
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Driving and Operating 209
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow. See“Rocking the Vehicle to Get
It Out” later in this section.
The Traction Control/Electronic Stability
Control can often help to free a stuck
vehicle. See Traction Control/Electronic
Stability Control 0236. If TC/ESC cannot free
the vehicle, see “Rocking the Vehicle to Get
it Out” following.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph).
For information about using tire chains on
the vehicle, see Tire Chains0363.
Rocking the Vehicle to Get It Out
Caution
Do not hold the steering wheel at full
rotation for more than 15 seconds and/or
at an elevated RPM. Damage may occur
to the power steering system and there
may be loss of power steering assist.
Turn the steering wheel left and right to
clear the area around the front wheels. Then
make sure the wheels are pointed straight
ahead. For four-wheel-drive vehicles, shift
into Four-Wheel Drive High. Turn the TCS
off. Shift back and forth between R (Reverse)
and a forward gear, spinning the wheels as
little as possible. To prevent transmission
wear, wait until the wheels stop spinning
before shifting gears. Slowly spinning the
wheels in the forward and reverse directions
causes a rocking motion that could free the
vehicle. If that does not get the vehicle out
after a few tries, it might need to be towed
out. See Transporting a Disabled Vehicle
0 379. Recovery hooks can be used, if the
vehicle has them.
Recovery Hooks
{Warning
Never pull on recovery hooks from the
side. The hooks could break and you and
others could be injured. When using
recovery hooks, always pull the vehicle
from the front.
Caution
Never use recovery hooks to tow the
vehicle. The vehicle could be damaged,
and the repairs would not be covered by
the vehicle warranty.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
210 Driving and Operating
If equipped, there are recovery hooks at the
front of the vehicle. Use them if the vehicle
is stuck off-road and needs to be pulled
some place to continue driving.
Vehicle Load Limits
It is very important to know how much
weight the vehicle can carry. This
weight is called the vehicle capacity
weight and includes the weight of all
occupants, cargo, and all
nonfactory-installed options. Two labels
on the vehicle may show how much
weight it was designed to carry: the
Tire and Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any heavier
than the Gross Vehicle Weight Rating
(GVWR), or either the maximum
front or rear Gross Axle Weight
Rating (GAWR). This can cause
systems to break and change the
way the vehicle handles. This could
cause loss of control and a crash.
(Continued)
Warning (Continued)
Overloading can also reduce stopping
performance, damage the tires, and
shorten the life of the vehicle.
Tire and Loading Information Label
Label Example
A vehicle-specific Tire and Loading
Information label is attached to the
center pillar (B-pillar). The Tire and
Loading Information label shows the
number of occupant seating positions (1), and the maximum vehicle
capacity weight (2) in kilograms and
pounds.
The Tire and Loading Information label
also shows the size of the original
equipment tires (3) and the
recommended cold tire inflation
pressures (4). For more information on
tires and inflation see
Tires0345 and
Tire Pressure 0350.
There is also important loading
information on the vehicle Certification/
Tire label. It may show the Gross
Vehicle Weight Rating (GVWR) and the
Gross Axle Weight Rating (GAWR) for
the front and rear axles. See
“Certification/Tire Label” later in this
section.Steps for Determining Correct Load Limit
1.
Locate the statement "The combined
weight of occupants and cargo
should never exceed XXX kg or
XXX lbs." on your vehicle’s placard.
2.Determine the combined weight of
the driver and passengers that will
be riding in your vehicle.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
212 Driving and Operating
Example 3
1. Vehicle Capacity Weight for Example 3= 453 kg (1,000 lb)
2. Subtract Occupant Weight @ 91 kg (200 lb) × 5 = 453 kg (1,000 lb)
3. Available Cargo Weight = 0 kg (0 lb)
Refer to the Tire and Loading
Information label for specific
information about the vehicle's capacity
weight and seating positions. The
combined weight of the driver,
passengers, accessories, and cargo
should never exceed the vehicle's
capacity weight. Certification/Tire Label
Label Example
A vehicle-specific Certification/Tire label
is attached to the center pillar (B-pillar).
The label may show the size of the
vehicle's original tires and the inflation
pressures needed to obtain the gross
weight capacity of the vehicle. This is
called Gross Vehicle Weight
Rating (GVWR). The GVWR includes the
weight of the vehicle, all occupants, and
cargo.
The Certification/Tire label also may
show the maximum weights for the
front and rear axles, called Gross AxleWeight Rating (GAWR). To determine
the actual loads on the front and rear
axles, weigh the vehicle at a weigh
station. Your dealer can help with this.
Be sure to spread the load equally on
both sides of the centerline.
The Certification/Tire label may also
contain important information about
the Front Axle Reserve Capacity.
{Warning
In the case of a sudden stop or
collision, things carried in the bed of
your truck could shift forward and
come into the passenger area,
injuring you and others. If you put
things in the bed of your truck, you
should make sure they are properly
secured.
