GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
396 Service and Maintenance
‐Any vehicle consistently operated in a
high sand or dust environment such as
those used on oil pipelines and similar
applications.
.Vehicles that are regularly used for short
trips of 6 km (4 mi) or less.
The oil life indicator will show you when
to change the oil and filter. Under severe
conditions the indicator may come on
before 12 000 km (7,500 mi).
* Footnote: Under extreme driving
conditions listed above, it may be
necessary to replace your spark plugs at
more frequent intervals. For further
assistance in determining the most
suitable service maintenance intervals for
your vehicle, please contact your
authorized GM Dealer.
Extreme service is for vehicles mainly
driven off-road in four-wheel drive or used
in farming, mining, forestry, or snow
plowing.
Additional Required Services –Severe
Service
Every 40 000 km (25,000 mi)
.Change transfer case fluid, if equipped
with 4WD. Do not directly power wash
the transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate the
transfer case fluid. Contaminated fluid will
decrease the life of the transfer case
and/or axles and should be replaced.
Every 72 000 km (45,000 mi)
.Change automatic transmission fluid and
filter.
Owner Checks and Services
Every Five Years
.Replace brake fluid.
Every Seven Years
.Replace Air Conditioning Desiccant every
seven years. The air conditioning system
requires maintenance every seven years.
This service requires replacement of the
desiccant to help the longevity and
efficient operation of the air conditioning
system. This service can be complex. See
your dealer.
Multi-Point Vehicle
Inspection (MPVI)
A Multi Point Vehicle Inspection (MPVI)
completed by a GM dealer technician is a
maintenance assessment of your vehicle.
The benefit of the MPVI is to identify and
inform the customer of service items that
require immediate attention and those that
may require attention in the future.
The technician will perform the following
checks on your vehicle. For a complete list
of checks, inspections, and services, see your
dealer.
Some items may not apply to your vehicle
and/or region.
Diagnostics
.OnStar active, if equipped
.Service history/recall check
Engine Oil and Filter
.Engine oil
.Oil life monitor
‐ Reset oil life monitor
Exterior Lights
.Visual inspection
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
402 Technical Data
Vehicle Data
Capacities and Specifications
The following approximate capacities are given in metric and English conversions. SeeRecommended Fluids and Lubricants0398.
If the vehicle has a diesel engine, see the Duramax diesel supplement.
Application Capacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge
amount, see the refrigerant label under the hood. See your dealer for more information.
Engine Cooling System* 14.6 L15.4 qt
Engine Oil with Filter 7.6 L8.0 qt
Fuel Tank
I2500 Series and 3500 Series Standard Box (Except Double Cab Diesel) 136.3 L
36.0 gal
I2500 Series and 3500 Series Standard Box (Double Cab Diesel) 111.3 L
29.4 gal
I2500 Series and 3500 Series Long Box (Except Regular Cab Diesel) 136.3 L
36.0 gal
I2500 Series and 3500 Series Long Box (Regular Cab Diesel) 106.0 L
28.0 gal
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Customer Information 409
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and GMC reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and GMC
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest GMC dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Diesel fuel delivery may be
restricted. Propane and other fuels are
not provided through this service.
.Lock-Out Service: Vehicle registration is
required.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Customer Information 411
Courtesy Rental Vehicle
For an overnight warranty repair, the dealer
may provide an available courtesy rental
vehicle or provide for reimbursement of a
rental vehicle. Reimbursement is limited and
must be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial, local,
and rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements, insurance
coverage, credit card, etc. Additional fees
such as fuel, rental vehicle insurance, taxes,
levies, usage fees, excessive mileage,
or rental usage beyond the completion of
the repair are also your responsibility.
It may not be possible to provide a like
vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer.
Contact your dealer for specific availability.
General Motors reserves the right to
unilaterally modify, change, or discontinue
Courtesy Transportation at any time and to
resolve all questions of claim eligibility
pursuant to the terms and conditions
described herein at its sole discretion.
Collision Damage Repair
If the vehicle is involved in a collision and it
is damaged, have the damage repaired by a
qualified technician using the proper
equipment and quality replacement parts.
Poorly performed collision repairs diminish
the vehicle resale value, and safety
performance can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts are new parts
made with the same materials and
construction methods as the parts with
which the vehicle was originally built.
