CONNECTED VEHICLE
REQUIREMENTS
Connected service and related featurefunctionality requires a compatible vehiclenetwork.
Some remote features require additionalservice activation. Log in to your Fordaccount for details. Some restrictions, thirdparty terms and message or data ratesmay apply.
CONNECTED VEHICLE
LIMITATIONS
Evolving technology, cellular networks, orregulations could affect functionality andavailability, or continued provision of somefeatures. These changes could even stopsome features from functioning.
CONNECTING THE VEHICLE TO
A MOBILE NETWORK
WHAT IS THE MODEM
The modem allows access to arange of features built into yourvehicle.
ENABLING AND DISABLING THEMODEM
1.Press Settings.
2.Press FordPass Connect.
3.Press Connectivity Settings.
4.Switch connectivity features on or off.
DISABLING THE CONNECTIVITYDEVICE
To disable the connectivity device, contactthe Ford Customer Relationship Center.
CONNECTING FORDPASS TO THEMODEM
1.Make sure that the modem is enabledusing the vehicle settings menu.
2.Open the FordPass app on your deviceand log in.
3.Add your vehicle or select your vehicleif already added.
4.Select the option to activate yourvehicle.
5.Make sure that the name on the screenmatches the name shown in yourFordPass account.
6.Confirm that FordPass account isconnected to the modem.
CONNECTED VEHICLE –
TROUBLESHOOTING
CONNECTED VEHICLE –FREQUENTLY ASKED QUESTIONS
Why can I not confirm theconnection of my FordPassaccount to the modem?
•The modem is not enabled. Switchvehicle connectivity on.
•The network signal is weak. Move yourvehicle closer to a place where thenetwork signal is not obstructed.
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CALIFORNIA EMISSION CONTROLWARRANTY STATEMENT
YOUR WARRANTY RIGHTS ANDOBLIGATIONS
The California Air Resources Board andFord Motor Company are pleased toexplain the emission control systemwarranty on your (year) vehicle. InCalifornia, new motor vehicles must bedesignated, built and equipped to meetthe State's stringent anti-smog standards.Ford Motor Company must warrant theemission control system on your vehiclefor the periods of time listed belowprovided there has been no abuse, neglector improper maintenance of your vehicle.
Your emission control system may includeparts such as the carburetor orfuel-injection system, the ignition system,catalytic converter and engine computer.Also included may be hoses, belts,connectors and other emission-relatedassemblies. Where a warrantable conditionexists, Ford Motor Company will repair yourvehicle at no cost to you includingdiagnosis, parts and labor.
MANUFACTURER'S WARRANTYCOVERAGE:
(For 1990 and subsequent modelpassenger cars, light-duty trucks, andmedium-duty vehicles.)
- For 3 years or 50,000 miles (whicheveroccurs first);
1) If your vehicle fails a Smog Checkinspection, all necessary repairs andadjustments will be made by Ford MotorCompany to ensure that your emissioncontrol system PERFORMANCEWARRANTY.
2) If any emission-related part on yourvehicle is defective, the part will berepaired or replaced by Ford MotorCompany. This is your short-term emissioncontrol system DEFECTS WARRANTY.
- For 7 years or 70,000 miles (whicheveroccurs first);
1) If an emission-related part listed in thiswarranty booklet specially noted withcoverage for 7 years or 70,000 miles isdefective, the part will be repaired orreplaced by Ford Motor Company. This isyour long-term emission control systemDEFECTS WARRANTY.
OWNER'S WARRANTYRESPONSIBILITIES:
- As the vehicle owner, you are responsiblefor the performance of the requiredmaintenance listed in your owner'smanual. Ford Motor Companyrecommends that you retain all receiptscovering maintenance on your vehicle, butFord Motor Company cannot denywarranty solely for the lack of receipts orfor your failure to ensure the performanceof all scheduled maintenance.
- You are responsible for presenting yourvehicle to a Ford or Lincoln dealer as soonas a problem exists. The warranty repairsshould be completed in a reasonableamount of time, not to exceed 30 days.