Caution
Overloading the vehicle may cause
damage. Repairs would not be covered by
the vehicle warranty. Do not overload the
vehicle.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Driving and Operating 225
Use D (Drive) and Tow/Haul Mode when
towing a trailer, carrying a heavy load,
driving on steep hills, or driving off-road.
Shift the transmission to a lower gear if the
transmission shifts too often.
Downshifting the transmission in slippery
road conditions could result in skidding. See
“Skidding”underLoss of Control 0202.
The vehicle has a shift stabilization feature
that adjusts the transmission shifting to the
current driving conditions in order to reduce
rapid upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an upshift, if the
engine is able to maintain vehicle speed by
analyzing things such as vehicle speed,
throttle position, and vehicle load. If the
shift stabilization feature determines that a
current vehicle speed cannot be maintained,
the transmission does not upshift and
instead holds the current gear. In some
cases, this could appear to be a delayed
shift, however the transmission is operating
normally. Grade Braking is available in all modes,
including Range Selection Mode. See
Manual
Mode 0226. Grade Braking assists in
maintaining desired vehicle speeds when
driving on downhill grades by using the
engine and transmission to slow the vehicle.
The transmission uses adaptive shift
controls. The adaptive shift control process
continually compares key shift parameters
to pre-programmed ideal shifts stored in the
transmission’s computer. The transmission
constantly makes adjustments to improve
vehicle performance according to how the
vehicle is being used, such as with a heavy
load or when the temperature changes.
During this adaptive shift control process,
shifting might feel different as the
transmission determines the best settings.
When temperatures are very cold, the
transmission's gear shifting may be delayed
to provide more stable shifts until the
engine warms up. Shifts could be more
noticeable with a cold transmission. This
difference in shifting is normal. L :
This position allows selection of a range
of gears appropriate for current driving
conditions. If equipped, see “Range Selection
Mode” underManual Mode 0226.
Caution
Spinning the tires or holding the vehicle
in one place on a hill using only the
accelerator pedal may damage the
transmission. The repair will not be
covered by the vehicle warranty. If the
vehicle is stuck, do not spin the tires.
When stopping on a hill, use the brakes
to hold the vehicle in place.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
228 Driving and Operating
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive engages the
front axle for extra traction. The transfer
case control panel is to the left of the
instrument panel. SeeInstrument Panel
Overview 05.
Read the appropriate section for transfer
case operation before using.
Caution
Do not drive on clean, dry pavement in
4
mand 4n(if equipped) for an extended
period of time. These conditions may
cause premature wear on the vehicle’s
powertrain.
Driving on clean, dry pavement in 4
mor
4
nmay:
.Cause a vibration to be felt in the
steering system.
.Cause tires to wear faster.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
or 4
n— or set the parking brake before
placing the transfer case in N (Neutral).
See Shifting Into Park 0220.
Caution
Extended high-speed operation in 4n
may damage or shorten the life of the
drivetrain.
An engagement noise and bump is normal
when shifting between 4
nand 4mor
N (Neutral), with the engine running.
Shifting into 4
nwill turn Traction Control
and StabiliTrak/Electronic Stability Control
(ESC) off. See Traction Control/Electronic
Stability Control 0236.
Automatic Transfer Case
Two-Speed Transfer Case
Work Truck Shown, All Other Models Similar
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The indicator in the instrument
cluster will flash while a shift is in progress.
The indicator displayed will change to
indicate the setting requested.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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Driving and Operating 277
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before towing a
trailer.
When towing a trailer:
.Become familiar with, and follow all state
and local laws that apply to trailer
towing. These requirements vary from
state to state.
.State laws may require the use of
extended side view mirrors. If your
visibility is limited or restricted while
towing, install extended side view mirrors
on your vehicle, even if not required.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to prevent
damage to the engine, axle, or other
parts.
.Perform the first oil change before heavy
towing.
.Do not drive over 80 km/h (50 mph) and
do not make starts at full throttle during
the first 800 km (500 mi) of trailer
towing.
.Tow in D (Drive). Tow/Haul Mode is
recommended for heavier trailers. See
Tow/Haul Mode0227. If the transmission
downshifts too often, a lower gear may
be selected using Manual Mode. See
Manual Mode 0226.
The following advanced driver assistance
features should be turned off when towing
a trailer, and may turn off automatically
when a trailer is detected:
.Park Assist
.Reverse Automatic Braking (RAB)
.Rear Cross Traffic Alert (RCTA)
.Rear Cross Traffic Braking (RCTB)
.Lane Change Alert (LCA)
.Super Cruise and Adaptive Cruise Control
(ACC), unless equipped with trailering
functionality, see Adaptive Cruise Control
(Camera) 0241.
