Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
214 Driving and Operating
{Warning
Do not plug in the engine block heater
while the vehicle is parked in a garage or
under a carport. Property damage or
personal injury may result. Always park
the vehicle in a clear open area away
from buildings or structures.
Base Model Shown, Others Similar
To Use the Engine Heater
1. Turn off the engine.
2. Check the heater cord for damage. If it isdamaged, do not use it. See your dealer
for a replacement. Inspect the cord for
damage yearly. 3. Plug the heater cord into the connector
on the vehicle.
4. Plug the cord into a grounded 110-volt AC outlet that is protected by a ground
fault detection function.
{Warning
Improper use of the heater cord or an
extension cord can damage the cord and
may result in overheating and fire.
.Plug the cord into a three-prong
electrical utility receptacle that is
protected by a ground fault detection
function. An ungrounded outlet could
cause an electric shock.
.Use a weatherproof, heavy-duty,
15 amp-rated extension cord if needed.
Failure to use the recommended
extension cord in good operating
condition, or using a damaged heater
or extension cord, could make it
overheat and cause a fire, property
damage, electric shock, and injury.
.Do not operate the vehicle with the
heater cord permanently attached to
the vehicle. Possible heater cord and
thermostat damage could occur.
(Continued)
Warning (Continued)
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges. Never close the hood on the
heater cord.
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
5. Before starting the engine, be sure to unplug and store the cord.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Retained Accessory Power (RAP)
When the vehicle is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the vehicle is
on or in accessory mode:
.Infotainment System
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 227
flashing until the shift request has
completed. A DIC message displays to
indicate the state of the request.
Once the 4x4 shift has completed, the
DIC message disappears, the
4x4 indicator stops flashing, and the
current setting is indicated.
If vehicle speed is higher when shift
request occurs, a DIC message displays.
Reduce vehicle speed.
If the transmission is not in N (Neutral)
when shift request occurs, DIC messages will
display. The vehicle will allow 20 seconds for
this shift to occur. After this time, a
indicator in the instrument cluster will
indicate that the transfer case is in 4
n.
Caution
Shifting the transmission into gear before
the requested mode indicator light has
stopped flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not slowed to
5 km/h (3 mph) within 20 seconds, the
transfer case will remain in its original state.
This will be indicated in the instrument
cluster. With the vehicle moving less than 5 km/h
(3 mph), and the transmission in N (Neutral),
attempt the shift again.
Shifting Into N (Neutral)
To shift into N (Neutral):
1. Start the vehicle.
2. Shift the transmission to N (Neutral).
3. Shift the transfer case to 2
m.
4. Apply the parking brake and/or brake pedal.
5. Press 2
mfive times in 10 seconds until
the N (Neutral) indicator starts flashing in
the instrument cluster. When the shift is
complete, the indicator stops flashing.
If the parking brake and/or brake pedal
is not applied within 20 seconds, the
transfer case will remain in the original
state.
6. If the transmission is not shifted into N (Neutral) or the vehicle has not slowed
to 5 km/h (3 mph) within 20 seconds,
the transfer case will remain in its
original state. This will be indicated in
the instrument cluster. Shifting Out of N (Neutral)
To shift out of N (Neutral):
1. Turn the ignition on with the engine off. See Ignition Positions 0211.
2. Set the parking brake. See Electric
Parking Brake 0228.
3. Shift the transmission to N (Neutral).
4. Shift the transfer case to 2
m. Transfer
case shifts out of N (Neutral) can only be
made into 2
m. When the shift to 2mis
complete, the indicator in the instrument
cluster will stop flashing. If the transfer
case cannot complete a shift, the
indicator will return to the previously
selected setting.
Brakes
Antilock Brake System (ABS)
The Antilock Brake System (ABS) helps
prevent a braking skid and maintain steering
while braking hard.
ABS performs a system check when the
vehicle is first driven. A momentary motor
or clicking noise may be heard while this
test is going on, and the brake pedal may
move slightly. This is normal.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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230 Driving and Operating
HSA is available when the vehicle is facing
uphill in a forward gear, or when facing
downhill in R (Reverse). The vehicle must
come to a complete stop on a grade for HSA
to activate.
