Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Vehicle Care 311
The oil life system can also be reset as
follows:1. Display the oil life percentage on the DIC. See Driver Information Center (DIC)
(Base Level) 0126 orDriver Information
Center (DIC) (Uplevel) 0128.
2. Fully press the accelerator pedal slowly three times within five seconds.
3. If the display changes to 100%, the system is reset.
If the vehicle has a CHANGE ENGINE OIL
SOON message and it comes back on when
the vehicle is started and/or the oil
life percentage is near 0%, the engine oil
life system has not been reset. Repeat the
procedure.
Automatic Transmission Fluid
When to Check and Change Automatic
Transmission Fluid
It is usually not necessary to check the
transmission fluid level. The only reason for
fluid loss is a transmission leak or
overheated transmission. This vehicle is not
equipped with a transmission fluid level
dipstick. There is a special procedure for
checking and changing the transmission fluid
in these vehicles. Because this procedure is difficult, this should be done at the dealer.
Contact the dealer for additional information
or the procedure can be found in the service
manual. See
Publication Ordering
Information 0406.
Caution
Use of the incorrect automatic
transmission fluid may damage the
vehicle, and the damage may not be
covered by the vehicle warranty. Always
use the correct automatic transmission
fluid. See Recommended Fluids and
Lubricants 0392.
Change the fluid and filter at the scheduled
maintenance intervals listed in Maintenance
Schedule 0388. Be sure to use the
transmission fluid listed in Recommended
Fluids and Lubricants 0392.
Engine Air Filter Life System
This feature provides the engine air filter’s
remaining life and best timing for a change.
The timing to change and engine air filter
depends on driving and environmental
conditions.
When to Change Engine Air Filter
When the Driver Information Center (DIC)
displays a message to replace the engine air
filter at the next oil change, follow this
timing.
When the DIC displays a message to replace
the engine air filter soon, replace the engine
air filter at the earliest convenience.
The system must be reset after the engine
air filter is changed.
If the DIC displays a message to check the
engine air filter system, see your dealer.
How to Reset Engine Air Filter Life
System
To reset:
1. Place the vehicle in P (Park).
2. Display the Air Filter Life on the DIC. See Driver Information Center (DIC) (Base
Level) 0126 orDriver Information Center
(DIC) (Uplevel) 0128.
3. Press
Ton the steering wheel, or press
the trip odometer reset stem if the
vehicle does not have the DIC controls,
to move to the Reset/Disable display
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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316 Vehicle Care
If the decision is made not to lift the hood
when this warning appears, get service help
right away. SeeRoadside Assistance Program
0 402.
If the decision is made to lift the hood,
make sure the vehicle is parked on a level
surface.
Check to see if the engine cooling fans are
running. If the engine is overheating, the
fans should be running. If they are not, do
not continue to run the engine and have the
vehicle serviced.
If the engine or transmission detects an
impending hot fluid condition, then the
transmission may force upshifts to limit
temperatures. Downshifts may also be
prevented in this instance. Normal operation
may continue unless the display indicates
there is a hot condition and engine should
be idled.If Steam is Coming from the Engine
Compartment
{Warning
Steam and scalding liquids from a hot
cooling system are under pressure.
Turning the pressure cap, even a little,
can cause them to come out at high
speed and you could be burned. Never
turn the cap when the cooling system,
including the pressure cap, is hot. Wait
for the cooling system and pressure cap
to cool.
If No Steam is Coming from the Engine
Compartment
The ENGINE OVERHEATED STOP ENGINE or
the ENGINE OVERHEATED IDLE ENGINE
message, along with a low coolant
condition, can indicate a serious problem.
If there is an engine overheat warning, but
no steam is seen or heard, the problem may
not be too serious. Sometimes the engine
can get a little too hot when the vehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic.
.Tows a trailer; see Trailer Towing0274.
