
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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370 Vehicle Care
Correctly Stored
Incorrectly Stored
10. Reinstall the spare tire lock, if the vehicle has one. Return the jack and tools to their original
location in the vehicle. See
“Removing the
Spare Tire and Tools.”
Full-Size Spare Tire
If this vehicle came with a full-size spare
tire, it was fully inflated when new,
however, it can lose air over time. Check the
inflation pressure regularly. See Tire Pressure
0 344 and Vehicle Load Limits 0204 for
information regarding proper tire inflation
and loading the vehicle. For instructions on
how to remove, install, or store a spare tire,
see Tire Changing 0360.
After installing the spare tire on the vehicle,
stop as soon as possible and check that the
spare is correctly inflated. The spare tire is
made to perform well at speeds up to
112 km/h (70 MPH) at the recommended
inflation pressure, so you can finish
your trip.
Have the damaged or flat road tire repaired
or replaced and installed back onto the
vehicle as soon as possible so the spare tire
will be available in case it is needed again.
Do not mix tires and wheels of different
sizes, because they will not fit. Keep the
spare tire and its wheel together.
Caution
If the vehicle has four-wheel drive and a
different size spare tire is installed, do
not drive in four-wheel drive until the flat
tire is repaired and/or replaced. The
vehicle could be damaged and the repairs
would not be covered by the warranty.
Never use four-wheel drive when a
different size spare tire is installed on the
vehicle.
The vehicle may have a different size spare
tire than the road tires originally installed
on the vehicle. This spare tire was developed
for use on this vehicle, so it is all right to
drive on it. If the vehicle has four-wheel
drive and a different size spare tire is
installed, drive only in two-wheel drive.
If the vehicle has a spare tire that does not
match the vehicle’s original road tires and
wheels, in size and type, do not include the
spare in the tire rotation.
Jump Starting
Jump Starting - North America
For more information about the vehicle
battery, see Battery - North America 0321.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 373
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
6. Check that the jumper cables do not have loose or missing insulation. If they
do, you could get a shock. The vehicles
could be damaged too.
Before you connect the cables, here are
some basic things you should know.
Positive (+) will go to positive (+) or to a
remote positive (+) terminal if the
vehicle has one. Negative (–) will go to a
heavy, unpainted metal engine part or to
a remote negative (–) terminal if the
vehicle has one.
Do not connect positive (+) to negative
(–) or you will get a short that would
damage the battery and maybe other
parts too. And do not connect the
negative (–) cable to the negative (–)
terminal on the dead battery because
this can cause sparks.
7. Connect one end of the red positive (+) cable to the discharged battery
positive (+) terminal. 8. Do not let the other end touch metal.
Connect it to the good battery
positive (+) terminal. Use a remote
positive (+) terminal if the vehicle
has one.
9. Connect one end of the black negative (–) cable to the good battery negative
(–) terminal. Use a remote negative (–)
terminal if the vehicle has one.
Do not let the other end touch anything
until the next step.
10. Connect the other end of the negative (–) cable to the discharged battery
negative (–) grounding point.
11. Start the vehicle with the good battery and run the engine for a while.
12. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Transporting a Disabled Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or a
mechanical transmission range select
shifter. In the event of a loss of 12-volt
battery power, the electric parking brake
cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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374 Vehicle Care
Caution (Continued)
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary. If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the 12-volt battery is dead and/or
electric parking brake is not released, the
vehicle will not move. Try to jump start
the vehicle with a known good 12-volt
battery, shift the car into N (Neutral), and
release the electric parking brake. Refer to
Jump Starting - North America
0370.
.If unsuccessful, the vehicle will not move.
Tire skates or dollies must be used under
the non-rolling tires to prevent vehicle
damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used to pull the
vehicle onto a flatbed car carrier from a flat
road surface. Do not use these attachment
points to pull the vehicle from snow, mud
or sand.
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as a
motor home. The two most common types
of recreational vehicle towing are dinghy
and dolly towing. Dinghy towing is towing
the vehicle with all four wheels on the