Ride Control Systems
Traction Control/Electronic
Stability Control
System Operation
The vehicle has a Traction Control System
(TCS) and StabiliTrak/Electronic Stability
Control (ESC) system. These systems help
limit wheel spin and assist the driver in
maintaining control, especially on slippery
road conditions.
TCS activates if it senses any of the drive
wheels are spinning or beginning to lose
traction. When this happens, TCS applies the
brakes to the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak/ESC activates when the vehicle
senses a difference between the intended
path and the direction the vehicle is actually
traveling. StabiliTrak/ESC selectively applies
braking pressure to any one of the vehicle
wheel brakes to assist the driver in keepingthe vehicle on the intended path. Trailer
Sway Control (TSC) is also on automatically
when the vehicle is started. See
Trailer Sway
Control (TSC) 0288.
If cruise control is being used and traction
control or StabiliTrak/ESC begins to limit
wheel spin, cruise control will disengage.
Cruise control may be turned back on when
road conditions allow.
Both systems come on automatically when
the vehicle is started and begins to move.
The systems may be heard or felt while
they are operating or while performing
diagnostic checks. This is normal and does
not mean there is a problem with the
vehicle.
It is recommended to leave both systems on
for normal driving conditions, but it may be
necessary to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow. See If the
Vehicle Is Stuck 0203 and “Turning the
Systems Off and On” later in this section.
When the transfer case (if equipped) is in
Four-Wheel Drive Low, the stability system
is automatically disabled,
gcomes on, and
the appropriate message will appear on the Driver Information Center (DIC). Both
traction control and StabiliTrak/ESC are
automatically disabled in this condition.
The indicator light for both systems is in the
instrument cluster. This light will:
.Flash when TCS is limiting wheel spin.
.Flash when StabiliTrak/ESC is activated.
.Turn on and stay on when either system
is not working.
If either system fails to turn on or to
activate, a message displays in the Driver
Information Center (DIC), and
dcomes on
and stays on to indicate that the system is
inactive and is not assisting the driver in
maintaining control. The vehicle is safe to
drive, but driving should be adjusted
accordingly.
If
dcomes on and stays on:
1. Stop the vehicle.
2. Turn the engine off and wait 15 seconds.
3. Start the engine.
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270 Driving and Operating
Caution (Continued)
may turn on the malfunction indicator
lamp, and could damage the fuel system
and emissions system. SeeMalfunction
Indicator Lamp (Check Engine Light) 0117.
Filling a Portable Fuel Container
{Warning
Never fill a portable fuel container while
it is in the vehicle. Static electricity
discharge from the container can ignite
the fuel vapor. You or others could be
badly burned and the vehicle could be
damaged. To help avoid injury to you
and others:
.Dispense fuel only into approved
containers.
.Do not fill a container while it is
inside a vehicle, in a vehicle's trunk, in
a pickup bed, or on any surface other
than the ground.
.Bring the fill nozzle in contact with
the inside of the fill opening before
operating the nozzle. Maintain contact
until filling is complete.
(Continued)
Warning (Continued)
.Keep sparks, flames, and smoking
materials away from fuel.
.Avoid using electronic devices while
pumping fuel.
.When transporting a fuel container or
other material that can catch fire in
the truck bed, secure the container to
prevent spills.
Trailer Towing
General Towing Information
Only use towing equipment that has been
designed for the vehicle. Contact your dealer
or trailering dealer for assistance with
preparing the vehicle to tow a trailer. Read
the entire section before towing a trailer.
To tow a disabled vehicle, see Transporting
a Disabled Vehicle 0373. To tow the vehicle
behind another vehicle such as a motor
home, see Recreational Vehicle Towing
0 374.
Driving Characteristics and
Towing Tips
{Warning
You can lose control when towing a
trailer if the correct equipment is not
used or the vehicle is not driven properly.
For example, if the trailer is too heavy or
the trailer brakes are inadequate for the
load, the vehicle may not stop as
expected. You and others could be
seriously injured. The vehicle may also be
damaged, and the repairs would not be
covered by the vehicle warranty. Pull a
trailer only if all the steps in this section
have been followed. Ask your dealer for
advice and information about towing a
trailer with the vehicle.
Driving with a Trailer
Trailering is different than just driving the
vehicle by itself. Trailering affects handling,
acceleration, braking, and durability.
