
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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214 Driving and Operating
{Warning
Do not plug in the engine block heater
while the vehicle is parked in a garage or
under a carport. Property damage or
personal injury may result. Always park
the vehicle in a clear open area away
from buildings or structures.
Base Model Shown, Others Similar
To Use the Engine Heater
1. Turn off the engine.
2. Check the heater cord for damage. If it isdamaged, do not use it. See your dealer
for a replacement. Inspect the cord for
damage yearly. 3. Plug the heater cord into the connector
on the vehicle.
4. Plug the cord into a grounded 110-volt AC outlet that is protected by a ground
fault detection function.
{Warning
Improper use of the heater cord or an
extension cord can damage the cord and
may result in overheating and fire.
.Plug the cord into a three-prong
electrical utility receptacle that is
protected by a ground fault detection
function. An ungrounded outlet could
cause an electric shock.
.Use a weatherproof, heavy-duty,
15 amp-rated extension cord if needed.
Failure to use the recommended
extension cord in good operating
condition, or using a damaged heater
or extension cord, could make it
overheat and cause a fire, property
damage, electric shock, and injury.
.Do not operate the vehicle with the
heater cord permanently attached to
the vehicle. Possible heater cord and
thermostat damage could occur.
(Continued)
Warning (Continued)
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges. Never close the hood on the
heater cord.
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
5. Before starting the engine, be sure to unplug and store the cord.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Retained Accessory Power (RAP)
When the vehicle is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the vehicle is
on or in accessory mode:
.Infotainment System

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 215
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Vehicle Shutdown
Your vehicle is equipped with a sophisticated
on-board system to diagnose any potential
issues. Many of these operations can occur
after you shut off the engine. You may hear
fans, pumps, solenoids, etc. running for an
extended period after you shut down.
Shifting Into Park
{Warning
Parking on grades with poor traction such
as ice, snow, mud, or gravel may cause
the vehicle to unintentionally move and
could result in injury, death, and/or
vehicle damage. If equipped with
four-wheel drive, use AUTO or 4 (High) to
provide additional traction. Be sure to(Continued)
Warning (Continued)
apply the parking brake. SeeElectric
Parking Brake 0228 and
Four-Wheel Drive 0221.
{Warning
It can be dangerous to get out of the
vehicle if the shift lever is not fully in
P (Park) with the parking brake firmly set.
The vehicle can roll. If you have left the
engine running, the vehicle can move
suddenly. You or others could be injured.
To be sure the vehicle will not move,
even when you are on fairly level ground,
use the steps that follow. With
four-wheel drive, if the transfer case is in
N (Neutral), the vehicle will be free to
roll, even if the shift lever is in P (Park).
Be sure the transfer case is in a drive
gear. If towing a trailer, see Driving
Characteristics and Towing Tips 0270.
1. Hold the brake pedal down, then set the parking brake. See Electric Parking Brake
0 228. 2. Move the shift lever into P (Park) by
pulling the shift lever toward you and
moving it up as far as it will go.
3. Be sure the transfer case, if equipped, is in a drive gear, not in N (Neutral).
4. Turn the vehicle off.
5. Take the remote key with you.Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. The vehicle
could move suddenly if the shift lever is
not fully in P (Park) with the parking
brake firmly set.
If you have four-wheel drive and the
transfer case is in N (Neutral), the vehicle
will be free to roll, even if the shift lever
is in P (Park). So be sure the transfer case
is in a drive gear –not in N (Neutral).
And, if you leave the vehicle with the
engine running, it could overheat and
even catch fire. You or others could be
injured. Do not leave the vehicle with the
engine running unless you have to.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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272 Driving and Operating
moving and then manually apply the trailer
brake controller to check that the trailer
brakes work. During the trip, occasionally
check that the cargo and trailer are secure
and that the lamps and any trailer brakes
are working.
Towing with a Stability Control System
When towing, the stability control system
might be heard. The system reacts to
vehicle movement caused by the trailer,
which mainly occurs during cornering. This is
normal when towing heavier trailers.
Following Distance
Stay at least twice as far behind the vehicle
ahead as you would when driving without a
trailer. This can help to avoid heavy braking
and sudden turns.
