GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
6 Introduction
1. Tow/Haul Mode (On Some Models). SeeDriver Mode Control 0238.
Automatic Transfer Case Control (If
Equipped). See Four-Wheel Drive 0228.
Driver Mode Control 0238 (If Equipped).
2. Air Vents 0196.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0147.
Windshield Wiper/Washer 0106.
4. Head-Up Display (HUD) 0135 (If
Equipped).
5. Instrument Cluster (Base Level) 0112 or
Instrument Cluster (Uplevel) 0113.
6. Shift Lever. See Automatic Transmission
0 223.
Range Selection Mode. See Manual Mode
0 226.
7. Light Sensor. See Automatic Headlamp
System 0145.
8. Infotainment Controls. See Overview
(Uplevel Radio) 0155 or
Overview (Base Radio) 0154.
9. Upper Glove Box. See Glove Box099. 10. Lower Glove Box. See
Glove Box099.
11. Climate Control Systems 0191 (If
Equipped).
Dual Automatic Climate Control System
0 193 (If Equipped).
12.
XPark Assist Switch (If Equipped). See
Assistance Systems for Parking or Backing
0 253.
5Power Release Tailgate (If
Equipped). See Tailgate024.
|Hazard Warning Flashers 0146.
gTraction Control/Electronic Stability
Control 0236.
-DC/AC Switch. See Power Outlets
0 107.
@Lane Departure Warning (LDW) 0270
(If Equipped).
5Hill Descent Control Switch (If
Equipped). See Hill Descent Control (HDC)
0 237.
jPower Assist Steps 031 (If
Equipped).
LExpress Window Down Button (If
Equipped). See Power Windows 042.
Tow/Haul Mode 0227 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement.
13. Power Outlet (Alternating Current) (If Equipped). See Power Outlets0107.
14. Power Outlets 0107.
15. USB Port 0163.
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0284.
17. ENGINE START/STOP. See Ignition
Positions 0216.
18. Steering Wheel Controls 0156 (If
Equipped).
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0131 or
Driver Information Center (DIC) (Uplevel)
0 133.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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Introduction 9
1.Head-Up Display (HUD) 0135 (If
Equipped).
2. Air Vents 0196.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0147.
Windshield Wiper/Washer 0106.
4. Instrument Cluster (Base Level) 0112 or
Instrument Cluster (Uplevel) 0113.
5. Shift Lever. See Automatic Transmission
0 223.
Range Selection Mode. See Manual Mode
0 226.
6. Infotainment System. See Overview
(Uplevel Radio) 0155 or
Overview (Base Radio) 0154.
7. Light Sensor. See Automatic Headlamp
System 0145.
Vehicle Alarm System. See Vehicle
Security 032.
8. Upper Glove Box. See Glove Box099.
9. Lower Glove Box. See Glove Box099.
10. Upper Glove Box Button. See Glove Box
0 99. 11. Power Release Tailgate (If Equipped). See
Tailgate 024.
Hazard Warning Flashers 0146.
Traction Control/Electronic Stability
Control 0236.
Hill Descent Control Switch (If Equipped).
See Hill Descent Control (HDC) 0237.
Power Assist Steps 031 (If Equipped).
Express Window Down Button (If
Equipped). See Power Windows 042.
Tow/Haul Mode 0227 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement.
12. USB Port 0163.
13. Climate Control Systems 0191 (If
Equipped).
Dual Automatic Climate Control System
0 193 (If Equipped).
Heated and Ventilated Front Seats 054
(If Equipped).
Heated Steering Wheel 0105 (If
Equipped). 14. Front Center Console Storage.
15.
Cupholders 0100.
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0284.
17. ENGINE START/STOP. See Ignition
Positions 0216.
18. Steering Wheel Controls 0156.
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0131 or
Driver Information Center (DIC) (Uplevel)
0 133.
19. Horn 0106.
20. Steering Wheel Adjustment 0105 (Out
of View).
21. Hood Release. See Hood0312.
22. Cruise Control 0239.
Adaptive Cruise Control (Camera) 0241
(If Equipped).
Forward Collision Alert (FCA) System
0 263 (If Equipped).
