
When Towing a Trailer
•Do not drive faster than 70 mph(113 km/h) during the first 500 mi(800 km).
•Do not make full-throttle starts.
•Check your hitch, electrical connectionsand trailer wheel lug nuts thoroughlyafter you have traveled 50 mi (80 km).
•When stopped in congested or heavytraffic during hot weather, place thegearshift in park (P) to aid engine andtransmission cooling and to help A/Cperformance.
•Switch off the speed control withheavy loads or in hilly terrain. Thespeed control may turn offautomatically when you are towing onlong, steep grades.
•Shift to a lower gear when driving downa long or steep hill. Do not apply thebrakes continuously, as they mayoverheat and become less effective.
•If your transmission is equipped with aGrade Assist or Tow/Haul feature, usethis feature when towing. This providesengine braking and helps eliminateexcessive transmission shifting foroptimum fuel economy andtransmission cooling.
•If your vehicle is equipped withAdvanceTrac with roll stability control,this system may turn on during typicalcornering maneuvers with a heavilyloaded trailer. This is normal. Turningthe corner at a slower speed whiletowing may reduce this tendency.
•Allow more distance for stopping witha trailer attached. Anticipate stops andbrake gradually.
•Avoid parking on a grade. However, ifyou must park on a grade:
1.Turn the steering wheel to point yourvehicle tires away from traffic flow.
2.Set your vehicle parking brake.
3.Place the automatic transmission inpark (P).
4.Place wheel chocks in front and backof the trailer wheels. (Chocks notincluded with vehicle.)
Your vehicle may be equipped with atemporary or conventional spare tire. Atemporary spare tire is different in size(diameter or width), tread-type(All-Season or All Terrain) or is from adifferent manufacturer than the road tireson your vehicle. Consult information on thetire label or Safety Compliance label forlimitations when using.
Launching or Retrieving a Boat orPersonal Watercraft (PWC)
Note:Disconnect the wiring to the trailerbefore backing the trailer into the water.
Note:Reconnect the wiring to the trailerafter removing the trailer from the water.
When backing down a ramp during boatlaunching or retrieval:
•Do not allow the static water level torise above the bottom edge of the rearbumper.
•Do not allow waves to break higherthan 6 in (15 cm) above the bottomedge of the rear bumper.
Exceeding these limits may allow water toenter vehicle components:
•Causing internal damage to thecomponents.
•Affecting driveability, emissions andreliability.
Replace the rear axle lubricant anytimethe rear axle has been submerged in water.Water may have contaminated the rearaxle lubricant, which is not normallychecked or changed unless a leak issuspected or other axle repair is required.
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•Driving on flat terrain offers improvedfuel economy as compared to drivingon hilly terrain.
•Transmissions give their best fueleconomy when operated in the topcruise gear and with steady pressureon the gas pedal.
BREAKING-IN
You need to break in new tires forapproximately 300 mi (480 km). Duringthis time, your vehicle may exhibit someunusual driving characteristics.
Avoid driving too fast during the first1,000 mi (1,600 km). Vary your speedfrequently and change up through thegears early. Do not labor the engine.
Do not tow during the first 1,000 mi(1,600 km).
DRIVING THROUGH WATER
WARNING: Do not drive throughflowing or deep water as you may losecontrol of your vehicle.
Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
Before driving through standing water,check the depth. Never drive through waterthat is higher than the bottom of the wheelhubs.
When driving through standing water, drivevery slowly and do not stop your vehicle.Your brake performance and traction maybe limited. After driving through water andas soon as it is safe to do so:
•Lightly press the brake pedal to dry thebrakes and to check that they work.
•Check that the horn works.
•Check that the exterior lights work.
•Turn the steering wheel to check thatthe steering power assist works.
FLOOR MATS
WARNING: Use a floor matdesigned to fit the footwell of yourvehicle that does not obstruct the pedalarea. Failure to follow this instructioncould result in the loss of control of yourvehicle, personal injury or death.
WARNING: Pedals that cannotmove freely can cause loss of vehiclecontrol and increase the risk of seriouspersonal injury.
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You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferredby California Civil Code Section 1793.22(b).You are also required to use BBB AUTOLINE before exercising rights or seekingremedies created by the FederalMagnuson-Moss Warranty Act, 15 U.S.C.sec. 2301 et seq. If you choose to seekredress by pursuing rights and remediesnot created by California Civil Code Section1793.22(b) or the Magnuson-MossWarranty Act, resort to BBB AUTO LINE isnot required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator considersthe testimony provided and makes adecision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within 40days after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation that follows, please call orwrite to request a program application.You will be asked for your name andaddress, general information about yournew vehicle, information about yourwarranty concerns, and any steps you havealready taken to try to resolve them. ACustomer Claim Form will be mailed thatneeds to be completed, signed andreturned to the BBB along with proof ofownership. Upon receipt, the BBB reviewsthe claim for eligibility under the ProgramSummary Guidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE a Division of BBBNational Programs, Inc.1676 International Drive, Suite 550McLean, VA 22102
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
For additional information, refer to theBetter Business Bureau website.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
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Note:Coolants marketed for all makes andmodels may not be approved to Fordspecifications and may damage the coolingsystem. Resulting component damage maynot be covered by the vehicle warranty.