If the ENGINE OVERHEATED STOP ENGINE or
the ENGINE OVERHEATED IDLE ENGINE
message appears with no sign of steam, try
this for a minute or so: 1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the highest fan
speed. Open the windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or N (Neutral) and
let the engine idle.
If the temperature overheat gauge is no
longer in the overheat zone or an overheat
warning no longer displays, the vehicle can
be driven. Continue to drive the vehicle
slowly for about 10 minutes. Keep a safe
vehicle distance from the vehicle in front.
If the warning does not come back on,
continue to drive normally and have the
cooling system checked for proper fill and
function.
If the warning continues, pull over, stop, and
park the vehicle right away.
If there is still no sign of steam and the
vehicle is equipped with an engine driven
cooling fan, push down the accelerator until
the engine speed is about twice as fast as
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 317
normal idle speed for at least five minutes
while the vehicle is parked. If the warning is
still there, turn off the engine and get
everyone out of the vehicle until it
cools down.
If there is no sign of steam, idle the engine
for five minutes while parked. If the warning
is still displayed, turn off the engine until it
cools down.
Overheated Engine Protection
Operating Mode
If an overheated engine condition exists and
the ENGINE POWER IS REDUCED message
displays, an overheat protection mode which
alternates firing groups of cylinders helps to
prevent engine damage. In this mode, a loss
in power and engine performance will be
noticed. This operating mode allows the
vehicle to be driven to a safe place in an
emergency. Driving extended distances and/
or towing a trailer in the overheat
protection mode should be avoided.
If the engine or transmission detects an
impending hot fluid condition, then the
transmission may force upshifts to limit
temperatures. Downshifts may also be
prevented in this instance. Normal operationmay continue unless the display indicates
there is a hot condition and engine should
be idled.
Caution
After driving in the overheated engine
protection operating mode, the engine oil
will be severely degraded. Any repairs
performed before the engine is cool may
cause engine damage. Allow the engine
to cool before attempting any repair.
Repair the cause of coolant loss, change
the oil, and reset the oil life system. See
Engine Oil
0308.
Engine Fan
If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement.
The vehicle has a clutched engine cooling
fan. When the clutch is engaged, the fan
spins faster to provide more air to cool the
engine. In most everyday driving conditions,
the fan is spinning slower and the clutch is
not fully engaged. This improves fuel
economy and reduces fan noise. Under
heavy vehicle loading, trailer towing, and/or
high outside temperatures, the fan speed
increases as the clutch more fully engages, so an increase in fan noise may be heard.
This is normal and should not be mistaken
as the transmission slipping or making extra
shifts. It is merely the cooling system
functioning properly. The fan will slow down
when additional cooling is not required and
the clutch partially disengages.
This fan noise may be heard when starting
the engine. It will go away as the fan clutch
partially disengages.
Power Steering Fluid
The power steering fluid reservoir is in the
engine compartment on the driver side of
the vehicle. See
Engine Compartment
Overview 0307 for reservoir location.
When to Check Power Steering Fluid
It is not necessary to regularly check power
steering fluid unless there is a leak
suspected in the system or an unusual noise
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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372 Vehicle Care
The discharged battery positive (+) terminal
is under a cover. Open the cover to expose
the terminal.1. Check the other vehicle. It must have a 12-volt battery with a negative ground
system.
Caution
If the other vehicle does not have a
12-volt system with a negative ground,
both vehicles can be damaged. Only use
a vehicle that has a 12-volt system with a
negative ground for jump starting.
2. If you have a vehicle with a diesel engine with two batteries, you should
know before you begin that, especially in
cold weather, you may not be able to
get enough power from a single battery
in another vehicle to start your diesel
engine. If your vehicle has more than
one battery, using the battery that is
closer to the starter will reduce electrical
resistance. This is located on the
passenger side, in the rear of the engine
compartment.
