2024 CHEVROLET SILVERADO FLAT TOW

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Vehicle Care 373
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
6. Check that the jumper cables do not have loose or missing insulation. If they
do, you could get a shock. The vehicles
could be damaged too.
Before you connect the cables, here are
some basic things you should know.
Positive (+) will go to positive (+) or to a
remote positive (+) terminal if the
vehicle has one. Negative (–) will go to a
heavy, unpainted metal engine part or to
a remote negative (–) terminal if the
vehicle has one.
Do not connect positive (+) to negative
(–) or you will get a short that would
damage the battery and maybe other
parts too. And do not connect the
negative (–) cable to the negative (–)
terminal on the dead battery because
this can cause sparks.
7. Connect one end of the red positive (+) cable to the discharged battery
positive (+) terminal. 8. Do not let the other end touch metal.
Connect it to the good battery
positive (+) terminal. Use a remote
positive (+) terminal if the vehicle
has one.
9. Connect one end of the black negative (–) cable to the good battery negative
(–) terminal. Use a remote negative (–)
terminal if the vehicle has one.
Do not let the other end touch anything
until the next step.
10. Connect the other end of the negative (–) cable to the discharged battery
negative (–) grounding point.
11. Start the vehicle with the good battery and run the engine for a while.
12. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Transporting a Disabled Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or a
mechanical transmission range select
shifter. In the event of a loss of 12-volt
battery power, the electric parking brake
cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
374 Vehicle Care
Caution (Continued)
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary. If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the 12-volt battery is dead and/or
electric parking brake is not released, the
vehicle will not move. Try to jump start
the vehicle with a known good 12-volt
battery, shift the car into N (Neutral), and
release the electric parking brake. Refer to
Jump Starting - North America
0370.
.If unsuccessful, the vehicle will not move.
Tire skates or dollies must be used under
the non-rolling tires to prevent vehicle
damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used to pull the
vehicle onto a flatbed car carrier from a flat
road surface. Do not use these attachment
points to pull the vehicle from snow, mud
or sand.
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as a
motor home. The two most common types
of recreational vehicle towing are dinghy
and dolly towing. Dinghy towing is towing
the vehicle with all four wheels on the

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Vehicle Care 379
Dry the finish with a soft, clean chamois or
an all-cotton towel to avoid surface
scratches and water spotting.
Finish Care
Application of aftermarket clearcoat sealant/
wax materials is not recommended.
If painted surfaces are damaged, see your
dealer to have the damage assessed and
repaired. Foreign materials such as calcium
chloride and other salts, ice melting agents,
road oil and tar, tree sap, bird droppings,
chemicals from industrial chimneys, etc., can
damage the vehicle's finish if they remain
on painted surfaces. Wash the vehicle as
soon as possible. If necessary, use
non-abrasive cleaners that are marked safe
for painted surfaces to remove foreign
matter.
Occasional hand waxing or mild polishing
should be done to remove residue from the
paint finish. See your dealer for approved
cleaning products.
Do not apply waxes or polishes to uncoated
plastic, vinyl, rubber, decals, simulated
wood, or flat paint as damage can occur.
Caution
Machine compounding or aggressive
polishing on a basecoat/clearcoat paint
finish may damage it. Use only
non-abrasive waxes and polishes that are
made for a basecoat/clearcoat paint finish
on the vehicle.
To keep the paint finish looking new, keep
the vehicle garaged or covered whenever
possible.
Protecting Exterior Bright Metal Moldings
Caution
Failure to clean and protect the bright
metal moldings can result in a hazy
white finish or pitting. This damage
would not be covered by the vehicle
warranty.
The bright metal moldings on the vehicle
are aluminum, chrome or stainless steel. To
prevent damage always follow these
cleaning instructions:
.Be sure the molding is cool to the touch
before applying any cleaning solution.
.Use only approved cleaning solutions for
aluminum, chrome or stainless steel.
Some cleaners are highly acidic or contain
alkaline substances and can damage the
moldings.
.Always dilute a concentrated cleaner
according to the manufacturer’s
instructions.
.Do not use cleaners that are not intended
for automotive use.
.Use a nonabrasive wax on the vehicle
after washing to protect and extend the
molding finish.
Spray-In Bedliner Care
A spray-in bedliner is a permanent coating
that bonds to the truck bed and cannot be
removed. Promptly rinse the bedliner surface
following a chemical spill to avoid
permanent damage.
Spray-in bedliners can fade from oxidation,
road dirt, heavy-duty hauling, and hard
water stains. Clean it periodically by
washing off the loose dirt and using a mild
detergent. To restore the original
appearance, apply the bedliner conditioner
available through your dealer.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
388 Service and Maintenance
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0204.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0266.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal Service.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service. Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe Service.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0305.
Maintenance Schedule
Tire Rotation and Required Services
Every 12 000 km (7,500 mi)
Tires are rotated to achieve a more uniform
wear for all tires. The first rotation is the
most important.
Anytime unusual wear is noticed, rotate the
tires as soon as possible, check for proper
tire inflation pressure, and check for
damaged tires or wheels. If the unusual
wear continues after the rotation, check the wheel alignment. See
When It Is Time for
New Tires 0353 and
Wheel Replacement 0357.
.Perform Multi-Point Vehicle Inspection.
See Multi-Point Vehicle Inspection (MPVI)
0 390.
.Lubricate body components. See Exterior
Care 0377.
Power Take Off (PTO) and Extended
Idle Use
When the vehicle is used with the PTO
equipment or used in a way that requires
extended idle time, one hour of use shall be
deemed the same as 53 km (33 mi). See
Driver Information Center (DIC) (Base Level)
0126 orDriver Information Center (DIC)
(Uplevel) 0128 for hourmeter, if equipped.
Additional Required Services –Normal
Service
Every 12 000 km (7,500 mi)
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system. Or
when the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km/
600 mi. If driven under the best

