2024 FORD E SERIES maintenance

Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally removean emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement.
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate. Examples are:
1.Your vehicle has run out of fuel—theengine may misfire or run poorly.
2.Poor fuel quality or water in thefuel—the engine may misfire or runpoorly.
3.The fuel fill inlet may not have closedproperly. See Refueling (page 88).
4.Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctionspresent, the service engine soon indicatorshould stay off the next time you start theengine. A driving cycle consists of a coldengine startup followed by mixed city andhighway driving. No additional vehicleservice is required.
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II maynot have symptoms that are apparent,continued driving with the service enginesoon indicator on can result in increasedemissions, lower fuel economy, reducedengine and transmission smoothness andlead to more costly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programsto inspect the emission control equipmenton your vehicle. Failure to pass thisinspection could prevent you from gettinga vehicle registration.
If the service engine soonindicator is on or the bulb doesnot work, your vehicle may needservice. See On-Board Diagnostics.
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ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1,000 mi (1,600 km).
•Consult your local motor vehicle lawsfor towing a trailer.
•See the instructions included withtowing accessories for the properinstallation and adjustmentspecifications.
•Service your vehicle more frequently ifyou tow a trailer. See your scheduledmaintenance information. SeeScheduled Maintenance (page 249).
•If you use a rental trailer, follow theinstructions the rental agency givesyou.
See Load limits in the Load Carryingchapter for load specification terms foundon the tire label and Safety Compliancelabel and instructions on calculating yourvehicle's load.
Remember to account for the trailertongue weight as part of your vehicle loadwhen calculating the total vehicle weight.
Trailer Towing Connector
When attaching the trailer wiring connectorto your vehicle, only use a proper fittingconnector that works with the vehicle andtrailer functions. Some seven-positionconnectors may have the SAE J2863 logo,which confirms that it is the proper wiringconnector and works correctly with yourvehicle.
FunctionColor
Left turn signal and stop lampYellow
Ground (-)White
Electric brakesBlue
Right turn signal and stoplampGreen
Battery (+)Orange
Running lightsBrown
Reverse lightsGrey
Hitches
Do not use a hitch that either clamps ontothe bumper or attaches to the axle. Youmust distribute the load in your trailer sothat 10-15% of the total weight of thetrailer is on the tongue.
Weight-distributing Hitches
WARNING: Do not adjust the springbars so that your vehicle's rear bumperis higher than before attaching the trailer.Doing so will defeat the function of theweight-distributing hitch, which maycause unpredictable handling, and couldresult in serious personal injury.
When connecting a trailer using aweight-distributing hitch, always use thefollowing procedure:
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REDUCED ENGINE
PERFORMANCE
WARNING: If you continue to driveyour vehicle when the engine isoverheating, the engine could stopwithout warning. Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle.
If the engine coolant temperature gaugeneedle moves to the upper limit position,the engine is overheating. See Gauges(page 58).
You must only drive your vehicle for a shortdistance if the engine overheats. Thedistance you can travel depends onambient temperature, vehicle load andterrain. The engine continues to operatewith limited power for a short period oftime.
If the engine temperature continues to rise,the fuel supply to the engine reduces. Theair conditioning switches off and the enginecooling fan operates continually.
1.Gradually reduce your speed and stopyour vehicle as soon as it is safe to doso.
2.Immediately switch the engine off toprevent severe engine damage.
3.Wait for the engine to cool down.
4.Check the coolant level. See EngineCoolant Check (page 165).
5.Have your vehicle checked as soon aspossible.
ECONOMICAL DRIVING
Fuel economy is affected by several thingssuch as how you drive, the conditions youdrive under and how you maintain yourvehicle.
There are some things to keep in mind thatmay improve fuel economy:
•Accelerate and slow down in a smooth,moderate fashion.
•Drive at reasonable and steady speeds.
•Anticipate stops.
•Minimize stop and go driving.
•Close the windows when driving athigher speed.
•Keep the tires properly inflated and useonly the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduledmaintenance.
Avoid these actions; they reduce fueleconomy:
•Sudden or hard accelerations.
•Revving the engine before turning it off.
•Idle for periods longer than one minute.
•Warm up your vehicle on coldmornings.
•Using air conditioning.
•Using speed control in hilly terrain.
•Resting your foot on the brake pedalwhile driving.
•Driving with the wheels out ofalignment.
Conditions:
•Adding certain accessories to yourvehicle may reduce fuel economy. Forexample, bug deflectors, rollbars, lightbars, running boards, ski racks orluggage racks.
•Using fuel blended with alcohol maylower fuel economy.
•Fuel economy may decrease with lowertemperatures during the first 5–10 mi(12–16 km) of driving.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline will provide warranty service, werecommend you return to your sellingauthorized dealer who wants to ensureyour continued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorizedto perform all warranty repairs. This meansthat, depending on the warranty repairneeded, you may have to take your vehicleto another authorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicleto the authorized dealer. Repairs will bemade using Ford or Motorcraft® parts, orremanufactured or other parts that areauthorized by Ford.
Away From Home
If you are away from home when yourvehicle needs service, contact the FordCustomer Relationship Center or use theonline resources listed below to find thenearest authorized dealer.
In the United States:
Mailing address
Ford Motor CompanyCustomer Relationship CenterP.O. Box 6248Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)(TDD for the hearing impaired:1-800-232-5952)If your vehicle is configured as amotorhome please call 1-800-444-3311for support.
