GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Keys, Doors, and Windows 23
from being forced open. To reset the lock
cylinder, ensure the correct key is fully
inserted into the lock cylinder. Rotate the
key until you feel the lock cylinder click
back into place. Remove the key and
reinsert fully, rotate the key to unlock the
vehicle.
Power Door Locks
Q:Press to lock the doors.
K:Press to unlock the doors.
Delayed Locking
This feature delays the locking of the doors
until five seconds after all doors are closed. When
Qis pressed on the power door lock
switch while the door is open, and the
vehicle is off, a chime will sound three times
indicating delayed locking is active.
The doors will lock automatically
five seconds after all doors are closed. If a
door is reopened before that time, the
five-second timer will reset when all doors
are closed again.
Press
Qon the door lock switch again or
press
Qon the remote key to lock the
doors immediately.
This feature can be programmed. To view
available settings from the infotainment
screen, touch Settings > Vehicle > Power
Door Locks.
Automatic Door Locks
If equipped, the doors will lock
automatically when all doors are closed, the
ignition is on, and the vehicle is shifted out
of P (Park).
If a vehicle door is unlocked, and then
opened and closed, the doors will lock either
when your foot is removed from the brake
or the vehicle speed becomes faster than
13 km/h (8 mph). To unlock the doors:
.PressKon the power door lock switch.
.Shift the transmission into P (Park).
Automatic door locking cannot be disabled.
Automatic door unlocking can be
programmed. To view available settings
from the infotainment screen, touch
Settings > Vehicle > Power Door Locks.
Lockout Protection
If the ignition is on or in accessory mode
and the power door lock switch is pressed
with the driver door open, all the doors will
lock and only the driver door will unlock.
If the vehicle is off and locking is requested
while a door is open, when all doors are
closed the vehicle will check to the Keyless
Access function (if equipped). If an remote
key is detected and the number of remote
keys inside has not reduced, the driver door
will unlock and the horn will chirp three
times.
Lockout Protection can be manually
overridden with the driver door open by
pressing and holding
Qon the power door
lock switch.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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Keys, Doors, and Windows 29
Caution
Do not open the inner tailgate with the
primary tailgate open if there is a hitch
ball or trailer attached. This may damage
the tailgate.
To close the inner tailgate with the primary
tailgate closed, firmly push or pull it upward
until it latches. Pull it back to be sure it is
latched securely.
To close the inner tailgate with the primary
tailgate open:
.Hold the primary tailgate and firmly close
the inner tailgate.
.Raise the inner tailgate so it meets the
primary tailgate and close together at the
same time.
When using the tailgate step as a load stop,
the load must be secured as the load could
shift. See Cargo Tie-Downs 0102.
MultiPro Inner Tailgate Enable/Disable
The MultiPro inner tailgate may be equipped
with an enable/disable feature to prevent
the inner tailgate from being opened when
a hitch or other equipment is installed that
could damage the inner tailgate.
To disable the inner tailgate from opening:
ensure that the remote key is within
1 meter (3 ft) of the rear bumper and then
hold the upper touchpad on the tailgate
handle for up to seven seconds. The tail
lamps will flash to alert you that the inner
gate has been disabled. The inner and outer
tailgate can still be operated like a
traditional tailgate, but the inner gate will
not be able to be opened alone. To enable the inner tailgate function, hold
the upper touchpad on the handle for up to
seven seconds until the tail lamps flash. The
inner tailgate can now be opened separately
from the outer tailgate.
Tailgate Step (Step Mode)
{Warning
To avoid personal injury, keep hands
away from the hinges when operating
the tailgate step.
With the primary and inner tailgates open,
the tailgate step can be lowered to access
the pickup bed.
Using the Step
Caution
When using the tailgate as a step, the
load rating is 170 kg (375 lb), which
includes a person and cargo. Overloading
the tailgate step can cause damage to
the tailgate system.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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Keys, Doors, and Windows 41
Truck Bed Camera Rearview
Mirror
If equipped, this automatic dimming mirror
provides a video image, when activated, to
allow the driver to momentarily check the
pickup bed area contents or to align and
attach a gooseneck or fifth-wheel trailer.
