•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski racks) may reduce
fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
Maintenance and Specifications
253
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
•Check tire pressures and set tire inflation per the Tire Label.
•Check brake pedal operation. Drive the vehicle 15 ft (4.5 meters) back
and forth to remove rust build-up.
•Check fluid levels (including coolant, oil and gas) to make sure there
are no leaks, and fluids are at recommended levels.
•If the battery was removed, clean the battery cable ends and inspect.
If you have any concerns or issues, contact your authorized dealer.
MOTORCRAFT PART NUMBERS
Component 4.6L V8 engine
Air filter element FA-1783
Fuel filter FG-1114
Battery-standard BXT-65–650
Battery-heavy duty BXT-65–750
Oil filter FL-820-S
Oil filter (with oil cooler ) FL-910
Spark plugs
1
1
For spark plug replacement, see your authorized dealer. Refer to
scheduled maintenance informationfor the appropriate intervals for
changing the spark plugs.
Replace the spark plugs with ones that meet Ford material and
design specifications for your vehicle, such as Motorcraftor
equivalent replacement parts. The customer warranty may be
void for any damage to the engine if such spark plugs are not
used.
Maintenance and Specifications
263
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Genuine Ford and Motorcraftreplacement parts
Dealerships stock Ford and Motorcraftbranded replacement parts.
These parts meet or exceed Ford Motor Company’s specifications, and
we stand behind them. Parts installed at your dealership carry a
nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited
warranty. Your dealer can give you details.
Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your dealers
can offer.
Owner checks and services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s
guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or fluids used.
Engine oil/coolant change intervals
Engine oil6 months or 7,500 miles (12,000 km)
(whichever comes first)
Engine coolant, initial
change6 years or 105,000 miles (168,000 km)
(whichever comes first)
Engine coolant, after
initial changeEvery 3 years or 45,000 miles (72,000 km)
Check every month
Engine oil level
Function of all interior and exterior lights
Tires for wear and proper pressure, including spare
Windshield washer fluid level
Scheduled Maintenance
308
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Check every six months
Battery connections; clean if necessary
Body and door drain holes for obstructions; clean if necessary
Cooling system fluid level and coolant strength
Door weatherstrips for wear; lubricate if necessary
Hinges/latches/outside locks for proper operation; lubricate if necessary
Parking brake for proper operation
Safety belts and seat latches for wear and function
Safety warning lamps (brake, ABS, airbag, safety belt) for operation
Washer spray/wiper operation; clean or replace blades as necessary
Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify potential
issues and prevent major problems. Ford Motor Company recommends the
following multi-point inspection be performed at every scheduled
maintenance interval to help ensure your vehicle keeps running great.
Multi-point inspection – Recommended each visit
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires for wear and proper pressure,
including spare
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and
window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
Scheduled Maintenance
309
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Child safety seats - booster
seats ...........................................139
Cleaning your vehicle
engine compartment ..............222
instrument panel ....................224
interior .....................................225
plastic parts ............................223
washing ....................................221
waxing .....................................221
wheels ......................................222
wiper blades ............................224
Climate control (see Air
conditioning or Heating) ............44
Clock adjust
6-CD in dash .............................40
AM/FM .......................................27
AM/FM/CD .................................30
AM/FM/Tape/CD .......................35
Console ........................................67
Controls
power seat .................................93
steering column ........................72
Coolant
checking and adding ..............238
refill capacities ................241, 264
specifications ..........................264
Cooler ........................................275
Cruise control
(see Speed control) ....................71
Cupholder(s) ...............................97
Customer Assistance ................190
Ford Extended Service
Plan ..................................302, 305
Getting assistance outside the
U.S. and Canada .....................217
Getting roadside assistance ...190
Getting the service you
need .........................................213Ordering additional owner’s
literature .................................219
Utilizing the
Mediation/Arbitration
Program ...................................217
D
Daytime running lamps
(see Lamps) ................................48
Defrost
rear window ..............................46
Dipstick
automatic transmission
fluid ..........................................257
engine oil .................................233
Driving under special
conditions ..................................188
through water .........................189
E
Electronic message center .........19
Emergencies, roadside
