2024 TOYOTA PROACE VERSO EV service

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Fitting different tyres on the front and rear axles can cause the VSC to mistime.Always mark the direction of rotation on the tyres that will be stored when fitting winter or summer tyres. Store them in a cool, dry place and away from direct exposure to the sun's rays.Winter or 4-seasons tyres can be identified by this symbol on their sidewalls.
Shock absorbers
It is not easy for drivers to detect when shock absorbers are worn. Nevertheless, the shock absorbers have a major impact on road holding and braking performance.For your safety and driving comfort, it is important to have them regularly checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Timing and accessory kits
The timing and accessory kits are used from the time the engine is started until it is switched off. It is normal for them to wear over time.A faulty timing or accessory kit can damage the engine, rendering it unusable. Observe the recommended replacement frequency, stated in distance travelled or time elapsed, whichever is reached first.
AdBlue® (Diesel engines)
To respect the environment and ensure compliance with the Euro 6 standard, without adversely affecting the performance or fuel consumption of its Diesel engines, TOYOTA has taken the decision to equip its vehicles with a system that associates SCR (Selective Catalytic Reduction) with a Diesel particle filter (DPF) for
the treatment of exhaust gases.
SCR system
Using a liquid called AdBlue® that contains urea, a catalytic converter turns up to 85% of the nitrogen oxides (NOx) into nitrogen and water, which are harmless to health and the environment.The AdBlue® is contained in a special tank holding about 20 litres.Its capacity allows a driving range of approximately 3,000 miles (5,000 km) (which may vary considerably depending on your driving style and the vehicle). An alert system is automatically triggered when the remaining range reaches 1,500 miles (2,400 km), i.e. once the reserve level has been reached.Several alerts are triggered successively during the remaining 1,500 miles (2,400 km) until the tank is empty and the vehicle is immobilised.If the estimated distance travelled by the vehicle between two services is greater than 3,000 miles (5,000 km), it will be necessary to top up the AdBlue.
NOTIC E
For more information on the Warning and indicator lamps and the associated alerts, or the Indicators, please refer to the corresponding sections.
WARNI NG
Once the AdBlue® tank is empty, a device required by law prevents the engine from being restarted.If the SCR system is faulty, the level of emissions from the vehicle will no longer meet the Euro 6 standard and the vehicle starts polluting the environment.In the event of a confirmed SCR system malfunction, it is essential to visit any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer. After 685 miles (1,100 km), a device is automatically activated to prevent the engine from starting.In both cases, a range indicator indicates the distance that can be travelled before the vehicle is stopped.

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Practical information
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NOTIC E
Freezing of the AdBlue®
AdBlue® freezes at temperatures below around -11°C.The SCR system includes a heater for the AdBlue® tank, allowing you to continue driving in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped up as soon as the first alert is issued indicating that the reserve level has been reached.
WARNI NG
For the correct operation of the SCR system:– Use only AdBlue® fluid that meets the ISO 22241 standard.– Never transfer AdBlue® to another container as it would lose its purity.– Never dilute AdBlue® with water.
You can obtain AdBlue® from any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer, as well as service stations equipped with AdBlue® pumps specially designed for passenger vehicles.
WARNI NG
Never top up from an AdBlue® dispenser reserved for heavy goods vehicles.
Storage recommendations
AdBlue® freezes at about -11°C and deteriorates above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.Under these conditions, the fluid can be kept for at least a year.If the fluid has frozen, it can be used once it has completely thawed out in the ambient air.
WARNI NG
Never store AdBlue® containers in your vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-flammable, colourless and odourless (when kept in a cool place).In the event of contact with the skin, wash the affected area with soap and running water. In the event of contact with the eyes, immediately rinse the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek medical attention if you feel a persistent burning sensation or irritation.
If swallowed, immediately wash out the mouth with clean water and then drink plenty of water.In certain conditions (high temperature, for example), the risk of release of ammonia cannot be excluded: do not inhale the fluid. Ammonia vapours have an irritant effect on mucous membranes (eyes, nose and throat).
WARNI NG
Store AdBlue® out of the reach of children, in its original container.
Procedure
Before starting the top-up procedure, ensure that the vehicle is parked on a flat and level surface.In wintry conditions, ensure that the temperature of the vehicle is above -11 °C. Otherwise the AdBlue® may be frozen and so cannot be poured into its tank. Park the vehicle in a warmer area for a few hours to allow the top-up to be carried out.
WARNI NG
Never put the AdBlue® into the Diesel fuel tank.