Automatic Emergency Braking (AEB) and
Front Pedestrian Braking (FPB) should be set
to Alert unless equipped with Super Cruise.
Do not use Automatic Parking Assist (APA)
while towing a trailer.
{Warning
To prevent serious injury or death from
carbon monoxide (CO), when towing a
trailer:
.Do not drive with the liftgate, trunk/
hatch, or rear-most window open.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air.
See “Climate Control Systems” in the
Index.
For more information about carbon
monoxide, see Engine Exhaust 0222.
Towing a trailer requires experience. The
combination of the vehicle and trailer is
longer and not as responsive as the vehicle
itself. Get used to the handling and braking
of the combination by driving on a level
road surface before driving on public roads.
The trailer structure, the tires, and the
brakes must all be rated to carry the
intended cargo. Inadequate trailer
equipment can cause the combination to
operate in an unexpected or unsafe manner.
Before driving, inspect all trailer hitch parts

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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278 Driving and Operating
and attachments, safety chains, electrical
connectors, lamps, tires, and mirrors. See
Towing Equipment0284. If the trailer has
electric brakes, start the combination
moving and then manually apply the trailer
brake controller to check that the trailer
brakes work. During the trip, occasionally
check that the cargo and trailer are secure
and that the lamps and any trailer brakes
are working.
Towing with a Stability Control System
When towing, the stability control system
might be heard. The system reacts to
vehicle movement caused by the trailer,
which mainly occurs during cornering. This is
normal when towing heavier trailers.
Following Distance
Stay at least twice as far behind the vehicle
ahead as you would when driving without a
trailer. This can help to avoid heavy braking
and sudden turns.
Passing
More passing distance is needed when
towing a trailer. The combination of the
vehicle and trailer will not accelerate as
quickly and is much longer than the vehicle
alone. It is necessary to go much farther beyond the passed vehicle before returning
to the lane. Pass on level roadways. Avoid
passing on hills if possible.
Backing Up
Hold the bottom of the steering wheel with
one hand. To move the trailer to the left,
move that hand to the left. To move the
trailer to the right, move that hand to the
right. Always back up slowly and, if possible,
have someone guide you.
Making Turns
Caution
Turn more slowly and make wider arcs
when towing a trailer to prevent damage
to your vehicle. Making very sharp turns
could cause the trailer to contact the
vehicle.
Make wider turns than normal when towing,
so the trailer will not go over soft shoulders,
over curbs, or strike road signs, trees,
or other objects. Always signal turns well in
advance. Do not steer or brake suddenly.
Driving on Grades
Reduce speed and shift to a lower gear
before starting down a long or steep
downhill grade. If the transmission is not
shifted down, the brakes may overheat and
result in reduced braking efficiency.
The vehicle can tow in D (Drive). Shift the
transmission to a lower gear if the
transmission shifts too often under heavy
loads and/or hilly conditions.
When towing at higher altitudes, engine
coolant will boil at a lower temperature
than at lower altitudes. If the engine is
turned off immediately after towing at high
altitude on steep uphill grades, the vehicle
could show signs similar to engine
overheating. To avoid this, let the engine
run, preferably on level ground, with the
transmission in P (Park) for a few minutes
before turning the engine off. If the
overheat warning comes on, see Engine
Overheating 0321.
Viewing Systems
If equipped, the viewing systems on the
vehicle can improve visibility while hitching,
backing, and driving with a trailer. See
Advanced Driver Assistance Systems 0252.

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280 Driving and Operating
5. Gradually release the brake pedal toallow the chocks to absorb the load of
the trailer.
6. Reapply the brake pedal. Then, apply the parking brake and shift into P (Park).
7. Release the brake pedal.
Pulling the Trailer from the Water
To pull the trailer out of the water: 1. Press and hold the brake pedal.
2. Start the engine and shift into gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
8. Once the vehicle and trailer have been driven from the sloped part of the boat
ramp, the vehicle can be shifted from
four-wheel-drive high. Shift into the drive
mode that is appropriate for the road
conditions.Caution
If the vehicle tires begin to spin and the
vehicle begins to slide toward the water,
remove your foot from the accelerator
pedal and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer Towing
The vehicle needs service more often when
used to tow trailers. See Maintenance
Schedule 0394. It is especially important to
check the engine oil, axle lubricant, belts,
cooling system, and brake system before
and during each trip.
Check periodically to see that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling When Trailer Towing
The cooling system may temporarily
overheat during severe operating conditions.
See Engine Overheating 0321.
Trailer Towing
If equipped with a diesel engine, see the
Duramax diesel supplement.
Caution
Towing a trailer improperly can damage
the vehicle and result in costly repairs
not covered by the vehicle warranty. To
tow a trailer correctly, follow the
directions in this section and see your
dealer for important information about
towing a trailer with the vehicle.
Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, and
durability. Successful, safe trailering takes
correct equipment, and it has to be used
properly.
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.