- As the vehicle owner, you should also beaware that Ford Motor Company may denyyou warranty coverage if your vehicle or apart has failed due to abuse, neglect,improper maintenance or unapprovedmodifications.
If you have any questions regarding yourwarranty rights and responsibilities, youshould contact Ford Customer Service at1-800-392-3673 or the California AirResource Board at 9528 Telstar Avenue,El Monte, CA 91731.
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Vehicle with SYNC only
United States and Mexico
FCC ID: KMHSG1G1
IC: 1422A-SG1G1
Mexico
Model: KMHSG1P1
NOM-121-SCT1-2009
The operation of this equipment is subjectto the following two conditions: (1) Thisequipment or device may not causeharmful interference, and (2) thisequipment or device must accept anyinterference, including interference thatmay cause undesired operation.
Vehicle with SYNC withTouchscreen/My Touch
FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of theFCC Rules and with RSS-210 of IndustryCanada. Operation is subject to thefollowing two conditions: (1) This devicemay not cause harmful interference, and(2) this device must accept anyinterference received, includinginterference that may cause undesiredoperation.
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
The antenna used for this transmitter mustnot be co-located or operating inconjunction with any other antenna ortransmitter.
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2024 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202210, First-PrintingAppendices
Connecting the Vehicle to a MobileNetwork............................................................238Connected Vehicle Data...............................16Connected Vehicle Limitations..............238Connected Vehicle Requirements........238Connected Vehicle –Troubleshooting........................................238Connected Vehicle – Frequently AskedQuestions........................................................238Connecting a Bluetooth® Device..........242Connecting the Vehicle to a MobileNetwork........................................................238Connecting FordPass to the Modem.........238Disabling the Connectivity Device...............238Enabling and Disabling the Modem...........238What Is the Modem..........................................238Coolant CheckSee: Engine Coolant Check............................165Cooling System Capacity andSpecification..............................................230Crash and Breakdown Information........142Automatic Crash Shutoff.................................143Crash Sensors and Airbag Indicator.......40Cruise Control................................................106Cruise Control Indicators...........................107Cruise Control - Vehicles With: AdaptiveCruise Control...............................................48Cruise Control - Vehicles With: CruiseControl............................................................48Customer Assistance..................................144Customer Information...............................258Radio Frequency CertificationLabels................................................................258
D
Data Privacy......................................................14Daytime Running Lamps - Vehicles With:Configurable Daytime RunningLamps..............................................................52Daytime Running Lamps - Vehicles With:Daytime Running Lamps (DRL)............53Direction Indicators.......................................53Doors and Locks.............................................45Driver Alert........................................................114Driver and Passenger Airbags...................36Driving Aids......................................................114Driving Hints...................................................136
Driving Through Water................................137DRLSee: Daytime Running Lamps - Vehicles With:Configurable Daytime Running Lamps....52See: Daytime Running Lamps - Vehicles With:Daytime Running Lamps (DRL)................53
E
Economical Driving......................................136Electromagnetic Compatibility..............270Emergency Call System Data.....................16Emission Law....................................................91End User License Agreement..................273Engine Block Heater......................................83Engine Coolant Check................................165Engine Emission Control..............................91Engine ImmobilizerSee: Passive Anti-Theft System.....................47Engine Oil Capacity andSpecification...............................................229Engine Oil Check...........................................163Engine Oil Dipstick.......................................163Engine Specifications................................226Environment......................................................17Essential Towing Checks...........................129Event Data.........................................................15Exterior Mirrors................................................56
F
Fastening the Seatbelts................................31Flat TireSee: Changing a Road Wheel........................218Floor Mats........................................................137Ford Credit...........................................................7Ford Protect...................................................247Fuel and Refueling.........................................85Fuel Consumption.........................................89Fuel Filter.........................................................178Fuel Quality - E85..........................................85Fuel Quality - Gasoline.................................87Fuel Tank Capacity.......................................231Fuses.................................................................150Fuse Specification Chart...........................150
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