GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
170 Infotainment System
Phone Assistant Voice Recognition
While a device is connected via Bluetooth,
Android Auto, or CarPlay, press and hold
g
on the steering wheel controls to pass
through and launch the Voice Assistant on
the connected mobile phone (e.g, Google
assistant, Siri, etc.).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices to:
.Place and receive calls in a
hands-free mode.
.Share the device’s address book or
contact list with the vehicle.
.Stream audio (music, podcasts).
.Notify receipt of text messages.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used while the
vehicle is on or in accessory mode. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See Online
Account 0407 for more information about
compatible mobile devices.
Controls
Use the controls on the infotainment display
and the steering wheel to operate the
Bluetooth system. Steering Wheel Controls
g:
Press and release to answer incoming
calls on your connected Bluetooth mobile
device. Press and hold for mobile device
assistant.
c: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0157.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume controls for the infotainment
system. The adjusted volume level remains
in memory for later calls. The volume
cannot be lowered beyond a certain level.
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Infotainment System 183
Settings (Uplevel Radio)
To access the Settings menus:1. Touch Settings on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
Sto go back.
The Settings menu may contain the
following:
Connections
The menu may contain the following:
Phones
Allows connecting to a different cell phone
or mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
Shows connected and available Wi-Fi
networks. Wi-Fi Hotspot
Allows adjustment of different Wi-Fi
features.
Vehicle-to-Phone Sharing
Trusted Device
Allows for setting a phone as your trusted
device to establish a secure communication
channel between your phone and vehicle
that enables convenient features like instant
profile unlocking and account sign in. When
nearby, your trusted device is recognized
automatically via a unique Bluetooth
connection. Requires the MyBrand
mobile app.
Vehicle
The menu may contain the following:
Teen Driver
See
Teen Driver 0185.
Rear Seat Reminder
Allows for a chime and a message when the
rear door has been opened before or during
operation of the vehicle. Buckle to Drive
This feature can prevent shifting out of Park
when the driver, and if applicable the front
passenger, seat belt is not buckled. See
Buckle To Drive
058.
Climate and Air Quality
Adjusts different climate settings.
Collision/Detection Systems
Adjusts different driver assistance system
settings.
Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings.
Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Ride Height
Adjusts different ride height settings.
Power Assist Steps
Adjusts different running board settings.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
198 Driving and Operating
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . 199
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 199
Defensive Driving . . . . . . . . . . . . . . . . . . . . . 200
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . 200
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 200
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 202
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 202
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 203
Driving on Wet Roads . . . . . . . . . . . . . . . . . 206
Hill and Mountain Roads . . . . . . . . . . . . . . 207
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 207
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 209
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 210
Truck-Camper Loading Information . . . . . 214
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 216
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 216
Starting the Engine . . . . . . . . . . . . . . . . . . . . 218
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 219
Retained Accessory Power (RAP) . . . . . . . 220
Vehicle Shutdown . . . . . . . . . . . . . . . . . . . . . 220
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . 220
Shifting out of Park . . . . . . . . . . . . . . . . . . . . 221
Parking over Things That Burn . . . . . . . . . 222Extended Parking . . . . . . . . . . . . . . . . . . . . . . 222
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 222
Running the Vehicle While Parked . . . . . 223
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 223
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 226
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 227
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 228
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . 233
Electric Parking Brake . . . . . . . . . . . . . . . . . . 234
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 235
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Hill Descent Control (HDC) . . . . . . . . . . . . . 237
Driver Mode Control . . . . . . . . . . . . . . . . . . . 238
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . 239
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 239
Adaptive Cruise Control (Camera) . . . . . . 241
Advanced Driver Assistance Systems
Advanced Driver Assistance Systems . . . 252
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Rear Vision Camera (RVC) . . . . . . . . . . . . . . 253
Surround Vision System . . . . . . . . . . . . . . . 254
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Assistance Systems for Driving . . . . . . . . 263
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 265
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 268
Lane Departure Warning (LDW) . . . . . . . 270
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 272
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 272
Fuels in Foreign Countries . . . . . . . . . . . . . 272
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 272
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . 272
Filling the Tank (Pickup Models) . . . . . . . 273
Filling the Tank (Chassis Cab and Box Delete Models) . . . . . . . . . . . . . . . . . . . . . . 275
Filling a Portable Fuel Container . . . . . . . 276
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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200 Driving and Operating
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 057.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious —or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control a
vehicle while driving.
