Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
40 Keys, Doors, and Windows
If equipped, pull the window switch up fully
and quickly release to express close the
window.
Briefly press or pull the window switch in
the same direction to stop that window’s
express movement.
Express Window Down
L: If equipped, this button will be on the
center stack.
Press and hold
Lto open all windows.
Release
Lto stop all movement.
Use the power window switches to close
each window.
Window Automatic Reversal System
The express-close feature will reverse
window movement if it comes in contact
with an object. Extreme cold or ice could
cause the window to auto-reverse. The
window will operate normally after the
object or condition is removed.
Automatic Reversal System Override
{Warning
If automatic reversal system override is
active, the window will not reverse
automatically. You or others could be
injured and the window could be
damaged. Before using automatic reversal
system override, make sure that all
people and obstructions are clear of the
window path.
When the engine is on, override the
automatic reversal system by pulling and
holding the window switch if conditions
prevent it from closing.
Programming the Power Windows
Programming may be necessary if the
vehicle battery has been disconnected or
discharged. If the window is unable to
express-up, program each express-close
window: 1. Close all doors.
2. Turn the ignition on or to accessory mode. 3. Partially open the window to be
programmed. Then close it and continue
to pull the switch briefly after the
window has fully closed.
4. Open the window and continue to press the switch briefly after the window has
fully opened.
Remote Window Operation
If equipped, this feature allows the windows
to be opened remotely. If enabled in vehicle
settings, double press and hold
Kon the
remote key. To view available settings from
the infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/15/22
104 Instruments and Controls
An indicator light on the outlet illuminates
when power is provided to the outlet and
no system fault is detected. The outlets will
not operate when the ignition is off, the
DC/AC switch is not pressed, or the plug is
not fully seated into the outlet.
If equipment is connected using more than
400 watts or a system fault is detected, a
protection circuit shuts off the power supply
and the indicator light turns off.
Do not use a power outlet with a missing or
damaged cover.
The power outlet is not designed for the
following, and may not work properly if
they are plugged in:
.Equipment with high initial peak wattage,
such as compressor-driven refrigerators
and electric power tools
.Other equipment requiring an extremely
stable power supply, such as
microcomputer-controlled electric blankets
and touch sensor lamps
.Medical equipment
Wireless Charging
If equipped and enabled, the vehicle has
wireless charging on the center console in
front of the cupholders. The system
operates at 145 kHz and wirelessly charges
one Qi compatible smartphone. The power
output of the system is capable of charging
at a rate up to 3 amp (15 W), as requested
by the compatible smartphone. SeeRadio
Frequency Statement 0407.
{Warning
Wireless charging may affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on, in ACC/ACCESSORY,
or Retained Accessory Power (RAP) must be
active. The wireless charging feature may
not correctly indicate charging when the
vehicle is in RAP, during a Bluetooth phone
call, or when phone projection (e.g. Apple
CarPlay / Android Auto) is active. See
Retained Accessory Power (RAP) 0214. The operating temperature is
−40 °C (−40 °F)
to 85 °C (185 °F) for the charging system and
0 °C (32 °F) to 35 °C (95 °F) for the phone.
A charging stopped alert may be displayed
on the infotainment screen, if the wireless
charger or smartphone are outside of
normal operating temperature. Charging will
automatically resume when a normal
operating temperature is reached.
{Warning
Remove all objects from the charger
before charging your compatible
smartphone. Objects, such as coins, keys,
rings, paper clips, or cards, between the
smartphone and charger may become
very hot.
On the rare occasion that the charging
system does not detect an object, and
the object gets wedged between the
smartphone and charger, remove the
smartphone and allow the object to cool
before removing it from the charger, to
prevent burns.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
146 Lighting
Rear Reading Lamps
The rear reading lamps are over the rear
seats.
Press the lamp lens to turn the rear reading
lamps on or off.
Lighting Features
Entry Lighting
The interior lamps turn on when pressingK
on the remote key or opening any doors,
and the dome lamp control is in the door
position.
Some exterior lamps also turn on when
pressing
Kon the remote key or opening
any doors. Low-Beam lamps will only turn
on briefly at night, or in areas with limited
lighting. All lamps will gradually fade out after about
30 seconds.
Entry lighting can be disabled manually by
closing all doors, pressing
Qon the remote
key, or starting the vehicle.
This feature can be changed. On the
infotainment home page, select Settings
T
VehicleTVehicle Locator Lights.
