GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Keys, Doors, and Windows 15
If the vehicle has the Keyless Access system,
the remote key has a button on the side of
the remote key used to remove the key.
This key is used for the driver door and
glove box.
Press the button to remove the key. Never
pull the key out without pressing the
button.
See your dealer if a replacement key or
additional key is needed.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See
OnStar Overview
0 417.
If locked out of the vehicle, see Roadside
Assistance Program 0408.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats051.
Remote Key
See Radio Frequency Statement 0413.
If there is a decrease in the remote key
operating range:
.Check the distance. The remote key may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the remote key's battery. See
“Battery Replacement” later in this
section.
.If the remote key is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Key Operation
The Keyless Access system allows for vehicle
entry when the remote key is within 1 m
(3 ft). See “Keyless Access Operation” later
in this section.
The remote key functions may work up to
60 m (197 ft) away from the vehicle.
Other conditions can affect the performance
of the remote key. See Remote Key015.
The key that is part of the remote key can
be used for all locks.
Remove the key by pressing the button on
the side of the remote key near the bottom
and pull the key out. Never pull the key out
without pressing the button.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Keys, Doors, and Windows 17
Press and hold7for more than
three seconds to activate the panic alarm.
The turn signal lamps flash and the horn
sounds repeatedly for 30 seconds. The alarm
turns off when the ignition is turned on or
7is pressed again. The ignition must be off
for the panic alarm to work.
Keyless Access Operation
The Keyless Access system allows for doors
and the tailgate to be accessed without
pressing the remote key button. The remote
key must be within 1 m (3 ft) of the tailgate
or door being opened. If the vehicle has this
feature, there will be a button on the
outside door handles.
Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. Keyless
Unlocking can also be turned off. To view
available settings from the infotainment
screen, touch Settings > Vehicle > Remote
Lock, Unlock, Start.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats051. Keyless Unlocking/Locking from the
Driver Door
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
pressing the lock/unlock button on the
driver door handle will unlock the driver
door. If the lock/unlock button is pressed
again within five seconds, all passenger
doors and the tailgate will unlock.
Driver Side Shown, Passenger Side Similar
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.It has been more than five seconds since
the first lock/unlock button press.
.Two lock/unlock button presses were
used to unlock all doors.
.Any vehicle door has been opened and all
doors are now closed.
Keyless Unlocking/Locking from the
Passenger Doors
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
pressing the lock/unlock button on a
passenger door handle will unlock all doors.
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.The lock/unlock button was used to
unlock all doors.
.Any vehicle door has been opened and all
doors are now closed.
Disable/Enable Keyless Unlocking of Exterior
Door Handles and Tailgate
If equipped, keyless unlocking of the exterior
door handles and tailgate can be disabled
and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the remote key at the same time for
approximately three seconds. The turn signal
lamps will flash four times quickly to
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
36 Keys, Doors, and Windows
To adjust each mirror:1. Press
jor|to select the driver or
passenger side mirror. The indicator light
will illuminate.
2. Press the arrows on the control pad to move the mirror in the desired direction.
3. Adjust each outside mirror so that a little of the vehicle and the area behind it can
be seen.
4. Press
jor|again to deselect the
mirror.
Turn Signal Indicator
If equipped, the mirror has turn signal
indicator lights, which flash in the direction
of the turn or lane change.
Task Lighting
If equipped, task lighting projects light from
the outside mirrors to the sides of the
vehicle. See Task Lighting 0148. Puddle Lamps
If equipped, puddle lamps project light from
the bottom of the mirror to the area of
ground below the driver and passenger
doors. See
Entry Lighting 0151 and
Exit Lighting 0151.
Memory Mirrors
The vehicle may have memory mirrors. See
Memory Seats 051.
Lane Change Alert (LCA)
The vehicle may have LCA. See Lane Change
Alert (LCA) 0268.
Folding Mirrors
Manual Folding Mirrors
If equipped, push the mirror toward the
vehicle to fold. Push the mirror outward to
return to its original position.
Manually fold the mirrors inward to prevent
damage when going through an automatic
car wash.
Power Folding Mirrors
If equipped, pressgto power fold the
mirrors. Press again to unfold.
Resetting the Power Folding Mirrors
Reset the power folding mirrors if:
.The mirrors are accidentally obstructed
while folding.
.The mirrors are accidentally manually
folded/unfolded.
.The mirrors will not stay in the unfolded
position.
.The mirrors vibrate at normal driving
speeds.
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38 Keys, Doors, and Windows
1. When the approaching vehicle is a longdistance away, the image in the main
mirror is small and near the inboard
edge of the mirror.
2. As the vehicle gets closer, the image in the main mirror gets larger and moves
outboard.
3. As the vehicle enters the blind zone, the image transitions from the main mirror
to the blind spot mirror.
4. When the vehicle is in the blind zone, the image only appears in the blind spot
mirror.