Passing
More passing distance is needed when
towing a trailer. The combination of the
vehicle and trailer will not accelerate as
quickly and is much longer than the vehicle
alone. It is necessary to go much farther
beyond the passed vehicle before returning
to the lane. Pass on level roadways. Avoid
passing on hills if possible.
Backing Up
Hold the bottom of the steering wheel with
one hand. To move the trailer to the left,
move that hand to the left. To move the
trailer to the right, move that hand to the
right. Always back up slowly and, if possible,
have someone guide you.
Making TurnsCaution
Turn more slowly and make wider arcs
when towing a trailer to prevent damage
to your vehicle. Making very sharp turns
could cause the trailer to contact the
vehicle.
Make wider turns than normal when towing,
so the trailer will not go over soft shoulders,
over curbs, or strike road signs, trees,
or other objects. Always signal turns well in
advance. Do not steer or brake suddenly.
Driving on Grades
Reduce speed and shift to a lower gear
before starting down a long or steep
downhill grade. If the transmission is not
shifted down, the brakes may overheat and
result in reduced braking efficiency. The vehicle can tow in D (Drive). Shift the
transmission to a lower gear if the
transmission shifts too often under heavy
loads and/or hilly conditions.
When towing at higher altitudes, engine
coolant will boil at a lower temperature
than at lower altitudes. If the engine is
turned off immediately after towing at high
altitude on steep uphill grades, the vehicle
could show signs similar to engine
overheating. To avoid this, let the engine
run, preferably on level ground, with the
transmission in P (Park) for a few minutes
before turning the engine off. If the
overheat warning comes on, see
Engine
Overheating 0315.
Viewing Systems
If equipped, the viewing systems on the
vehicle can improve visibility while hitching,
backing, and driving with a trailer. See
Advanced Driver Assistance Systems 0246.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and trailer on a
level surface when possible.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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274 Driving and Operating
Pulling the Trailer from the Water
To pull the trailer out of the water:1. Press and hold the brake pedal.
2. Start the engine and shift into gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
8. Once the vehicle and trailer have been driven from the sloped part of the boat
ramp, the vehicle can be shifted from
four-wheel-drive high. Shift into the drive
mode that is appropriate for the road
conditions.
Caution
If the vehicle tires begin to spin and the
vehicle begins to slide toward the water,
remove your foot from the accelerator
pedal and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer Towing
The vehicle needs service more often when
used to tow trailers. See Maintenance
Schedule 0388. It is especially important to
check the engine oil, axle lubricant, belts,
cooling system, and brake system before
and during each trip.
Check periodically to see that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling When Trailer Towing
The cooling system may temporarily
overheat during severe operating conditions.
See Engine Overheating 0315.
Trailer Towing
If equipped with a diesel engine, see the
Duramax diesel supplement.
Caution
Towing a trailer improperly can damage
the vehicle and result in costly repairs
not covered by the vehicle warranty. To
tow a trailer correctly, follow the
directions in this section and see your
dealer for important information about
towing a trailer with the vehicle. Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, and
durability. Successful, safe trailering takes
correct equipment, and it has to be used
properly.
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
Trailer Weight
{Warning
Never exceed the towing capacity for
your vehicle.
Safe trailering requires monitoring the
weight, speed, altitude, road grades, outside
temperature, and how frequently the vehicle
is used to tow a trailer.
Trailer Weight Ratings
When towing a trailer, the combined weight
of the vehicle, vehicle contents, trailer, and
trailer contents must be below all of the
maximum weight ratings for the vehicle,
including:

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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300 Driving and Operating
If Tow/Haul Mode is off and this setting is
on for a Trailer Profile, each time the vehicle
is turned on, a reminder will appear in the
DIC to turn on Tow/Haul Mode when the
Trailer Profile is active.
If Tow/Haul Mode is on and this setting is
on for a Trailer Profile, the reminder will not
appear when the Trailer Profile is active.
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. SeeMalfunction
Indicator Lamp (Check Engine Light) 0117.
A device connected to the DLC —such as
an aftermarket fleet or driver-behavior
tracking device —may interfere with
vehicle systems. This could affect vehicle
operation and cause a crash. Such devices
may also access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can damage
the vehicle or cause components to not
work and would not be covered by the
vehicle warranty. Always check with your
dealer before adding electrical equipment.
Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating.
The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see Servicing the Airbag-Equipped
Vehicle 069 and Adding Equipment to the
Airbag-Equipped Vehicle 069.
