GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Infotainment System 167
Search by Category
Destinations can be searched by category,
such as restaurant or grocery store.1. Open Google Maps.
2. Touch the search bar.
3. Touch Categories, then select a category.
4. Touch the desired location, then touch the navigation icon.
Avoid Tolls, Highways, or Ferries 1. Open Google Maps.
2. Touch the settings icon.
3. Select Route options.
4. Select the desired options and then touch X to close.
An Alternative Way for General Route
Options 1. During active route guidance, touch Route Overview.
2. Select Route options.
3. Select the desired option and then touch X to close.
Traffic Layers 1. Open Google Maps.
2. Touch the settings icon.
3. Toggle between Traffic on or off.Global Positioning System (GPS)
The current position of the vehicle is
determined by using satellite signals and
various vehicle signals.
At times, other interference such as the
satellite condition, road configuration,
condition of the vehicle, and/or other
circumstances can affect the navigation
system's ability to determine the accurate
position of the vehicle.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall buildings,
trees, large trucks, or a tunnel.
.Satellites are being repaired or improved.
For more information if the GPS is not
functioning properly, see Problems with
Route Guidance 0168.
Vehicle Positioning
At times, the position of the vehicle on the
map could be inaccurate due to one or more
of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery road
surfaces such as sand, gravel, or snow.
.The vehicle is traveling on winding roads
or long, straight roads.
.The vehicle is approaching a tall building
or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by a
vehicle carrier or a ferry.
.The current position calibration is set
incorrectly.
.The vehicle is traveling at high speed.
.The vehicle changes directions more than
once, or the vehicle is turning on a turn
table in a parking lot.
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains are installed on the vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is incorrect.
.This is the first navigation use after the
map data is updated.
.The 12-volt battery has been disconnected
for several days.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Driving and Operating 209
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow. See“Rocking the Vehicle to Get
It Out” later in this section.
The Traction Control/Electronic Stability
Control can often help to free a stuck
vehicle. See Traction Control/Electronic
Stability Control 0236. If TC/ESC cannot free
the vehicle, see “Rocking the Vehicle to Get
it Out” following.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph).
For information about using tire chains on
the vehicle, see Tire Chains0363.
Rocking the Vehicle to Get It Out
Caution
Do not hold the steering wheel at full
rotation for more than 15 seconds and/or
at an elevated RPM. Damage may occur
to the power steering system and there
may be loss of power steering assist.
Turn the steering wheel left and right to
clear the area around the front wheels. Then
make sure the wheels are pointed straight
ahead. For four-wheel-drive vehicles, shift
into Four-Wheel Drive High. Turn the TCS
off. Shift back and forth between R (Reverse)
and a forward gear, spinning the wheels as
little as possible. To prevent transmission
wear, wait until the wheels stop spinning
before shifting gears. Slowly spinning the
wheels in the forward and reverse directions
causes a rocking motion that could free the
vehicle. If that does not get the vehicle out
after a few tries, it might need to be towed
out. See Transporting a Disabled Vehicle
0 379. Recovery hooks can be used, if the
vehicle has them.
Recovery Hooks
{Warning
Never pull on recovery hooks from the
side. The hooks could break and you and
others could be injured. When using
recovery hooks, always pull the vehicle
from the front.
Caution
Never use recovery hooks to tow the
vehicle. The vehicle could be damaged,
and the repairs would not be covered by
the vehicle warranty.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Customer Information 409
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and GMC reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and GMC
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest GMC dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Diesel fuel delivery may be
restricted. Propane and other fuels are
not provided through this service.
.Lock-Out Service: Vehicle registration is
required.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Index 435
Shifting (cont'd)Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Shutdown, Vehicle . . . . . . . . . . . . . . . . . . . . . . . 220
Signals, Turn and Lane-Change . . . . . . . . . . . .147
Snow Plow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . 159
Special Application Services . . . . . . . . . . . . . . 397
Specifications and Capacities . . . . . . . . . . . . . 402
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . . 21
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . .218
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Column Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Fluid, Power . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 105
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . 105
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . 156
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 334
Storage Center Console . . . . . . . . . . . . . . . . . . . . . . . . 101
Compartments . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Floor Console . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Storage (cont'd)
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Underseat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Surround Vision System . . . . . . . . . . . . . . . . . . . . . . . . . 254
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
System Airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Brake Pad Life . . . . . . . . . . . . . . . . . . . . . . . . . 325
Engine Air Filter Life . . . . . . . . . . . . . . . . . . . . 317
Global Positioning . . . . . . . . . . . . . . . . . . . . . 167
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
Noise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 329
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
TaillampsBulb Replacement . . . . . . . . . . . . . . . . . . . . . . 334
Task Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Text Telephone (TTY) Users . . . . . . . . . . . . . . 407 Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . .33
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 360
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Full-Size Spare . . . . . . . . . . . . . . . . . . . . . . . . . 375
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 364
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . 129
Pressure Monitor Operation . . . . . . . . . . . 351
Pressure Monitor System . . . . . . . . . . . . . . 351
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . 346
Terminology and Definitions . . . . . . . . . . . 348
Uniform Tire Quality Grading . . . . . . . . . . 361
Wheel Alignment and Tire Balance . . . . 362
Wheel Replacement . . . . . . . . . . . . . . . . . . . . 362
When It Is Time for New Tires . . . . . . . . . 359
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271