Using the Outside Mirror with the Blind
Spot Mirror
1. Set the main mirror so that the side ofthe vehicle can just be seen and the
blind spot mirror has an
unobstructed view.
2. When checking for traffic or before changing a lane, look at the main driver/
passenger side mirror to observe traffic
in the adjacent lane, behind your vehicle.
Check the blind spot mirror for a vehicle
in the blind zone. Then, glance over your
shoulder to double check before moving
slowly into the adjacent lane.
Reverse Tilt Mirrors
If equipped with reverse tilt mirrors and
memory seats, the passenger and/or driver
mirror tilts to a preselected position when
the vehicle is in R (Reverse). This allows the
curb to be seen when parallel parking.
The mirror(s) may move from their tilted
position when:
.The vehicle is shifted out of R (Reverse),
or remains in R (Reverse) for about
30 seconds.
.The vehicle is turned off.
.The vehicle is driven in R (Reverse) above
a set speed.
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear view
of the area behind your vehicle.
Do not spray glass cleaner directly on the
mirror. Use a soft towel dampened with
water.
Manual Rearview Mirror
If equipped, push the tab forward for
daytime use and pull it rearward for
nighttime use to avoid glare from the
headlamps from behind.
Automatic Dimming Rearview
Mirror
If equipped, the mirror will automatically
reduce the glare of the headlamps from
behind. The dimming feature comes on each
time the vehicle is started.
Rear Camera Mirror
If equipped, this automatic dimming mirror
provides a wide angle camera view of the
area behind the vehicle.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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46 Seats and Restraints
Seats and Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . 47
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . 48
Center Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Power Seat Adjustment . . . . . . . . . . . . . . . . 49
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 49
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . 50
Massage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Heated and Ventilated Front Seats . . . . . 54
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . 56
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . . . . 58
How to Wear Seat Belts Properly . . . . . . 58
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . 60
Seat Belt Use During Pregnancy . . . . . . . . 63
Seat Belt Extender . . . . . . . . . . . . . . . . . . . . . . 63
Safety System Check . . . . . . . . . . . . . . . . . . . 63
Seat Belt Care . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Replacing Seat Belt System Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Airbag System
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . 64
Where Are the Airbags? . . . . . . . . . . . . . . . . 66
When Should an Airbag Inflate? . . . . . . . . 67
What Makes an Airbag Inflate? . . . . . . . . 68
How Does an Airbag Restrain? . . . . . . . . . 68
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Passenger Sensing System . . . . . . . . . . . . . 69
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Adding Equipment to the Airbag-Equipped Vehicle . . . . . . . . . . . . . . 73
Airbag System Check . . . . . . . . . . . . . . . . . . . 74
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Child Restraints
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Infants and Young Children . . . . . . . . . . . . . 76
Child Restraint Systems . . . . . . . . . . . . . . . . 78
Where to Put the Restraint . . . . . . . . . . . . 80
Lower Anchors and Tethers for Children(LATCH System) . . . . . . . . . . . . . . . . . . . . . . . 81
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Securing Child Restraints (With the Seat Belt in the Center Front Seat) . . . . . . . . 92
Securing Child Restraints (With the Seat Belt in the Rear Seat) . . . . . . . . . . . . . . . . . 92 Securing Child Restraints (With the Seat
Belt in the Front Passenger Seat) . . . . . 95
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Seats and Restraints 51
Uplevel Seat Adjustment
To adjust lumbar support, if equipped:
.Turn the Feature Select (1) to scroll to
lumbar support on the infotainment
display.
.Press Forward (5) or Rearward (3) to
adjust lumbar forward or rearward.
.Press Up (2) or Down (4) to adjust lumbar
up or down.
Bolster Support
To adjust bolster support, if equipped:
Turn the Feature Select (1) to scroll to
bolster support on the infotainment display.
Press Forward (5) or Rearward (3) to adjust
bolster support inward or outward. Upper Shoulder Support
To adjust upper shoulder support,
if equipped:
.Turn the Feature Select (1) to scroll to
upper shoulder support on the
infotainment display.
.Press Forward (5) or Rearward (3) to
adjust shoulder support forward or
rearward.
Massage
If equipped, the vehicle must be on to use
the massage feature.
To activate and adjust massage:
.Turn the Feature Select (1) to scroll to
massage on the infotainment display.
.Press Up (2) or Down (4) to adjust
massage type.
.Press Forward (5) or Rearward (3) to
adjust the intensity.
.To turn massage off or to activate
massage, press the massage On/Off
Control (6).
The massage feature will turn off after
approximately 20 minutes. Press the
massage On/Off Control (6) to restart the
massage feature.