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
12 Introduction
1.Air Vents 0196.
2. Head-Up Display (HUD) 0135 (If
Equipped).
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0147.
Windshield Wiper/Washer 0106.
4. Instrument Cluster (Base Level) 0112 or
Instrument Cluster (Uplevel) 0113.
5. Shift Lever. See Automatic Transmission
0 223.
Range Selection Mode. See Manual Mode
0 226.
6. Infotainment System. See Overview
(Uplevel Radio) 0155 or
Overview (Base Radio) 0154.
7. Light Sensor. See Automatic Headlamp
System 0145.
Vehicle Alarm System. See Vehicle
Security 032.
8. Upper Glove Box Button. See Glove Box
0 99.
9. Upper Glove Box. See Glove Box099.
10. Lower Glove Box. See Glove Box099. 11.
Climate Control Systems 0191 (If
Equipped).
Dual Automatic Climate Control System
0 193 (If Equipped).
Heated and Ventilated Front Seats 054
(If Equipped).
Heated Steering Wheel 0105 (If
Equipped).
12. Power Release Tailgate (If Equipped). See Tailgate 024.
Hazard Warning Flashers 0146.
Traction Control/Electronic Stability
Control 0236.
Hill Descent Control Switch (If Equipped).
See Hill Descent Control (HDC) 0237.
Power Assist Steps 031 (If Equipped).
Express Window Down Button (If
Equipped). See Power Windows 042.
Tow/Haul Mode 0227 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement. 13. Front Center Console Storage.
14.
USB Port 0163.
15. Cupholders 0100.
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0284.
17. ENGINE START/STOP. See Ignition
Positions 0216.
18. Steering Wheel Controls 0156.
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0131 or
Driver Information Center (DIC) (Uplevel)
0 133.
19. Horn 0106.
20. Hood Release. See Hood0312.
21. Steering Wheel Adjustment 0105 (Out
of View).
22. Cruise Control 0239.
Adaptive Cruise Control (Camera) 0241
(If Equipped).
Forward Collision Alert (FCA) System
0 263 (If Equipped).
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Infotainment System 153
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Overview (Base Radio) . . . . . . . . . . . . . . . . . 154
Overview (Uplevel Radio) . . . . . . . . . . . . . . 155
Steering Wheel Controls . . . . . . . . . . . . . . . 156
Using the System . . . . . . . . . . . . . . . . . . . . . . 157
Software Updates . . . . . . . . . . . . . . . . . . . . . 159
Radio
AM-FM Radio (Base Radio) . . . . . . . . . . . . . 159
AM-FM Radio (Uplevel Radio) . . . . . . . . . . 161
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 162
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 162
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 163
Audio Players
Avoiding Untrusted Media Devices . . . . 163
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Bluetooth Audio (Base Radio) . . . . . . . . . . 163
Bluetooth Audio (Uplevel Radio) . . . . . . . 164
Navigation
Using the Navigation System . . . . . . . . . . 165
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Navigation Symbols . . . . . . . . . . . . . . . . . . . 166
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Global Positioning System (GPS) . . . . . . . 167
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 167
Problems with Route Guidance . . . . . . . . 168
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . 168
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 170
Bluetooth (Pairing and Using a Phonefor Uplevel Radio) . . . . . . . . . . . . . . . . . . . . 171
Bluetooth (Pairing and Using a Phone for Base Radio) . . . . . . . . . . . . . . . . . . . . . . 174
Apple CarPlay and Android Auto (Base Radio) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Apple CarPlay and Android Auto (Uplevel Radio) . . . . . . . . . . . . . . . . . . . . . . 179
Settings
Settings (Base Radio) . . . . . . . . . . . . . . . . . . 181
Settings (Uplevel Radio) . . . . . . . . . . . . . . . 183
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Trademarks and License Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . . . . . 188
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
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Infotainment System 155
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
SeeUSB Port 0163 or
Bluetooth Audio (Base Radio) 0163
or
Bluetooth Audio (Uplevel Radio)
0 164.
3.O(Power)
.Press to turn the power on.
.Press to mute/unmute the system
when on.
.Press and hold to display the
power off screen or the option to
display the power off screen.