Braking
Braking action involves perception time and
reaction time. Deciding to push the brake
pedal is perception time. Actually doing it is
reaction time.
Average driver reaction time is about
three-quarters of a second. In that time, a
vehicle moving at 100 km/h (60 mph) travels
20 m (66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind include:
.Keep enough distance between you and
the vehicle in front of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops or a brake fault
occurs, the brakes may lose power assist.
More effort will be required to stop the
vehicle. It may take longer to stop.
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Driving and Operating 201
Steering
Caution
To avoid damage to the steering system,
do not drive over curbs, parking barriers,
or similar objects at speeds greater than
3 km/h (1 mph). Use care when driving
over other objects such as lane dividers
and speed bumps. Damage caused by
misuse of the vehicle is not covered by
the vehicle warranty.
Hydraulic Power Steering (2500/3500
Series)
(2500/3500 Series–All Regular Cab, Double
Cab/Crew Cab with Base Interior)
The power steering system may require
maintenance. See Power Steering Fluid
0 323.
If power steering assist is lost because the
engine stops or the system malfunctions,
the vehicle can be steered but may require
increased effort. See your dealer.
(2500/3500 Series –Double Cab/Crew Cab
with Uplevel Interior)
The vehicle has a power steering system
that varies the amount of effort required to
steer the vehicle. Less steering effort is
required at slower speeds. At faster speeds,
the required steering effort increases. The
system helps the steering wheel return to
center at low speeds. Pressing the Tow/Haul
mode button adjusts steering effort for
driving conditions described in Tow/Haul
Mode 0227.
The power steering system may require
maintenance. See Power Steering Fluid
0 323. If power steering assist is lost because the
engine stops or the system malfunctions,
the vehicle can be steered but may require
increased effort. See your dealer.
{Warning
Do not hold the brake pedal and press
the accelerator pedal at the same time.
Damage may occur to the power steering
and power brake systems which could
lead to reduced performance, up to and
including loss of steering and brake
assist.
Caution
Do not hold the steering wheel at full
rotation for more than 15 seconds and/or
at an elevated RPM. Damage may occur
to the power steering system and there
may be loss of power steering assist.
Curve Tips
.Take curves at a reasonable speed.
.Reduce speed before entering a curve.
.Maintain a reasonable steady speed
through the curve.
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Driving and Operating 217
near a strong radio antenna signal causing
interference to the Keyless Access system.
SeeRemote Key Operation 015.
To shift out of P (Park), the vehicle must be
on and the brake pedal must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the vehicle will
turn off, and Retained Accessory Power (RAP)
will remain active. See Retained Accessory
Power (RAP) 0220.
If the vehicle is not in P (Park), the vehicle
will return to accessory mode and display
the message SHIFT TO PARK in the Driver
Information Center (DIC). When the vehicle is
shifted into P (Park), the vehicle will turn off. The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and driver door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Unless an emergency exists, do not turn the
engine off when the vehicle is moving. This
will cause a loss of power assist in the brake
and steering systems and disable the
airbags.
If the vehicle must be shut off in an
emergency:
1. If the vehicle cannot be pulled over, and must be shut off while driving, press and
hold ENGINE START/STOP button for
longer than two seconds, or press twice
in five seconds.
2. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force. 3. Shift the vehicle to N (Neutral). This can
be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
4. Come to a complete stop, shift to P (Park), and make sure engine is off.
The shift lever must be in P (Park) to
turn the vehicle off.
5. Set the parking brake. See Electric
Parking Brake 0234.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Accessory Mode (Amber Indicator Light) :
This mode allows some electrical accessories
to be used when the engine is off.
With the vehicle off, pressing the ENGINE
START/STOP button one time without the
brake pedal applied will place the vehicle in
accessory mode.
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Driving and Operating 235
If the EPB is applied while the vehicle is
moving, the vehicle will decelerate as long
as the switch is pressed. If the switch is
pressed until the vehicle comes to a stop,
the EPB will remain applied.