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Service and Maintenance 389
conditions, the engine oil life system may
not indicate the need for vehicle service
for up to a year. The engine oil and filter
must be changed at least once a year and
the oil life system must be reset. Your
trained dealer technician can perform this
work. If the engine oil life system is reset
accidentally, service the vehicle within
5 000 km/3,000 mi since the last service.
Reset the oil life system when the oil is
changed. SeeEngine Oil Life System
0 310.
.When the REPLACE AT NEXT OIL CHANGE
message displays, the engine air filter
should be replaced at the next engine oil
change. When the REPLACE ENGINE AIR
FILTER SOON message displays, the
engine air filter should be replaced at the
earliest convenience. Reset the engine air
filter life system after the engine air filter
is replaced. See Engine Air Filter Life
System 0311.
Every 36 000 km (22,500 mi)
.Replace passenger compartment air filter.
Or every 24 months, whichever comes
first. More frequent passenger
compartment air filter replacement may
be needed if driving in areas with heavy
traffic, poor air quality, high dust levels, or environmental allergens. Passenger
compartment air filter replacement may
also be needed if there is reduced airflow,
window fogging, or odors. Your GM
dealer can help determine when to
replace the filter.
Every 80 500 km (50,000 mi)
.Change transfer case fluid, if equipped
with 4WD. Do not directly power wash
the transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate the
transfer case fluid. Contaminated fluid will
decrease the life of the transfer case and/
or axles and should be replaced.
Every 156 000 km (97,500 mi)
.Replace spark plugs. Inspect spark plug
wires and/or boots.
Every 161 000 km (100,000 mi)
.Replace hood and/or body lift support gas
struts. Or every 10 years, whichever
comes first. See Gas Strut(s)0326.
Every 240 000 km (150,000 mi)
.Drain and fill engine cooling system. Or
every six years, whichever comes first.
See Cooling System 0313.
Severe Conditions Requiring More
Frequent Maintenance*
.Public service, military, or commercial use
vehicles to include the following:
‐ Ambulances, police cars, and
emergency rescue vehicles.
‐ Civilian vehicles such as light duty
pick-up trucks, SUVs, and passenger
cars that are used in military
applications.
‐ Recovery vehicles such as tow trucks
and flatbed single vehicle carriers or
any vehicle that is consistently used in
towing trailers or other loads.
‐ High use commercial vehicles such as
courier delivery vehicles, private
security patrol vehicles, or any vehicles
that operate on a 24-hour basis.
‐ Any vehicle consistently operated in a
high sand or dust environment such as
those used on oil pipelines and similar
applications.
.Vehicles that are regularly used for short
trips of 6 km (4 mi) or less.
The oil life indicator will show you when
to change the oil and filter. Under severe
conditions the indicator may come on
before 12 000 km (7,500 mi).

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Customer Information 403
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Diesel fuel delivery may be
restricted. Propane and other fuels are
not provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
406 Customer Information
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0402.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle Choose a reputable repair facility that uses
quality replacement parts. See
“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 064.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
422 Index
Engine (cont'd)Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Power Messages . . . . . . . . . . . . . . . . . . . . . . . 134
Running While Parked . . . . . . . . . . . . . . . . . . 217
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 278
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 409
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Extended Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .32
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . . 217
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 59
Exterior Cargo Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Lamp Controls . . . . . . . . . . . . . . . . . . . . . . . . . 138
Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 140
Lighting Battery Saver . . . . . . . . . . . . . . . . . 147
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Filter
Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 312
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Flashers, Hazard Warning . . . . . . . . . . . . . . . . . 141
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 Floor Console
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Fluid Automatic Transmission . . . . . . . . . . . . . . . . 311
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Power Steering . . . . . . . . . . . . . . . . . . . . . . . . . 317
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Fog Lamp Light Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . 221, 323
Four-Wheel-Drive
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Heated and Ventilated Seats . . . . . . . . . . . . 50
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Economy, Driving for Better . . . . . . . . . . . 193
Filling a Portable Fuel Container . . . . . . . 270
Filling the Tank . . . . . . . . . . . . . . . . . . . 267, 269 Fuel (cont'd)
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 266
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Low Fuel Warning Light . . . . . . . . . . . . . . . 124
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 266
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 266
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 370
Fuses Engine Compartment Fuse Block . . . . . . . 332
Fuses and Circuit Breakers . . . . . . . . . . . . . 332
Instrument Panel Fuse Block . . . . . . . 335, 337
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . .134Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Gauges
Engine Coolant Temperature . . . . . . . . . . . . 113
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 112
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Transmission Temperature . . . . . . . . . . . . . . 114
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Warning Lights and Indicators . . . . . . . . . 106