GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Driving and Operating 221
Warning (Continued)
roll, even if the shift lever is in P (Park).
Be sure the transfer case is in a drive
gear. If towing a trailer, seeDriving
Characteristics and Towing Tips 0276.
1. Hold the brake pedal down, then set the parking brake. See Electric Parking Brake
0 234.
2. Move the shift lever into P (Park) by pulling the shift lever toward you and
moving it up as far as it will go.
3. Be sure the transfer case, if equipped, is in a drive gear, not in N (Neutral).
4. Turn the vehicle off.
5. Take the remote key with you.
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. The vehicle
could move suddenly if the shift lever is
not fully in P (Park) with the parking
brake firmly set. (Continued)
Warning (Continued)
If you have four-wheel drive and the
transfer case is in N (Neutral), the vehicle
will be free to roll, even if the shift lever
is in P (Park). So be sure the transfer case
is in a drive gear–not in N (Neutral).
And, if you leave the vehicle with the
engine running, it could overheat and
even catch fire. You or others could be
injured. Do not leave the vehicle with the
engine running unless you have to.
If you have to leave the vehicle with the
engine running, be sure the vehicle is in
P (Park) and the parking brake is firmly set
before you leave it. After moving the shift
lever into P (Park), hold the regular brake
pedal down. Then, see if you can move the
shift lever away from P (Park) without first
pulling it toward you. If you can, it means
that the shift lever was not fully locked into
P (Park).
Torque Lock
If you are parking on a hill and you do not
shift the transmission into P (Park) properly,
the weight of the vehicle may put too much
force on the parking pawl in the transmission. You may find it difficult to pull
the shift lever out of P (Park). This is called
torque lock. To prevent torque lock, set the
parking brake and then shift into P (Park)
properly before you leave the driver seat.
When you are ready to drive, move the
shift lever out of P (Park) before you release
the parking brake.
If torque lock does occur, you may need to
have another vehicle push yours a little
uphill to take some of the pressure from the
parking pawl in the transmission. You will
then be able to pull the shift lever out of
P (Park).
Shifting out of Park
This vehicle is equipped with an electronic
shift lock release system. The system is
designed to prevent movement of the shift
lever out of P (Park), unless the brake pedal
is applied and the ignition is on or in
Service Mode.
The shift lock release is always functional
except in the case of an uncharged or low
voltage
–less than 9 volt –battery.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
222 Driving and Operating
If the vehicle has an uncharged or low
voltage battery, try charging or jump
starting the battery. SeeJump Starting -
North America 0376.
To shift out of P (Park): 1. Apply the brake pedal.
2. Release the parking brake if it is applied. See Electric Parking Brake 0234.
3. Pull the shift lever toward you, then move it to the desired position, and
release.
If the vehicle still cannot be shifted out of
P (Park): 1. Ease the pressure on, or release the shift lever.
2. While holding the brake pedal, push the shift lever all the way into P (Park).
3. Pull the shift lever toward you, then move it to the desired position, and
release.
If equipped, the Buckle to Drive feature may
prevent shifting from P (Park). See Buckle To
Drive 058.
If there is still a problem shifting, have the
vehicle serviced soon.Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running, be
sure it will not move and there is adequate
ventilation.
See Shifting Into Park 0220 and
Engine Exhaust 0222.
If the vehicle is left parked and running with
the remote key outside the vehicle, it will
continue to run for up to 15 minutes.
If the vehicle is left parked and running with
the remote key inside the vehicle, it will
continue to run for up to 30 minutes.
The vehicle could turn off sooner if it is
parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is taken
out of P (Park) while it is running. When the vehicle was produced, it came
with the auto-shutdown feature enabled.
If you are not the primary owner of your
vehicle, please note that this feature may
have been disabled by a previous owner.
The vehicle owners can have this feature
re-enabled at owner cost at any GM service
center.
Engine Exhaust
{
Warning
Engine exhaust contains carbon monoxide
(CO), which cannot be seen or smelled.
Exposure to CO can cause
unconsciousness and even death.
Exhaust may enter the vehicle if:
.The vehicle idles in areas with poor
ventilation (parking garages, tunnels,
deep snow that may block underbody
airflow or tail pipes).
.The exhaust smells or sounds strange
or different.
.The exhaust system leaks due to
corrosion or damage. (Continued)
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Driving and Operating 225
Use D (Drive) and Tow/Haul Mode when
towing a trailer, carrying a heavy load,
driving on steep hills, or driving off-road.
Shift the transmission to a lower gear if the
transmission shifts too often.
Downshifting the transmission in slippery
road conditions could result in skidding. See
“Skidding”underLoss of Control 0202.
