Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
406 Customer Information
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0402.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle Choose a reputable repair facility that uses
quality replacement parts. See
“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 064.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Index 421
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 405
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Data CollectionInfotainment System . . . . . . . . . . . . . . . . . . 409
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 409
Daytime Running Lamps (DRL) . . . . . . . . . . . 140
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . 194
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 417
Disabled Vehicle Transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . 193
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 20
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 398
Drive Systems Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 323 Driver
Assistance Systems, Advanced . . . . . . . . . 246
Information Center (DIC) . . . . . . . . . . . 126, 128
Mode Control . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Mode Control Light . . . . . . . . . . . . . . . . . . . . 123
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Driving
Assistance Systems . . . . . . . . . . . . . . . . . . . . 257
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 193
Characteristics and Towing Tips . . . . . . . . 270
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Hill and Mountain Roads . . . . . . . . . . . . . . 201
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 203
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 196
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 196
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 204
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Dual
Automatic Climate Control System . . . . 187
E
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 266
ElectricParking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Parking Brake Light . . . . . . . . . . . . . . . . . . . . . 119 Electrical
Equipment, Add-On . . . . . . . . . . . . . . . . . . . . 300
System Overload . . . . . . . . . . . . . . . . . . . . . . 330
Electrical System Engine Compartment Fuse Block . . . . . . . 332
Fuses and Circuit Breakers . . . . . . . . . . . . . 332
Instrument Panel Fuse Block . . . . . . . 335, 337
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 312
Air Filter Life System . . . . . . . . . . . . . . . . . . . 311
Check Light (Malfunction Indicator) . . . . . 117
Compartment Overview . . . . . . . . . . . . . . . . 307
Coolant Temperature Gauge . . . . . . . . . . . . 113
Coolant Temperature Warning Light . . . 123
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 313
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 398
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 310
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . 112
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . 124
Overheated ProtectionOperating Mode . . . . . . . . . . . . . . . . . . . . . . 317