jump-starting ..........................208
Emergency Flashers .................191
Emission control system ..........254
Engine ........................................267
cleaning ...................................222
coolant .....................................238
fail-safe cooling .......................242
idle speed control ...................236
lubrication specifications .......264
refill capacities ........................264
service points ..................231–232
starting after a collision .........192
Engine block heater .................178
Index
329
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Engine oil ..................................233
change oil soon warning,
message center .......................233
checking and adding ..............233
dipstick ....................................233
filter, specifications ........235, 263
recommendations ...................235
refill capacities ........................264
specifications ..........................264
Event data recording ....................7
Exhaust fumes ..........................177
F
Fail safe cooling ........................242
Fire suppression system
(police) ..............................286, 288
Flexible Fuel Vehicle (FFV) ....244
Floor mats ...................................73
Fluid capacities .........................264
Fog lamps ....................................48
Fuel ............................................244
calculating fuel
economy ............................23, 251
cap ...........................................247
capacity ...................................264
choosing the right fuel ...........248
detergent in fuel .....................249
filling your vehicle with
fuel ...........................244, 247, 251
filter, specifications ........244, 263
fuel pump shut-off switch .....192
improving fuel economy ........251
octane rating ...................249, 267
quality ......................................249
running out of fuel .................250
safety information relating to
automotive fuels .....................244Fuel - flex fuel vehicle
(FFV) .........................244, 248–249
Fuses ..........................................193
G
Gas cap (see Fuel cap) ............247
Gas mileage
(see Fuel economy) .................251
Gauges .........................................17
H
Hazard flashers .........................191
Headlamps ...................................47
aiming ..................................49, 51
autolamp system .......................47
bulb specifications ....................54
daytime running lights .............48
flash to pass ..............................48
high beam .................................48
replacing bulbs ...................55, 60
turning on and off ....................47
Heating
heating and air conditioning
system .................................43–44
Hood ..........................................230
I
Idle Meter ..................................271
Ignition ...............................174, 267
Illuminated visor mirror .............66
Infant seats
(see Safety seats) .....................129
Inspection/maintenance (I/M)
testing ........................................256
Index
330
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Instrument panel
cleaning ...................................224
cluster ........................................12
lighting up panel and
interior .......................................49
J
Jack ............................................201
positioning ...............................201
storage .....................................201
Jump-starting your vehicle ......208
K
Keyless entry system .................82
autolock .....................................74
keypad .......................................82
programming entry code .........82
Keys .......................................74, 87
positions of the ignition .........174
L
Lamps
autolamp system .......................47
bulb replacement
specifications chart ..................54
daytime running light ...............48
fog lamps ...................................48
headlamps .................................47
headlamps, flash to pass ..........48
instrument panel, dimming .....49
interior lamps .....................52–54
Police red/white map light .....282
replacing bulbs ...................55, 60
LATCH anchors .........................134
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........181
Limited slip axle
(see Traction Loc) ....................185Load limits .................................163
Locks
autolock .....................................74
childproof ..................................76
doors ..........................................74
Lubricant specifications ...........264
Lug nuts ....................................207
Lumbar support, seats ...............95
M
Message center .....................19–20
english/metric button ...............23
system check button ................23
warning messages .....................23
Mirrors .........................................69
automatic dimming rearview
mirror ........................................69
fold away ...................................70
heated ........................................70
side view mirrors (power) .......69
Mobile media system
Police and fleet vehicles ........282
Motorcraftparts ......228, 244, 263
O
Octane rating ............................249
Oil (see Engine oil) ..................233
P
Parking brake ............................182
Parts
(see Motorcraftparts) ...........263
Passenger Occupant
Classification Sensor ...................99
Index
331
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)