If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
Top up the coolant level as follows:
1.Unscrew the cap slowly. Any pressureescapes as you unscrew the cap.
2.Add prediluted coolant approved tothe correct specification. SeeCapacities and Specifications (page226).
3.Add enough prediluted coolant toreach the correct level.
4.Replace the coolant reservoir cap. Turnthe cap clockwise until it contacts thehard stop.
5.Check the coolant level the next fewtimes you drive your vehicle. Ifnecessary, add enough predilutedengine coolant to bring the coolantlevel to the correct level.
If you have to add more than 1.1 qt (1 L) ofengine coolant per month, have yourvehicle checked as soon as possible.Operating an engine with a low coolantlevel can result in engine overheating andpossible engine damage.
Note:During normal vehicle operation, thecoolant may change color, and slightlydarken. As long as the coolant is clear anduncontaminated, this color change does notindicate the coolant has degraded nor doesit require the coolant to be drained, thesystem to be flushed, or the coolant to bereplaced.
In case of emergency, you can add a largeamount of water without coolant to reacha vehicle service location. In this instance,qualified personnel:
1.Must drain the cooling system.
2.Chemically clean the coolant system.
3.Refill with coolant that meets thecorrect specification. See Capacitiesand Specifications (page 226).
Water alone, without coolant, can causeengine damage from corrosion,overheating or freezing.
Do not use the following as a coolantsubstitute:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol ormethanol antifreeze.
Alcohol and other liquids can cause enginedamage from overheating or freezing.
Do not add extra inhibitors or additives tothe coolant. These can be harmful andcompromise the corrosion protection ofthe coolant.
Recycled Coolant
We do not recommend the use of recycledcoolant as an approved recycling processis not yet available.
Dispose of used engine coolant in anappropriate manner.
Follow your community's regulations andstandards for recycling and disposing ofautomotive fluids.
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1.Pull off the road as soon as safelypossible and shift the transmission intopark (P).
2.Leave the engine running until thecoolant temperature gauge needlereturns to the normal position. If thetemperature does not drop afterseveral minutes, follow the remainingsteps.
3.Switch the engine off and wait for it tocool. Check the coolant level.
4.If the coolant level is at or below theminimum mark, immediately addprediluted coolant.
5.If the coolant level is normal, restartthe engine and continue driving.
AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check andchange the transmission fluid and filter atthe correct service interval. SeeScheduled Maintenance (page 249).
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
Checking Automatic TransmissionFluid
For scheduled intervals of the fluid checksand changes, See ScheduledMaintenance (page 249). Yourtransmission does not consume fluid.However, if the transmission is not workingproperly, for example, if the transmissionslips or shifts slowly, or if you notice somesign of fluid leakage, check the fluid levelas soon as possible.
Automatic transmission fluid expandswhen warmed. Obtain an accurate readingas follows :
1.Drive the vehicle approximately 19 mi(30 km) to reach normal operatingtemperature via the transmission fluidtemperature gauge on the instrumentcluster.
2.Park the vehicle on a level surface andengage the parking brake.
3.With the engine running, parking brakeengaged and your foot on the brakepedal, move the gearshift lever throughall of the gear ranges. Allow sufficienttime for each gear to engage.
4.Put the transmission in park (P) andleave the engine running.
5.Remove the dipstick, wiping it cleanwith a clean, dry, lint free rag.
6.Install the dipstick, fully seating it in thefiller tube.
7.Remove the dipstick and inspect thefluid level. The fluid should be in thedesignated area for normal operatingtemperature.
Low Fluid Level
Do not drive the vehicle if there is noindication of fluid on the dipstick and theambient temperature is above 50°F(10°C).
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Only use fluid that meets ourspecifications. See Capacities andSpecifications (page 226).
Brake Fluid Service Interval
Brake fluid absorbs water over time whichdegrades the effectiveness of the brakefluid. Change the brake fluid at thespecified intervals to prevent degradedbraking performance.
For detailed interval information, seeScheduled Maintenance in your Owner'sManual or your local maintenance guide.
POWER STEERING FLUID
CHECK
WARNING: A fluid level betweenthe MAX and MIN lines is within thenormal operating range and there is noneed to add fluid. A fluid level not in thenormal operating range couldcompromise the performance of thesystem.
WARNING: For E-350 and E-450vehicles with the Hydro-Boost BrakeSystem, do not press the brake pedalafter the engine has been turned off.Pressing the brake pedal after the enginehas been turned off will give a falsepower steering fluid level reading.
Only use fluid that meets Fordspecifications. See Hydraulic PowerSteering Fluid Capacity andSpecification (page 236).
To top up the power steering fluid level dothe following.