Exit Lighting
Some exterior lamps and interior lamps turn
on when the driver door is opened after the
vehicle is turned off.
The exterior and interior lamps remain on
for a set amount of time, then automatically
turn off.
The interior lights turn on when the vehicle
is turned off.
The exterior lamps turn off immediately by
turning the exterior lamp control off.
This feature can be changed. On the
infotainment home screen, select Settings
T
VehicleTExit Lighting.
Battery Load Management
The vehicle has Electric Power Management
(EPM), which estimates the battery's
temperature and state of charge. It then
adjusts the voltage for best performance
and extended life of the battery.
When the battery's state of charge is low,
the voltage is raised slightly to quickly bring
the charge back up. When the state of
charge is high, the voltage is lowered
slightly to prevent overcharging. The
voltmeter gauge or the voltage display on
the Driver Information Center (DIC),
if equipped, may show the voltage moving
up or down. This is normal. If there is a
problem, an alert will be displayed.
The battery can be discharged at idle if the
electrical loads are very high. This is true for
all vehicles. This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all the power that
is needed for very high electrical loads.
A high electrical load occurs when several of
the following are on, such as: headlamps,
high beams, fog lamps, rear window
defogger, climate control fan at high speed,
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
150 Infotainment System
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
SeeUSB Port 0158 orBluetooth
Audio (Base Radio) 0158 or
Bluetooth Audio (Uplevel Radio)
0 159.
3.O(Power)
.Press to turn the power on.
.Press to mute/unmute the system
when on.
.Press and hold to display the
power off screen or the option to
display the power off screen.
.Turn to decrease or increase the
volume.
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. See USB
Port 0158 orBluetooth Audio
(Base Radio) 0158 orBluetooth
Audio (Uplevel Radio) 0159.
5.v
.Press and release to access the
phone display or answer an
incoming call.
Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display to
access the pages of icons.
Managing Home Page Icons 1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position. Move an Icon to Another Page
1. Drag the icon to the edge of the display toward the desired page.
2. Continue dragging and dropping application icons as desired.
Overview (Uplevel Radio)
Infotainment System
The infotainment system is controlled by
using the infotainment display, controls on
the center stack, steering wheel controls,
and voice recognition, if available.
1.{
.Press to go to the Home Page. See
“Home Page” later in this section.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 151
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto (Base Radio) 0172 or
Apple CarPlay and Android Auto
(Uplevel Radio) 0174.
2.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.
.Turn to decrease or increase the
volume.
Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display to
access the pages of icons.
Card view is located on the right side of the
screen. Scroll up and down through the
different cards. Individual cards cannot be
added or deleted. For most of the apps in
the cards, an open card view app will
temporarily not be shown in card view. Managing Home Page Icons
1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
Move an Icon to Another Page 1. Drag the icon to the edge of the display toward the desired page.
2. Continue dragging and dropping application icons as desired.
Move an Icon to the Application Tray
To move an icon to the application tray on
the left side of the screen, drag the icon to
the applications tray.
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
g: Press to answer an incoming call or
start voice recognition. See Bluetooth
(Pairing and Using a Phone for Uplevel
Radio) 0165 orBluetooth (Pairing and Using
a Phone for Base Radio) 0169 or
Bluetooth (Overview) 0165.
c:Press to decline an incoming call or
end a current call. Press to mute or unmute
the infotainment system when not on a call.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
154 Infotainment System
Fling or swipe is used to scroll through a
list, pan the map, or change page views. Do
this by placing a finger on the display then
moving it rapidly up and down or right
and left.
Spread
Spread is used to zoom in on a map, certain
images, or a web page. Place finger and
thumb together on the display, then move
them apart.Pinch
Pinch is used to zoom out on a map, certain
images, or a web page. Place finger and
thumb apart on the display, then move
them together.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
For vehicles with high gloss surfaces or
vehicle displays, use a microfiber cloth to
wipe surfaces. Before wiping the surface
with the microfiber cloth, use a soft bristle
brush to remove dirt that could scratch the
surface. Then use the microfiber cloth by
gently rubbing to clean. Never use window
cleaners or solvents. Periodically hand wash
the microfiber cloth separately, using mild
soap. Do not use bleach or fabric softener.
Rinse thoroughly and air dry before
next use.
Software Updates
Over-the-Air Software Updates
If equipped, see
“Updates”underSettings
(Uplevel Radio) 0177 orSettings (Base
Radio) 0175 for details on software updates.
