
8What to Do in Case of Emergency
In Case of Emergency................ 8-4Dealing With an Accident....... 8-4
When Towing is Required...........8-5 Having the Vehicle Towed...... 8-5
Using the Towing Hooks......... 8-6
Key Does Not Operate............... 8-8 Canceling the Key Temporary
Suspension Function.............. 8-8
Unlocking Using the Auxiliary
Key....................................... 8-8
Starting the Hybrid System with a
Dead Key Battery................... 8-9
Engine Does Not Start.............. 8-11 Taking Action with Depleted
Lead-acid Battery................. 8-11
Starting a Flooded Engine..... 8-15
Charging Is Not Possible.......... 8-16 Dealing with the Cause........ 8-16
Hybrid System Cannot be
Stopped................................. 8-17 Forcibly Stopping the Hybrid
System................................ 8-17
Problem With the Brake System (Foot
Brake)....................................8-18 Applying the Emergency
Brake.................................. 8-18AUTOHOLD Cannot be
Canceled............................... 8-19Forcibly Canceling the
AUTOHOLD........................ 8-19
Overheating........................... 8-20 Ta k i n g A c t i o n w i t h
Overheating........................ 8-20
Tire is Punctured or Bursts........ 8-22 Changing a Flat Tire (With Spare
Tire).................................... 8-22
Liftgate Cannot Open.............. 8-30 Open the liftgate from the
luggage compartment.......... 8-30
The Power Windows Cannot Be
Operated............................... 8-31 Initializing the Power
Window.............................. 8-31
The Panorama Sunroof Cannot Be
Operated............................... 8-32 Initializing the Panorama
Sunroof............................... 8-32
The Moonroof Cannot Be
Operated............................... 8-33 Initializing the Moonroof...... 8-33
8-1
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Taking Action with Depleted Lead-acid Battery
The lead-acid battery might be depleted if the following conditions occur.
The hybrid system does not start.The selector lever cannot be shifted to a position other than P.The horn sound is weak or it does not sound.The brightness of the lights is extremely low.
Using commercially available booster cables, connect the lead-acid battery of the
booster vehicle’s battery to the lead-acid battery of your vehicle and start the hybrid
system.
Jump-starting is dangerous if done incorr ectly. Therefore, follow the procedure
carefully. If you feel unsure about jump-s tarting , we strongly recommend that you
have a competent service technician do the work.
WARNING
Read the following precautions carefully before using the lead-acid
battery or inspecting to ensure safe and correct handling.
Always wear eye protection when working near the lead-acid battery.
Working without eye protection is dangerous. Lead-acid battery fluid contains
SULFURIC ACID which could cause blindne ss if splashed into your eyes. Also,
hydrogen gas produced during normal lead-acid battery operation, could ignite and
cause the lead-acid battery to explode.
Wear eye protection and protective gloves to prevent contact with
lead-acid battery fluid.
Spilled lead-acid battery fluid is dangerous.
Lead-acid battery fluid contains SULFURIC ACID which could cause serious injuries if
it gets in eyes, or on the skin or clothing. If this happens, immediately flush your eyes
with water for 15 minutes or wash your skin thoroughly and get medical attention.
Always keep lead-acid batteries out of the reach of children.
Allowing children to play near lead-acid batteries is dangerous. Lead-acid battery
fluid could cause serious injuries if it gets in the eyes or on the skin.
What to Do in Case of Emergency
Engine Does Not Start
8-11
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Forcibly Canceling theAUTOHOLD
The AUTOHOLD can be canceled
forcibly by fully depressing the
accelerator pedal for about 1 second
while the AUTOHOLD is operating.
Forcibly cancel the AUTOHOLD only
when the AUTOHOLD cannot be
canceled due to a system malfunction
or it is necessary to cancel the
AUTOHOLD in an emergency.
What to Do in Case of Emergency
AUTOHOLD Cannot be Canceled
8-19
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WARNING
Use only the front and rear jacking
positions recommended in this
manual.
Attempting to jack the vehicle in
positions other than those
recommended in this manual is
dangerous. The vehicle could slip
off the jack and seriously injure or
even kill someone. Use only the
front and rear jacking positions
recommended in this manual.
Do not jack up the vehicle in a
position other than the designated
jack-up position or place any
objects on or under the jack.
Jacking up the vehicle in a position
other than the designated jack-up
position or placing objects on or
under the jack is dangerous as it
could deform the vehicle body or
the vehicle could fall off the jack
resulting in an accident.
Use only the jack provided with
your Mazda.
Using a jack that is not designed for
your Mazda is dangerous. The
vehicle could slip off the jack and
seriously injure someone.
Never place objects under the
jack.
Jacking the vehicle with an object
under the jack is dangerous. The
jack could slip and someone could
be seriously injured by the jack or
the falling vehicle.
NOTE
When raising the jack head into the
jacking position and aligning the
groove in the jack head with the rail
under the vehicle body, the top of
the jack head contacts the vehicle's
underbody without the rail
contacting the bottom of the
groove.
6. Insert the jack lever and attach the lug wrench to tire jack.
7. Turn the jack handle clockwise andraise the vehicle high enough so
that the spare tire can be installed.
Before removing the lug nuts, make
sure your Mazda is firmly in
position and that it cannot slip or
move.
WARNING
Do not jack up the vehicle higher
than is necessary.