.Push the button at the bottom of the
mirror once to activate the display.
.Push the button a second time to zoom
the camera’s view.
.Push the button a third time to
deactivate the display.
When the vehicle is in R (Reverse) and
button has been pressed, the display will
remain on until the driver deactivates it.
When not in R (Reverse), the video image
will time out after eight seconds.
When in Zoomed Mode, the display features
guidelines to help the driver align the
vehicle when attaching a trailer. Both the
horizontal and vertical guideline’s position
can be adjusted by the driver.
To adjust the position of the horizontal
guideline, press and hold the button for
eight seconds until it starts blinking. Each
subsequent button press scrolls the position
of this line through its range of possible
settings. Once the horizontal guideline is in the
desired location, press and hold the button
for another three seconds and repeat the
above step for the vertical guideline
programing. To readjust the horizontal
location of the guidelines after adjusting the
vertical location, press and hold the button
for three seconds.
After eight seconds since the last button
press, the position of the guidelines is
locked into memory.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
42 Keys, Doors, and Windows
The vehicle aerodynamics are designed to
improve fuel economy performance. This
may result in a pulsing sound when either
rear window is down and the front windows
are up. To reduce the sound, open either a
front window or the sunroof, if equipped.
Power Windows
{Warning
Children could be seriously injured or
killed if caught in the path of a closing
window. Never leave the remote key in a
vehicle with children. When there are(Continued)
Warning (Continued)
children in the rear seat, use the window
lockout switch to prevent operation of
the windows. SeeKeys014.
The power windows work when the ignition
is on, in accessory mode, or when Retained
Accessory Power (RAP) is active. See
Retained Accessory Power (RAP) 0220.
Using the window switch, press to open or
pull to close the window.
The windows may be temporarily disabled if
they are used repeatedly within a
short time.
Window Lockout
With Power Folding Mirrors, Without Similar
This feature stops the rear door passenger
window switches from working except from
the driver position.
Press
2to engage the rear window
lockout feature. The indicator light is on
when engaged.
Press
2again to disengage.
Windows Express Movement
All windows can be opened without holding
the window switch. Press the switch down
fully and quickly release to express open the
window.
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52 Seats and Restraints
Overview
If equipped, the memory seat feature allows
drivers to save their unique driving positions
and a shared exit position. See“Saving
Seating Positions” later in this section. The
saved positions can be recalled manually by
all drivers, see “Manually Recalling Seating
Positions” later in this section, and drivers
with remote key 1 and 2 can also recall
them automatically. See “Auto Seat Entry
Memory Recall” or“Auto Seat Exit Memory
Recall” later in this section. To enable
automatic recalls, turn on Seat Entry
Memory and/or Seat Exit Memory. See
“Enabling Automatic Recalls” later in this
section. The memory recalls may be
canceled at any time during the recall. See
“Cancel Memory Seating Recalls” later in this
section.
Identifying Driver Number
The vehicle identifies the current driver by
their remote key number 1–8. The current
remote key number may be identified by
Driver Information Center (DIC) welcome
message, “You are driver x for memory recalls.”
This message is displayed the first
few times the vehicle is turned on when a
different remote key is used. For Seat Entry
Memory to work properly, save positions to
the 1 or 2 memory button matching the
driver number of this welcome message. To
aid in identifying remote key IDs, it is
recommended to only carry one remote key
when entering the vehicle. Perform the
following if the welcome message is not
displayed:
1. Move all keys and remote keys away from the vehicle.
2. Start the vehicle with another remote key. A DIC welcome message should
display indicating the driver number of
the other remote key. Turn the vehicle
off and remove the other key or remote
key from the vehicle.
3. Start the vehicle with the initial key or remote key. The DIC welcome message
should display the driver number of the
initial remote key. Saving Seating Positions
Read these instructions completely before
saving memory positions.
To save preferred driving positions to
1 and 2:
1. Turn the vehicle on or to accessory mode. A DIC welcome message may
indicate the driver number of the current
remote key. See “Identifying Driver
Number” previously in this section.