For information on wiring auxiliary switches,
see www.gmupfitter.com or contact your
dealer.
Adding a Snow Plow or Similar
Equipment
Caution
Do not exceed 72 km/h (45 mph) with a
snow plow mounted to the vehicle. The
vehicle could overheat and be damaged. Before installing a snow plow on the vehicle,
follow these guidelines:
Caution
If the vehicle does not have the snow
plow prep package, RPO VYU, adding a
plow can damage the vehicle, and the
repairs would not be covered by the
vehicle warranty. Unless the vehicle was
built to carry a snow plow, do not add
one to the vehicle. If the vehicle has RPO
VYU, then the payload the vehicle can
carry will be reduced when a snow plow
is installed. The vehicle can be damaged
if either the front or rear axle ratings or
the Gross Vehicle Weight Rating (GVWR)
are exceeded.
The plow the vehicle can carry depends on
many things, such as:
.The options the vehicle came with, and
the weight of those options.
.The weight and number of passengers to
be carried.
.The weight of items added to the vehicle,
like a tool box or truck cap.
.The total weight of any additional cargo
to be carried.

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Driving and Operating 301
To safely carry a snow plow on the vehicle:
.With a snow plow attached, the engine
coolant temperature gauge may show a
higher temperature than while driving
without one. The snow plow could block
the airflow to the radiator. This could be
more noticeable as vehicle speed
increases. At speeds above 72 km/h
(45 mph), this may cause the engine
coolant to overheat. Move or angle the
snow plow blade to allow increased
airflow to the radiator.
.To increase the airflow, move the snow
plow blade position.
.If driving more than 24 km/h (15 mph),
angle the plow blade position.
.Make sure the weight on the front and
rear axles does not exceed the axle rating
for each.
.Follow the snowplow manufacturer’s
recommendations for any rear ballast that
may be required. Rear ballast may be
required to ensure a proper front and rear
weight distribution ratio even though the
actual weight at the front axle may be
less than the front axle rating.
.The snowplow manufacturer or installer
can assist in determining the amount of
rear ballast required to ensure that thevehicle with the attached snowplow does
not exceed the GVW rating, the front and
rear axle ratings, or the front and rear
weight distribution ratio (refer to the GM
Upfitter Manual).
Front axle reserve capacity is the difference
between the Front Gross Axle Weight
Rating (GAWR) and the front axle weight of
the vehicle with full fuel, passengers, and
any other cargo. This is the amount of
weight that can be added to the front axle
before reaching the Front GAWR.
To calculate the amount of weight any front
accessory, such as a snow plow, is adding to
the front axle, use this formula:
(W x (A + W.B.)) /W.B.= Weight the accessory
is adding to the front axle.
Where: IW = Weight of added accessory
IA = Distance that the accessory is in
front of the front axle
IW.B. = Vehicle Wheelbase
For example, adding a 318 kg (700 lb) snow
plow actually adds more than 318 kg (700 lb)
to the front axle. Using the formula, if the
snow plow is 122 cm (4 ft) in front of the
front axle and the wheelbase is 305 cm
(10 ft), then: IW = 318 kg (700 lb)
IA = 122 cm (4 ft)
IW.B. = 305 cm (10 ft)
(W x (A + W.B.)/W.B. = (318 x (122 + 305))/305
= 445 kg (980 lb)
This means if the front axle reserve capacity
is more than 445 kg (980 lb), the snow plow
could be added without exceeding the
front GAWR.