Successful and safe trailering requires proper
use of the correct equipment.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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272 Driving and Operating
moving and then manually apply the trailer
brake controller to check that the trailer
brakes work. During the trip, occasionally
check that the cargo and trailer are secure
and that the lamps and any trailer brakes
are working.
Towing with a Stability Control System
When towing, the stability control system
might be heard. The system reacts to
vehicle movement caused by the trailer,
which mainly occurs during cornering. This is
normal when towing heavier trailers.
Following Distance
Stay at least twice as far behind the vehicle
ahead as you would when driving without a
trailer. This can help to avoid heavy braking
and sudden turns.
Passing
More passing distance is needed when
towing a trailer. The combination of the
vehicle and trailer will not accelerate as
quickly and is much longer than the vehicle
alone. It is necessary to go much farther
beyond the passed vehicle before returning
to the lane. Pass on level roadways. Avoid
passing on hills if possible.
Backing Up
Hold the bottom of the steering wheel with
one hand. To move the trailer to the left,
move that hand to the left. To move the
trailer to the right, move that hand to the
right. Always back up slowly and, if possible,
have someone guide you.
Making TurnsCaution
Turn more slowly and make wider arcs
when towing a trailer to prevent damage
to your vehicle. Making very sharp turns
could cause the trailer to contact the
vehicle.
Make wider turns than normal when towing,
so the trailer will not go over soft shoulders,
over curbs, or strike road signs, trees,
or other objects. Always signal turns well in
advance. Do not steer or brake suddenly.
Driving on Grades
Reduce speed and shift to a lower gear
before starting down a long or steep
downhill grade. If the transmission is not
shifted down, the brakes may overheat and
result in reduced braking efficiency. The vehicle can tow in D (Drive). Shift the
transmission to a lower gear if the
transmission shifts too often under heavy
loads and/or hilly conditions.
When towing at higher altitudes, engine
coolant will boil at a lower temperature
than at lower altitudes. If the engine is
turned off immediately after towing at high
altitude on steep uphill grades, the vehicle
could show signs similar to engine
overheating. To avoid this, let the engine
run, preferably on level ground, with the
transmission in P (Park) for a few minutes
before turning the engine off. If the
overheat warning comes on, see
Engine
Overheating 0315.
Viewing Systems
If equipped, the viewing systems on the
vehicle can improve visibility while hitching,
backing, and driving with a trailer. See
Advanced Driver Assistance Systems 0246.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and trailer on a
level surface when possible.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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274 Driving and Operating
Pulling the Trailer from the Water
To pull the trailer out of the water:1. Press and hold the brake pedal.
2. Start the engine and shift into gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
8. Once the vehicle and trailer have been driven from the sloped part of the boat
ramp, the vehicle can be shifted from
four-wheel-drive high. Shift into the drive
mode that is appropriate for the road
conditions.
Caution
If the vehicle tires begin to spin and the
vehicle begins to slide toward the water,
remove your foot from the accelerator
pedal and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer Towing
The vehicle needs service more often when
used to tow trailers. See Maintenance
Schedule 0388. It is especially important to
check the engine oil, axle lubricant, belts,
cooling system, and brake system before
and during each trip.
Check periodically to see that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling When Trailer Towing
The cooling system may temporarily
overheat during severe operating conditions.
See Engine Overheating 0315.
Trailer Towing
If equipped with a diesel engine, see the
Duramax diesel supplement.
Caution
Towing a trailer improperly can damage
the vehicle and result in costly repairs
not covered by the vehicle warranty. To
tow a trailer correctly, follow the
directions in this section and see your
dealer for important information about
towing a trailer with the vehicle. Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, and
durability. Successful, safe trailering takes
correct equipment, and it has to be used
properly.
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
Trailer Weight
{Warning
Never exceed the towing capacity for
your vehicle.
Safe trailering requires monitoring the
weight, speed, altitude, road grades, outside
temperature, and how frequently the vehicle
is used to tow a trailer.