2. Adjust all available memory features to the desired driving position.
3. Press and release SET; a beep will sound.
4. Immediately upon releasing SET, press and hold memory button 1 or 2 matching
the current remote key number until two
beeps sound. If too much time passes
between releasing SET and pressing 1 or
2, the two beeps will not sound
indicating memory position were not
saved. Repeat Steps 3 and 4 to try again.
5. Repeat Steps 1–4 for the other remote key 1 or 2 using the other 1 or 2 memory
button.
It is recommended to save the preferred
driving positions to both 1 and 2 if you are
the only driver.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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58 Seats and Restraints
Questions and Answers About Seat Belts
Q: Will I be trapped in the vehicle after acrash if I am wearing a seat belt?
A: You could be— whether you are
wearing a seat belt or not. Your chance
of being conscious during and after a
crash, so you canunbuckle and get out,
is much greater if you are belted.
Q: If my vehicle has airbags, why should I have to wear seat belts?
A: Airbags are supplemental systems only.
They work withseat belts —not instead
of them. Whether or not an airbag is
provided, all occupants still have to
buckle up to get the most protection.
Also, in nearly all states and in all
Canadian provinces, the law requires
wearing seat belts.
Buckle To Drive
If equipped, this feature delays the vehicle
from shifting out of P (Park) when the driver
seat belt is not buckled. The Buckle to Drive
feature must be turned ON in the
infotainment system to work. To turn the
Buckle to Drive feature on or off, select
Settings > Vehicle > Buckle to Drive. See
Teen Driver 0185, if equipped. If the vehicle is on and the brake pedal is
pressed with the vehicle in P (Park) but the
driver seat belt is not buckled, a message
displays in the Driver Information
Center (DIC) and the vehicle will be delayed
from shifting out of P (Park). Buckle the
driver seat belt to clear the message and
shift out of P (Park). Shifting from P (Park)
will be delayed once for each time the
vehicle is started.
For some fleet vehicles, the feature is
always ON and cannot be turned OFF in the
infotainment system. The vehicle will be
delayed from shifting from P (Park) each
time the driver attempts to do so while the
driver seat belt is not buckled. Turning the
vehicle off then on will not change this
condition.
On some models, Buckle to Drive may also
delay shifting out of P (Park) if a front
passenger seat belt is unbuckled. A message
displays in the DIC. Buckle the front
passenger seat belt to shift out of P (Park).
This feature may delay the vehicle from
shifting out of P (Park) if an object, such as
a briefcase, handbag, grocery bag, laptop,
or other electronic device, is on the front
passenger seat. If this happens, remove the
object from the seat or buckle the seat belt
to shift out of P (Park).
If the driver, or on some vehicles, the
present front passenger remains unbuckled,
the DIC message will turn off after several
seconds and the vehicle can be shifted out
of P (Park). See
“Seat Belts”and“Child
Restraints” in the Index for information
about the importance of proper
restraint use.
If the driver seat belt or the front passenger
seat belt is unbuckled when driving, the seat
belt reminder chime and light(s) will come
on. See Seat Belt Reminders 0120. This
feature may not function properly if the
airbag readiness light is on. See Airbag
Readiness Light 0121.
How to Wear Seat Belts Properly
Follow these rules for everyone's protection.
There are additional things to know about
seat belts and children, including smaller
children and infants. If a child will be riding
in the vehicle, see Older Children075 or
Infants and Young Children 076. Review
and follow the rules for children in addition
to the following rules.
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Seats and Restraints 67
Driver Side Crew Cab Shown, Passenger SideDouble and Regular Cabs Similar
The roof-rail airbags for the driver, front
outboard passenger, and second row
outboard passengers are in the ceiling above
the side windows.
{Warning
If something is between an occupant and
an airbag, the airbag might not inflate
properly or it might force the object into
that person causing severe injury or even
death. The path of an inflating airbag
must be kept clear. Do not put anything
between an occupant and an airbag, and (Continued)
Warning (Continued)
do not attach or put anything on the
steering wheel hub or on or near any
other airbag covering.
Do not use seat accessories that block the
inflation path of a seat-mounted side
impact airbag.
