GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
300 Driving and Operating
If trailer dimensions are out of range, this
feature will be unavailable.
Status View
If a trailer is connected, the Status view
shows status information for the active
trailer profile.
If no trailer is connected, the Status view
shows the last trailer profile with a status of
Not Connected.
The Status view shows:
.Lights
.Tires
.Maintenance
.Cameras
.Checklists
.Weight
.Towing AssistScroll right or left to see more options.
Each section shows high level status
information for the feature. Selecting a
section will open up a new screen with
additional information and/or options.
Selecting a camera view will open up a new
screen to preview the camera image. The
status view displays mileage and fuel
economy information.
Lights
This view displays the names of the trailer
connector pins, a graphic of the trailer
connector, and a graphic of the back of the
trailer.
Any connector pin that failed will be amber
color, and the location of the corresponding
connection will be highlighted on the
graphic of the back of the trailer.
If a trailer connection is detected without
any faults, the view will display No Issues
Found.
When a trailer is connected, the Trailering
App detects the trailer connection using the
Stop/Turn Signal lighting circuits and alerts
the driver by requesting a trailer profile
setup through the Trailering App on the
infotainment screen. If a default trailer
profile is selected, the Trailering App will not
display a Trailer Detection Alert to the user
when a trailer is connected.
When a trailer is connected and the vehicle
is off, the Trailering App will periodically
pulse the lighting circuits of the trailer to
verify it is still connected. The trailer lights
may periodically flash as a result of this
trailer connection detection. These flashes
may be more visible in dark ambient light
environments. The flashing or flickering
lights are a normal condition and the
Trailering App has built-in protections to
prevent the battery from draining. When
Theft Alert is enabled, the frequency and
pattern of this flashing will change.
If a connected trailer becomes disconnected,
a message about the trailer disconnect will
appear on the Driver Information Center
(DIC) immediately (if vehicle is on) or the
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
302 Driving and Operating
tires were rotated or if the tire pressure
sensors in the tires were replaced for this
Trailer Profile. The vehicle will need to
relearn the tire sensors and their locations.
See“Trailer Tire Pressure Setup” previously
in this section.
Touch Edit Target Pressure to change the
recommended tire pressure for the trailer
tires. This will change the number at which
the vehicle displays alerts related to trailer
tire pressure.
Maintenance
Touch to view a list of maintenance
reminders for the Trailer Profile.
The Maintenance Status view displays
reminders for the Trailer Profile. Touch a
reminder to view, reset, delete, or edit it. Resetting a reminder will reset the time and
mileage values for the reminder. The
progress bar turns yellow when the
maintenance item reaches 90% complete.
The progress bar turns red when the
maintenance item reaches 100% complete.
Touch New Reminder to add a new
maintenance reminder.
Suggested reminders that were previously
set will not appear. Suggested reminders
that have not been set have empty boxes
next to them. The maximum number of
reminders is 50.
Maintenance Notifications
Touch Reset to reset time and mileage
values for the reminder.
Touch Remind Me Later to delay the
reminder.
If an Upcoming Alert (90%) is dismissed, it
will not appear again.
If a Maintenance Due Alert (100%) is
dismissed, it will appear when the vehicle is
turned off and back on again.
Always follow all of the maintenance
instructions that came with your trailer.
Cameras
This view shows a preview of the selected
camera view. Touch X to exit the preview.
Touch the camera icon to open the
camera app.
Checklist View
This view shows the recommended steps to
take before towing a trailer.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Driving and Operating 303
Touch the box next to each item if that step
has been completed.
Touch
4to access a detailed view of each
step. Within each detailed view, touch Next
and Previous to navigate between steps.
Touch Clear All to clear the completed
statuses from all items in the current
checklist.
Custom Checklist Items
For each of the Trailer Profile checklists,
there is an option to create custom items to
view in the checklist. The custom item will
appear at the bottom of the checklist.
Guest Trailer and No Trailer Connected
If a Guest Trailer Profile is active, or if no
trailer is connected, the checklist will show
all of the checklists associated with Custom
Trailer Profiles in addition to default
checklist.
Weight
Touch to turn on or off the Gross Combined
Weight (GCW).
When on, an alert may be presented when
the combined weight of the vehicle and
trailer may exceed the vehicle’s Gross Combined Weight Rating (GCWR). For more
information on the GCW Alert, see
Trailer
Towing 0280.
Towing Assist
A trailer should be connected to complete
this portion of profile setup.
Touch to set up towing assist features for
the Trailer Profile. See "Towing Assist" for
details on the setup.
Guest Trailer Status View
If the Guest Trailer Profile is active, the
Status view shows:
.Lights
.Cameras
.Checklist
.Weight
Scroll right or left to see more options.
The Trailer Status view displays mileage and
fuel economy information. Mileage and fuel
economy will reset after the trailer
disconnects.