1.Start the engine and let it run until itreaches normal operating temperature.
2.Make sure the fluid is within the MINand MAX range.
3.If the fluid level is low, add fluid to bewithin the MIN and MAX range. Do notoverfill.
4.While the engine idles, turn the steeringwheel left and right several times.
5.Recheck the fluid level in the reservoir.
Note:Do not operate the vehicle with a lowpower steering pump fluid level.
CHANGING THE 12V BATTERY
WARNING: This vehicle may havemore than one battery. Removing thebattery cables from only one batterydoes not disconnect your vehicleelectrical system. Make sure youdisconnect the battery cables from allbatteries when disconnecting power.Failure to do so may cause seriouspersonal injury or property damage.
WARNING: Batteries normallyproduce explosive gases which cancause personal injury. Therefore, do notallow flames, sparks or lightedsubstances to come near the battery.When working near the battery, alwaysshield your face and protect your eyes.Always provide correct ventilation.
WARNING: When lifting aplastic-cased battery, excessive pressureon the end walls could cause acid to flowthrough the vent caps, resulting inpersonal injury and damage to thevehicle or battery. Lift the battery with abattery carrier or with your hands onopposite corners.
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REMOVING A HEADLAMP
1.Make sure the headlamp switch is inthe off position, then open the hood.
2.Remove the three screws from theheadlamp assembly and pull theassembly straight out.
3.Disconnect the electrical connector bysqueezing the release tab and pushingthe connector forward, then pulling itrearward.
4.Remove the headlamp.
To install the new lamp, follow theremoval procedures in reverse order.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented toaccommodate normal changes inpressure. Condensation can be a naturalby-product of this design. When moist airenters the lamp assembly through thevents, there is a possibility thatcondensation can occur when thetemperature is cold. When normal
condensation occurs, a thin film of mistcan form on the interior of the lens. Thethin mist eventually clears and exitsthrough the vents during normal operation.Clearing time may take as long as 48 hoursunder dry weather conditions.
Examples of acceptable condensation are:
•Presence of thin mist (no streaks, dripmarks or droplets).
•Fine mist covers less than 50% of thelens.
Examples of unacceptable moisture(usually caused by a lamp water leak) are:
•Water puddle inside the lamp.
•Large water droplets, drip marks orstreaks present on the interior of thelens.
Take your vehicle to a dealer for service ifany of the above conditions ofunacceptable moisture are present.
Replacing Headlamp Bulbs
WARNING: Make sure the bulbshave cooled down before removingthem. Failure to follow this warning couldresult in serious personal injury.
Note:Grasp the bulb by only its plastic baseand do not touch the glass. The oil from yourhand could cause the bulb to break the nexttime the headlamps are operated.
Note:If the bulb is accidentally touched,clean it with rubbing alcohol before use.
1.Make sure the headlamp switch is inthe off position, then open the hood.
2.Remove the headlamp. SeeRemoving a Headlamp (page 179).
3.Disconnect the electrical connector bysqueezing the release tab and pushingthe connector forward, then pulling itrearward.
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3.Full-size dissimilar spare withoutlabel on wheel
When driving with the full-size dissimilarspare wheel and tire assembly:
•Do not exceed 70 mph (113 km/h).
•Do not use more than one dissimilarspare wheel and tire assembly at atime.
•Do not use commercial car washingequipment.
•Do not use snow chains on the end ofthe vehicle with the dissimilar sparewheel and tire assembly.
Using a dissimilar spare wheel and tireassembly can compromise theeffectiveness of the following :
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
When driving with the full-size dissimilarspare wheel and tire assembly additionalcaution should be given to:
•Towing a trailer.
•Driving vehicles equipped with acamper body.
•Driving vehicles with a load on thecargo rack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assemblyand seek service as soon as possible.
Tire Change Procedure (If Equipped)
WARNING: The jack supplied withthis vehicle is only intended for changinga flat tire in an emergency. Do notattempt to do any other work on yourvehicle when it is supported by the jack,as your vehicle could slip off the jack.Failure to follow this instruction couldresult in personal injury or death.
WARNING: To help prevent yourvehicle from moving when changing awheel, shift the transmission into park(P), set the parking brake and use anappropriate block or wheel chock tosecure the wheel diagonally opposite tothe wheel being changed. For example,when changing the front left wheel,place an appropriate block or wheelchock on the right rear wheel.
WARNING: Do not attempt tochange a tire on the side of the vehicleclose to moving traffic. Pull far enoughoff the road to not obstruct the flow oftraffic and avoid the danger of being hitwhen operating the jack or changing thewheel.
WARNING: Only use the jackprovided as original equipment with yourvehicle.
WARNING: The jack supplied withthis vehicle is only intended for changinga flat tire in an emergency. Do notattempt to do any other work on yourvehicle when it is supported by the jack,as your vehicle could slip off the jack.Failure to follow this instruction couldresult in personal injury or death.
WARNING: Only use the jackprovided as original equipment with yourvehicle.
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