Never secure anything to the roof of a
vehicle with roof-rail airbags by routing a
rope or tie‐down through any door or
window opening. If you do, the path of
an inflating roof-rail airbag will be
blocked.
When Should an Airbag Inflate?
This vehicle is equipped with airbags. See
Airbag System064. Airbags are designed to
inflate if the impact exceeds the specific
airbag system's deployment threshold.
Deployment thresholds are used to predict
how severe a crash is likely to be in time
for the airbags to inflate and help restrain
the occupants. The vehicle has electronic
sensors that help the airbag system
determine the severity of the impact.
Deployment thresholds can vary with
specific vehicle design. Frontal airbags are designed to inflate in
moderate to severe frontal crashes to help
reduce the potential for severe injuries,
mainly to the driver's or front outboard
passenger's head and chest.
Whether the frontal airbags will or should
inflate is not based primarily on how fast
the vehicle is traveling. It depends on what
is hit, the direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at different crash
speeds depending on whether the vehicle
hits an object straight on or at an angle,
and whether the object is fixed or moving,
rigid or deformable, narrow or wide.
Frontal airbags are not intended to inflate
during vehicle rollovers, rear impacts,
or many side impacts.
In addition, the vehicle has advanced
technology frontal airbags. Advanced
technology frontal airbags adjust the
restraint according to either crash severity
or occupant interaction.
Seat-mounted side impact airbags are
designed to inflate in moderate to severe
side crashes depending on the location of
the impact. These airbags may also inflate
in some moderate to severe frontal impacts.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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68 Seats and Restraints
Seat-mounted side impact airbags are not
designed to inflate in rollovers or rear
impacts. A seat-mounted side impact airbag
is designed to inflate on the side of the
vehicle that is struck.
Roof-rail airbags are designed to inflate in
moderate to severe side crashes depending
on the location of the impact. In addition,
these roof-rail airbags may inflate during a
rollover or in a severe frontal impact.
Roof-rail airbags are not designed to inflate
in rear impacts. Both roof-rail airbags may
inflate when either side of the vehicle is
struck or if the sensing system predicts that
the vehicle is about to roll over on its side,
or in a severe frontal impact.
In any particular crash, no one can say
whether an airbag should have inflated
simply because of the vehicle damage or
repair costs.
What Makes an Airbag Inflate?
In a deployment event, the sensing system
sends an electrical signal triggering a release
of gas from the inflator. Gas from the
inflator fills the airbag causing the bag to
break out of the cover. The inflator, the
airbag, and related hardware are all part of
the airbag module.For airbag locations, see
Where Are the
Airbags? 066.
How Does an Airbag Restrain?
In moderate to severe frontal collisions, even
belted occupants can contact the steering
wheel or the instrument panel. In moderate
to severe side collisions, even belted
occupants can contact the inside of the
vehicle.
Airbags supplement the protection provided
by seat belts by distributing the force of the
impact more evenly over the
occupant's body.
Rollover capable roof-rail airbags are
designed to help contain the head and chest
of occupants in the outboard seating
positions in the first and second rows. The
rollover capable roof-rail airbags are
designed to help reduce the risk of full or
partial ejection in rollover events, although
no system can prevent all such ejections.
But airbags would not help in many types
of collisions, primarily because the
occupant's motion is not toward those
airbags. See When Should an Airbag Inflate?
0 67. Airbags should never be regarded as
anything more than a supplement to seat
belts.What Will You See after an
Airbag Inflates?
After frontal and seat-mounted side impact
airbags inflate, they quickly deflate, so
quickly that some people may not even
realize the airbags inflated. Roof-rail airbags
may still be at least partially inflated for
some time after they inflate. Some
components of the airbag module may be
hot for several minutes. For location of the
airbags, see
Where Are the Airbags? 066.
The parts of the airbag that come into
contact with you may be warm, but not too
hot to touch. There may be some smoke
and dust coming from the vents in the
deflated airbags. Airbag inflation does not
prevent people from leaving the vehicle.
{Warning
When an airbag inflates, there may be
dust in the air. This dust could cause
breathing problems for people with a
history of asthma or other breathing (Continued)