
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 177
Climate and Air Quality
Adjusts different climate settings.
Collision/Detection Systems
Adjusts different driver assistance system
settings.
Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings.
Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Ride Height
Adjusts different ride height settings.
Power Assist Steps
Adjusts different running board settings.
Seating Position
Adjusts different seat settings.
Suspension
Adjusts different suspension settings.Trailering
Adjusts different trailering settings.
Teen Driver
See
Teen Driver 0179.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode: 1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Settings (Uplevel Radio)
To access the Settings menus: 1. Touch Settings on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options. 3. Touch to select the desired feature
setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
Sto go back.
The Settings menu may contain the
following:
Connections
The menu may contain the following:
Phones
Allows connecting to a different cell phone
or mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
Shows connected and available Wi-Fi
networks.
Wi-Fi Hotspot
Allows adjustment of different Wi-Fi
features.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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192 Driving and Operating
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 193
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 193
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 194
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . 194
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 194
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 196
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 196
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 197
Driving on Wet Roads . . . . . . . . . . . . . . . . . 201
Hill and Mountain Roads . . . . . . . . . . . . . . 201
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 202
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 203
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 204
Truck-Camper Loading Information . . . . 209
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 210
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 211
Starting the Engine . . . . . . . . . . . . . . . . . . . . 213
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 213
Retained Accessory Power (RAP) . . . . . . . 214
Vehicle Shutdown . . . . . . . . . . . . . . . . . . . . . . 215
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 215
Shifting out of Park . . . . . . . . . . . . . . . . . . . 216
Parking over Things That Burn . . . . . . . . . 216Extended Parking . . . . . . . . . . . . . . . . . . . . . . 217
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 217
Running the Vehicle While Parked . . . . . 217
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 218
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 220
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 221
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 221
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . 227
Electric Parking Brake . . . . . . . . . . . . . . . . . . 228
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 229
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Hill Descent Control (HDC) . . . . . . . . . . . . . 231
Driver Mode Control . . . . . . . . . . . . . . . . . . . 232
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . 233
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 233
Adaptive Cruise Control (Camera) . . . . . . 235
Advanced Driver Assistance Systems
Advanced Driver Assistance Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Rear Vision Camera (RVC) . . . . . . . . . . . . . 247
Surround Vision System . . . . . . . . . . . . . . . 248
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Rear Cross Traffic Alert (RCTA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Assistance Systems for Driving . . . . . . . . 257
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 259
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 262
Lane Departure Warning (LDW) . . . . . . . 264
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Recommended Fuel . . . . . . . . . . . . . . . . . . . 266
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 266
Fuels in Foreign Countries . . . . . . . . . . . . . 266
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 266
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . 266
Filling the Tank (Pickup Models) . . . . . . . 267
Filling the Tank (Chassis Cab and Box Delete Models) . . . . . . . . . . . . . . . . . . . . . . 269

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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194 Driving and Operating
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 053.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious —or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control a
vehicle while driving.
Braking
Braking action involves perception time and
reaction time. Deciding to push the brake
pedal is perception time. Actually doing it is
reaction time.
Average driver reaction time is about
three-quarters of a second. In that time, a
vehicle moving at 100 km/h (60 mph) travels
20 m (66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind include:
.Keep enough distance between you and
the vehicle in front of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops or a brake fault
occurs, the brakes may lose power assist.
More effort will be required to stop the
vehicle. It may take longer to stop.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 195
Steering
Caution
To avoid damage to the steering system,
do not drive over curbs, parking barriers,
or similar objects at speeds greater than
3 km/h (1 mph). Use care when driving
over other objects such as lane dividers
and speed bumps. Damage caused by
misuse of the vehicle is not covered by
the vehicle warranty.
Hydraulic Power Steering (2500/3500
Series)
(2500/3500 Series–All Regular Cab, Double
Cab/Crew Cab with Base Interior)
The power steering system may require
maintenance. See Power Steering Fluid 0317.
If power steering assist is lost because the
engine stops or the system malfunctions,
the vehicle can be steered but may require
increased effort. See your dealer.
(2500/3500 Series –Double Cab/Crew Cab
with Uplevel Interior)
The vehicle has a power steering system
that varies the amount of effort required to
steer the vehicle. Less steering effort is
required at slower speeds. At faster speeds,
the required steering effort increases. The
system helps the steering wheel return to
center at low speeds. Pressing the Tow/Haul
mode button adjusts steering effort for
driving conditions described in Tow/Haul
Mode 0221.
The power steering system may require
maintenance. See Power Steering Fluid 0317. If power steering assist is lost because the
engine stops or the system malfunctions,
the vehicle can be steered but may require
increased effort. See your dealer.
{Warning
Do not hold the brake pedal and press
the accelerator pedal at the same time.
Damage may occur to the power steering
and power brake systems which could
lead to reduced performance, up to and
including loss of steering and brake
assist.
Caution
Do not hold the steering wheel at full
rotation for more than 15 seconds and/or
at an elevated RPM. Damage may occur
to the power steering system and there
may be loss of power steering assist.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 203
Warning (Continued)
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking the
exhaust pipe.
.Open a window about 5 cm (2 in) on
the vehicle side that is away from the
wind, to bring in fresh air.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to
circulate the air inside the vehicle and
set the fan speed to the highest
setting. See“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0217.
To save fuel, run the engine for short
periods to warm the vehicle and then shut
the engine off and partially close the
window. Moving about to keep warm also
helps. If it takes time for help to arrive, when
running the engine, push the accelerator
pedal slightly so the engine runs faster than
the idle speed. This keeps the battery
charged to restart the vehicle and to signal
for help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow. See
“Rocking the Vehicle to Get
It Out” later in this section.
