2024 GMC SIERRA DENALI service schedule

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
410 Customer Information
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service:If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner’s responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience. If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), Federal Emission,
Extended Powertrain or Electric specific
warranties in both the U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled
“Limited Warranty and Owner Assistance Information”
produced for
new vehicles provides detailed warranty
coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However, if you
are unable to do so, your dealer may offer
the following transportation options:
Shuttle Service
This includes one-way or round-trip shuttle
service within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel Reimbursement
If overnight warranty repairs are needed,
and public transportation is used, the
expense must be supported by original
receipts and within the maximum amount
allowed by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should
reflect actual costs and be supported by
original receipts. See your dealer for
information.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Customer Information 413
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many GM vehicles.
To check availability and to order,
call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. Eastern Time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC) rules and
with Innovation, Science and Economic
Development (ISED) Canada's license-exempt
RSS(s) / RSP-100 / ICES-GEN.
Operation is subject to the following two
conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Connected Services 423
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myGMC mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen. 2. The Wi-Fi settings will display the Wi-Fi
hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myGMC mobile app, or by
contacting an OnStar Advisor. On some
vehicles, Wi-Fi can also be managed from
the Wi-Fi Hotspot menu. MyGMC Mobile App (If Available)
Download the myGMC mobile app to
compatible Apple and Android smartphones.
GMC users can access the following services
from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with GMC on social media.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
432 Index
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 394 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Malfunction Indicator Lamp . . . . . . . . . . . . . . . 122
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Massage Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Media
Avoiding Untrusted Devices . . . . . . . . . . . . 163
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . . . . . 37
Automatic Dimming Rearview . . . . . . . . . . 38
Blind Spot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Interior Rearview . . . . . . . . . . . . . . . . . . . . . . . 38 Mirrors (cont'd)
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 38
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Mode Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 238
Monitor System, Tire Pressure . . . . . . . . . . . . 351
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . 163
Multi-Point Vehicle Inspection (MPVI) . . . . 396
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 422
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Using the System . . . . . . . . . . . . . . . . . . . . . . 165
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 216
Noise Control System . . . . . . . . . . . . . . . . . . . . 329
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Engine Oil Life System . . . . . . . . . . . . . . . . . 316
Engine Oil Pressure Gauge . . . . . . . . . . . . . . 117
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . 129
Older Children, Restraints . . . . . . . . . . . . . . . . . .75
Online Account . . . . . . . . . . . . . . . . . . . . . . . . . . 407
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416 Additional Information . . . . . . . . . . . . . . . . . 419
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 418
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Operating Mode
Overheated Engine Protection . . . . . . . . . 323
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . . . 323
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . . 321
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154, 155 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 5P
Park
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253, 262
Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 221

2024 Sierra/Sierra Denali 2500 HD/3500 HD
Sierra/Sierra Denali
2500 HD/3500 HD
Owner’s Manual
United States
Scan to Access
United States and CanadaCustomer Assistance1-800-263-3777
Connected Services
1-888-4-ONSTAR
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1-800-462-8782
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