Genuine GM Collision parts are the best
choice to ensure that the vehicle's designed
appearance, durability, and safety are
preserved. The use of Genuine GM parts can
help maintain the GM New Vehicle Limited
Warranty.
Recycled original equipment parts may also
be used for repair. These parts are typically
removed from vehicles that were total losses
in prior crashes. In most cases, the parts
being recycled are from undamaged sections
of the vehicle. A recycled original equipment
GM part may be an acceptable choice to
maintain the vehicle's originally designedappearance and safety performance;
however, the history of these parts is not
known. Such parts are not covered by the
GM New Vehicle Limited Warranty, and any
related failures are not covered by that
warranty.
Aftermarket collision parts are also available.
These are made by companies other than
GM and may not have been tested for the
vehicle. As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by the
GM New Vehicle Limited Warranty, and any
vehicle failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you choose a
collision repair facility that meets your
needs before you ever need collision repairs.
Your dealer may have a collision repair
center with GM-trained technicians and
state-of-the-art equipment, or be able to
recommend a collision repair center that has
GM-trained technicians and comparable
equipment.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Customer Information 413
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many GM vehicles.
To check availability and to order,
call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. Eastern Time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC) rules and
with Innovation, Science and Economic
Development (ISED) Canada's license-exempt
RSS(s) / RSP-100 / ICES-GEN.
Operation is subject to the following two
conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Customer Information 415
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Index 425
IndexA
Accessories and Modifications . . . . . . . . . . . 310
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 220
AdaptiveCruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 241
Add-On Electrical Equipment . . . . . . . . . . . . . 306
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Additional OnStar Information . . . . . . . . . . . . . . . . . . . . 419
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 50
Advanced Driver Assistance Systems . . . . . . . . . . . . . 252
Agreements Trademarks and License . . . . . . . . . . . . . . . 188
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . . . 318
Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Filter Life System . . . . . . . . . . . . . . . . . . . . . . . 317
Filter, Passenger Compartment . . . . . . . . 196
Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
How Does an Airbag Restrain? . . . . . . . . . . 68
Passenger Sensing System . . . . . . . . . . . . . . 69
What Makes an Airbag Inflate? . . . . . . . . . 68 Airbag System (cont'd)
What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
When Should an Airbag Inflate? . . . . . . . . 67
Where Are the Airbags? . . . . . . . . . . . . . . . . 66
Airbags Adding Equipment to the Vehicle . . . . . . . 73
Passenger Status Indicator . . . . . . . . . . . . . . 121
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 121
Replacing System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Servicing Airbag-Equipped Vehicles . . . . . . 73
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 32
Alert Lane Change (LCA) . . . . . . . . . . . . . . . . . . . . . 268
Rear Cross Traffic . . . . . . . . . . . . . . . . . . . . . . 263
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 345
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 346
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . 159, 161
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Antilock Brake System (ABS) . . . . . . . . . . . . . 233 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 125
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Apple CarPlay and Android Auto . . . . . 177, 179
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Index 427
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 402
Carbon MonoxideEngine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 222
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 207
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center High-Mounted Stoplamp (CHMSL)
and Cargo Lamp . . . . . . . . . . . . . . . . . . . . . 335
Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Center Console Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Charging
System Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Check Engine Light (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Child Restraints Infants and Young Children . . . . . . . . . . . . . 76
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92, 95
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Child Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . 24
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Climate Control Systems . . . . . . . . . . . . . . . . . . 191 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . 191
Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 193
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Cluster, Instrument . . . . . . . . . . . . . . . . . . . 112, 113
Collision Alert Forward (FCA) System . . . . . . . . . . . . . . . . . 263
Collision Damage Repair . . . . . . . . . . . . . . . . . . 411
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 422
Control Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Traction and Electronic Stability . . . . . . . 236
Control Light Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . 200
Controls
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 156
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Coolant Engine Temperature Gauge . . . . . . . . . . . . . 118
Engine Temperature Warning Light . . . . 128
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191, 193
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Courtesy Transportation Program . . . . . . . . 410
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Adaptive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Text Telephone (TTY) Users . . . . . . . . . . . . 407
Customer Information Publications Ordering Information . . . . . 413
Customer Satisfaction Procedure . . . . . . . . . 405
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . .415
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . . 411
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . 416