Radio
AM-FM Radio (Base Radio)
Playing the Radio
From the Home Page, touch the Audio icon
to display the active audio source page.
Choose from a list of the three most
recently used sources listed at the left side
of the screen. Choose More to display a list
of available Sources. Examples of available
sources are AM, FM, SiriusXM (if equipped),
MyMedia, USB, AUX (if equipped), and
Bluetooth.
Infotainment System Sound Menu
From any of the audio source main pages,
touch Sound to display the following:
Equalizer : Touch to adjust Bass, Midrange,
and Treble using the controls on the
infotainment display.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 155
Fade/Balance :Touch to adjust using the
controls on the infotainment display or by
tapping/dragging the crosshair.
Finding a Station
Seeking a Station
From the AM, FM, or SiriusXM screen, touch
7or6to search for the previous or next
strong station.
Browsing Stations
From the AM, FM, or SiriusXM screen, touch
Browse to list all available stations. Navigate
up and down through all stations by
scrolling the list. Touch the station you want
to listen to. Touch
Hto save the station
or channel as a favorite.
If equipped, touch Update Station List to
update the active stations in your area. Direct Tune
Access Direct Tune by touching the Tune
icon on the AM, FM, or SiriusXM screen to
bring up the keypad. Navigate up and down
through all frequencies using
7or6.
Directly enter a station or channel using the
keypad. When a new station or channel is
entered, the information about that station
or channel displays on the right side. This
information updates with each new valid
frequency tuned to.
The keypad grays out entries that do not
contribute to a valid frequency and
automatically places a decimal point within
the frequency number.
Touch (X) next to enter station to delete
one number at a time, touch and hold to
delete all numbers. A valid AM or FM station automatically
tunes to the new frequency but will not
close the direct tune display. When listening
to SiriusXM, touch Go after entering the
channel. Touch
Sorzat the top of the
display to exit out of Direct Tune.
Storing Radio Station Favorites
Favorites are displayed in the area at the
top of the display.
AM, FM, and SiriusXM Radio Stations :
Touch and hold Hold to Set or previously
stored station to overwrite it at the top of
the screen to store the current station or
channel as a favorite. Touch a saved favorite
to recall a favorite station or channel.
Favorites can also be stored by touching
H
in a station or channel list. It appears
highlighted once saved as a favorite.
The number of favorites displayed is
automatically adjusted by default, but can
be manually adjusted in Settings in the
System tab under Favorites and then Set
Number of Audio Favorites. It can also be
adjusted in Settings in the Apps tab under
Audio and then Set Number of Audio
Favorites.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
156 Infotainment System
AM-FM Radio (Uplevel Radio)
Playing the Radio
From the Home Page, touch the Audio icon
to display the now playing screen for the
active audio source. Touch the source button
such as FM or AM in the left corner to
change your source.
Finding a Station
Seeking a Station
From the AM or FM screen, touch the back
or forward buttons to search for the
previous or next strong station.
Tune
Touch
Yon the infotainment display to
enter the Tune screen. Enter a frequency
using the keypad.
Touch the
Hto save the station as a
favorite.
Entering a valid AM or FM frequency will
automatically tune to the new station but
not close the Tune screen.
Touch the Go button or frequency in the list
to begin playing the station. The tune page
will close and return to the now playing
screen.
Storing Radio Station Favorites
Saved favorite stations will show at the
bottom of the now playing screen.
AM or FM favorites can be stored by
pressing and holding a favorite slot.
Audio Settings
Audio settings vary by region.
From the now playing screen, touch
kand
the following may display.
Sound
.Equalizer
.Fade/Balance
.Sound Mode (if equipped)
Bose AudioPilot
If equipped, adjusts the volume based on
the noise inside the vehicle and vehicle
speed.
Manage Radio Favorites
Displays a list of audio favorites that can be
moved or deleted.
Radio Text (RDS)
When on, radio station call letters and
messages from radio stations will be shown. Radio Text Category
When on, category information about
current radio content will be shown.
Radio Data System (RDS)
RDS relies on receiving specific RDS
information from radio stations and only
works when the information is available.
It is possible that a radio station could
broadcast information that causes the radio
to work improperly.
In addition, RDS features are region and
country of sale specific. This means specific
RDS content may not be available in your
listening area or in the country you operate
the vehicle.
To turn RDS features on or off, see "Audio
Settings" previously.
The following RDS features may be
supported by radio broadcasters in your
listening area:
RDS features
.Display radio station call letters
.Display messages from radio stations
.Provide radio station category information
(when available)