GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
382 Vehicle Care
{Warning
To avoid death, serious injury,
or property damage, before dinghy
towing the vehicle, always disconnect and
secure the negative battery cable and
cover the negative battery post and cable
with a non-conductive material. If the
battery is left connected or the battery
cable contacts the post, the Electric
Parking Brake may activate during
towing, which could cause a crash.
8. Disconnect the negative (–) battery cable. See “Negative Battery Cable
Disconnection” inBattery - North
America 0327.
9. Shift the transmission to P (Park).
Caution
If the steering column is locked, vehicle
damage may occur.
10. Move the steering wheel to make sure the steering column is unlocked.
11. Keep the remote key outside of the vehicle and manually lock the doors.
Access the vehicle by using the key in
the door lock. See Door Locks022. Disconnecting the Towed Vehicle
Before disconnecting from the tow vehicle:
1. Park on a level surface. Secure the vehicle with wheel blocks.
2. Reconnect the negative (–) battery. See Battery - North America 0327.
3. Turn on the vehicle. With your foot off the brake pedal, press and hold ENGINE
START/STOP for five seconds until the
green light comes on in the button. See
Ignition Positions 0216.
4. Set the parking brake. See Electric
Parking Brake 0234.
5. Disconnect from the tow vehicle.
6. Shift the transmission to N (Neutral).
7. Shift the transfer case to 2
m(Two-Wheel
Drive High). When the shift to 2
m
(Two-Wheel Drive High) is complete, the
light in the instrument cluster will stop
flashing and stay lit. See
Four-Wheel-Drive Light 0125.
8. Start the engine. Check that the vehicle is in 2
m(Two-Wheel Drive High) by
starting the engine and shifting the
transmission to D (Drive) and then to
R (Reverse). There should be movement
of the vehicle while shifting. 9. Shift the transmission to P (Park) and
turn off the vehicle.
10. Release the parking brake and remove the wheel blocks.
11. Reset any lost presets.
The outside temperature display will
default to 0 °C (32 °F) but will reset with
normal usage.
Dolly Towing
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Service and Maintenance 397
Windshield and Wipers
.Visual inspection
Battery
.Battery visual inspection
.Battery test results
.Battery cables and connections
Systems, Fluids, and Visible Leak
Inspection
.Engine oil
.Transmission
.Drive axle
.Transfer case
.Engine cooling system
.Power steering, if equipped
.Fuel system
.Windshield washer fluid
Tire Inspection
.Tire pressure, tread depth, and wear
.Rotation, if applicable
.Alignment check, optional
.Reset tire pressure monitor
.Check tire sealant expiration date,
if equipped
.Check spare tire, if equipped
Brakes
.Check brake system
Visible and Functional Inspections
.Seat belt components
.Exhaust system
.Accelerator pedal
.Passenger compartment air filter,
if equipped
.Engine air filter
.Hoses
.Belts
.Shocks and struts
.Steering components
.Axle boots or driveshaft and u-joints
.Compartment lift struts, if equipped
.Floor mats secured, no interference with
pedals
.Horn
.Ignition lock, if equipped
.Starter switch
.Evaporative control system
Lubricate
.Chassis components
Special Application Services
.Vehicles with Dual Wheels: Check dual
wheel nut torque at 160, 1 600, and
10 000 km (100, 1,000, and 6,000 mi) of
driving. Repeat this service whenever a
tire/wheel is serviced or removed.
.Severe Commercial Use Vehicles Only:
Lubricate chassis components every oil
change.
.Have underbody flushing service
performed. See “Underbody Maintenance”
in Exterior Care 0383.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Customer Information 409
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and GMC reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and GMC
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest GMC dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Diesel fuel delivery may be
restricted. Propane and other fuels are
not provided through this service.