The vehicle may automatically apply the EPB
in some situations when the vehicle is not
moving. This is normal, and is done to
periodically check the correct operation of
the EPB system, or at the request of other
safety functions that utilize the EPB.
If the EPB fails to apply, block the rear
wheels to prevent vehicle movement.
EPB Release
To release the EPB:1. Turn the ignition on or to accessory mode.
2. Apply and hold the brake pedal.
3. Press the EPB switch momentarily.
The EPB is released when the red parking
brake status light is off.
If the amber service parking brake warning
light is on, release the EPB by pressing and
holding the EPB switch. Continue to hold the
switch until the red parking brake status
light is off. If either light stays on after
release is attempted, see your dealer.
Caution
Driving with the parking brake on can
overheat the brake system and cause
premature wear or damage to brake
system parts. Make sure that the parking
brake is fully released and the brake
warning light is off before driving.
If you are towing a trailer and parking on a
hill, see Driving Characteristics and Towing
Tips 0276.
Automatic EPB Release
The EPB will automatically release if the
vehicle is running, placed into gear, and an
attempt is made to drive away. Avoid rapid
acceleration when the EPB is applied, to
preserve parking brake lining life.
Brake Assist
Brake Assist detects rapid brake pedal
applications due to emergency braking
situations and provides additional braking to
activate the Antilock Brake System (ABS) if
the brake pedal is not pushed hard enough
to activate ABS normally. Minor noise, brake
pedal pulsation, and/or pedal movement
during this time may occur. Continue to apply the brake pedal as the driving
situation dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature. HSA does
not replace the need to pay attention
and drive safely. You may not hear or
feel alerts or warnings provided by this
system. Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See
Defensive Driving
0 200.
When the vehicle is stopped on a grade, Hill
Start Assist (HSA) prevents the vehicle from
rolling in an unintended direction during the
transition from brake pedal release to
accelerator pedal apply. The brakes release
when the accelerator pedal is applied. If the
accelerator pedal is not applied within a few
minutes, the Electric Parking Brake will
apply. The brakes may also release under
other conditions. Do not rely on HSA to hold
the vehicle.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
252 Driving and Operating
Cleaning the Sensing System
The camera sensor on the windshield behind
the rearview mirror can become blocked by
snow, ice, dirt, mud, or debris. This area
needs to be cleaned for ACC to operate
properly.
The vehicle headlamps may need to be
cleaned due to dirt, snow, or ice. Objects
that are not illuminated correctly may be
difficult to detect.
If ACC will not operate, regular cruise control
may be available. See“Switching Between
ACC and Regular Cruise Control” previously
in this section. Always consider driving
conditions before using either cruise control
system.
For cleaning instructions, see “Washing the
Vehicle” underExterior Care 0383.
Advanced Driver Assistance
Systems
This vehicle may have features that work
together to help avoid crashes or reduce
crash damage while driving, backing, and
parking. Read this entire section before
using these systems.
{Warning
Do not rely on the Driver Assistance
Systems. These systems do not replace
the need for paying attention and driving
safely. You may not hear or feel alerts or
warnings provided by these systems.
Failure to use proper care when driving
may result in injury, death, or vehicle
damage. See Defensive Driving 0200.
Under many conditions, these systems
will not:
.Detect children, pedestrians, bicyclists,
or animals.
.Detect vehicles or objects outside the
area monitored by the system.
.Work at all driving speeds.
.Warn you or provide you with enough
time to avoid a crash.
.Work under poor visibility or bad
weather conditions.
.Work if the detection sensor is not
cleaned or is covered by ice, snow,
mud, or dirt. (Continued)
Warning (Continued)
.Work if the detection sensor is
covered up, such as with a sticker,
magnet, or metal plate.
.Work if the area surrounding the
detection sensor is damaged or not
properly repaired.
Complete attention is always required
while driving, and you should be ready to
take action and apply the brakes and/or
steer the vehicle to avoid crashes.
Audible or Safety Alert Seat
Some driver assistance features alert the
driver of obstacles by beeping. To view
available settings from the infotainment
screen, touch Settings > Vehicle > Comfort
and Convenience.
If equipped with the Safety Alert Seat, the
driver seat cushion may provide a vibrating
pulse alert instead of beeping. To view
available settings from the infotainment
screen, touch Settings > Vehicle >
Collision/Detection Systems.