Jacking up the vehicle higher than is
necessary is dangerous as it could
destabilize the vehicle resulting in
an accident.
What to Do in Case of Emergency
Tire is Punctured or Bursts
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Do not start the engine or shake
the vehicle while it is jacked up.
Starting the engine or shaking the
vehicle while it is jacked up is
dangerous as it could cause the
vehicle to fall off the jack resulting
in an accident.
Never go under the vehicle while it
is jacked up.
Going under the vehicle while it is
jacked up is dangerous as it could
result in death or serious injury if
the vehicle were to fall off the jack.
8. Remove the lug nuts by turning them counterclockwise; then
remove the wheel and center cap.
Locking Lug Nuts
If your Mazda is equipped with the
optional antitheft wheel lug nuts, a
special key must be used to unlock the
locking lug nut for each wheel. The key
is stored in the glove compartment,
center console storage, storage box, or
trunk. Register the key and lug nuts
with the lock manufacturer by filling
out the registration card and mailing it
in using the accompanying envelope. If
the key is lost, consult an Authorized
Mazda Dealer or use the lock
manufacturer’s order form to order a
new key.
Antitheft wheel lug nuts cannot be
installed on a steel wheel spare tire.
When installing a temporary spare tire,
use one of the original lug nuts in place
of the locking lug nut. The original lug
nuts are stored inside your Mazda.
1. Antitheft lug nut
2. Special key
To remove an antitheft lug nut
1. Obtain the special key for the antitheft lug nut.
2. Place the special key on top of the antitheft lug nut, and be sure to
hold the key square to it. If you
hold the key at an angle, you may
damage both key and nut. Do not
use a power impact wrench.
3. Place the lug wrench on top of the key and apply pressure. Turn the
wrench counterclockwise.
To install the antitheft lug nut
1. Place the special key on top of the nut, and be sure to hold the key
square to it. If you hold the key at
an angle, you may damage both key
and nut. Do not use a power
impact wrench.
2. Place the lug wrench on top of the special key, apply pressure, and
turn it clockwise.
Nut tightening torque
N·m (kgf·m, ft·lbf) 108―
147 (12 ―14,
80― 108)
What to Do in Case of Emergency
Tire is Punctured or Bursts
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Mounting the Spare Tire
1. Remove dirt and grime from themounting surfaces of the wheel and
hub, including the hub bolts, with a
cloth.
WARNING
Make sure the mounting surfaces
of the wheel, hub and lug nuts are
clean before changing or replacing
tires.
When changing or replacing a tire,
not removing dirt and grime from
the mounting surfaces of the wheel,
hub and hub bolts is dangerous.
The lug nuts could loosen while
driving and cause the tire to come
off, resulting in an accident.
2. Mount the spare tire.
3. Install the lug nuts with the beveled edge inward; tighten them by hand.
WARNING
Do not apply oil or grease to lug
nuts and bolts and do not tighten
the lug nuts beyond the
recommended tightening torque.
Applying oil or grease to lug nuts
and bolts is dangerous. The lug nuts
could loosen while driving and
cause the tire to come off, resulting
in an accident. In addition, lug nuts
and bolts could be damaged if
tightened more than necessary.
4. Turn the lug wrench
counterclockwise and lower the
vehicle.
5. Use the lug wrench to tighten the nuts in the order shown.
If you are unsure of how tight the
nuts should be, have them
inspected at an Authorized Mazda
Dealer.
Nut tightening torque
N·m (kgf·m, ft·lbf) 108
―147 (12 ―14,
80 ―108)
What to Do in Case of Emergency
Tire is Punctured or Bursts
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Engine Oil Warning Light
The light turns on when the engine oil
pressure decreases.
CAUTION
Do not drive the vehicle with the
engine oil warning light turned on.
Driving the vehicle with decreased
engine oil pressure may cause engine
damage.
If the engine oil warning light turns on
while driving, stop the vehicle in a safe
place and stop the hybrid system.
After that, contact an Authorized
Mazda Dealer.
High Engine Coolant
Temperature Warning Light
The light turns on if the engine coolant
temperature has increased excessively.
Check the contents of the message
displayed and take the necessary
action.
CAUTION
Do not drive the vehicle with the high
engine coolant temperature warning
light turned on. Driving the vehicle
with the engine not cooled down may
cause engine damage.
What to Do in Case of Emergency
Warning/Indicator Light Turns On
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TCS/DSC Indicator Light(Turns on)
There may be a problem with the DSC,
TCS, or Hill Launch Assist (HLA) under
the following conditions.
Have your vehicle inspected by an
Authorized Mazda Dealer.
The light does not turn on or remains
on even if the vehicle power is
switched ON.
It turns on while driving the vehicle.
Air Bag/Seat Belt
Pretensioner System Warning Light
A problem in the system might be
indicated under the following
conditions.
Have your vehicle inspected by an
Authorized Mazda Dealer.
Does not turn on even if the vehicle
power is switched ON.
Remains turned-on/flashing.
WARNING
Never tamper with the air bag/
pretensioner systems and always have
an Authorized Mazda Dealer perform
all servicing and repairs.
Self-servicing or tampering with the
systems is dangerous. An air bag/
pretensioner could accidentally
activate or become disabled causing
serious injury or death.
What to Do in Case of Emergency
Warning/Indicator Light Turns On
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