3. Get the vehicles close enough so the jumper cables can reach, but be sure the
vehicles are not touching each other. If they are, it could cause an unwanted
ground connection. You would not be
able to start your vehicle, and the bad
grounding could damage the electrical
systems.
To avoid the possibility of the vehicles
rolling, set the parking brake firmly on
both vehicles involved in the jump start
procedure. Put the automatic
transmission in P (Park) before setting
the parking brake. If you have a
four-wheel-drive vehicle, be sure the
transfer case is in a drive gear, not in
N (Neutral).
Caution
If any accessories are left on or plugged
in during the jump starting procedure,
they could be damaged. The repairs
would not be covered by the vehicle
warranty. Whenever possible, turn off or
unplug all accessories on either vehicle
when jump starting.
4. Turn the ignition off on both vehicles. Unplug unnecessary accessories plugged
into the accessory power outlets. Turn
off the radio and all the lamps that are not needed. This will avoid sparks and
help save both batteries. And it could
save the radio!
5. Open the hood on the other vehicle and locate the positive (+) and negative (−)
terminal locations on that vehicle.
{Warning
An electric fan can start up even when
the engine is not running and can injure
you. Keep hands, clothing, and tools
away from any underhood electric fan.
{Warning
Using a match near a battery can cause
battery gas to explode. People have been
hurt doing this, and some have been
blinded. Use a flashlight if you need
more light.
Battery fluid contains acid that can burn
you. Do not get it on you. If you
accidentally get it in your eyes or on
your skin, flush the place with water and
get medical help immediately.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 377
8. Start the engine. Check that the vehicleis in 2
m(Two-Wheel Drive High) by
starting the engine and shifting the
transmission to D (Drive) and then to
R (Reverse). There should be movement
of the vehicle while shifting.
9. Shift the transmission to P (Park) and turn off the vehicle.
10. Release the parking brake and remove the wheel blocks.
11. Reset any lost presets. The outside temperature display will
default to 0 °C (32 °F) but will reset with
normal usage.
Dolly Towing
Caution
Do not tow this vehicle with two wheels
on the ground, or vehicle damage could
occur. This damage would not be covered
by the vehicle warranty.
Dolly towing this vehicle is not allowed with
either the front or the rear tires on the
ground for two-wheel drive or four-wheel
drive, regardless of transfer case.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using. See Recommended Fluids and
Lubricants 0392.
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
{Warning
Do not power wash any part of the
vehicle’s interior, including the vinyl floor
covering. This could damage safety and
other systems in the vehicle, which
would not be covered by the vehicle
warranty.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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390 Service and Maintenance
* Footnote: Under extreme driving
conditions listed above, it may be
necessary to replace your spark plugs at
more frequent intervals. For further
assistance in determining the most
suitable service maintenance intervals for
your vehicle, please contact your
authorized GM Dealer.
Extreme service is for vehicles mainly
driven off-road in four-wheel drive or used
in farming, mining, forestry, or snow
plowing.
Additional Required Services–Severe
Service
Every 40 000 km (25,000 mi)
.Change transfer case fluid, if equipped
with 4WD. Do not directly power wash
the transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate the
transfer case fluid. Contaminated fluid will
decrease the life of the transfer case and/
or axles and should be replaced.
Every 72 000 km (45,000 mi)
.Change automatic transmission fluid and
filter.
Owner Checks and Services
Every Five Years
.Replace brake fluid.
Every Seven Years
.Replace Air Conditioning Desiccant every
seven years. The air conditioning system
requires maintenance every seven years.
This service requires replacement of the
desiccant to help the longevity and
efficient operation of the air conditioning
system. This service can be complex. See
your dealer.
Multi-Point Vehicle
Inspection (MPVI)
A Multi Point Vehicle Inspection (MPVI)
completed by a GM dealer technician is a
maintenance assessment of your vehicle.
The benefit of the MPVI is to identify and
inform the customer of service items that
require immediate attention and those that
may require attention in the future.