Memory Seats
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52 Seats and Restraints
Overview
If equipped, the memory seat feature allows
drivers to save their unique driving positions
and a shared exit position. See“Saving
Seating Positions” later in this section. The
saved positions can be recalled manually by
all drivers, see “Manually Recalling Seating
Positions” later in this section, and drivers
with remote key 1 and 2 can also recall
them automatically. See “Auto Seat Entry
Memory Recall” or“Auto Seat Exit Memory
Recall” later in this section. To enable
automatic recalls, turn on Seat Entry
Memory and/or Seat Exit Memory. See
“Enabling Automatic Recalls” later in this
section. The memory recalls may be
canceled at any time during the recall. See
“Cancel Memory Seating Recalls” later in this
section.
Identifying Driver Number
The vehicle identifies the current driver by
their remote key number 1–8. The current
remote key number may be identified by
Driver Information Center (DIC) welcome
message, “You are driver x for memory recalls.”
This message is displayed the first
few times the vehicle is turned on when a
different remote key is used. For Seat Entry
Memory to work properly, save positions to
the 1 or 2 memory button matching the
driver number of this welcome message. To
aid in identifying remote key IDs, it is
recommended to only carry one remote key
when entering the vehicle. Perform the
following if the welcome message is not
displayed:
1. Move all keys and remote keys away from the vehicle.
2. Start the vehicle with another remote key. A DIC welcome message should
display indicating the driver number of
the other remote key. Turn the vehicle
off and remove the other key or remote
key from the vehicle.
3. Start the vehicle with the initial key or remote key. The DIC welcome message
should display the driver number of the
initial remote key. Saving Seating Positions
Read these instructions completely before
saving memory positions.
To save preferred driving positions to
1 and 2:
1. Turn the vehicle on or to accessory mode. A DIC welcome message may
indicate the driver number of the current
remote key. See “Identifying Driver
Number” previously in this section.
2. Adjust all available memory features to the desired driving position.
3. Press and release SET; a beep will sound.
4. Immediately upon releasing SET, press and hold memory button 1 or 2 matching
the current remote key number until two
beeps sound. If too much time passes
between releasing SET and pressing 1 or
2, the two beeps will not sound
indicating memory position were not
saved. Repeat Steps 3 and 4 to try again.
5. Repeat Steps 1–4 for the other remote key 1 or 2 using the other 1 or 2 memory
button.
It is recommended to save the preferred
driving positions to both 1 and 2 if you are
the only driver.
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Seats and Restraints 53
To save the common exit seating position to
Bthat is used by all drivers for Manually
Recalling Seating Positions and Auto Seat
Exit Memory Recall features, repeat
Steps 1–4 using
B, the exit button.
Manually Recalling Seating Positions
Press and hold 1, 2, or
Bbutton until the
recall is complete, to recall the positions
previously saved to that button.
Manual Memory recall movement for 1, 2 or
Bbuttons may be initiated and will
complete to the saved memory position if
the vehicle is in or out of P (Park).
Enabling Automatic Recalls
.Seat Entry Memory moves the driver
seat to the selected 1 or 2 position when
the vehicle is started. Select Settings >
Vehicle > Seating Position > Seat Entry
Memory > ON or OFF. See “Auto Seat
Entry Memory Recall” later in this section.
.Seat Exit Memory moves the driver seat
to the preferred exit position of the
B
button when the vehicle is turned off and
the door is opened. Select Settings >
Vehicle > Seating Position > Seat Exit Memory > Select ON or OFF. See
“Auto
Seat Exit Memory Recall” later in this
section.
Auto Seat Entry Memory Recall
Seat Entry Memory will automatically begin
movement to the seating positions of the 1
or 2 button corresponding to remote key
number 1 or 2 detected by the vehicle when:
.The vehicle is turned ON.
.Seating positions have been previously
saved to the same 1 or 2 button. See
“Saving Seating Positions” previously in
this section.
.Seat Entry Memory is enabled. See
“Enabling Automatic Recalls” previously in
this section.
.The vehicle is in P (Park).
Seat Entry Memory Recall will continue if
the vehicle is shifted out of P (Park) prior to
reaching the saved memory position.
If the saved memory seat position does not
automatically recall, verify the recall is
enabled. See “Enabling Automatic Recalls”
previously in this section.
If the memory seat recalls to the wrong
position, remote key number 1 or 2 may not
match the memory button number positions they were saved to. Try the other remote
key or try saving the positions to the other
1 or 2 memory button. See
“Saving Seating
Positions” previously in this section.
Automatic Seat Entry Memory recalls are
only available for remote key numbers 1 and
2. Remote keys 3–8 will not provide Seat
Entry Memory recalls.
Auto Seat Exit Memory Recall
Seat Exit Memory will begin movement to
the seating position of the
B
button when:
.The vehicle is turned off and the driver
door is open or opened within a
short time.
.A seating position has been previously
been saved to the
Bmemory button.
See “Saving Seating Positions” previously
in this section.
.Seat Exit Memory is enabled. See
“Enabling Automatic Recalls” previously in
this section.
.The vehicle is in P (Park).
Seat Exit Memory is not linked to the
remote key. The seating position saved to
Bis used for all drivers.