Accessory/No Trailer Status View
If the Accessory/No Trailer profile is active,
trailer status information is not available.
Trailers View
Touch the trailer profile icon/name in the
Status View to view, activate, create, edit,
or delete Trailer Profiles.
If a trailer is connected, touch the Trailer
Profile name to activate a Trailer Profile.
There can be up to five Custom Trailer
Profiles on the vehicle.
The Custom Trailer Profiles and Guest Trailer
are in order of the most frequently used.
The Accessory/No Trailer profile is shown
below the Custom Trailer Profiles and Guest
Trailer Profile.
Guest Trailer
If the Guest Trailer Profile is the active
Trailer Profile, trailer detection, lights/
connections status, theft, and the Tow/Haul
reminder alerts can be sent. The system will
not track total mileage or fuel economy, but
the system will track trip mileage and fuel
economy if the Guest Trailer Profile is active.
The TTPMS or maintenance reminders
cannot be set up for a Guest Trailer Profile.
The Guest Trailer Profile cannot be edited.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Driving and Operating 305
On the pop-up, touch Remove to remove the
Trailer Profile from the vehicle. Touch Cancel
to dismiss the pop-up and return to the
previous view.
Remove is displayed if there is a connected
OnStar plan active with the vehicle.
Removing a trailer profile will remove the
profile from the vehicle but the profile will
still be associated with the user account.
However, if there is not a connected OnStar
plan, then the remove button will read
DELETE and the profile will be deleted
permanently.
Set as Default Trailer
Touch Set as Default Trailer to select the
current profile as default.
The default Trailer profile will be
automatically selected each time a new
connection is detected. The Trailer Detection
Alert will no longer appear.
If this setting is turned off, the current
trailer profile is not the default trailer.GCW Alerts
Touch GCW Alert to turn on/off the GCW
Alert for the selected profile. These alerts
are based on the Trailer Profile, so the
settings for each Trailer Profile must be
turned on or off.
Turn this setting off to not receive GCW
Alerts in the DIC when that Trailer Profile is
active.
Maintenance Alerts
Touch Maintenance Alert to turn on/off
Maintenance Alerts for the selected profile.
These alerts are based on the Trailer Profile,
so the settings for each Trailer Profile must
be turned on or off.
All Maintenance Alerts for that active Trailer
Profile will be received when the setting
is on.
Turn this setting off to dismiss Maintenance
Alerts when that Trailer Profile is active.
Theft Alert
Theft alert can be set if a trailer is
connected and the alert is enabled. When
the trailer is disconnected and the vehicle is
off, an alarm will sound.Touch Theft Alert to turn on/off Theft Alerts
for the selected profile. These alerts are
based on the Trailer Profile, so the settings
for each Trailer Profile must be turned on
or off.
A smartphone will receive a notification that
the trailer related to the selected Trailer
Profile is disconnected from the vehicle,
if the setting is on for the active Trailer
Profile, the vehicle has an OnStar or
connected service plan and the smartphone
number has been added to the account for
this notification.
If the setting is turned off for a given Trailer
Profile, the smartphone will not receive this
security notification even if the Trailer
Profile is active.
Tow/Haul Mode Reminder
This is a reminder to turn on the Tow/Haul
Mode when towing a trailer. See
Driver
Mode Control 0238.
Touch Tow/Haul Mode Reminder to turn
on/off Tow/Haul Mode reminders for the
selected profile. These alerts are based on
the Trailer Profile, so the settings for each
Trailer Profile must be turned on or off.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
310 Vehicle Care
Towing the Vehicle
Transporting a Disabled Vehicle . . . . . . . 379
Recreational Vehicle Towing . . . . . . . . . . . 380
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM parts
and GM-trained and supported service
people.
Genuine GM parts have one of these marks:
California Perchlorate Materials
Requirements
Certain types of automotive applications,
such as airbag initiators, seat belt
pretensioners, and lithium batteries
contained in electronic keys, may contain
perchlorate materials. Perchlorate Material–
special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, Advanced Driver
Assistance Systems, and electronic systems
like antilock brakes, traction control, and
stability control. These accessories or
modifications could even cause malfunction
or damage not covered by the vehicle
warranty.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Vehicle Care 311
Caution
When adding accessories or other
equipment after the purchase of your
vehicle, ensure you are not exceeding the
vehicle axle weight ratings or overall
weight ratings. Overloading the vehicle
may cause damage. Repairs would not be
covered by the vehicle warranty. Do not
overload the vehicle. SeeVehicle Load
Limits 0210 and
Trailer Towing 0280 for those specific
weight ratings.
Damage to suspension components caused
by modifying vehicle height outside of
factory settings will not be covered by the
vehicle warranty.