Trailer Weight Ratings
When towing a trailer, the combined weight
of the vehicle, vehicle contents, trailer, and
trailer contents must be below all of the
maximum weight ratings for the vehicle,
including:
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Driving and Operating 289
If TSC is enabled, the Traction Control
System (TCS)/StabiliTrak/ESC warning light
will flash on the instrument cluster. Reduce
vehicle speed by gradually removing your
foot from the accelerator. If trailer sway
continues, StabiliTrak/ESC can reduce engine
torque to help slow the vehicle. TSC will not
function if StabiliTrak/ESC is turned off. See
Traction Control/Electronic Stability Control
0230.
{Warning
Trailer sway can result in a crash and in
serious injury or death, even if the
vehicle is equipped with TSC.
(Continued)
Warning (Continued)
If the trailer begins to sway, reduce
vehicle speed by gradually removing your
foot from the accelerator. Then pull over
to check the trailer and vehicle to help
correct possible causes, including an
improperly or overloaded trailer,
unrestrained cargo, improper trailer hitch
configuration, or improperly inflated or
incorrect vehicle or trailer tires. See
Towing Equipment0278 for trailer
ratings and hitch setup recommendations.
Aftermarket Electronic Trailer Sway
Control Devices
Some trailers may come equipped with an
electronic device designed to reduce or
control trailer sway. Aftermarket equipment
manufacturers also offer similar devices that
connect to the wiring between the trailer
and the vehicle. These devices may interfere
with the vehicle’s trailer brake or other
systems, including integrated anti-sway
systems, if equipped. Messages related to
trailer connections or trailer brakes could
appear on the DIC. The effects of these aftermarket devices may have on vehicle
handling or trailer brake performance is not
known.
{Warning
Use of aftermarket electronic trailer sway
control devices could result in reduced
trailer brake performance, loss of trailer
brakes, or other malfunctions, and result
in a crash. You or others could be
seriously injured or killed. Before using
one of these devices:
.Ask the device or trailer manufacturer
if the device has been thoroughly
tested for compatibility with the
make, model, and year of your vehicle
and any optional equipment installed
on your vehicle.
.Before driving, check the trailer brakes
are working properly, if equipped.
Drive the vehicle with the trailer
attached on a level road surface that
is free of traffic at about 32-40 km/h
(20-25 mph) and fully apply the
manual trailer brake apply lever. Also,
check the trailer brake lamps and
other lamps are functioning correctly.
(Continued)
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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300 Driving and Operating
If Tow/Haul Mode is off and this setting is
on for a Trailer Profile, each time the vehicle
is turned on, a reminder will appear in the
DIC to turn on Tow/Haul Mode when the
Trailer Profile is active.
If Tow/Haul Mode is on and this setting is
on for a Trailer Profile, the reminder will not
appear when the Trailer Profile is active.
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. SeeMalfunction
Indicator Lamp (Check Engine Light) 0117.
A device connected to the DLC —such as
an aftermarket fleet or driver-behavior
tracking device —may interfere with
vehicle systems. This could affect vehicle
operation and cause a crash. Such devices
may also access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can damage
the vehicle or cause components to not
work and would not be covered by the
vehicle warranty. Always check with your
dealer before adding electrical equipment.
Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating.
The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see Servicing the Airbag-Equipped
Vehicle 069 and Adding Equipment to the
Airbag-Equipped Vehicle 069.
For information on wiring auxiliary switches,
see www.gmupfitter.com or contact your
dealer.
Adding a Snow Plow or Similar
Equipment
Caution
Do not exceed 72 km/h (45 mph) with a
snow plow mounted to the vehicle. The
vehicle could overheat and be damaged. Before installing a snow plow on the vehicle,
follow these guidelines:
Caution
If the vehicle does not have the snow
plow prep package, RPO VYU, adding a
plow can damage the vehicle, and the
repairs would not be covered by the
vehicle warranty. Unless the vehicle was
built to carry a snow plow, do not add
one to the vehicle. If the vehicle has RPO
VYU, then the payload the vehicle can
carry will be reduced when a snow plow
is installed. The vehicle can be damaged
if either the front or rear axle ratings or
the Gross Vehicle Weight Rating (GVWR)
are exceeded.
The plow the vehicle can carry depends on
many things, such as:
.The options the vehicle came with, and
the weight of those options.
.The weight and number of passengers to
be carried.
.The weight of items added to the vehicle,
like a tool box or truck cap.
.The total weight of any additional cargo
to be carried.