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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388 Service and Maintenance
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0204.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0266.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal Service.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service. Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe Service.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0305.
Maintenance Schedule
Tire Rotation and Required Services
Every 12 000 km (7,500 mi)
Tires are rotated to achieve a more uniform
wear for all tires. The first rotation is the
most important.
Anytime unusual wear is noticed, rotate the
tires as soon as possible, check for proper
tire inflation pressure, and check for
damaged tires or wheels. If the unusual
wear continues after the rotation, check the wheel alignment. See
When It Is Time for
New Tires 0353 and
Wheel Replacement 0357.
.Perform Multi-Point Vehicle Inspection.
See Multi-Point Vehicle Inspection (MPVI)
0 390.
.Lubricate body components. See Exterior
Care 0377.
Power Take Off (PTO) and Extended
Idle Use
When the vehicle is used with the PTO
equipment or used in a way that requires
extended idle time, one hour of use shall be
deemed the same as 53 km (33 mi). See
Driver Information Center (DIC) (Base Level)
0126 orDriver Information Center (DIC)
(Uplevel) 0128 for hourmeter, if equipped.
Additional Required Services –Normal
Service
Every 12 000 km (7,500 mi)
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system. Or
when the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km/
600 mi. If driven under the best

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Customer Information 403
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Diesel fuel delivery may be
restricted. Propane and other fuels are
not provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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OnStar 411
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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418 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 304
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . .214
AdaptiveCruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 235
Add-On Electrical Equipment . . . . . . . . . . . . . 300
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Additional OnStar Information . . . . . . . . . . . . . . . . . . . . 412
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 47
Advanced Driver Assistance Systems . . . . . . . . . . . . . 246
Agreements Trademarks and License . . . . . . . . . . . . . . . 182
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . . . 312
Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Filter Life System . . . . . . . . . . . . . . . . . . . . . . . 311
Filter, Passenger Compartment . . . . . . . . 190
Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . .185
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How Does an Airbag Restrain? . . . . . . . . . . 64
Passenger Sensing System . . . . . . . . . . . . . . 65
What Makes an Airbag Inflate? . . . . . . . . . 64 Airbag System (cont'd)
What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
When Should an Airbag Inflate? . . . . . . . . 63
Where Are the Airbags? . . . . . . . . . . . . . . . . 62
Airbags Adding Equipment to the Vehicle . . . . . . . 69
Passenger Status Indicator . . . . . . . . . . . . . . 116
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 116
Replacing System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Servicing Airbag-Equipped Vehicles . . . . . . 69
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 29
Alert Lane Change (LCA) . . . . . . . . . . . . . . . . . . . . . 262
Rear Cross Traffic . . . . . . . . . . . . . . . . . . . . . . 257
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 340
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . . . .341
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . 154, 156
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Antilock Brake System (ABS) . . . . . . . . . . . . . 227 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 120
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Apple CarPlay and Android Auto . . . . . 172, 174

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422 Index
Engine (cont'd)Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Power Messages . . . . . . . . . . . . . . . . . . . . . . . 134
Running While Parked . . . . . . . . . . . . . . . . . . 217
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 278
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 409
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Extended Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .32
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . . 217
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 59
Exterior Cargo Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Lamp Controls . . . . . . . . . . . . . . . . . . . . . . . . . 138
Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 140
Lighting Battery Saver . . . . . . . . . . . . . . . . . 147
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Filter
Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 312
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Flashers, Hazard Warning . . . . . . . . . . . . . . . . . 141
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 Floor Console
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Fluid Automatic Transmission . . . . . . . . . . . . . . . . 311
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Power Steering . . . . . . . . . . . . . . . . . . . . . . . . . 317
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Fog Lamp Light Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . 221, 323
Four-Wheel-Drive
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Heated and Ventilated Seats . . . . . . . . . . . . 50
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Economy, Driving for Better . . . . . . . . . . . 193
Filling a Portable Fuel Container . . . . . . . 270
Filling the Tank . . . . . . . . . . . . . . . . . . . 267, 269 Fuel (cont'd)
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 266
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Low Fuel Warning Light . . . . . . . . . . . . . . . 124
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 266
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 266
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 370
Fuses Engine Compartment Fuse Block . . . . . . . 332
Fuses and Circuit Breakers . . . . . . . . . . . . . 332
Instrument Panel Fuse Block . . . . . . . 335, 337
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . .134Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Gauges
Engine Coolant Temperature . . . . . . . . . . . . 113
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 112
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Transmission Temperature . . . . . . . . . . . . . . 114
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Warning Lights and Indicators . . . . . . . . . 106