Damage to vehicle components resulting
from modifications or the installation or use
of non-GM certified parts, including control
module or software modifications, is not
covered under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts. GM Accessories are designed to complement
and function with other systems on the
vehicle. See your dealer to accessorize the
vehicle using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 073.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work. If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see
Publication Ordering
Information 0413.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 73.
If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See Remote Vehicle Start 021.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 400.
Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
322 Vehicle Care
If the decision is made not to lift the hood
when this warning appears, get service help
right away. SeeRoadside Assistance Program
0 408.
If the decision is made to lift the hood,
make sure the vehicle is parked on a level
surface.
Check to see if the engine cooling fans are
running. If the engine is overheating, the
fans should be running. If they are not, do
not continue to run the engine and have the
vehicle serviced.
If the engine or transmission detects an
impending hot fluid condition, then the
transmission may force upshifts to limit
temperatures. Downshifts may also be
prevented in this instance. Normal operation
may continue unless the display indicates
there is a hot condition and engine should
be idled.If Steam is Coming from the Engine
Compartment
{Warning
Steam and scalding liquids from a hot
cooling system are under pressure.
Turning the pressure cap, even a little,
can cause them to come out at high
speed and you could be burned. Never
turn the cap when the cooling system,
including the pressure cap, is hot. Wait
for the cooling system and pressure cap
to cool.
If No Steam is Coming from the Engine
Compartment
The ENGINE OVERHEATED STOP ENGINE or
the ENGINE OVERHEATED IDLE ENGINE
message, along with a low coolant
condition, can indicate a serious problem.
If there is an engine overheat warning, but
no steam is seen or heard, the problem may
not be too serious. Sometimes the engine
can get a little too hot when the vehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic.
.Tows a trailer; see Trailer Towing0280.
If the ENGINE OVERHEATED STOP ENGINE or
the ENGINE OVERHEATED IDLE ENGINE
message appears with no sign of steam, try
this for a minute or so: 1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the highest fan
speed. Open the windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or N (Neutral) and
let the engine idle.
If the temperature overheat gauge is no
longer in the overheat zone or an overheat
warning no longer displays, the vehicle can
be driven. Continue to drive the vehicle
slowly for about 10 minutes. Keep a safe
vehicle distance from the vehicle in front.
If the warning does not come back on,
continue to drive normally and have the
cooling system checked for proper fill and
function.
If the warning continues, pull over, stop, and
park the vehicle right away.
If there is still no sign of steam and the
vehicle is equipped with an engine driven
cooling fan, push down the accelerator until
the engine speed is about twice as fast as
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Vehicle Care 323
normal idle speed for at least five minutes
while the vehicle is parked. If the warning is
still there, turn off the engine and get
everyone out of the vehicle until it
cools down.
If there is no sign of steam, idle the engine
for five minutes while parked. If the warning
is still displayed, turn off the engine until it
cools down.
Overheated Engine Protection
Operating Mode
If an overheated engine condition exists and
the ENGINE POWER IS REDUCED message
displays, an overheat protection mode which
alternates firing groups of cylinders helps to
prevent engine damage. In this mode, a loss
in power and engine performance will be
noticed. This operating mode allows the
vehicle to be driven to a safe place in an
emergency. Driving extended distances
and/or towing a trailer in the overheat
protection mode should be avoided.
If the engine or transmission detects an
impending hot fluid condition, then the
transmission may force upshifts to limit
temperatures. Downshifts may also be
prevented in this instance. Normal operationmay continue unless the display indicates
there is a hot condition and engine should
be idled.
Caution
After driving in the overheated engine
protection operating mode, the engine oil
will be severely degraded. Any repairs
performed before the engine is cool may
cause engine damage. Allow the engine
to cool before attempting any repair.
Repair the cause of coolant loss, change
the oil, and reset the oil life system. See
Engine Oil
0314.
Engine Fan
If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement.
The vehicle has a clutched engine cooling
fan. When the clutch is engaged, the fan
spins faster to provide more air to cool the
engine. In most everyday driving conditions,
the fan is spinning slower and the clutch is
not fully engaged. This improves fuel
economy and reduces fan noise. Under
heavy vehicle loading, trailer towing, and/or
high outside temperatures, the fan speed
increases as the clutch more fully engages, so an increase in fan noise may be heard.
This is normal and should not be mistaken
as the transmission slipping or making extra
shifts. It is merely the cooling system
functioning properly. The fan will slow down
when additional cooling is not required and
the clutch partially disengages.
This fan noise may be heard when starting
the engine. It will go away as the fan clutch
partially disengages.
Power Steering Fluid
The power steering fluid reservoir is in the
engine compartment on the driver side of
the vehicle. See
Engine Compartment
Overview 0313 for reservoir location.
When to Check Power Steering Fluid
It is not necessary to regularly check power
steering fluid unless there is a leak
suspected in the system or an unusual noise