The Traction Control/Electronic Stability
Control can often help to free a stuck
vehicle. See Traction Control/Electronic
Stability Control 0230. If TC/ESC cannot free
the vehicle, see “Rocking the Vehicle to Get
it Out” following.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph). For information about using tire chains on
the vehicle, see
Tire Chains0358.
Rocking the Vehicle to Get It Out
Caution
Do not hold the steering wheel at full
rotation for more than 15 seconds and/or
at an elevated RPM. Damage may occur
to the power steering system and there
may be loss of power steering assist.
Turn the steering wheel left and right to
clear the area around the front wheels. Then
make sure the wheels are pointed straight
ahead. For four-wheel-drive vehicles, shift
into Four-Wheel Drive High. Turn the TCS
off. Shift back and forth between R (Reverse)
and a forward gear, spinning the wheels as
little as possible. To prevent transmission
wear, wait until the wheels stop spinning
before shifting gears. Slowly spinning the
wheels in the forward and reverse directions
causes a rocking motion that could free the
vehicle. If that does not get the vehicle out
after a few tries, it might need to be towed
out. See Transporting a Disabled Vehicle
0 373. Recovery hooks can be used, if the
vehicle has them.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 211
Caution (Continued)
.Avoid exceeding the following engine
speeds when accelerating or
downshifting to slow or brake the
vehicle:
Gasoline engines: 4000 rpm
Diesel engines: 3000 rpm
.Avoid making hard stops for the first
300 km (200 mi). Hard stops with new
brake linings can result in premature
wear and earlier replacement. Follow
this guideline every time brake linings
are replaced.
.Do not tow a trailer. SeeTrailer
Towing 0274 for the trailer towing
capabilities of the vehicle and more
information.
After the break-in period, the engine
speed and load can be gradually
increased.
On new vehicles, the various mechanical and
electrical systems adjust during the first
6,400 km (4,000 miles) of routine driving to
provide optimal fuel economy and
transmission shift performance. Electrical systems will adapt and calibrate
during the break-in period. A one-time
occurrence of clicks and similar vehicle
noises is normal during this process.
Normal driving charges the vehicle battery
to achieve the best operation of the vehicle.
Ignition Positions
Base Model Shown, Others Similar
Vehicles equipped with Keyless Access have
pushbutton starting.
The remote key must be in the vehicle for
the system to operate. If the pushbutton
start is not working, the vehicle may be near a strong radio antenna signal causing
interference to the Keyless Access system.
See
Remote Key Operation 012.
To shift out of P (Park), the vehicle must be
on and the brake pedal must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the vehicle will
turn off, and Retained Accessory Power (RAP)
will remain active. See Retained Accessory
Power (RAP) 0214.
If the vehicle is not in P (Park), the vehicle
will return to accessory mode and display
the message SHIFT TO PARK in the Driver
Information Center (DIC). When the vehicle is
shifted into P (Park), the vehicle will turn off.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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212 Driving and Operating
The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and driver door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Unless an emergency exists, do not turn the
engine off when the vehicle is moving. This
will cause a loss of power assist in the brake
and steering systems and disable the
airbags.
If the vehicle must be shut off in an
emergency:1. If the vehicle cannot be pulled over, and must be shut off while driving, press and
hold ENGINE START/STOP button for
longer than two seconds, or press twice
in five seconds.
2. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force. 3. Shift the vehicle to N (Neutral). This can
be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
4. Come to a complete stop, shift to P (Park), and make sure engine is off.
The shift lever must be in P (Park) to
turn the vehicle off.
5. Set the parking brake. See Electric
Parking Brake 0228.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Accessory Mode (Amber Indicator Light) :
This mode allows some electrical accessories
to be used when the engine is off.
With the vehicle off, pressing the ENGINE
START/STOP button one time without the
brake pedal applied will place the vehicle in
accessory mode. The vehicle will switch from accessory mode
to off after five minutes to prevent battery
rundown.
ON/RUN/START (Green Indicator Light) :
This
mode is for driving and starting. With the
vehicle off, and the brake pedal applied,
pressing ENGINE START/STOP button once
will turn the ignition on. Once engine
cranking begins, release the button. Engine
cranking will continue until the engine
starts. See Starting the Engine 0213.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes. With the vehicle off, and the
brake pedal not applied, pressing and
holding the ENGINE START/STOP button for
more than five seconds will place the vehicle
in Service Mode. The instruments and audio
systems will operate as they do when the
vehicle is on, but the vehicle will not be able
to be driven. The engine will not start in
Service Mode. Press the ENGINE START/STOP
button again to turn the vehicle off.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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222 Driving and Operating
Read the appropriate section for transfer
case operation before using.
Caution
Do not drive on clean, dry pavement in
4
mand 4n(if equipped) for an extended
period of time. These conditions may
cause premature wear on the vehicle’s
powertrain.
Driving on clean, dry pavement in 4
mor
4
nmay:
.Cause a vibration to be felt in the
steering system.
.Cause tires to wear faster.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
or 4
n— or set the parking brake before
placing the transfer case in N (Neutral).
See Shifting Into Park 0215.
Caution
Extended high-speed operation in 4n
may damage or shorten the life of the
drivetrain.
An engagement noise and bump is normal
when shifting between 4
nand 4mor
N (Neutral), with the engine running.
Shifting into 4
nwill turn Traction Control
and StabiliTrak/Electronic Stability Control
(ESC) off. See Traction Control/Electronic
Stability Control 0230.
Automatic Transfer Case
Two-Speed Transfer Case
Work Truck Shown, All Other Models Similar
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The indicator in the instrument
cluster will flash while a shift is in progress.
The indicator displayed will change to
indicate the setting requested.