The technician will perform the following
checks on your vehicle. For a complete list
of checks, inspections, and services, see your
dealer. Some items may not apply to your vehicle
and/or region.
Diagnostics
.OnStar active, if equipped
.Service history/recall check
Engine Oil and Filter
.Engine oil
.Oil life monitor
‐
Reset oil life monitor
Exterior Lights
.Visual inspection
Windshield and Wipers
.Visual inspection
Battery
.Battery visual inspection
.Battery test results
.Battery cables and connections
Systems, Fluids, and Visible Leak
Inspection
.Engine oil
.Transmission
.Drive axle
.Transfer case
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
392 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see“Recommended Fluids and Lubricants”
in the Duramax diesel supplement.
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be obtained from your dealer.
Usage Fluid/Lubricant
Automatic Transmission DEXRON ULV Automatic Transmission Fluid.
Chassis Lubrication Chassis lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL coolant. See Cooling System
0 313.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1
full synthetic is recommended. See Engine Oil0308.
Front and Rear Axle Driveshaft Splines See your dealer.
Front Axle (Four-Wheel Drive) and Rear Axle See your dealer. Hydraulic Brake System DOT 4 Hydraulic Brake Fluid. See Brake Fluid0320.
Hydraulic Power Steering System GM Power Steering Fluid. See your dealer.
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Tailgate Hinge and Linkage, Fuel Door Hinge, Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube. See your dealer.
Transfer Case (Four-Wheel Drive) DEXRON-VI Automatic Transmission Fluid. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Index 419
Assistance Program, Roadside . . . . . . . . . . . . 402
Assistance SystemsAdvanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Automatic EmergencyBraking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 259
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Front Pedestrian Braking (FPB) . . . . . . . . . 260
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 262
Lane Departure Warning (LDW) . . . . . . . . 264
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Parking and Backing . . . . . . . . . . . . . . . . . . . 247
Rear Cross Traffic Alert (RCTA) . . . . . . . . . 257
Rear Vision Camera (RVC) . . . . . . . . . . . . . . 247
Surround Vision System . . . . . . . . . . . . . . . 248
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 158, 159
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 34
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Emergency Braking (AEB) DisabledLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Headlamp System . . . . . . . . . . . . . . . . . . . . . 140
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . 311
Transmission Shift Lock Control Function Check . . . . . . . . . . . . . . . . . . . . . . . 324 Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 220
Auxiliary Roof Mounted Lamp . . . . . . . . . . . . . . . . . . . 143
Avoiding Untrusted Media Devices . . . . . . . .158
Axle Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
B
BatteryExterior Lighting Battery Saver . . . . . . . . 147
Load Management . . . . . . . . . . . . . . . . . . . . . 146
Power Protection . . . . . . . . . . . . . . . . . . . . . . 147
Battery - North America . . . . . . . . . . . . . 321, 370
Blade Replacement, Wiper . . . . . . . . . . . . . . . 325
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 34
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158, 159
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 165, 169
Brake
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . 319
System Warning Light . . . . . . . . . . . . . . . . . . 119
Brake Pad Life System . . . . . . . . . . . . . . . . . . . 319
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Brakes (cont'd)
Electric Parking Brake . . . . . . . . . . . . . . . . . . 228
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Automatic Emergency (AEB) . . . . . . . . . . . 259
Front Pedestrian (FPB) System . . . . . . . . . 260
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 210
Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . 327 Center High-Mounted Stoplamp(CHMSL) and Cargo Lamp . . . . . . . . . . . . 329
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 327
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 327
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 327
License Plate Lamps . . . . . . . . . . . . . . . . . . . 330
Taillamps, Turn Signal, Stoplamps, and Back-up Lamps . . . . . . . . . . . . . . . . . . 328
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 354
C
Calibration Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 304
California Proposition 65 Warning . . . . . 1, 370
Camera
Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 247