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WARNI NG
If any AdBlue® is splashed, or if there are any spillages on the bodywork, rinse immediately with cold water or wipe with a damp cloth.If the fluid has crystallised, clean it off using a sponge and hot water.
WARNI NG
Important: in the event of a top-up after a breakdown because of a lack of AdBlue, it is essential to wait around 5 minutes before switching on the ignition, without opening the driver’s door, unlocking the vehicle, inserting the key into the ignition switch, or bringing the key for the "Smart Entry & Start" system into the passenger compartment.Switch on the ignition, then wait for 10 seconds before starting the engine.
► Switch off the ignition and remove the key from the switch to switch off the engine.or► With Smart Entry & Start, press the "START/STOP" button to switch off the engine.
Accessing the AdBlue® tank

► To access the AdBlue® tank, open the front left-hand door.► Turn the blue cap a 6th of a turn anti-clockwise.► Release the cap upwards.► With a container of AdBlue®: after checking the expiry date, read the instructions on the label carefully before pouring the contents of the container into the vehicle's AdBlue tank.► With an AdBlue® pump: insert the nozzle and fill the tank until the nozzle automatically cuts out.► After filling, perform the same sequence of operations in reverse order.
WARNI NG
In order not to overfill the AdBlue® tank:– Add between 10 and 13 litres using AdBlue® containers.– Stop after the nozzle’s first automatic cut-out, if you are refilling at a service station.The system only registers AdBlue® top-ups of 5 litres or more.
WARNI NG
If the AdBlue® tank is completely empty – which is confirmed by the message "Top up AdBlue: Starting impossible" – it is essential to add at least 5 litres.

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► Refit the plastic cover to the (+) terminal, if the vehicle has one.► Allow the engine to run for at least 30 minutes, with the vehicle stationary, so that the battery reaches an adequate state of charge.
WARNI NG
Driving immediately without having reached a sufficient level of charge may affect some of the vehicle's functionalities.
WARNI NG
To disconnect, proceed in reverse order.
WARNI NG
Automatic gearboxNever try to start the engine by pushing the vehicle.
Charging the battery using a
battery charger
For optimum service life of the battery, it is essential to maintain an adequate state of charge.In some circumstances, it may be necessary to charge the battery:– When using the vehicle mainly for short
journeys.– If the vehicle is to be taken off the road for several weeks.Consult any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
WARNI NG
To charge the vehicle's battery yourself, use only a charger compatible with lead-acid batteries with a nominal voltage of 12 V.
WARNI NG
Follow the instructions provided by the manufacturer of the charger.Never reverse polarities.
NOTIC E
It is not necessary to disconnect the battery.
► Switch the ignition off.
► Switch off all electrical consumers (audio system, lighting, wipers, etc.).

► Switch off charger B before connecting the cables to the battery, so as to avoid any dangerous sparks.► Ensure that the charger cables are in good condition.► Lift the plastic cover on the (+) terminal, if the vehicle has one.► Connect the cables of charger B as follows:• the positive (+) red cable to the (+) terminal of battery A,• the negative (-) black cable to earth point C on the vehicle.► At the end of the charging operation, switch off charger B before disconnecting the cables from battery A.

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Following reconnection
After reconnecting the battery, turn on the ignition and wait 1 minute before starting the engine, to enable the electronic systems to initialise.If minor problems nevertheless persist following this operation, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Referring to the relevant section, reinitialise certain equipment:– Remote control key or electronic key (depending on version).– Electric windows.– Electric doors,– Date and time.– Preset radio stations.
NOTIC E
The Stop & Start system may not be operational during the trip following the first engine start.In this case, the system will only be available again after a continuous period of immobilisation of the vehicle, a period which depends on the exterior temperature and the state of charge of the battery (up to about 8 hours).
Towing
Procedure for having your vehicle towed or for towing another vehicle using a removable mechanical device.
NOTIC E
General recommendationsObserve the legislation in force in the country
where you are driving.Ensure that the weight of the towing vehicle is higher than that of the towed vehicle.The driver must remain at the wheel of the towed vehicle and must have a valid driving licence.When towing a vehicle with all four wheels on the ground, always use an approved towbar; ropes and straps are prohibited.The towing vehicle must move off gently.When the vehicle is towed with its engine off, there is no longer braking and steering assistance.
WARNI NG
A professional recovery service must be called if:– broken down on a motorway or main road;– not possible to put the gearbox into neutral, unlock the steering, or release the parking brake;– not possible to tow a vehicle with an
automatic gearbox, with the engine running;– towing with only two wheels on the ground;– four-wheel drive vehicle;– no approved towbar available.
WARNI NG
Before towing the vehicle, it is essential to put the vehicle in free-wheeling mode.For more information on Free-wheeling, refer to the corresponding section.
NOTIC E
Electric motorAn electric vehicle cannot under any circumstances be used to tow another vehicle.
However, it may be used, for example, to exit a rut.

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Bluetooth® audio system
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Select "RadioText (TXT) display" and confirm OK to save.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Depending on version
NOTIC E
If the current DAB radio station is not available on FM, "DAB FM" is struck out.