.Lock-Out Service: Vehicle registration is
required.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
OnStar 417
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 417
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 419
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.gmc.com/learn or
press
Q.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
418 OnStar
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
OnStar 421
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. SeeAdd-On
Electrical Equipment 0306. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR
(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid
for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
426 Index
Assistance Program, Roadside . . . . . . . . . . . . 408
Assistance SystemsAdvanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Automatic EmergencyBraking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 265
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Front Pedestrian Braking (FPB) . . . . . . . . . 266
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 268
Lane Departure Warning (LDW) . . . . . . . . 270
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Parking and Backing . . . . . . . . . . . . . . . . . . . 253
Rear Cross Traffic Alert (RCTA) . . . . . . . . . 263
Rear Vision Camera (RVC) . . . . . . . . . . . . . . 253
Surround Vision System . . . . . . . . . . . . . . . 254
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . 163, 164
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 37
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Emergency Braking (AEB) DisabledLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Headlamp System . . . . . . . . . . . . . . . . . . . . . 145
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . 317
Transmission Shift Lock Control Function Check . . . . . . . . . . . . . . . . . . . . . . . 330 Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 226
Auxiliary Roof Mounted Lamp . . . . . . . . . . . . . . . . . . . 148
Avoiding Untrusted Media Devices . . . . . . . 163
Axle Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
B
BatteryExterior Lighting Battery Saver . . . . . . . . 152
Load Management . . . . . . . . . . . . . . . . . . . . . 152
Power Protection . . . . . . . . . . . . . . . . . . . . . . 152
Battery - North America . . . . . . . . . . . . .327, 376
Blade Replacement, Wiper . . . . . . . . . . . . . . . . 331
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . . . .37
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163, 164
Overview . . . . . . . . . . . . . . . . . . . . . . 170, 171, 174
Brake
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . 325
System Warning Light . . . . . . . . . . . . . . . . . 124
Brake Pad Life System . . . . . . . . . . . . . . . . . . . 325
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Brakes (cont'd)
Electric Parking Brake . . . . . . . . . . . . . . . . . . 234
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 Automatic Emergency (AEB) . . . . . . . . . . . 265
Front Pedestrian (FPB) System . . . . . . . . . 266
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 216
Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . 333 Center High-Mounted Stoplamp(CHMSL) and Cargo Lamp . . . . . . . . . . . . 335
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 333
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 333
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 333
License Plate Lamps . . . . . . . . . . . . . . . . . . . 335
Taillamps, Turn Signal, Stoplamps, and Back-up Lamps . . . . . . . . . . . . . . . . . . 334
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 360
C
Calibration Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
California Perchlorate Materials Requirements . . . 310
California Proposition 65 Warning . . . . . 1, 376
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 253
Truck Bed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Index 429
Engine (cont'd)Running While Parked . . . . . . . . . . . . . . . . . 223
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 284
Event Data Recorders . . . . . . . . . . . . . . . . . . . . .415
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Extended Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .35
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . 222
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 63
Exterior Cargo Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Lamp Controls . . . . . . . . . . . . . . . . . . . . . . . . . 143
Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 145
Lighting Battery Saver . . . . . . . . . . . . . . . . . 152
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Filter Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 318
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Flashers, Hazard Warning . . . . . . . . . . . . . . . . 146
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Floor Console
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391 Fluid
Automatic Transmission . . . . . . . . . . . . . . . . 317
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Power Steering . . . . . . . . . . . . . . . . . . . . . . . . 323
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Fog Lamp Light Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . 228, 329
Four-Wheel-Drive Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Heated and Ventilated Seats . . . . . . . . . . . . 54
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Economy, Driving for Better . . . . . . . . . . . 199
Filling a Portable Fuel Container . . . . . . . 276
Filling the Tank . . . . . . . . . . . . . . . . . . . . 273, 275
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 272
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Low Fuel Warning Light . . . . . . . . . . . . . . . 129 Fuel (cont'd)
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 272
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 272
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 375
Fuses Engine Compartment Fuse Block . . . . . . . 337
Fuses and Circuit Breakers . . . . . . . . . . . . . 337
Instrument Panel Fuse Block . . . . . . 341, 342
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . 140
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Gauges Engine Coolant Temperature . . . . . . . . . . . . 118
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 117
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Transmission Temperature . . . . . . . . . . . . . . 119
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Warning Lights and Indicators . . . . . . . . . . 111
General Information
Service and Maintenance . . . . . . . . . . . . . . 393
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276