Additional information and resources areavailable online:
Website
www.owner.ford.com
These are some of the items that can befound online:
•U.S. dealer locator by Dealer Name,City/State or Zip Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Ford Extended Service Plans.
•Ford Genuine Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)7-1-1 (Customer Service for Deaf andHard-of-Hearing Customers)
Website
www.ford.ca
Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you arereceiving, follow these steps:
1.Contact your Sales Representative orService Advisor at your selling orservicing authorized dealer.
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GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift thetransmission to park (P).
2.Switch off the engine.
3.Block the wheels.
Working with the Engine On
WARNING: To reduce the risk ofvehicle damage and personal burninjuries, do not start your engine with theair cleaner removed and do not removeit while the engine is running.
1.Set the parking brake and shift thetransmission to park (P).
2.Block the wheels.
OPENING AND CLOSING THE
HOOD
1.Inside the vehicle, pull the hood releasehandle located under the bottom leftcorner of the instrument panel.
2.Go to the front of the vehicle and pushthe auxiliary latch, located in the centerof the top grille, to the left in order torelease the hood.
3.Lift the hood and secure it with theprop rod.
4.To close, lower the hood and makesure that it is closed properly and fullylatched.
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UNDER HOOD OVERVIEW
Windshield washer fluid reservoir. See Washer Fluid Check (page 177).A
Automatic transmission fluid dipstick. See Automatic Transmission FluidCheck (page 170).B
Engine oil dipstick. See Engine Oil Dipstick (page 163).C
Air cleaner assembly. See Changing the Engine Air Filter (page 165).D
Engine oil filler cap. See Engine Oil Check (page 163).E
Brake fluid reservoir. See Brake Fluid Check (page 172).F
Engine coolant reservoir. See Engine Coolant Check (page 165).G
Engine compartment fuse box. See Fuses (page 150).H
Power steering fluid reservoir. See Power Steering Fluid Check (page 173).I
Battery. See Changing the 12V Battery (page 173).J
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ENGINE OIL DIPSTICK
Minimum.A
Nominal.B
Maximum.C
ENGINE OIL CHECK
1.Make sure that your vehicle is on levelground.
2.Check the oil level before starting theengine, or switch the engine off afterwarm up and wait 15 minutes for theoil to drain into the oil pan.
Note:Checking the oil level too soon couldresult in an inaccurate reading.
3.Remove the dipstick and wipe it witha clean, lint-free cloth.
4.Reinstall the dipstick and make sure itis fully seated.
5.Remove the dipstick again to check theoil level.
Note: If the oil level is between themaximum and minimum marks, the oil levelis acceptable. Do not add oil.
6.If the oil level is at the minimum mark,immediately add oil.
7.Reinstall the dipstick. Make sure it isfully seated.
Note:The oil consumption of new enginesreaches its normal level after approximately3,000 mi (5,000 km).
Note:Increases in oil level can occur fromfrequent short trips that do not allow theengine to get to operating temperature, aswell as frequent idling or low speed drivingfor long periods of time.
Note:If oil levels are continuously notedabove the maximum mark, schedule a visitto your authorized dealer.
Adding Engine Oil
WARNING: Do not add engine oilwhen the engine is hot. Failure to followthis instruction could result in personalinjury.
WARNING: Do not remove the fillercap when the engine is running.
Do not use supplemental engine oiladditives because they are unnecessaryand could lead to engine damage that thevehicle warranty may not cover.
1.Clean the area surrounding the engineoil filler cap before you remove it.
2.Remove the engine oil filler cap.
3.Add engine oil that meets ourspecifications. See Capacities andSpecifications (page 226).
4.Reinstall the engine oil filler cap. Turnit clockwise until you feel a strongresistance.
Note: Do not add oil further than themaximum mark. Oil levels above themaximum mark may cause engine damage.
Note:Immediately soak up any oil spillagewith an absorbent cloth.
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Engine Oil Pressure Warning Lamp
WARNING: If it illuminates whenyou are driving do not continue yourjourney, even if the oil level is correct.Have your vehicle checked.
It illuminates when you switchthe ignition on.
If it illuminates when the engineis running this indicates a malfunction.Stop your vehicle as soon as it is safe todo so and switch the engine off. Check theengine oil level. If the oil level is sufficient,this indicates a system malfunction. Haveyour vehicle checked as soon as possible.
OIL CHANGE INDICATOR
RESET
Base Cluster
Use the information display controls onthe steering wheel to reset the oil changeindicator.
From the main menu scroll to:
Action and DescriptionMessage
Press the right arrow button,then from this menu scrolldown to the followingmessage.
Driverassist
Press the right arrow button,then from this menu scrolldown to the followingmessage.
Mainten-anceMonitor
Press and hold the OKbutton until the instrumentcluster displays thefollowing message.
Oil Life %Hold toReset
Action and DescriptionMessage
Reset Complete
If the instrument clusterdisplays the followingmessage, repeat theprocess.
Reset Cancelled
High Series Cluster
Use the information display controls onthe steering wheel to reset the oil changeindicator.
From the main menu scroll to:
Action and DescriptionMessage
Press the down arrowbutton, then from this menuscroll to the followingmessage.
Truck Info
Press the OK button.Mainten-anceMonitor
Press the down arrowbutton, then from this menuscroll to the followingmessage.
Oil Life:xxx%
Press the OK button.Oil Life
Press and hold the OKbutton until the instrumentcluster displays thefollowing message.
Oil LifeHold OK toReset
Oil Life: 100%
When the oil change indic-ator resets, the instrumentcluster displays 100%.
Repeat the process if the oilchange indicator does notreset.
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