.Turn to decrease or increase the
volume.
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. See USB
Port 0163 or
Bluetooth Audio (Base Radio) 0163
or
Bluetooth Audio (Uplevel Radio)
0 164.
5.v
.Press and release to access the
phone display or answer an
incoming call.
Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display to
access the pages of icons.
Managing Home Page Icons 1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position. Move an Icon to Another Page
1. Drag the icon to the edge of the display toward the desired page.
2. Continue dragging and dropping application icons as desired.
Overview (Uplevel Radio)
Infotainment System
The infotainment system is controlled by
using the infotainment display, controls on
the center stack, steering wheel controls,
and voice recognition, if available.
1.{
.Press to go to the Home Page. See
“Home Page” later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
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Infotainment System 157
1. Favorite: When on a radio source, pressto select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. See Bluetooth (Pairing and Using
a Phone for Uplevel Radio) 0171 or
Bluetooth (Pairing and Using a Phone for
Base Radio) 0174 or
Bluetooth (Overview) 0170.
Maps
If equipped, touch the Maps icon to display
the navigation map. See Using the
Navigation System 0165.
Google Assistant
If equipped, touch the Google Assistant icon
to open the Google Assistant app. See Voice
Recognition 0168.
Google Play
If equipped, touch to download some of
your favorite apps in your vehicle.
Downloading apps on Google Play requires
you to sign into a Google Account and have
internet connectivity in your vehicle. Some
third-party apps require a separate account
and, in some cases, a paid subscription for
in-vehicle access.
Settings
Touch the Settings icon to display the
Settings menu. See Settings (Uplevel Radio)
0 183 or
Settings (Base Radio) 0181.
Apple CarPlay
If equipped, touch the Apple CarPlay icon to
activate Apple CarPlay after a supported
device is connected. See Apple CarPlay and
Android Auto (Base Radio) 0177 or
Apple CarPlay and Android Auto (Uplevel
Radio) 0179.
Android Auto
If equipped, touch the Android Auto icon to
activate Android Auto after a supported
device is connected. See Apple CarPlay and
Android Auto (Base Radio) 0177 or
Apple CarPlay and Android Auto (Uplevel
Radio) 0179.
Shortcut Tray
For uplevel radios, the shortcut tray is left
of the display. It shows up to five
applications.
For base radios, the shortcut tray is near the
bottom of the display. It shows up to four
applications.
Infotainment Display Features
Infotainment display features show on the
display when available. When a feature is
unavailable, it may gray out. When a
feature is touched, it may highlight.
Infotainment Gestures
Use the following finger gestures to control
the infotainment system.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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Infotainment System 163
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The multi-band roof antenna may be used
for radio, navigation, and other
communication systems, depending on the
equipped options. To ensure clear reception,
keep the antenna clear of obstructions, suchas snow and ice. If the vehicle has a
sunroof, and it is open, or a roof loaded
with cargo, reception may be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as USB and
mobile devices, consider the source.
Untrusted media devices could contain files
that affect system operation or performance
and should be avoided.
USB Port
The vehicle may be equipped with multiple
USB ports. Ports may also be used for
charging. Music may be played from a
connected USB device.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
(Continued)
Caution (Continued)
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
USB Audio
To play music via USB:
1. On the audio now playing page, touch source and select USB.
2. If there is no device connected, follow the screen prompts to connect the
device.
3. Supported media content will appear on the display.
Bluetooth Audio (Base Radio)
Music may be played from a paired
Bluetooth device. See Bluetooth (Pairing and
Using a Phone for Uplevel Radio) 0171 or
Bluetooth (Pairing and Using a Phone for
Base Radio) 0174 or
Bluetooth (Overview) 0170 for help pairing
a device.
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Infotainment System 177
.Select Answer on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.Pressgon the steering wheel controls.
.Touch Switch on the infotainment display.
.Select Switch on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a
call-waiting call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, press the phone
icon on the Home Page to display the Call
View. While in Call View, touch the call
information of the call on hold to change
calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, select Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, press the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touchbnext to a call to end only
that call.
.Select End on the instrument cluster using
the select control.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
(Base Radio)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is