamps, Anti-lock brake system
(ABS)
21 10A LCM (Right-hand low beam)
Roadside Emergencies
195
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
PAINT CHIPS
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
•Clean weekly with MotorcraftWheel and Tire Cleaner, which is
available from your authorized dealer. Heavy dirt and brake dust
accumulation may require agitation with a sponge. Rinse thoroughly
with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Industrial-strength (heavy-duty) cleaners, or
cleaning chemicals, in combination with brush agitation to remove
brake dust and dirt, could wear away the clearcoat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use MotorcraftBug and Tar Remover ,
available from your authorized dealer.
ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
Cleaning
222
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Item CapacityFord part name or
equivalentFord part number / Ford
specification
Hinges, latches,
striker plates, fuel
filler door hinge and
seat tracks—Multi-Purpose Grease
(Lithium grease)XG-4 or XL-5 or equivalent /
ESB-M1C93-B
Lock cylinders —Motorcraft
Penetrating and Lock
LubricantXL-1 /
None
Power steering fluidBetween MIN and
MAX on reservoirMotorcraft
MERCONVATFXT-5-QM /
MERCONV
Automatic
transmission fluid
(4R75E)13.9 quarts
(13.2L)
3
Motorcraft
MERCONLV AT F
4
XT-10-QLV /
MERCONLV
Rear axle fluid
5
5.0 pints (2.4L)
6,7
MotorcraftSAE
80W-90 Premium Rear
Axle LubricantXY-80W90-QL /
WSP-M2C197-A
Rear axle fluid
(Police)
5
MotorcraftSAE
75W-140 Synthetic
Rear Axle LubricantXY-75W140- QL /
WSL-M2C192-A
Maintenance and Specifications
265
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

transceivers, garage door openers and other transmitters whose power
output is 5 watts or less will not ordinarily affect your vehicle’s
operation.)
Because we have no control over the installation, design or manufacture
of such systems, Ford cannot assume responsibility for any adverse
effects or damage that may result if you use this equipment.
Malfunction of aftermarket electronic equipment should be resolved by
the equipment manufacturer.
Aftermarket equipment installation
Ford has developed aPolice Interceptor Modifier Guideto assist the
vehicle modifier in safely installing police equipment into the vehicle.
The guide provides detailed information on the location of key vehicle
components that must be untouched and warnings for other areas where
caution must be exercised. The Modifier Guide is available for
downloading, free of charge, from www.fleet.ford.com.
When installing aftermarket equipment, avoid using fasteners that are too
long for the application or are in an area which might damage vehicle
components, including wiring, brake lines, fuel tank and lines, powertrain
components, exhaust system and suspension.
Also, do not make electrical connections to vehicle electrical systems not
specifically designed for aftermarket equipment installations. Refer to the
“Wiring Diagram Manual” for electrical system information.
Do not install any components into the powertrain control module
(PCM) or PCM harness. Connecting into this system may affect engine
and transmission operation.
As an example: connection of aftermarket electrical equipment into the
brake light circuit or any other circuit which is connected to the PCM,
anti-lock brake computer, airbag system or any other vehicle system
which will cause vehicle malfunction.
WARNING:Contact during a crash with aftermarket equipment
in a vehicle can result in a personal injury.
WARNING:Installation of prisoner barriers may increase the
risk of injury to front seat occupants if the vehicle is impacted
from the rear at high speeds. This risk should be balanced, by the law
enforcement agency, against the risk of injury to the Officer associated
with prisoner transport.
Crown Victoria Severe Duty
283
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Removing the panels
It is important that these panels be removed from the vehicle after the
vehicle has been impacted on the protected door, the door has been
shot, or the vehicle is being removed from active duty. For details on
panel removal, refer to the Crown VictoriaWorkshop Manual.After
removal, please contact the following for disposition and recycling
instructions:
Crown North America, Division of Leggett and Platt
43 Gaylord Road Unit #2
St. Thomas, ON, Canada N5P 3R9
866–402–6838
When the panels are removed, the “Ballistic Panel” label affixed to the
door trim panel must also be removed.
AIRBAGS
Dual driver/passenger airbags and side airbags (if equipped) affect the
way police equipment can be mounted in police vehicles.
Any surfaces that could come into contact with an airbag, once it has
deployed, must not damage the airbag or alter its deployment path.
Once the airbag has fully deployed, any peripheral equipment surfaces
that could come into contact with the airbag (such as when the airbag
deflates with the loading of an occupant) must not damage the airbag or
alter its deployment path. Sharp edges, corners or protrusions could
damage the nylon airbag material and reduce the effectiveness of the
airbag.
WARNING:Do not place objects or mount equipment in front of
the airbag module cover or in front of the seat areas that may
come in contact with a deploying airbag. Failure to follow this
instruction could result in personal injury.
WARNING:Dash, tunnel or console-mounted equipment should
not be placed outside of the specified zone. Failure to follow this
instruction could result in personal injury.
WARNING:Do not mount equipment between the side of front
seat to the door trim to block deployment of the side airbag.
Failure to follow this instruction could result in personal injury.
Crown Victoria Severe Duty
290
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Some approximate dimensions for airbags, at full inflation, are provided
in Figures 1 through 5. These dimensions are somewhat flexible and
represent “free form” deployments without the loading of occupants. The
shaded areas in Figures 6 through 8 represent available police equipment
mounting zones. These zones are shown for police vehicles equipped
with standard bucket seats. While bench seats are optional and still
appropriate for vehicles with certain limited police equipment
requirements, the standard bucket seats are recommended for vehicles
that require maximum available space for police equipment mounting.
The zone dimensions provided in Figures 6 through 8 are approximate
and will vary with the loading of occupants in the seats.
All airbag and equipment mounting zone dimensions are approximate
due to different airbag deployment characteristics.
No equipment will mount between the side of the front seat and the
door trim to block deployment of the side airbag.
Figure 1
1. 9.5 inches (240 mm) from center of airbag door
2. 15.7 inches (400 mm) from center of airbag door
3. 28.5 inches (725 mm)
No objects should be placed between the airbags due to airbag
variability.
10 203040506070
80
90
10 0
11 0
12 020 406080100
120
140
160
180
200LP R N D 2 1
12
3
Crown Victoria Severe Duty
291
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Check every six months
Battery connections; clean if necessary
Body and door drain holes for obstructions; clean if necessary
Cooling system fluid level and coolant strength
Door weatherstrips for wear; lubricate if necessary
Hinges/latches/outside locks for proper operation; lubricate if necessary
Parking brake for proper operation
Safety belts and seat latches for wear and function
Safety warning lamps (brake, ABS, airbag, safety belt) for operation
Washer spray/wiper operation; clean or replace blades as necessary
Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify potential
issues and prevent major problems. Ford Motor Company recommends the
following multi-point inspection be performed at every scheduled
maintenance interval to help ensure your vehicle keeps running great.
Multi-point inspection – Recommended each visit
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires for wear and proper pressure,
including spare
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and
window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
Scheduled Maintenance
309
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)