Heavier equipment can be added on the
front of the vehicle if less cargo or fewer
passengers are carried, or by positioning
cargo toward the rear. This reduces the load

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Vehicle Care 303
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 304
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . 304
Accessories and Modifications . . . . . . . . . 304
Vehicle Checks
Doing Your Own Service Work . . . . . . . . 305
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Engine Compartment Overview . . . . . . . . 307
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Engine Oil Life System . . . . . . . . . . . . . . . . . 310
Automatic Transmission Fluid . . . . . . . . . . 311
Engine Air Filter Life System . . . . . . . . . . . 311
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . 312
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 313
Engine Overheating . . . . . . . . . . . . . . . . . . . . 315
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . 317
Engine Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Power Steering Fluid . . . . . . . . . . . . . . . . . . . 317
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Brake Pad Life System . . . . . . . . . . . . . . . . . 319
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Battery - North America . . . . . . . . . . . . . . . 321
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 323
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Noise Control System . . . . . . . . . . . . . . . . . . 323
Automatic Transmission Shift Lock
Control Function Check . . . . . . . . . . . . . . 324
Park Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Wiper Blade Replacement . . . . . . . . . . . . . 325
Glass Replacement . . . . . . . . . . . . . . . . . . . . . 325
Windshield Replacement . . . . . . . . . . . . . . 326
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 327
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 327
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 327
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 327
Taillamps, Turn Signal, Stoplamps, and Back-Up Lamps . . . . . . . . . . . . . . . . . . . . . . 328
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp . . . . . . . . . . . . 329
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 330
Electrical System
Electrical System Overload . . . . . . . . . . . . 330
Fuses and Circuit Breakers . . . . . . . . . . . . . 332
Engine Compartment Fuse Block . . . . . . . 332
Instrument Panel Fuse Block (Left) . . . . . 335 Instrument Panel Fuse Block (Right) . . . 337
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . 340
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . 341
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . . 341
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 342
Tire Terminology and Definitions . . . . . . 342
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Tire Pressure Monitor System . . . . . . . . . 345
Tire Pressure Monitor Operation . . . . . . 346
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 351
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
When It Is Time for New Tires . . . . . . . . 353
Buying New Tires . . . . . . . . . . . . . . . . . . . . . 354
Different Size Tires and Wheels . . . . . . . . 355
Uniform Tire Quality Grading . . . . . . . . . 356
Wheel Alignment and Tire Balance . . . . 357
Wheel Replacement . . . . . . . . . . . . . . . . . . . 357
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 358
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 360
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . 370
Jump Starting
Jump Starting - North America . . . . . . . . 370
Towing the Vehicle
Transporting a Disabled Vehicle . . . . . . . 373

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Vehicle Care 311
The oil life system can also be reset as
follows:1. Display the oil life percentage on the DIC. See Driver Information Center (DIC)
(Base Level) 0126 orDriver Information
Center (DIC) (Uplevel) 0128.
2. Fully press the accelerator pedal slowly three times within five seconds.
3. If the display changes to 100%, the system is reset.
If the vehicle has a CHANGE ENGINE OIL
SOON message and it comes back on when
the vehicle is started and/or the oil
life percentage is near 0%, the engine oil
life system has not been reset. Repeat the
procedure.
Automatic Transmission Fluid
When to Check and Change Automatic
Transmission Fluid
It is usually not necessary to check the
transmission fluid level. The only reason for
fluid loss is a transmission leak or
overheated transmission. This vehicle is not
equipped with a transmission fluid level
dipstick. There is a special procedure for
checking and changing the transmission fluid
in these vehicles. Because this procedure is difficult, this should be done at the dealer.
Contact the dealer for additional information
or the procedure can be found in the service
manual. See
Publication Ordering
Information 0406.
Caution
Use of the incorrect automatic
transmission fluid may damage the
vehicle, and the damage may not be
covered by the vehicle warranty. Always
use the correct automatic transmission
fluid. See Recommended Fluids and
Lubricants 0392.
Change the fluid and filter at the scheduled
maintenance intervals listed in Maintenance
Schedule 0388. Be sure to use the
transmission fluid listed in Recommended
Fluids and Lubricants 0392.
Engine Air Filter Life System
This feature provides the engine air filter’s
remaining life and best timing for a change.
The timing to change and engine air filter
depends on driving and environmental
conditions.
When to Change Engine Air Filter
When the Driver Information Center (DIC)
displays a message to replace the engine air
filter at the next oil change, follow this
timing.
When the DIC displays a message to replace
the engine air filter soon, replace the engine
air filter at the earliest convenience.
The system must be reset after the engine
air filter is changed.
If the DIC displays a message to check the
engine air filter system, see your dealer.
How to Reset Engine Air Filter Life
System
To reset:
1. Place the vehicle in P (Park).
2. Display the Air Filter Life on the DIC. See Driver Information Center (DIC) (Base
Level) 0126 orDriver Information Center
(DIC) (Uplevel) 0128.
3. Press
Ton the steering wheel, or press
the trip odometer reset stem if the
vehicle does not have the DIC controls,
to move to the Reset/Disable display