The vehicle has a shift stabilization feature
that adjusts the transmission shifting to the
current driving conditions in order to reduce
rapid upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an upshift, if the
engine is able to maintain vehicle speed by
analyzing things such as vehicle speed,
throttle position, and vehicle load. If the
shift stabilization feature determines that a
current vehicle speed cannot be maintained,
the transmission does not upshift and
instead holds the current gear. In some
cases, this could appear to be a delayed
shift, however the transmission is operating
normally. Grade Braking is available in all modes,
including Range Selection Mode. See
Manual
Mode 0226. Grade Braking assists in
maintaining desired vehicle speeds when
driving on downhill grades by using the
engine and transmission to slow the vehicle.
The transmission uses adaptive shift
controls. The adaptive shift control process
continually compares key shift parameters
to pre-programmed ideal shifts stored in the
transmission’s computer. The transmission
constantly makes adjustments to improve
vehicle performance according to how the
vehicle is being used, such as with a heavy
load or when the temperature changes.
During this adaptive shift control process,
shifting might feel different as the
transmission determines the best settings.
When temperatures are very cold, the
transmission's gear shifting may be delayed
to provide more stable shifts until the
engine warms up. Shifts could be more
noticeable with a cold transmission. This
difference in shifting is normal. L :
This position allows selection of a range
of gears appropriate for current driving
conditions. If equipped, see “Range Selection
Mode” underManual Mode 0226.
Caution
Spinning the tires or holding the vehicle
in one place on a hill using only the
accelerator pedal may damage the
transmission. The repair will not be
covered by the vehicle warranty. If the
vehicle is stuck, do not spin the tires.
When stopping on a hill, use the brakes
to hold the vehicle in place.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
310 Vehicle Care
Towing the Vehicle
Transporting a Disabled Vehicle . . . . . . . 379
Recreational Vehicle Towing . . . . . . . . . . . 380
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM parts
and GM-trained and supported service
people.
Genuine GM parts have one of these marks:
California Perchlorate Materials
Requirements
Certain types of automotive applications,
such as airbag initiators, seat belt
pretensioners, and lithium batteries
contained in electronic keys, may contain
perchlorate materials. Perchlorate Material–
special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, Advanced Driver
Assistance Systems, and electronic systems
like antilock brakes, traction control, and
stability control. These accessories or
modifications could even cause malfunction
or damage not covered by the vehicle
warranty.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
328 Vehicle Care
Extended Storage: Remove the black,
negative (−) cable from the battery or use a
battery trickle charger.
Negative Battery Cable Disconnection
{Warning
Before disconnecting the negative battery
cable, turn off all features, turn the
ignition off, and remove the key,
if equipped, from the vehicle. If this is
not done, you or others could be injured,
and the vehicle could be damaged.
Caution
If the battery is disconnected with the
ignition on or the vehicle in Retained
Accessory Power (RAP), the OnStar
back-up battery will be permanently
discharged and will need to be replaced.
1. Make sure the lamps, features, and accessories are turned off.
2. Turn the vehicle off and remove the key, if equipped.
1. Loosen the negative battery cable nut (1).
2. Remove the negative battery cableclamp (2) from the negative battery post.
3. Cover the negative battery cable clamp, and negative battery post with a
non-conductive material to prevent any
contact with the negative battery cable.
Negative Battery Cable Reconnection
Caution
When reconnecting the battery:
.Use the original nut from the vehicle
to secure the negative battery cable.
Do not use a different nut. If you
need a replacement nut, see your
dealer.
.Tighten the nut with a hand tool. Do
not use an impact wrench or power
tools to tighten the nut.
The vehicle could be damaged if these
guidelines are not followed.
Caution
Do not use paints, lubricants, or corrosion
inhibitors on the nut that secures the
negative battery cable to the vehicle. This
could damage the vehicle.
1. Install the negative battery cable clamp to the negative battery post.
2. Tighten the negative battery cable nut.
3. Turn the vehicle on.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
366 Vehicle Care
The equipment is under the second row
seats, if equipped, or behind the front row
seats on regular cab models.1. Turn the knob on the jack counterclockwise to lower the jack head
to release the jack from its holder.
2. Turn the wing nut counterclockwise to remove the wheel blocks and the wheel
block retainer.
3. Turn the wing nut used to retain the storage bag and tools counterclockwise
to remove it.
Use the jack handle extensions and the
wheel wrench to remove the
underbody-mounted spare tire.