1Options display: if active but not available, the display will be struck out.
2Display showing the name of the current station.
3Preset stations, buttons 1 to 6.Short press: select the preset radio station.Long press: memorise a radio station.
4Display showing the name of the “multiplex” service being used.
5RadioText (TXT) display for the current radio station.
6Represents the signal strength for the band being listened to.
NOTIC E
When changing region, updating the list of preset radio stations is recommended.


Full list of radio stations and "multiplexes".
Terrestrial digital radio
NOTIC E
Digital radio provides a superior audio quality and also additional categories of traffic announcements (TA INFO).The different "multiplex / ensemble” services offer a choice of radio stations in alphabetical order.
Change of band (FM1, FM2, DAB, etc.)
Change of station within the same "multiplex / ensemble".
Starting of a search for the previous / next "multiplex / ensemble".Long press: selection of the categories of news desired among Transport, News, Entertainment and Special Flash (available depending on the station).
NOTIC E
When the radio station is displayed in the screen , press "OK" to display the contextual menu.(Frequency search (RDS), DAB / FM auto tracking, RadioText (TXT) display, Information on the station, etc.)
DAB / FM station tracking
NOTIC E
"DAB" does not have 100% coverage of the country.When the digital signal is weak, "DAB / FM auto tracking" allows you to continue listening to the same station, by automatically switching to the corresponding analogue FM station (if it exists).When the "DAB / FM auto tracking" is active, the DAB station will be selected automatically.
Press the MENU button.

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Bluetooth® audio system
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Telephone
Pairing a Bluetooth®
telephone
WARNI NG
As a safety measure and because they require prolonged attention on the part of the driver, the operations for pairing of the Bluetooth mobile telephone with the Bluetooth hands-free system of your audio system must be carried out with the vehicle stationary and the ignition on.
NOTIC E
Activate the telephone's Bluetooth function and ensure that it is "visible to all" (telephone configuration).
NOTIC E
The services available depend on the network, the SIM card and the compatibility of the Bluetooth telephone used.Check the instructions for your telephone and with your service provider for the services to which you have access.
Procedure from the telephone
Select the name of the system in the list of devices detected.
Procedure from the system
Press the MENU button.
Select "Connections".
Confirm with OK.
Select "Search for a device".
Confirm with OK.
A window is displayed with a search in progress message.In the list of devices detected, select a telephone to pair. Only one telephone can be paired at a time.
Completing the pairing
WARNI NG
To complete the pairing, whichever procedure is used (from the telephone or from the system), ensure that the code is the same in
the system and in the telephone.
If pairing fails, the number of attempts is not restricted.
A message appears in the screen confirming the pairing.
Information and advice
The "Telephone" menu gives access to the following functions in particular: "Directory", if your telephone equipment is fully compatible, "Call log", "View paired devices".Depending on the type of telephone, you may be
asked to accept or confirm access by the system to each of these functions.
NOTIC E
Go to the Brand's website for more information (compatibility, more help, etc.).
Managing connections
NOTIC E
The telephone connection automatically includes hands free operation and audio streaming.The ability of the system to connect to just one profile depends on the telephone. Both profiles may connect by default.
Press the MENU button.
Select "Connections".

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Bluetooth® audio system
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The USB stick has not been recognised, or may be corrupted.► Reformat the USB memory stick.The CD is systematically ejected or is not played.The CD is upside down, cannot be read, does not contain audio files or contains audio files of a format not recognised by the audio system.The CD is protected by an anti-pirating system
not recognised by the audio system.► Check that the CD is inserted in the player the right way up.► Check the condition of the CD: the CD cannot be played if it is too badly damaged.► Check the content in the case of a burned CD: read the recommendations in the "Audio" section.Due to poor quality, certain burned CDs will not be played by the audio system.The CD audio quality is is poor.The CD is scratched or of poor quality.► Insert good quality CDs and store them in suitable conditions.The audio settings (bass, treble, ambience) are unsuitable.► Return bass and treble settings to 0, without selecting an ambience.I am unable to play the music files on my smartphone via the USB port.Depending on the smartphone, access by the audio system to music on the smartphone may have to be approved on the latter.
► Manually activate the MTP profile on the smartphone (USB settings menu).
Telephone
I am unable to access my voicemail.Few telephones or service providers allow the use of this function.► Call your voicemail, via the telephone menu, using the number provided by your operator.
I am unable to access my directory of contacts.► Check the compatibility of your telephone.You did not grant access to your contacts when pairing the telephone.► Accept or confirm access by the system to the contacts on your telephone.I am unable to continue a conversation when getting into my vehicle.Handset mode is activated.► Deselect handset mode to transfer the call to the vehicle.I am unable to pair my telephone by Bluetooth.Telephones (models, versions of operating systems) have their own specificities in the pairing procedure and some telephones are not compatible.► Before starting the pairing procedure, delete the telephone pairing from the system and the system pairing from the telephone, in order to view the compatibility of the telephones.