1. Spare Tire (Valve Stem Pointed Down)
2. Tire/Wheel Retainer
3. Hoist Cable
4. Hoist Assembly
5. Hoist Shaft
6. Jack Handle Extensions
7. Wheel Wrench
8. Spare Tire Lock (If Equipped)
9. Hoist Shaft Access Hole
10. Hoist End of Extension Tool
1. Open the hoist shaft access hole cover on the bumper and use the key to
remove the spare tire lock (8),
if equipped. To remove the spare tire
lock, insert the key, turn, and pull
straight out.
2. Assemble the wheel wrench (7) and thetwo jack handle extensions (6), as shown.
Spare Tire Cable (If Equipped)
3. If the vehicle is equipped with a spare tire cable disconnect the cable from the
attachment on the frame by unclipping
it from the frame attachment bracket.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
382 Vehicle Care
{Warning
To avoid death, serious injury,
or property damage, before dinghy
towing the vehicle, always disconnect and
secure the negative battery cable and
cover the negative battery post and cable
with a non-conductive material. If the
battery is left connected or the battery
cable contacts the post, the Electric
Parking Brake may activate during
towing, which could cause a crash.
8. Disconnect the negative (–) battery cable. See “Negative Battery Cable
Disconnection” inBattery - North
America 0327.
9. Shift the transmission to P (Park).
Caution
If the steering column is locked, vehicle
damage may occur.
10. Move the steering wheel to make sure the steering column is unlocked.
11. Keep the remote key outside of the vehicle and manually lock the doors.
Access the vehicle by using the key in
the door lock. See Door Locks022. Disconnecting the Towed Vehicle
Before disconnecting from the tow vehicle:
1. Park on a level surface. Secure the vehicle with wheel blocks.
2. Reconnect the negative (–) battery. See Battery - North America 0327.
3. Turn on the vehicle. With your foot off the brake pedal, press and hold ENGINE
START/STOP for five seconds until the
green light comes on in the button. See
Ignition Positions 0216.
4. Set the parking brake. See Electric
Parking Brake 0234.
5. Disconnect from the tow vehicle.
6. Shift the transmission to N (Neutral).
7. Shift the transfer case to 2
m(Two-Wheel
Drive High). When the shift to 2
m
(Two-Wheel Drive High) is complete, the
light in the instrument cluster will stop
flashing and stay lit. See
Four-Wheel-Drive Light 0125.
8. Start the engine. Check that the vehicle is in 2
m(Two-Wheel Drive High) by
starting the engine and shifting the
transmission to D (Drive) and then to
R (Reverse). There should be movement
of the vehicle while shifting. 9. Shift the transmission to P (Park) and
turn off the vehicle.
10. Release the parking brake and remove the wheel blocks.
11. Reset any lost presets.
The outside temperature display will
default to 0 °C (32 °F) but will reset with
normal usage.
Dolly Towing
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
388 Vehicle Care
Inspect power steering for proper
attachment, connections, binding, cracks,
chafing, etc.
Visually check constant velocity joint boots
and axle seals for leaks.
2500/3500 Series vehicles, at least every
engine oil change lubricate the upper and
lower control arm ball joints.
2500/3500 Series vehicles equipped with
steering linkage, at least every engine oil
change lubricate the tie rod ball joints, idler
arm pivot shaft bearings, idler arm socket,
and pitman arm socket.
Caution
Lubrication of applicable suspension
points should not be done unless the
temperature is−12 °C (10 °F) or higher,
or damage could result.
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges,
liftgate hinges, and the steel fuel door hinge
unless the components are plastic. Applying
silicone grease on weatherstrips with a clean
cloth will make them last longer, seal better,
and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall, use
plain water to flush any corrosive materials
from the underbody. Take care to
thoroughly clean any areas where mud and
other debris can collect. If equipped with
power assist steps, extend them and then
use a high pressure wash to clean all joints
and gaps.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires sheet
metal repair or replacement, make sure the
body repair shop applies anti-corrosion
material to parts repaired or replaced to
restore corrosion protection.
Original manufacturer replacement parts will
provide the corrosion protection while
maintaining the vehicle warranty.
Finish Damage
Quickly repair minor chips and scratches
with touch-up materials available from your
dealer to avoid corrosion. Larger areas of
finish damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and attack
painted vehicle surfaces causing blotchy,
ring-shaped discolorations, and small,
irregular dark spots etched into the paint
surface. Refer to “Finish Care”previously in
this section.
Interior Care
To prevent dirt particle abrasions, regularly
clean the vehicle's interior. Before using
cleaners, read and follow all safety
instructions on the label. While cleaning the
interior, open the doors and windows to get
proper ventilation. Newspapers or dark
garments can transfer color to the vehicle’s
interior.